AT&T U-Verse Live Chat

How to chat with AT&T U-Verse by GetHuman

Current Wait: 43 mins (avg 24)
Hours: 24 hours, 7 days
Click "Live Chat"
Why did you want to chat with AT&T U-Verse?

Topics from recent customer chat windows

Help with an old bill
Need retention dept. major billing problem. Was hung up on this morning. Spoke e Ver...
CANCEL UVERSE SERVICES EFFECTIVE DEC **,****
My wireless access point that controls my set-top boxes is ** years old and is no longe...
I live in maury county i have no service at all, My sister also has uverse she lives...
I HAVE NO SIGNAL. CAN'T CALL OR TEXT. MY NAME AND PHONE NUMBER. JAMES BURROWS...
Unable to watch television
Internet is slow and disconnecting a lot
Forgot my username and password to my account, not able to sign in for fxnetworks .
I ordered a plain burger for my son and it was not plain it was from Mcdonalds**** ***-****
i HAVE AN INCORRECT INVOICE. MY ACCOUNT NOMBER IS ********. i NEED TO TALK TO AN ATT R...
Billing dispute, want to discuss resolution timing. This has been a problem between Uv...
Heavy snows bent trees into the wires to the house...
Intermittent connection loss. Time's it occurs is random day and night. We had this i...
Help me with my issue

AT&T U-Verse Live Support Statistics

Live chat starting pointhttps://pattta.att.motive.com/netagent/questionnaire_uverse.aspx
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:15pm
Average wait24
Current wait43
Rank (overall)4
Alternate methodsphone or chat or email or facebook or web
Quality of communication37%
Quality of help41%
Customer votes54,360
Information last updatedSat Feb 27 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-288-2020

Chatting with AT&T U-Verse Customer Service

Live chat with AT&T U-Verse by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AT&T U-Verse about. We can usually help ensure a better outcome. This is the best way to live chat with AT&T U-Verse because 83,304 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AT&T U-Verse usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://pattta.att.motive.com/netagent/questionnaire_uverse.aspx are used to handling Cancel or Change Account, Dispute a Charge, Account Access, Device Support, Service Outage and other customer service issues. When you chat with AT&T U-Verse agents, they are most likely chatting with you from their call center located in California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Texas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like AT&T U-Verse offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AT&T U-Verse with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AT&T U-Verse

While AT&T U-Verse does offer live chat as a way to get help, they also have a phone number. In total, there are 13 ways to get in touch with them. The best phone number for AT&T U-Verse is their 800-288-2020 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AT&T U-Verse? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are AT&T U-Verse and GetHuman affiliated?

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AT&T U-Verse Contact Info

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