AirBnB Live Chat

How to chat with AirBnB by GetHuman

Live Chat with AirBnB Agents
www.airbnb.com/help/contact_us
Select what is your question about and it will give you chat options
Current Wait: 7 mins (avg 6)
Hours: 4pm-12am EST
Why did you want to chat with AirBnB?
Chat topic: Make a BookingChat topic: Technical and Service SupportChat topic: Account HelpChat topic: Cancel or Change BookingChat topic: Refund IssueWant to chat for a different reason

AirBnB Live Support Statistics

Live chat starting point
www.airbnb.com/help/contact_us
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
4pm-12am EST
Best time to chat
2:30pm
Average wait
6
Current wait
7
Rank (overall)
4
Alternate methods
phone or web or chat
Quality of communication
56%
Quality of help
54%
Customer votes
38,590
Information last updated
Tue Jul 17 2018 08:00:00 GMT+0000 (UTC)
Best phone number
855-424-7262

Chatting with AirBnB Customer Service

Live chat with AirBnB by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AirBnB about. We can usually help ensure a better outcome. This is the best way to live chat with AirBnB because 268,830 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AirBnB usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at www.airbnb.com/help/contact_us are used to handling Make a Booking, Technical and Service Support, Account Help, Cancel or Change Booking, Refund Issue and other customer service issues. When you chat with AirBnB agents, they are most likely chatting with you from their call center located in Oregon. Live chat is rarely available 24/7, and this department is open 4pm-12am EST. It's hard to tell if companies like AirBnB offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AirBnB with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AirBnB

While AirBnB does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for AirBnB is their 855-424-7262 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AirBnB? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

AirBnB Contact Info

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