EDF Energy Live Chat

How to chat with EDF Energy by GetHuman

EDF Energy Live Support Statistics

Live chat starting point
http://www.edfenergy.com/products-services/for-your-home/customer-services/contact-us.shtml
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
1:45pm
Average wait
1
Current wait
2
Rank (overall)
2
Alternate methods
phone or chat or web or email
Quality of communication
77%
Quality of help
36%
Customer votes
76,720
Information last updated
Tue Sep 18 2018 10:00:00 GMT+0000 (UTC)
Best phone number
0800 056 7777

Chatting with EDF Energy Customer Service

Live chat with EDF Energy by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with EDF Energy about. We can usually help ensure a better outcome. This is the best way to live chat with EDF Energy because 14,514 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case EDF Energy usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.edfenergy.com/products-services/for-your-home/customer-services/contact-us.shtml are used to handling Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. When you chat with EDF Energy agents, they are most likely chatting with you from their call center located in St. Louis, MO or Philippines. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like EDF Energy offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting EDF Energy with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting EDF Energy

While EDF Energy does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for EDF Energy is their 0800 056 7777 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact EDF Energy? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

EDF Energy Contact Info

Which Companies Offer Chat-based Customer Service?
Chat with EquifaxChat with GameStopChat with GrouponChat with HMRCChat with HuluChat with Citi CardsChat with Synchrony BankChat with Express Scripts
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!