A:Must choose an option 1-3.Our free phone can also navigate phone menus to get a live human at FlipKey for you.
Q:
Does FlipKey offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for FlipKey below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this FlipKey phone number to document the phone system.
Here is how our research team describes the way the FlipKey phone system greets you: "Welcome to FlipKey. Your call may be recorded for training, troubleshooting, and quality purposes. If you are a traveler and would like to make a new booking, press 1. If you are a traveler and would like to talk to us about an existing booking, press 2. If you are an advertiser of a property and would like to talk to us, press 3."
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-3.
Below are some clips we've found from FlipKey's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Welcome to Flipkart.
Your call may be recorded for training, troubleshooting, and quality purposes.
If you are a traveler and would like to make a new booking, press one.
If you are a a traveler and would like to talk to us about an existing booking, press two."
Excerpt from a call with FlipKey
Thursday, February 15, 2024 3:15 PM
What are the hours and when should I call?
FlipKey operates the call center for this 877-354-7539 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 267 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the FlipKey call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this FlipKey phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like FlipKey staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call FlipKey is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 267 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call FlipKey is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that FlipKey staffs the call center well on Friday.
Why Customers Call FlipKey
If you have time to do a bit of reading before you call FlipKey, we recommend you read over some of our problem-specific articles.
The cancellation policy for bookings on FlipKey may vary depending on the individual property owner or manager. However, there are generally three types of cancellation policies - flexible, moderate, and strict.
The flexible policy allows free cancellation up to a certain number of days before the check-in date, with a full refund minus any applicable service fees. The moderate policy requires cancellation a few days prior to check-in for a refund, which may be subject to some fees. The strict policy typically means no refund for cancellations made within a specific time period before check-in.
It is important to review the cancellation policy of the specific property before booking on FlipKey as some owners may have chosen a custom policy. This information can be found on the property listing page, under the "Prices & Availability" section.
On FlipKey, we accept various payment methods to provide convenience and flexibility for our users. You can make payments using major credit cards like Visa, Mastercard, American Express, and Discover. Additionally, we also accept payments made through PayPal, a widely trusted online payment platform. This allows you to securely pay using your PayPal account, linked bank account, or credit card associated with your PayPal account. Furthermore, we offer the option to pay using electronic bank transfers, enabling direct payments from your bank account. Our aim is to ensure that you have multiple payment options available, accommodating your preferences and ensuring a seamless booking experience on FlipKey.
To become a verified host on FlipKey, certain requirements need to be fulfilled. Firstly, you must create a hosting account on FlipKey and complete all the necessary details about your property, such as its location, amenities, and availability. Next, you need to provide accurate contact information and respond promptly to guest inquiries and booking requests. In order to establish trust and credibility, hosts must maintain a positive track record, with reliable and timely responses, and abide by FlipKey's content and community guidelines. Additionally, hosts should ensure their property is clean, safe, and accurately represented in the listing. Lastly, hosts must adhere to local laws and tax obligations and maintain a commitment to delivering excellent guest experiences. By meeting these requirements, hosts can become verified on FlipKey and showcase their properties to a trusted community of travelers.
Click the link above to get answers to just about any FlipKey customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call FlipKey is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- FlipKey customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is FlipKey's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FlipKey agent. This phone number is FlipKey's best phone number because 1,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-354-7539 include Refund a Charge, Create a Listing, Make a Booking, Account Access, Trouble Receiving a Payment and other customer service issues. Rather than trying to call FlipKey first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, FlipKey has 1 phone number. It's not always clear what is the best way to talk to FlipKey representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for FlipKey. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FlipKey. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.