Caterpillar Inc. Live Chat

How to chat with Caterpillar Inc. by GetHuman

Live Chat with Caterpillar Inc. Agents
http://www.cat.com/en_US/chat/chat-offline.html
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Click the link to open chat
Why did you want to chat with Caterpillar Inc.?

Caterpillar Inc. Live Support Statistics

Live chat starting pointhttp://www.cat.com/en_US/chat/chat-offline.html
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat3:45pm
Average wait1
Current wait2
Rank (overall)2
Alternate methodsphone or chat
Quality of communication56%
Quality of help83%
Customer votes54,123
Information last updatedMon Apr 12 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number309-675-1000

Chatting with Caterpillar Inc. Customer Service

Live chat with Caterpillar Inc. by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Caterpillar Inc. about. We can usually help ensure a better outcome. This is the best way to live chat with Caterpillar Inc. because 222 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Caterpillar Inc. usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.cat.com/en_US/chat/chat-offline.html are used to handling Where to buy, Complaint, Repairs, Returns and other customer service issues. When you chat with Caterpillar Inc. agents, they are most likely chatting with you from their call center located in Richardson, TX or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Caterpillar Inc. offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Caterpillar Inc. with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Caterpillar Inc.

While Caterpillar Inc. does offer live chat as a way to get help, they also have a phone number. In total, there are 2 ways to get in touch with them. The best phone number for Caterpillar Inc. is their 309-675-1000 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Caterpillar Inc.? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Caterpillar Inc. and GetHuman affiliated?

GetHuman and Caterpillar Inc. have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Caterpillar Inc. Contact Info

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