X Customer Service Issues

I have been using my Twitter account, @arbernaut_, since [redacted]. After changing my name to Elon Musk for a joke tweet about Dogecoin and another cryptocurrency, my account got suspended for "Impersonation." Despite not changing my @ handle, the suspension occurred. I even tagged Elon Musk's real account to clarify my intention. According to Twitter's guidelines, an account won't be suspended if it clarifies it's not actually affiliated with the person being impersonated, which I did by tagging Elon Musk. I value the connections and memories I have built on this platform over the years. Despite unintentionally breaking the rules, I hope to discuss reinstating my account, as the suspension affected my follower count and interactions.

I recently joined El Pasoans Fighting Hunger Food Bank as the Development Associate. The organization is undergoing staff changes, introducing new directors, and aiming to enhance its brand and social media presence. We are excited to utilize Twitter as a communication tool. We have noticed two older accounts that were previously associated with the organization. Our communications and marketing team has created a new account for the organization (@ElPasoans) to streamline our social media presence.We are seeking guidance on how to deactivate or remove the old Twitter accounts, @elpasofoodbank (last used in [redacted]) and @EP_FightHunger (last used in [redacted]), as we do not have access to the emails or passwords from the former staff members who created them. Any assistance on the steps we can take would be greatly appreciated. Thank you for your help.

I recently updated the date of birth on my Twitter account, @wonionsoup, to reflect my actual age. Despite previously providing false information for safety reasons, I am now 14 years old and decided to be truthful. I originally created the account in [redacted] at 11 years old to be recognized in a game and began using it more in [redacted]. Shortly after the update, I was locked out and followed Twitter's instructions to submit my birth certificate. Unfortunately, even though the image was clear, Twitter emailed me that they couldn't verify my identity. I attempted to reach out via email but couldn't find a way to contact a real person or receive further assistance. Although I offered to send additional detailed photos, I learned they don't monitor that specific email address. My main goal is to regain access to my account, even if it means losing some of my past tweets.

I have noticed a significant amount of sexual content on Twitter that seems to be increasing rapidly. I want to assist in making Twitter a safer platform for myself and others. I find it concerning that this type of content is prevalent, even though I understand that Twitter manages a vast number of accounts daily. Some keywords to identify such accounts include *ts, *transsexual, *tgirl, *dmvfreake, *dlgay, *buymycontent, and *nudes. It is important to take action to prevent this content from spreading further. I am frustrated to encounter explicit images on my Twitter feed and urge Twitter to permanently ban these accounts and ensure they are not able to circumvent the rules in the future. Thank you in advance for addressing this issue.

My account was unexpectedly suspended on Twitter without any explanation. I am a public figure with over 3,[redacted] followers, and it's frustrating that other accounts targeting me and my friends with harassment are still active while mine was suspended for defending myself. I want my account, @Dutchessk3, reinstated promptly. I have submitted two appeals, but have not received any response regarding my account. If my account is not restored by tomorrow, I will be seeking legal advice as I believe Twitter has failed to protect me and others from harassment.

My account @91GOLDNHABIT was mistakenly suspended after a light-hearted joke with a follower that was not meant to promote violence. I've reached out to the follower involved, who confirmed they were unharmed by the joke. This account is vital for me to communicate with my 12.8k followers cultivated over the past year. I've invested significant time into building this account and do not want my efforts to go to waste over a misunderstanding with a friend. I have observed accounts on the platform that engage in harmful behavior without consequences, while I have faced insults and threats without action being taken. This inconsistency feels unjust. Running my Etsy shop through this account has become challenging since my main account got suspended two weeks ago. Sales have plummeted, and I am at a loss for how to remedy the situation without regaining access to my account. I apologize if my actions breached Twitter's rules unintentionally. I appeal for the reconsideration of my suspension, with a commitment to exercise more caution in the future. I urgently need my account reinstated for my shop's sake. Your understanding is appreciated.

