AirBnB Live Chat

How to chat with AirBnB by GetHuman

Live Chat with AirBnB Agents
Current Wait: 7 mins (avg 6)
Hours: 4pm-12am EST
Select what is your question about and it will give you chat options
Why did you want to chat with AirBnB?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

We are selling our home and need to cancel reservations. :(. I want to ensure that all...
I can't confirm my identity through the app for some reason. Tried with my own ID since...
All ready did this no forward email need a call
Someone is trying to scam me
We lodged an URGENT dispute resolution with our host ** hours after arriving at apartme...
I need to change my phone number on my main account it is going to my Uncle's phone ins...
Several issues *Boone has called me regular ding my reimbursements **But someone called...
I uploaded my government approved ID to my airbnb account with one of my devices with b...
I originally booked this airbnb because it is close to the Covid testing center in Milp...
Accidentally booked a non refundable property and need the full refund. I canceled it w...
I moved to australia & no longer have the phone number associated to my Airbnb account...
I need your consulting immediately! I am from Ukraine!
Hi, my apologies for answering so late. I verified my account according to you as an in...
Hello!*thank you for helping.*my friends from Ukraine are waiting your call back.they c...
Help me with my issue

AirBnB Live Support Statistics

Live chat starting
Call-back availableNO
Department you chat withCustomer Service
Chat center hours4pm-12am EST
Best time to chat3pm
Average wait6
Current wait7
Rank (overall)4
Alternate methodsphone or web or chat
Quality of communication58%
Quality of help52%
Customer votes38,592
Information last updatedWed May 11 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-424-7262

Chatting with AirBnB Customer Service

Live chat with AirBnB by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AirBnB about. We can usually help ensure a better outcome. This is the best way to live chat with AirBnB because 268,830 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AirBnB usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Refund a Charge, Missing Payment, Change Booking, Account Access, Cancel Booking and other customer service issues. When you chat with AirBnB agents, they are most likely chatting with you from their call center located in Oregon. Live chat is rarely available 24/7, and this department is open 4pm-12am EST. It's hard to tell if companies like AirBnB offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AirBnB with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AirBnB

While AirBnB does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for AirBnB is their 855-424-7262 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AirBnB? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are AirBnB and GetHuman affiliated?

GetHuman and AirBnB have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

AirBnB Contact Info

Information that GetHuman and its users have gathered about how to best reach AirBnB
AirBnB Live Chat

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