WalMart Customer Service Issues

Hello, I am reaching out about a recent return I am struggling with. Due to being visually impaired, I had difficulty printing the shipping label. FedEx's email indicates I have until 4/21/[redacted] to proceed, however, once I log in to print the label, I can only reprint it within 24 hours. I require assistance in generating a new shipping label for this order as I need to print it. According to a previous chat with a Walmart representative, I am aware that I must provide my own box for the return. I will be using the box from the replacement item, which is all packed up and ready to go, but I need a new shipping label. The initial order was Order #[redacted]-[redacted] and the item being returned is the Hamilton Beach 0.7 Cu. Ft. Thank you for your assistance. - A. C.

I am concerned about the sale of satanic objects and artifacts online by Walmart. This is offensive to Christians, Muslims, and Jews, and could be dangerous. I wonder if those in charge at Walmart are unaware of the impact or if they are intentionally promoting evil. When you contact me, please don't try to deny this, as I have already seen it online and plan to take action. Before defending yourselves, consider whether you are acting out of ignorance. It's time to be more aware and make wiser choices. Remember, God's power defeated Satan, and Jesus' sacrifice on the cross rendered Satan powerless. Those who follow Satan are misled, as only God and Jesus can truly give what we seek.

I purchased 4 gifts to be sent to my son-in-law and 3 granddaughters, but only 3 gifts were delivered. One of my granddaughters did not receive her gift, a teen tactical vest. Despite a failed second delivery attempt and confusion with the cost and discounts, I reordered the item. I am unsure why the delivery failed and why the reorder ended up being more expensive. I forwarded emails to my daughter to reassure her that the missing gift was sent. Thank you for your help. - R.M.

I recently bought a Walmart Visa money card, but I'm having trouble verifying my email. I placed an order on Walmart.com and received two emails - one stating the order is processing and another saying it was canceled due to the card. However, I got a notification on the Walmart Money Card app for a $50 Walmart purchase. Can someone assist me with the following: 1. Email verification issue - [redacted]@gmail.com 2. Help with the Walmart.com order which was canceled but shows a $50 charge on the Walmart Money Card app 3. How can I transfer money from my Walmart Money Card to a Chime Banking debit Visa through Green Dot Bank? Thank you. - Hilo, HI, Walmart [redacted]

Sales Order Number: [redacted][redacted] Product Number: [redacted]03 Product: Intbuying 10x Magnifier LED Lamp with White Glass Lens for Desk Table #[redacted] I received my order yesterday, and I was extremely disappointed. The item arrived in a damaged, unbranded box with no paperwork, only some random forms inside. It seems like a scam to me. I reached out to TOPSELLER INC. more than 24 hours ago but haven't received a response yet. I also got an email from someone named Ada at TOPSELLER INC. stating that I need to assemble the item myself. I've asked for a refund and return, but I haven't heard back.

I am very disappointed with the service I received from Walmart.com. On April 14th, I placed an order for a firepit and four chairs. I received an email confirming delivery for April 18th, but my order was delayed. After contacting customer service multiple times, a new set of chairs was arranged, and I just received a call today from XPO Logistics about my delivery. The experience was terrible, especially since I needed the items for a family gathering. I will not be ordering from Walmart again. My firepit arrived via FedEx on April 18th, and Walmart has no record of sending it. Thank you.

I have been a loyal customer at Walmart in Eastland Tx for over 30 years, spending between $[redacted] and $[redacted] per month at the store. Recently, I was asked for my receipt at the door which made me feel like a thief, even though I haven't experienced this in other Walmart locations I visit regularly. I feed a family of 6 and have never stolen anything. The new policy of checking receipts on the way out is unnecessary and insulting to the majority of honest customers. I spoke with the manager about my dissatisfaction, but it didn't seem to matter. As a business owner myself, I believe in doing right by customers, not just chasing profits like Walmart seems to be doing. I needed to vent my frustration here, and while I contemplated sharing on social media, I decided against it. This experience goes against the values that the original founder, Sam Walton, stood for. Walmart should focus on addressing internal theft rather than mistreating loyal customers.