Hello, my name is Darian Holt, and I am inquiring about the wrongful suspension of my Twitter account, @D_1andOnly_. I think I was mistakenly identified and suspended due to a copyright issue, which I find unfair. When I got the notice, the original reported post had already been removed, so I am unsure of the specific copyrighted content that caused the complaint. Additionally, I did not receive prompt notifications to take down my post, which seems unjust. According to Twitter, using short excerpts is more likely to be considered fair use than using an entire copyrighted work. I don't believe I used any complete copyrighted work, and I never intended to infringe on any copyrights unfairly. I am confident this is a misunderstanding because I have not violated any Twitter policies in my over 10 years as a user. I kindly request the unsuspension of my account so I can regain access to my page, as the suspension was unjust. I also commit to continue following all Twitter guidelines.

My account got stolen. It was made on July 14, [redacted], from an iPhone 6 Plus iOS device with the starting number [redacted] from Malaysia. I lost it while attempting to sell a PUBG account linked to my Twitter. The buyer hasn't paid, changed my Twitter password, and blocked me. I need assistance to regain access. I have evidence from our chat.

This morning, when I checked my Twitter account on my phone, it suddenly showed an error saying my account was suspended without specifying the reason. After appealing and receiving an email confirming my access to the registered email, I later received a response stating my account was suspended due to violations without specifying them. The support team advised against sending new appeals. My account, emilioswxrld, is essential to me, especially with my one-year anniversary approaching on August 24th. It is disheartening not knowing how to regain access or if it's possible. Losing the account and all the hard work I put into it is demoralizing. I would greatly appreciate any assistance in resolving this matter promptly. Thank you for your help.

@thekandymuse posted about men being disrespectful, and in response, I unfortunately made a comment saying "k*ll all men." I now realize how offensive and inappropriate that remark was. I want to clarify that I do not genuinely wish harm on men or hold any hatred towards them. My social media is meant to promote positivity and celebrate drag performers. If my account is reinstated, I commit to refraining from spreading any form of hate, even as a joke. I understand the seriousness of hate speech and its consequences, and I deeply regret my lapse in judgment. To clarify, I do not harbor any ill will towards men, and I sincerely apologize for any offense caused. My account handle is @jenn_pooches.

Dear Sir/Madam, I am reaching out regarding our NFT project and the recent temporary limit imposed on our Twitter account. This restriction has hindered our ability to engage with the community before our upcoming launch in 2 weeks. We are unsure of the exact reason but believe it may be related to our high level of interaction with other users. We have always adhered to Twitter's rules and have engaged authentically with the NFT community. Our messages are personalized responses and targeted towards users interested in NFT projects. We have refrained from spamming or sending follow-up messages to non-responsive users. The 72-hour restriction would significantly impact our project, which we have devoted ourselves to full-time over the past month. We value the engagement and support we have received on Twitter and hope to continue sharing project updates and interacting with the community. We kindly request the lifting of these limitations and seek clarification on any actions that led to this restriction. Thank you for your consideration, and we are committed to complying with all guidelines to avoid similar issues in the future. Kind regards, Liam B.

To whom it may concern, Recently, on July 28, Twitter assigned profile labels to three of our accounts (@lualuatv, @lualuaprograms, @lualuanews) as Iran state-affiliated media accounts. We want to clarify that these labels are inaccurate and not reflective of our accounts. LuaLua TV is an independent Bahraini news outlet dedicated to amplifying voices often marginalized in mainstream media. We have no affiliations with the Iranian government, as evident in the attached document. Our commitment lies in upholding ethical standards, presenting factual information, and providing unbiased coverage to our audience. We urge you to reconsider these misleading profile labels and review the criteria used to designate them. Thank you for your attention, 28/07/[redacted]

My account got suspended due to some inappropriate comments I made. I was frustrated by receiving unsolicited images from scantily dressed individuals asking for approval, which is not why I use Twitter. I acknowledge my mistake and apologize. Twitter is essential to me for educational purposes, and I am seeking to resolve the issue. Despite my efforts to delete the tweet and reach out to Twitter, I am unable to do so as my email was associated with an old account. Upon realizing this, I created a new account to engage more authentically. Unfortunately, this new account has also been suspended. I am not very tech-savvy with devices like smartphones, computers, or tablets, and any assistance would be welcomed.

