X Customer Service Issues

This morning while using my Twitter account, I came across a prompt to add my birthday to access a new feature. Unfortunately, I didn't realize that the account was created before I turned 13, as it originally belonged to my brother. After he created a new account, he allowed me to take over this one. I'm now facing issues as my account got locked after adding my real birthday, revealing that I was under 13 when the account was created. Losing access to my account with saved videos and tweets is disheartening. I urgently need help to regain access as I've been using it for years and starting over is unimaginable. Any assistance in recovering my account would be greatly valued. Thank you, Marcello.

My account was recently suspended due to copyright violations. I received a DMCA notice about a video on my account, promptly deleted it, and unlocked my account as instructed. However, shortly after, my account was suspended citing multiple notifications, although I only received one email. I have reached out to the copyright owners, clarified that I did not own the content, and explained the oversight of the video on my account for over a year without my knowledge. This is distressing, especially as I just lost my father the day before the suspension, and used my account as a way to remember him. I am hoping for some clarification on the matter and to have my account reinstated.

Hello, I would like to regain access to my old Twitter account. I lost access to it as I cannot remember the password, and it holds sentimental value due to the memories it contains. I have all the necessary verification data to prove my identity. Unfortunately, I no longer have access to the associated email which complicates the process. I am willing to provide any additional information needed, such as my ID or passport, to verify ownership. I have tried numerous methods to resolve this issue to no avail. The profile photo is of me and my partner, and I mainly interact with friends. I appreciate any assistance you can provide in recovering my account.

I am facing account suspensions on Twitter due to alleged violations of the rules. Despite appealing multiple times, Twitter's responses have been automated and unhelpful, indicating that my accounts may not be reinstated. The situation is troubling as I rely on Twitter for commissions, news updates, and staying connected with friends. I maintain that I have not breached any rules and request Twitter to reconsider reinstating my accounts. I seek guidance on resolving this matter, as my appeals have gone unanswered for three days. Thank you for your assistance.

My Twitter account @EternityHere2 was suspended on November 7, [redacted]. I've tried around 20 times to get an explanation for the suspension. Each response received weeks later is a generic one stating I violated their policies, but I'm not informed about the specific violation. Twitter suggested creating a new account, @HereToEternity1, but it was also immediately suspended for circumventing the initial suspension. I'm a 67-year-old female Jewish biotech patent attorney with a long history on social media. While I engage in political discussions, I am certain I didn't post anything severe. One incident involved legal comments against Jack Allison, who had conflicts with The Hoarse Whisperer's account [@TheRealHoarse]. Perhaps he falsely reported me after our interaction. I wish to have my original account @EternityHere2 reinstated, or alternatively, permission to create a new account.

I have been experiencing ongoing targeted harassment on Twitter by two large groups. They have been reporting all my tweets for months to get my account suspended. Despite explaining my situation, Twitter suspended me twice and gave me a permanent IP ban, claiming my account was used largely for hateful activity. This is frustrating as I depend on Twitter for work and have rarely faced issues in over six years. I'm being unfairly labeled as a hate account when only a few of my tweets were reported. As a Jewish disabled woman, it's distressing to see these harassers targeting me with hate speech. I feel helpless as Twitter doesn't take action against them or assist me in resolving this issue, making it impossible to interact with my friends. It's an upsetting and unjust situation.

I recently received an email on May 11, [redacted], notifying me that my verified Twitter account with about 150k followers, @williamlegate, might have been compromised by an unauthorized user or service. The email advised me to reset my password. However, every attempt to reset my password via the link provided or signing in with my usual credentials redirects me to a support form prompting me to contact Twitter Support to regain access to my account. Despite reaching out to support several times and submitting my email address, government IDs, and verification ID associated with the account, I keep receiving automated messages stating that my identity verification is unsuccessful. I have actively used this account for over a decade and wish to regain access to my @williamlegate account. The email associated with my Twitter account is twitter-williamlegate?security-key=[redacted]

My Twitter handle, @EternityHere2, got suspended on November 7, [redacted]. I've tried numerous times to understand the reason but all I receive are generic responses without specifics on what I allegedly did wrong. Despite following instructions to create a new account, @HereToEternity2, it was promptly suspended for circumventing a suspension. As a 67-year-old female Jewish biotech patent attorney, I've been active on social media for a long time. While I engage in political discussions, I am certain I never posted anything truly offensive. One incident involved providing legal insights in a situation with someone named Jack Allison, who later lost his account. It's possible he falsely reported me due to our interaction. I would appreciate the reinstatement of my original account, @EternityHere2, as my first preference, or alternatively, the permission to create a new account.

Dear Twitter Support Team, I am reaching out concerning my suspended account. The suspension was a result of a threat made from my account, but I want to clarify that I did not make that comment. It appears that someone else had access to my mobile phone, and this situation has occurred once before. I value my presence on Twitter, having been a member for a few years now. I am a friendly individual and would never send threats, except in jest. I strive to maintain a positive presence on the platform. I am eager to rectify this misunderstanding and continue to engage with the Twitter community. A reinstatement would mean a great deal to me, and I am committed to demonstrating my positive conduct. Thank you, Mr. A.

My Twitter account got suspended back in January. I haven't posted anything offensive or against Twitter's rules. I never received a warning or had any tweets deleted. Despite numerous appeals, my account remains suspended. I've also tried creating new accounts, but they get suspended too. How can I regain access to my original account or create a new one?