I visited the Walmart store located in Ontario, California on North Mountain Avenue today, Thursday, April 25, at 11:45 pm. I had an unfortunate experience where I had to wait in line for a long time since there was only one check stand open with a significant number of customers queued up. When I brought this to the attention of an associate and a security guard, the response I received was unsatisfactory. I mentioned my concern to them because I value efficient service, especially when it comes to store operations. I was disappointed by the lack of cashiers available, especially during closing hours when the store should aim to clear out customers promptly. I believe that having only one cashier open is not adequate, given the store's size and the number of employees working. It seems evident that better management and coordination are needed to ensure customer satisfaction and efficient service. I recommend considering hiring an efficiency expert to optimize operations and ensure smooth customer flow at all times, especially during peak hours.

Dear Customer Service, I am writing to report a missing item from recent order [redacted] and the subsequent refund issue. I informed the pick-up counter about the missing item, and I was assured that I would receive a refund. Upon checking the billed amount, I noticed that the refund had not been processed. After contacting customer care, I was informed that they were unable to issue the refund, which led me to question if I had never received refunds for missing items in the past. I kindly request that you investigate the missing items associated with my orders and refund the appropriate amount for the undelivered items. Your prompt attention to this matter would be highly appreciated, and I believe clear communication from your end would be beneficial in resolving this issue. Thank you for your assistance. Sincerely, Bijendra Kumar

I have encountered an urgent situation. A Walmart employee wrongly activated a card with $25 that I did not intend to purchase. I was assured it was activated and had money on it, but it turned out to be incorrect. I ran out of gas and had to return to Walmart. The manager was unhelpful and claimed the card was working, yet when I called the number, it stated otherwise. The card needs to be activated promptly due to a critical emergency involving an 11-year-old. I am distressed and struggling to get assistance. Please contact me urgently as I am overwhelmed and need support.

I am reaching out because there seems to have been a mistake with my recent order. I ordered a grooming table from Walmart via Joybuy, but instead, I received a small package of nuts and bolts. I confirmed the order with a service representative, received a shipping confirmation and tracking number, and even referred a friend who also made a purchase. However, the seller claims they refunded me because I "changed my mind," which is not true. We made the purchase in good faith and expect to receive the grooming tables or ones of equal quality without any additional charges promptly. This situation needs to be addressed promptly by Walmart to our satisfaction. Thank you, Nola Ettner. Please reply as soon as possible.

I recently bought a new battery this winter in Queensbury, NY. I encountered issues after installing it myself in North Adams, MA. Despite suspicions of leaving lights on, the battery still caused problems, requiring multiple jumps. Local garage confirmed the battery was faulty, prompting me to buy a new one elsewhere. When I initially returned the defective battery, I received a refund but did not get the receipt back. I aim to return the item for a refund with your help. I am a frequent Walmart customer and value your assistance in resolving this matter. -Paulette A. 90 Brickyard Ct North Adams, MA [redacted] Cell: [redacted] Home: [redacted]

As a single mother on disability with limited income, I bought three items totaling nearly $[redacted] on Black Friday for my daughter's nursing school graduation. Unfortunately, she never used them, and when we tried to return them with a receipt, we found out about the 90-day return policy. I paid in cash and would be grateful for a refund. If I had known about the policy, I would have acted sooner. I understand and respect Walmart's rules but kindly request an exception in this situation. My daughter and I are not looking to exploit the system; we simply need a refund for these unused items. Thank you for your understanding.

As a single mother of two, I bought three items on Black Friday with cash for my daughter, who will soon graduate from nursing school. Unfortunately, she never used the gifts and wanted to return them. We discovered the 90-day return policy when she tried to make the return. If we had known, she would have returned them earlier. I kindly request Walmart's exception to this policy due to the circumstances. My daughter is responsible and would have acted within the 90 days if she had been aware. Getting a refund would greatly help her as she transitions into her new nursing job. Your understanding and consideration in this matter would be greatly appreciated.

