YouTube Customer Service Issues

Archive 55

The following are issues that customers reported to GetHuman about YouTube customer service, archive #55. It includes a selection of 20 issue(s) reported September 29, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Some YouTubers in Bosnia are violating the YouTube Partnership Program guidelines by using explicit language and violent content in their live streams. It is concerning that underage viewers are exposed to such inappropriate content to increase views and followers. Manipulating followers and engaging in such behavior must be addressed by YouTube to maintain a safe platform environment. Requesting a Croatian-speaking staff member to review and take action against these accounts is a reasonable course of action to address this issue effectively. The listed YouTube channels and videos contain explicit content that goes against YouTube's policies and should be dealt with accordingly. Your efforts to bring attention to this matter are commendable, and I hope YouTube takes necessary steps to address this issue promptly. Thank you.
Reported by GetHuman-murija on الأحد ٢٩ سبتمبر ٢٠١٩ ١٦:٤٨
My Google account got suspended overnight for no reason. I lost access to email, drive, photos, and YouTube. I managed to restore all services except YouTube. I haven't posted anything to violate terms or guidelines. After appealing, YouTube said the suspension would be permanent. I'm sure it's an error on their part. I need a thorough investigation to clear my name and reinstate my YouTube account. My account is under the username "dschulzi."
Reported by GetHuman-dschulzi on الإثنين ٣٠ سبتمبر ٢٠١٩ ٠٤:١٦
I need assistance accessing an account that I created with my little sister when we were younger. Unfortunately, we have forgotten all the crucial information like passwords, email addresses, and contact numbers associated with it. This account contains sensitive information, including my private home address. I deeply regret publicly sharing this information in the past due to naivety when I was younger. I am willing to provide any necessary proof to verify my ownership of the account, such as showing videos of myself which can demonstrate the similarities and confirm my identity. I sincerely request your help in recovering access to the account.
Reported by GetHuman-mittlivs on الإثنين ٣٠ سبتمبر ٢٠١٩ ١٦:٣٧
As a teacher stepping into a new role, I recently discovered that the YouTube account used by students for uploading news shows was created by an unknown student with their phone number attached. Despite not having the necessary details to manage or remove content, I need to have the account removed as it was intended for school use. I have taken the initiative to set up a new account for the school. However, the older channel contains a video of my young daughter singing "Happy Birthday" that was shared without my consent.
Reported by GetHuman3678631 on الإثنين ٣٠ سبتمبر ٢٠١٩ ٢٠:٣٦
I am facing harassment and threats on YouTube due to false accusations against me involving inappropriate content with a cat named Larry a year ago. My YouTube account, MRREDNBLACK T MAN, has been unjustly suspended for violating Community Guidelines. I did not engage in any sexually graphic behavior; my videos only show edited computer content with no nudity. I am wrongly accused, and I fear my channel may be terminated. I assure you I have never violated YouTube policies. I am locked out, and I kindly request a resolution. My YouTube username is MRREDNBLACK T MAN, and you can contact me via email at [redacted] Your prompt attention to this matter is appreciated as I believe my suspension is unjust.
Reported by GetHuman3084399 on الثلاثاء ١ أكتوبر ٢٠١٩ ٠٢:٢٢
My name is Janeth Martinez, and I want to address a distressing situation. There is a YouTube channel called "Platicando Cosas de la Vida" that has been targeting Judicita's blog, making fun of her health struggles. Judicita, a YouTuber battling cancer, has faced bullying and even death threats from this channel and others. This behavior is cruel and unacceptable. YouTube should not be a platform for mocking people's illnesses or spreading hate. Removing these harmful channels and accounts that target Judicita would send a strong message against cyberbullying. Judicita finds solace in her YouTube community and her supporters during this difficult time. It's heartbreaking to see her face such cruelty when YouTube is supposed to be an escape for her amidst her battles. Your help in addressing this situation would mean a lot to her and all her dedicated followers.
