Caterpillar Inc. Phone Number

Calling Caterpillar Inc. customer service faster by GetHuman

309-675-1000
Customer service
Current Wait: 3 mins (3m avg)
Like this free tool?
Hours: Mon-Fri 7am-6:30pm EST; best time to call: 1pm
Get to a live person fastest: Direct to human

Customer Number 309-675-1000 - by the Numbers

Phone number to dial
309-675-1000
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 7am-6:30pm EST
Best time to dial
1pm
Navigate phone maze to a human
Direct to human
Average wait
3
Current wait
3
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat
Quality of communication
91%
Quality of help
85%
Customer votes
746
Information last updated
Sun Apr 22 2018 10:00:00 GMT+0000 (UTC)

Caterpillar Inc.'s Best Toll-Free/800 Customer Phone Number

This is Caterpillar Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Caterpillar Inc. agent. This phone number is Caterpillar Inc.'s Best Phone Number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 309-675-1000 include Where to buy, Complaint, Repairs, Returns and other customer service issues. Rather than trying to call Caterpillar Inc. we recommend you tell us what issue you are having and then possibly contact them via phone or chat. In total, Caterpillar Inc. has 1 phone number. It's not always clear what is the best way to talk to Caterpillar Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Caterpillar Inc. - by phone or otherwise

While 309-675-1000 is Caterpillar Inc.'s best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Caterpillar Inc. customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via http://www.cat.com/en_US/chat/chat-offline.html for Customer Service. If you think this information is inaccurate or know of other ways to contact Caterpillar Inc. please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Caterpillar Inc..
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!