AirBnB Live Chat

How to chat with AirBnB by GetHuman

Live Chat with AirBnB Agents
Current Wait: 6 mins (avg 6)
Hours: 4pm-12am EST
Select what is your question about and it will give you chat options
Why did you want to chat with AirBnB?

Topics from recent customer chat windows

I wanna know if mai reservation went thru for tomm?
I need my verification done asap or I dont have a place to sleep tonight. I have been w...
I wanted to know if mai reservation went thru?
The host asked to cancel the booking as it is not safe for me to stay in his place and...
My bank account has a charge of $*,***.** which I did not authorize on ****. Someone h...
Hi there! Last * days I made a deposit $**** to the Host which has his property represe...
Do any air bnbs in the pukekohe area allow a kiwi returning home to self isolate for...
Want to cancel a reservation for ****-******. Host is Destination Resorts and they say...
Please refund my money
Hi, I have problems with the access to my account. It was on the phone number...
Hello,**I had to leave this reservation because i had to be evacuated from the country...
We are cancelling our reservation for June ** ---*th July on Key West FLA.Got an email...
had to cancel Barcelona apartment due to Corona virus. Need refund
I have a suggestion for how to improve airbnb's cover-** response. I' cancelling reser...
Help me with my issue

AirBnB Live Support Statistics

Live chat starting point
Call-back available
Department you chat with
Customer Service
Chat center hours
4pm-12am EST
Best time to chat
Average wait
Current wait
Rank (overall)
Alternate methods
phone or web or chat
Quality of communication
Quality of help
Customer votes
Information last updated
Tue Mar 24 2020 08:00:00 GMT+0000 (UTC)
Best phone number

Chatting with AirBnB Customer Service

Live chat with AirBnB by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AirBnB about. We can usually help ensure a better outcome. This is the best way to live chat with AirBnB because 268,830 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AirBnB usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Change Booking, Refund a Charge, Account Access, Cancel Booking, Missing Payment and other customer service issues. When you chat with AirBnB agents, they are most likely chatting with you from their call center located in Oregon. Live chat is rarely available 24/7, and this department is open 4pm-12am EST. It's hard to tell if companies like AirBnB offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AirBnB with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AirBnB

While AirBnB does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for AirBnB is their 855-424-7262 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AirBnB? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are AirBnB and GetHuman affiliated?

GetHuman and AirBnB have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

AirBnB Contact Info

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