AirBnB Live Chat

How to chat with AirBnB by GetHuman

Live Chat with AirBnB Agents
Current Wait: 7 mins (avg 6)
Hours: 4pm-12am EST
Select what is your question about and it will give you chat options
Why did you want to chat with AirBnB?

Topics from recent customer chat windows

I would like to know why I didn't receive a super host this time and what do I need to...
I would like to speak to a representative..*I am unable to change fees for cleaning, ex...
Someone is using my name cellphone number to create reservations. I have not made res...
Need to change price on an existing reservation. They added a day and I promised a lo...
I have attempted to get into my account. I have tried my app and the website and nothin...
I want to become a host and your system will not recognise or accept our address! HELP????
*. Is there a limit to how many messages I can send to different hosts? It seems to be...
I have * questions:***. I'm messaging about ** hosts for information that I need befor...
I need a real phone number that is not ***-***-**** . This phone is off line and u can...
Need to change something on my reservation
Can’t log into my account
* months ago an AirbNB guest booked a room in my place for one month. She was so happy...
TO WHOM IT MAY CONCERN, *I would like to make a reservation for the Ascension weekend i...
It has been a long time since I have ordered but I tried signing in plus I tried creati...
Help me with my issue

AirBnB Live Support Statistics

Live chat starting
Call-back availableNO
Department you chat withCustomer Service
Chat center hours4pm-12am EST
Best time to chat2:30pm
Average wait6
Current wait7
Rank (overall)4
Alternate methodsphone or web or chat
Quality of communication56%
Quality of help54%
Customer votes38,589
Information last updatedThu Apr 08 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-424-7262

Chatting with AirBnB Customer Service

Live chat with AirBnB by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AirBnB about. We can usually help ensure a better outcome. This is the best way to live chat with AirBnB because 268,830 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AirBnB usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Refund a Charge, Account Access, Change Booking, Cancel Booking, Missing Payment and other customer service issues. When you chat with AirBnB agents, they are most likely chatting with you from their call center located in Oregon. Live chat is rarely available 24/7, and this department is open 4pm-12am EST. It's hard to tell if companies like AirBnB offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AirBnB with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AirBnB

While AirBnB does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for AirBnB is their 855-424-7262 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AirBnB? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are AirBnB and GetHuman affiliated?

GetHuman and AirBnB have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

AirBnB Contact Info

Which Companies Offer Chat-based Customer Service?

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!