AT&T U-Verse Live Chat

How to chat with AT&T U-Verse by GetHuman

Live Chat with AT&T U-Verse Agents
https://pattta.att.motive.com/netagent/questionnaire_uverse.aspx
Current Wait: 31 mins (avg 24)
Hours: 24 hours, 7 days
Best alternative to chatting with AT&T U-Verse:
For relevant help, and to make sure your issue gets attention, tell us the problem below.

Why did you want to chat with AT&T U-Verse?

We want to get you the right department and more attention on your issue.

Topics in recent chat windows with AT&T U-Verse

AT&T U-Verse Live Chat - by the Numbers

Live chat starting point
https://pattta.att.motive.com/netagent/questionnaire_uverse.aspx
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
9am
Average wait
24
Current wait
31
Rank (overall)
3
Alternate methods
phone or chat or email or facebook or web
Quality of communication
32%
Quality of help
36%
Customer votes
54,365
Information last updated
Fri Dec 15 2017 08:00:00 GMT+0000 (UTC)
Best phone number
800-288-2020

Chatting with AT&T U-Verse Customer Service

Live chat with AT&T U-Verse by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AT&T U-Verse about. We can usually help ensure a better outcome. This is the best way to live chat with AT&T U-Verse because 123,954 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AT&T U-Verse usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://pattta.att.motive.com/netagent/questionnaire_uverse.aspx are used to handling Complaint, Lower My Bill, Cancel or Change Account, Technical and Service Support, Overcharged on Bill and other customer service issues. When you chat with AT&T U-Verse agents, they are most likely chatting with you from their call center located in California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Texas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like AT&T U-Verse offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AT&T U-Verse with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AT&T U-Verse

While AT&T U-Verse does offer live chat as a way to get help, they also have a phone number. In total, there are 13 ways to get in touch with them. The best phone number for AT&T U-Verse is their 800-288-2020 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AT&T U-Verse? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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