My account has been suspended due to an insensitive comment I made, for which I sincerely apologize. I was overwhelmed by the constant stream of pictures and requests on Twitter and made an inappropriate remark. I am committed to deleting the offensive tweet and offering an apology. Despite my efforts to rectify the situation, I encountered a roadblock as my email is linked to my initial account. This has made it impossible for me to resolve the issue independently. I understand my lack of technical expertise complicates matters further. I am unable to access my account to provide the necessary information for the form. Any guidance or assistance you can provide would be greatly appreciated. Thank you.

I have been trying to report @thefemalesource for a long time now. They have been engaging in targeted harassment against @NICKIMINAJ. The account posts fake allegations that many people believe, which could harm @NICKIMINAJ's mental health. This account must be deactivated due to its toxic behavior and false accusations. It is concerning that false news can lead to people turning against @NICKIMINAJ and even issuing death threats. We need to prevent such damaging behavior. Please take action to ban @thefemalesource's page to maintain a positive environment on Twitter. I appreciate this platform and hope we can address this issue effectively. Thank you for considering my report.

I am looking for assistance with changing my Twitter password without any linked phone number or email address. I have used my account for four years, but last year, I changed my password and disconnected all devices while... not fully aware. I currently only have access through my phone, and I am considering switching to a new one without losing my account. I seek guidance on how to recover my password and prove ownership of the account.

I opened a Twitter account in December [redacted] to connect with friends and share travel photos. Unfortunately, my account got suspended without any explanation. I made a new one only to face the same issue. Later, I discovered I was permanently suspended for spam, which I never did. I rely on Twitter for social interaction due to my disabilities, so this has been very upsetting. Despite being careful with my tweets on the handle @Baldorworms, I was suspended multiple times unfairly. I feel ignored by their lack of response and baffled by the harsh treatment considering the inappropriate content that goes unpunished. I have tried appealing with no success. I wish to resolve this misunderstanding and have my account back to reconnect with my friends.

I used my Apple ID to create my account. However, when I tried to add my phone number, I was prompted to enter a password that I couldn't recall. Then, I attempted to reset my password by selecting the "Forgot Password?" option, but the email address the reset instructions were supposed to be sent to wasn't mine. As a result, I am unable to access the password reset form. I wish to update my email address, but I don't have my password, and the email Twitter seems to have on file appears to be auto-generated.

I am seeking assistance. I urgently need to reach out to a human representative at Twitter to address a disability-related concern. My account has been unjustly terminated, and I am unable to appeal to a person who can comprehend the gravity of the situation. As a woman with a disability, it is crucial for me to have access to Twitter for communication with healthcare professionals and fellow patients globally to manage my mental and chronic health conditions. Twitter serves as my primary means of connecting with the world due to my severe physical limitations. I am located just an hour away from Twitter's headquarters in San Francisco, which makes an in-person meeting feasible. Currently, I am frustrated by the automated responses that fail to grasp the context of my situation. I am hopeful that a direct conversation with a Twitter representative can resolve this issue promptly. Thank you sincerely for any assistance you can provide to alleviate my distress.

My account, @JuneBlue_, was locked for 12 hours due to a reply to @KarlJacobs_ that was deemed "harmful." Despite considering an appeal, I waited out the lock to avoid further issues. The reply jokingly mentioned "kicking his a**" and was well-received with many likes. Although my account has been unlocked for several days, I am experiencing significantly fewer interactions as Twitter now hides my replies for being perceived as "offensive." Previously, I received thousands of interactions daily, but now, due to this issue, my visibility to larger accounts has been limited. I wish for my replies to be visible again, as it has been a while since the initial incident, and my posts are meant for humor and fun. It is frustrating that my account, previously popular, is now overlooked for a harmless joke. Twitter's priorities should target truly harmful content, such as racism and self-harm encouragement, rather than restricting my account. This situation is causing me to lose followers and miss out on engaging with others who used to notice my active presence. I hope for assistance to clear my account of any warnings and restore its visibility.