On June 23rd, I discovered my account had been suspended on Twitter. Despite not violating any rules, I promptly appealed the suspension. Twitter explained it was due to copyright concerns and mentioned sending an email listing the claimed posts and the claimants. However, after thorough checking, I realized I never received such an email. In my follow-up email to Twitter, I elaborated on my situation, which led to my case being escalated to another team for assistance in regaining access. I was assured I would be contacted again, but as of now, I haven't heard anything further. Losing access to my account is concerning as it holds significant information. This suspension caught me off guard as it's my first time facing such an issue on Twitter. I'm ready to remove any tweets in question once Twitter unsuspends my account and informs me of the specific posts involved.

To: Payal Kamat Twitter India Dear Ma’am, I am writing to inform you that when attempting to change the username for our esteemed MP, Mr. Sanjay Seth, the verified badge was accidentally removed. Initially, we tried changing the username from @MpSanjayseth to @MPsanjaysethBJP, which led to the verified badge being lost. Subsequently, we tried to revert to the original username to restore the verified badge, but unfortunately, this did not work. We are seeking assistance to have the verified badge reinstated for the account with the following username details: Previous Username: @MpSanjayseth Current Username: @MpSanjayseth We kindly request your help in restoring the verified badge for this account under the current username provided. Please do not hesitate to reach out if you require any additional information from us. Thank you.

Hello Twitter Trust & Safety, I want to confirm my understanding of your policies and assure you that I will not engage in any prohibited behavior. Yesterday, I linked my Twitter and Facebook accounts and posted test updates with some links. If this action led to my suspension, I apologize. Moving forward, I will focus on updating my Followers rather than sharing multiple links. Additionally, I have followed and unfollowed some accounts which may have contributed to the suspension, for which I apologize. Despite reviewing your guidelines today, I am unsure of the specific reason for my account suspension. My account is significant to me as it serves a good cause. I pledge to adhere to the rules regarding following behavior going forward. I have valuable content to share, and I am a dedicated Twitter user and Follower. I would greatly appreciate the swift restoration of my account. Thank you in advance.

On January 19, [redacted], my account got suspended due to alleged violation of the "hateful conduct" policy. The suspension stemmed from interactions with multiple accounts speculated to be spam on a political Twitter thread. I wasn't given a warning before the suspension, which led to difficulties appealing the decision. Despite numerous attempts to appeal, my efforts were fruitless. I am seeking reinstatement of my account, pledging to adhere strictly to the site's terms of service to avoid any misunderstandings or policy breaches in the future. The suspension caused me to lose valuable connections, and all I desire is an opportunity to demonstrate my compliance. I am hopeful that someone can aid me in reinstating my account and enabling me to return to the Twitter platform.

My account is currently locked, and it requested a phone number for verification. I entered my number to regain access and set up 2-factor authentication with an authenticator app named MFAuth. Unfortunately, I accidentally uninstalled the app and am now unable to reinstall it, leaving me locked out of my account. I had also used the single-use backup code previously, but that is no longer an option. Previously, I could log in without verification, so I am looking for a way to access my account without the need for a phone number or any form of one-time password.

During the pandemic last year, my Twitter account got locked, and now I only use the messenger part. Despite having rarely tweeted, I rely on Twitter for my work as a professional DFS player. After a neighbor hacked my wifi and accessed all my accounts, including Twitter, I faced difficulties with various platforms. While seeking help and recovering from the hack with aid from Facebook and Microsoft, Twitter has been the only platform denying me access, possibly due to political affiliations wrongly associated with my account activity. I emphasize that my Twitter use is solely for DFS purposes and player communication, with no interest in politics. I have taken steps to address the hack with law enforcement, which can be verified. I urge Twitter to consider my situation and restore my account, crucial for my DFS activities. I am at a loss for what to do next and hope for a resolution soon.

I am encountering a problematic alternate login screen that seems to be malfunctioning. Whenever I use this screen, I end up with my account being locked, which has happened 8 times in the past 7 days. The lockout message I receive does not mention any Twitter rule violations, but simply asks me to complete a Captcha and confirm my phone number. I am worried that these repeated locks may lead to an erroneous suspension as Twitter might mistake me for a bot due to the frequent verifications caused by this glitchy login screen. Despite trying to refresh the page to access the original login screen, I keep encountering this faulty one. Temporary errors like being logged out and back in have occurred after using this screen, further reinforcing my belief that it's malfunctioning. I am willing to provide a screenshot of the issue if necessary and urgently seek assistance to prevent an unwarranted suspension of my account. Any help in resolving this matter would be greatly appreciated.

Hello, I am encountering a complex issue and am unable to locate a way to reach out to Twitter for assistance. I am in need of accessing an account that I previously owned but have not accessed in many years. Since I cannot recall the password and the "forgot password" option is not viable since the account was originally in someone else's name before being transferred to me, I am at a standstill. The account is still linked to her email address, which I do not have access to. The individual who previously owned the account transferred all rights to me and hasn't used it since. As a result, the account is technically mine, yet with an unfamiliar email address. Is there a method to contact Twitter support in order to ascertain the email address associated with the account, allowing me to contact the individual to aid in retrieving the account? Thank you

My Twitter account, @FlawlessLadys1, was wrongly flagged as a spam account and has been suspended. I am an artist and promoter with only one account. I strictly adhere to the rules and do not engage in manipulation or maintain multiple accounts. Despite this, my account was unfairly suspended. Instances of hacking have also occurred, leading to unexplained suspensions upon retrieval.

Around six months ago, my account was suspended without reason, and I am still unable to regain access. I now require a Twitter account to engage with other users at the request of my friends. I also wish to reconnect with my old friends from the platform. The account @808slemonade was unfairly deactivated, and I urge for a resolution to this matter promptly.