I spent all day on the phone with three people. The first gentleman promised to provide me with a $10 promotion code, but when I placed the order, the discount was not applied, and I was charged the full amount on my card. Furthermore, he mistakenly sent the promotional code to a different email address intended for the Gluten-free Potato Gnocchi. After contacting Walmart, a different representative canceled my order without my consent and credited my account with $17. I did not request the cancellation, and I am disappointed with the handling of the situation. I believe I should receive a complimentary gift card worth the full cost of the product as a resolution to this matter.

I recently went to Walmart to purchase some tools for my foundation work. While there, I also needed a bike for transportation. Upon browsing the camping aisle for tents and the bike section, I noticed one with a clearance sticker indicating $50, which seemed like a good deal. I brought the bike along with the tools to the lawn and garden section to make my purchase. While waiting in line, I overheard an employee on lunch break mentioning a great deal she got on a product. This further reinforced my belief that Walmart has good deals. However, when I reached the checkout counter, the total cost rang up higher than expected. The cashier informed me that the bike was for $[redacted].70, not the $50 I had assumed from the sticker. When I tried to explain the situation based on the clearance tag, she removed it and stated it was a $5 sticker. Feeling unsettled by this discrepancy, I felt the need to share my experience.

The Walmart in Adelanto, CA has poor management. I had to wait for half an hour to retrieve an item from a locked cabinet because only one person had the key, and they were nowhere to be found. The process was annoying as I was told my item would be at register 12 when I was ready. For a simple deodorant purchase, I had to go to the cosmetic counter to pay as it couldn't leave that area unpurchased. Then, I had to wait in line at another register to pay for both items separately, which seemed ridiculous. The store closes at midnight, which is my only time to shop after my 2nd shift work schedule, but even then, the last-minute rush causes issues. The management should ensure that the employees take their final breaks before the store closes, and more registers should be open to avoid long lines. The staff's lack of customer service and the store's disorganization are concerning. I hope they can find solutions and improve the overall shopping experience soon.

I visited Walmart at [redacted] Eastern Blvd in Montgomery, AL before 8PM on 06/08/19 to buy an online item only offered in-store, which is the last Hisense 55" Class UHD Smart DLED TV, Walmart item [redacted]79. Initially told by Mary and Kevin that the TV wasn't there, I asked for a recheck. Manager MS Tamika finally offered the display model but then Kevin and Tamika returned, saying the TV was damaged. It's now 8:40, and I have yet to receive the TV. I gave my name and phone number, requesting to be informed if a replacement is available. Any help would be appreciated. Thank you for your assistance. D Patterson is a loyal Walmart customer and often shops there.

While purchasing a 12-pack of beer at the self-checkout with my wife and our 11-year-old daughter, an employee requested our IDs. My wife and I provided ours, but when asked for our daughter's ID, we explained her age. The employee allowed the sale but made a remark that "not everybody brings their kid to the store when they buy alcohol." I expressed my frustration over being unable to purchase beer with my family at Walmart anymore. The thought of not being able to shop with my family seemed unreasonable and was embarrassing for us. I am unsure if there is a new policy about minors being present during alcohol purchases as it wasn't communicated to customers. The incident left us feeling uncomfortable, reminiscent of a time with stricter regulations similar to the past. As a disappointed customer in a small town with only one Walmart, I plan to seek legal advice and hope for a resolution regarding this matter.

Today, a friend of mine had a terrible experience at the Walmart store on Davis St. in San Leandro, California. She went there to pick up an online order but the desk was closed. After waiting for almost an hour and requesting help, she spoke with Alex, the Assistant Store Manager, who treated her poorly, threatened to call the police, and had security escort her out. Despite both of us being regular customers spending around $[redacted] a month each, the mistreatment was unacceptable. I believe Alex could benefit from diversity training. This incident was distressing for my friend, who ended up in tears. On a positive note, the Walmart store on Hesperian in San Leandro provides excellent service.