Reported by GetHuman3680519 on الثلاثاء ١ أكتوبر ٢٠١٩ ٠٢:٣٩
Upon opening YouTube, my playlists disappeared, and I received a prompt to "sign in, click here," which is not my usual experience. After clicking, a series of red TVs in a pyramid shape appeared with an error message about signing into YouTube. Troubleshooting led me to a section where they inquired about my last sign-in method, possibly email related. Despite having my username and password, signing in remains a challenge. The subsequent window only states that the username or password is incorrect, unrecognized, or that there may be issues with cookies or a suspended account. I typically sign into Google and utilize Google Chrome for browsing. I rely on my music playlists and hope for a resolution. Thank you.
Reported by GetHuman-merlands on الثلاثاء ١ أكتوبر ٢٠١٩ ٠٩:٢٢
I have encountered a significant issue with Tiffany Draper's channel. She has been sending me threats consistently for the past two to four days. Not only have I been receiving threats from her, but also from many of her subscribers. I am concerned about the hate and abuse that this channel is spreading. It is causing distress and seems to be escalating into violence. I hope some action can be taken regarding this situation.
Reported by GetHuman3672339 on الثلاثاء ١ أكتوبر ٢٠١٩ ١٢:٢٦
Hello, I am seeking assistance regarding a copyright strike I received on my personal video. I was given the choice to dispute the claim rather than making a formal appeal. The video in question was a live recording where I shared personal stories about myself without any other content or licensed music. I suspect someone may be maliciously targeting my channel for personal reasons. Unfortunately, I was not informed about the specific content in my video that led to this strike. I have attached the URL link to the disputed video for reference. I am unsure if a person or an automated system reviewed my video. Regrettably, I do not have information about the accuser or the exact nature of the challenge. It seems I have become a target of a content creator who has previously removed their channel and is now issuing strikes against other channels out of animosity, belonging to the channel "Devolving Culture."
Reported by GetHuman3684514 on الثلاثاء ١ أكتوبر ٢٠١٩ ١٧:٥١
A year ago, I pet my mom's cat Larry, and there were no inappropriate intentions involved. Despite that incident being far in the past, I received an apology from YouTube about it, which left me puzzled. My account, MRREDNBLACK T MAN, got suspended due to a video that did not violate any copyright or community guidelines regarding graphic sexual content on YouTube. I feel unfairly treated and request a thorough review of my account to rectify this situation and unlock it promptly.
Reported by GetHuman3084399 on الأربعاء ٢ أكتوبر ٢٠١٩ ٠٠:٠٦
I am experiencing harassment on my YouTube channel over false accusations regarding sexual content. Despite my appeals, my channel "MRREDNBLACK T MAN" remains suspended due to alleged violations of Community Guidelines. I want to clarify that my videos do not contain sexually explicit material. The accusations are unfounded, and I believe this situation is unjust. My channel is still inaccessible, and I am frustrated by this misunderstanding.
Reported by GetHuman3084399 on الأربعاء ٢ أكتوبر ٢٠١٩ ٠١:٤٦
I am having trouble accessing YouTube TV through my friend's family sharing plan. Despite accepting the invitation and following all the steps, I keep receiving a message saying "You're not a YouTube TV member yet." I attempted signing out, reinstalling the app, and ensuring I am not part of any other family groups, but the issue persists. There are occasional messages stating I am already in a family group, which is not the case. I believe the problem started right after being added to the plan. I need assistance with resolving this issue.
Reported by GetHuman3687382 on الأربعاء ٢ أكتوبر ٢٠١٩ ٠١:٥٣
I have an old YouTube channel named 'Victor Berg Kristiansen' from a few years back that I no longer want to be public and searchable. As I am about to become a public figure for children due to my upcoming TV appearances, I fear that any embarrassing content on that channel could harm my acting career. I would like to have my old channel either locked or deleted, but unfortunately, I no longer remember the email or password associated with the account. I suspect I may have used a fake email address as well. Apologies for any language issues, English is not my first language. Sincerely, Victor
Reported by GetHuman3688902 on الأربعاء ٢ أكتوبر ٢٠١٩ ١١:٠٥
I'm concerned about YouTube's censorship of conservative viewpoints. It's frustrating that positive videos about President Donald Trump are being blocked. Why was Soph banned while Greta Thunberg remains on the platform? Greta's message may be causing fear in young individuals, which can be harmful. I hope YouTube addresses these issues promptly.
