YouTube Customer Service Issues

I'm experiencing a recurring problem with the ads on videos. Every video I watch in the past few months seems to feature TikTok ads. They are intrusive, unnecessary, and irritating. Despite being 31 years old, I find it frustrating to be bombarded with ads for an app geared towards teenagers. After some research, it seems I'm not the only one facing this issue. The prevalence of these ads is leading me to use your app less frequently. I fear that many others may also decide to stop using YouTube simply due to these ads. I understand the need for revenue, but these ads are driving users away. If this issue is not addressed promptly, I will also have to reconsider using the app.

I recently subscribed to YouTube Premium during a 30-day free trial while planning to continue for $11.99 a month. I enjoy the ad-free experience when listening to audio books by turning off the screen. Despite accepting the offer on my Android phone, I am still encountering advertisements on my laptop even after logging out and back in. Additionally, the screen turns off on my phone which brings back the ads. It seems like I am still in the trial period as I am not prompted to subscribe. I am interested in keeping the service, but it needs to work seamlessly across all my devices. I need assistance in resolving this issue promptly.

My YouTube account linked to PRISMCAVERNS seems to have been compromised by a woman named Daniela, who works with me at Denny's in Concord ([redacted] Willow Pass Rd). She unlawfully accessed my Social Security number and driver's license from our work system. I urgently need assistance in recovering my account. I am Deonna Trevino, the rightful owner of the account and also manage the Facebook page Prism Caverns, where you can find my photo displaying a red Amber glow. This situation is distressing, and I'm reaching out for help.

For several weeks now, I have been experiencing an issue with YouTube videos pausing on their own. This is something that never used to happen before, even though I've been using YouTube for years. It occurs regardless of whether I'm listening to spiritual music or watching other types of videos. I will click play and then the video just stops while I'm doing other things. It's frustrating, and I can't figure out why it's happening. I find it unreasonable that something is interrupting my viewing experience, especially when I purposely have my computer plugged in to keep playing music continuously. I believe that if I choose to listen to a series of songs or videos, they shouldn't be interrupted in this manner. This issue needs to be addressed promptly to prevent this unwarranted disruption. Additionally, I have observed that this problem started after attending a webinar with a Google official. The webinar was informative, but I was taken aback and expressed concerns about the extent to which our privacy is invaded by certain entities. Since then, I've noticed the videos getting interrupted, which seems unsettling given the context. This situation needs to be resolved quickly to ensure uninterrupted viewing experiences.

I urgently need your help. Lately, I have been stressed about an old YouTube channel I created back in [redacted]. I am looking to have it completely removed from the internet and YouTube, including all the videos. Unfortunately, I have forgotten the email and other details for the account. My friends, parents, and I all want it removed as we find the old videos embarrassing. The account has been inactive for around five years, and we do not want our identities publicized anymore. We made some mistakes when we were younger, and we deeply regret it. Please assist me in getting this old embarrassing channel removed. Thank you.

One particular ad keeps popping up whenever I'm online. While browsing YouTube on my phone, it slipped into the couch cushions. In my attempts to retrieve it, I unintentionally clicked on a video by "Warrior Trading." The content seemed like a scam with bold claims of making $20,[redacted] in half an hour, all presented by a self-proclaimed stock expert. Despite repeatedly marking the ad as repetitive, his face keeps reappearing. I wish there were more effective ways to block this ad. I believe this issue can be resolved. Username: [redacted] Customer Name: Patrick Haug Advertisement: Warrior Trading

There is an individual on YouTube harassing users, inciting violence and false reports against them. I have continually reported the content to YouTube without seeing any action. Now, this person has created an impersonation account using my real name and picture, accusing me of being a pedophile. The person behind this has multiple channels, including Lou Stefanou, Mr. Salteez Nuttz, Troll Number One, and Fart Wynd. Despite receiving a policy strike for racist remarks, he evades consequences by using these other channels for racist and harassing live streams. He encourages people to visit this fake account by using my name and picture, putting my family in danger. This individual, with the help of someone named Richard Head, is spreading harmful information. I am seeking urgent intervention and investigation as this retaliation stemmed from my reports about the racist content and other illegal activities to the appropriate authorities.

During my family's vacation in the Philippines, we unexpectedly ended up on a show hosted by comedian Vice Gunda when I thought I was going to be on a different game show. Now, footage of our time on stage has been shared on YouTube without my consent. I am kindly requesting for all videos featuring me to be taken down from social media. It's important to me that my privacy is respected. Additionally, if Vice Gunda intends to continue using my image to promote his show, I believe there should have been prior authorization. Considering the viral attention the video has garnered, I feel I should be compensated for this. I look forward to a resolution on this matter.

I have been inadvertently paying for YouTube Premium for several months. Initially, I enjoyed the service but only recall signing up for a promotional offer and did not intend for monthly charges. As a full-time college student, I cannot afford this service currently. I look forward to re-subscribing once I am employed. I kindly request a refund or some form of reimbursement, considering my usage history will show that I have not actively utilized the Premium features. If I could receive a refund for the past few months and temporarily pause my subscription, it would be greatly appreciated.

Dear YouTube Team, A few weeks ago, I received a copyright strike for two videos. The first one was a test livestream to check the functionality of my streaming app, which should not have violated any policies. The second video had a robotic voice and was on a computer, which is not how I typically create content using my phone and always start my videos with specific intros to verify authenticity. I kindly request the removal of the copyright strike on these videos. Thank you, Sans the Moose

I received a message from someone claiming to be Susan Wojcicki from YouTube, but I'm unsure if it's legitimate. The email mentions a disturbing video and threatening legal action if I don't respond. I'm unsure how my information got linked to such content and the tone of the message is alarming. I want to clarify this situation, as I have no knowledge of the mentioned video. If anyone else has received a similar message, please beware and let's stay cautious.

