AT&T U-Verse Live Chat

How to chat with AT&T U-Verse by GetHuman

Current Wait: 39 mins (avg 24)
Hours: 24 hours, 7 days
Click "Live Chat"
Why did you want to chat with AT&T U-Verse?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

my cable has been out for a month and now internet is down. please call me.
u verse not working. a new box was sent but it is the wrong one. I need a live person t...
Ay Like To Have Someone call me back my television cable keeps acting up acting up and...
Need to order another box. *I also am having problems with network eyc..
I believe I need for a service person to come to my house to check the internet connec...
Network connection lost
WANT TO CANCEL MY SERVICES.
I want to know the end date of my contract.
Our internet has been down almost * weeks with no response. I would like a credit to my...
My internet is down, but I’m told my service address is still reflecting my old address...
There is a unpaid bill on my credit report. I need to know about
Help me with my issue

AT&T U-Verse Live Support Statistics

Live chat starting pointhttps://pattta.att.motive.com/netagent/questionnaire_uverse.aspx
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9:30am
Average wait24
Current wait39
Rank (overall)4
Alternate methodsphone or chat or email or facebook or web
Quality of communication34%
Quality of help38%
Customer votes54,363
Information last updatedMon May 23 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-288-2020

Chatting with AT&T U-Verse Customer Service

Live chat with AT&T U-Verse by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AT&T U-Verse about. We can usually help ensure a better outcome. This is the best way to live chat with AT&T U-Verse because 83,304 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AT&T U-Verse usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://pattta.att.motive.com/netagent/questionnaire_uverse.aspx are used to handling Cancel or Change Account, Account Access, Service Outage, Device Support, Dispute a Charge and other customer service issues. When you chat with AT&T U-Verse agents, they are most likely chatting with you from their call center located in California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Texas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like AT&T U-Verse offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AT&T U-Verse with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AT&T U-Verse

While AT&T U-Verse does offer live chat as a way to get help, they also have a phone number. In total, there are 13 ways to get in touch with them. The best phone number for AT&T U-Verse is their 800-288-2020 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AT&T U-Verse? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

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AT&T U-Verse Contact Info

Information that GetHuman and its users have gathered about how to best reach AT&T U-Verse
AT&T U-Verse Live Chat

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