Reported by GetHuman3690883 on الأربعاء ٢ أكتوبر ٢٠١٩ ١٦:٤٣
In January [redacted], YarddownmuzikInk released the music video "Hit YO BRIMIN," which I authored, performed, and hold the copyright to (PA 2-[redacted]-[redacted]). While I was incarcerated, all earnings from the song should come to me. I am Lamonte Deshawn Sims Sr., the CEO and artist of ActiveChuckss, and the President of Thugtorious G's (ASCAP). As of now, I have not received any royalties for my copyrighted work. Please reach out to me at [redacted] or [redacted]
Reported by GetHuman3692302 on الأربعاء ٢ أكتوبر ٢٠١٩ ٢٠:٠٥
I used to run an old YouTube channel connected to a school email address that I can no longer access. I have proof of my ownership and control and need assistance in terminating this channel linked to the old email. I remember my login details, but my school-related account has been permanently inaccessible for a while now. I have no way to verify my ownership to have the channel removed. I am stuck in a difficult situation as I only aim to close down my old account.
Reported by GetHuman-mastaik on الخميس ٣ أكتوبر ٢٠١٩ ٠٣:١٦
I have had my YouTube account for around 18 years. I created various music and cooking videos, some reaching up to [redacted],[redacted] viewers. Recently, I noticed my account got linked to my daughter's Google account. This led to my iCloud emails being sent as if from her. She seems to have two Google accounts, possibly due to forgetting her password and setting up a new one. Her original email is [redacted], with a variation like Irisserbuvrang117 that I may have deleted, but can't locate. This has caused my YouTube account to disappear, along with 25 original movies I don't have copies of. I'm devastated by this loss and hope for any assistance in recovering it. - Linda Contact: [redacted] Phone: [redacted] I can't find her other email, likely similar to Irisserbuvrang114 or [redacted]. Any help appreciated.
Reported by GetHuman3694340 on الخميس ٣ أكتوبر ٢٠١٩ ٠٣:٤٤
I attempted to cancel my account, but was charged regardless. I was assured the account would be canceled within three days without charge. However, it has been longer than three days and I have been charged. This has caused significant inconvenience as I needed the funds to move. I kindly request a refund and prompt communication. You can reach me at [redacted]. Thank you.
Reported by GetHuman3694390 on الخميس ٣ أكتوبر ٢٠١٩ ٠٤:١٦
Last Monday, I logged into my account on a friend's laptop and subsequently received notifications from Google and YouTube stating that my account was suspended. This came as a shock to me, prompting me to appeal on the same night. Google requested me to review my security details, and my account was restored. However, my YouTube account remains suspended as I received instructions to fill out a form to appeal for its reopening. Unfortunately, I am unable to locate my YouTube URL, which is hindering me from completing the form. I am still unable to access my YouTube account. Any assistance on this matter would be greatly appreciated. Thank you.
Reported by GetHuman-dadajose on الخميس ٣ أكتوبر ٢٠١٩ ١٧:٣٧
Last Monday, I logged into my account on a friend's laptop. Afterwards, I received messages from Google and YouTube informing me that my account was suspended. I promptly appealed to both. Google requested me to verify my security details, which I did, and my account was restored. However, my YouTube account remains suspended. YouTube sent me a message with a form to fill out for an appeal, but I can't find my YouTube URL, making it challenging to complete the form. My YouTube account is still suspended, and I kindly request assistance in resolving this issue. Thank you.
Reported by GetHuman-dadajose on الخميس ٣ أكتوبر ٢٠١٩ ١٧:٤٤

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