We had a YouTube Red family account under my husband's Gmail at the previous price before it increased. The monthly cost was $16.45 with taxes included. When our bank card was lost, we had to replace it, causing a delay of about two weeks to update our recurring payments. My husband tried to update the YouTube account on his own while at work, but unfortunately, he did it incorrectly. I recently discovered the mistake as I don't use YouTube much unless necessary, and our daughter was unable to use her phone due to being grounded. I need assistance from the YouTube Red premium subscription customer support team to fix this error. Please contact me at 1-[redacted] to help resolve the issue.

I'm unable to post comments on YouTube videos anymore because the comment box is not showing up. The only way I can interact is by replying to other comments, which can be frustrating. I'm currently using YouTube Beta, and I've been advised to switch back to the old format, but I'm unsure how to do that. I created a Gmail account to resolve a previous issue, thinking it would be separate from my YouTube account. However, every time I try to sign in with my old address on YouTube, it automatically logs me into the new Gmail-linked account. I want to remove the new Gmail address and revert my account to my original Google account, which used to be [redacted] Dealing with Gmail has become overwhelming, and I regret interacting with it. I need assistance with this situation.

I would like to report a possible harassment incident involving a user named TotalCowage. He is trying to mobilize his followers with the phrase "keep on the lookout for travelingsight" on YouTube, stemming from a disagreement on Reddit where he accused me of lying about watching his videos as Commander_titer. I reached out via private message with evidence to support my claim, yet he proceeded to use his platform to incite his audience against me unjustly. He is fabricating accusations without proof, potentially endangering my privacy and safety from doxxing. In conclusion, I seek assurance that my personal information remains secure and vow to take further action, including channel removal, if TotalCowage persists in targeting me. His actions could lead to severe consequences, such as harassment and threats, and I refuse to tolerate unwarranted attacks on my integrity.

I am facing an issue where I have lost about [redacted] subscribers since I started my channel, TheImperialJedi. These subscribers may have left or their accounts got deleted over time. Recently, during a livestream, I was trolled and lost 38 subscribers, decreasing my count from [redacted] to [redacted]. If not for these losses, I could have had around [redacted] subscribers. I have been putting in a lot of effort to grow my channel and have not violated any YouTube guidelines. I would appreciate any assistance in recovering these lost subscribers. Please reach out to me via email or Twitter with a solution.

A few weeks ago, I reset my Gmail password and now I'm having trouble accessing my account on a new computer. I have all my important information linked to this email, including photos and contacts. I also have a couple of other email accounts for specific services like Time Warner Cable and Outlook. Despite trying to recover my Gmail using my phone number or my husband's email, I have not been successful. I really need help to regain access to my email as the photos stored there are incredibly valuable to me. Additionally, I can no longer get into my YouTube account. Your assistance in resolving this issue would be greatly appreciated.

I wish to stop receiving notifications for live streams scheduled by YouTubers. I have never been a fan of watching live streams and find it frustrating when I mistake them for new videos. Please provide a way to remove these from my subscription box or make it an option in the settings. Additionally, I am tired of being constantly prompted to subscribe to YouTube Red. It feels repetitive and intrusive. If I was interested in YouTube Red, I would have subscribed already. Placing prompts for YouTube Premium and YouTube TV in the subscription area seems manipulative and lacks ethical consideration. Thank you for addressing these concerns.

Dear community members, There is a concerning YouTube channel - [redacted] - that is livestreaming a scam where they request viewers to send cryptocurrency in exchange for a promised 10x return. The channel employs fake subscribers, likes, and views to appear legitimate. It showcases a looping video of transactions to add credibility to the scheme, but it is indeed fraudulent. Despite my two prior reports, YouTube has not taken action to remove this channel. I have submitted a third report, and I am prepared to pursue legal measures if necessary. I find it frustrating and unacceptable that YouTube might be complicit in this scam by not addressing it promptly. This situation is particularly distressing as the channel surfaces when searching for XRP, my preferred cryptocurrency. It is disheartening to see such blatant deception persist unchecked since [redacted]. I implore YouTube to act swiftly to protect users from falling victim to this scam. Thank you.

I am the new owner of Sedona Healing Arts in Sedona, Arizona. I need assistance to delete previous YouTube videos left by the former owner as I do not have the login password. In order to adhere to YouTube protocol and remove these videos, I require technical support to delete the old account. I am preparing to launch my new website in October [redacted] and have created a new YouTube channel under the name Yolessa Lawrinnce.

I have been repeatedly charged $43.95 for your 7-day free trials that I canceled on the 2nd day. I noticed charges on both my Credit One Visa and PNC Visa from May 12, [redacted], and Nov 10, [redacted], respectively, for YouTube TV. Concerned about unauthorized charges, I will review all my credit card statements for similar charges. The May charge occurred after canceling the trial due to poor service and high costs compared to my local provider, Spectrum. The November charge was after attempting another free trial, which also resulted in canceling due to the same issues. I request adjusting your records, crediting both accounts for the $43.95 charges. I also ask for confirmation that I haven't been charged for June to October [redacted]. I prefer a phone call to discuss and resolve these matters promptly. Thank you. - L.M. P.S. Contact me at [redacted].