US Postal Service (USPS) Customer Service Issues

I'm trying to track a package I sent through Swiss Botany a few days ago. The tracking number is UA[redacted]00US. I was receiving updates for a few days, but then they stopped. I suspect my package might be stuck in customs clearance because the address is missing a special ID proof. I tried to contact USPS India, but none of the numbers provided are working. Please help me with this issue. I hope you can address my problem. Thank you.

I am reaching out because I encountered issues with the email system being down. After being disconnected following 90 minutes of being on hold, I am trying to resolve an issue with my tracking number [redacted][redacted]44. The package I am tracking was mistakenly delivered to a previous address. I had arranged with my local post office for redelivery to be collected there, as per the tracking information. Upon visiting the post office and waiting in line for 45 minutes yesterday, I was told it was still on the truck. I was advised to call before 8:30 am today and request to speak with the onsite supervisor. When I called, I was told I couldn't speak with the supervisor. The staff mentioned they saw my request but decided to return the package to the sender. However, this information does not appear in the tracking details, leaving me unsure about the accuracy of the situation.

The mailbox lid is consistently left open by the mail carrier after deliveries, although there are no issues with the mailbox or lid. Closing it securely keeps it shut. This has happened four times in the last month. Since the mailbox is near a busy footpath and receives many small packages, it's concerning. Unfortunately, the mail carrier's early arrival makes it hard to address this matter in person.

I am currently experiencing an issue with a package that was sent from Maryland to Irving, Texas with tracking number [redacted][redacted]01 on May 15th. The tracking information has not been updated since May 19th, showing that it is in transit to the next facility. The package contains important items, and I am concerned about its status. I have already filed a claim but have not received any updates from USPS. I am frustrated as the shipment was supposed to take 6-10 days, and it has been over 19 days now. The delay seems to be between Greensboro and Texas. Please assist me in tracking down my package and let me know if there is someone who can help resolve this issue promptly. I appreciate your prompt attention to this matter. Thank you.

Reference: Search ID #[redacted] Tracking Number: RN[redacted]77GB I had been expecting an international package for several months. After reaching out to the seller, I found out there was a tracking and signature confirmation on the shipment from the UK to Georgia in the US. Despite no delivery attempt or notification, I discovered that the package was sent back to the post office in March. Despite visiting two different post office locations, I faced conflicting information about the whereabouts of my package. The tracking information suggests it was held until April 10, but the seller has not received it yet. I have evidence recorded to share with the seller. It has been quite frustrating not knowing the status of the package. Thank you for your time and attention to this matter. Sincerely, Paula P.

Subject: International Package Delivery Concern I reached out to the seller for an international package I hadn't received. After visiting multiple post offices due to conflicting information, it seems my package was mistakenly returned to the sender. The tracking details are unclear, indicating it was held until April 13th, but efforts to locate it have been unsuccessful. The seller is willing to resend it once received. Your assistance in resolving this matter is appreciated. Thank you. Warm regards, P.P.

I am experiencing an issue with a package I ordered that was mistakenly sent with the wrong address to USPS. The package was eventually delivered to the post office, and although I updated the shipping address and made arrangements for delivery to the correct address, the tracking information indicates it is "held in full parcel locker." After visiting one post office where the item was supposed to be, I was directed to another location where they couldn't locate it in the specified locker. The tracking mentioned a delivery date for 6/1, but it has passed without any update or delivery to my home.

I have been facing ongoing issues with receiving my mail for several months now. Even after renting a P.O. box to resolve the problem, it persists. I sent out graduation cards from the Ironton, Ohio post office on May 19, which have not been delivered. Despite speaking to Jason, the supervisor, twice about this issue and signing up for Informed Delivery at the end of May, I am still not receiving all my mail. Even after receiving an email on June 2 notifying me of mail with a picture of my water bill, it has yet to reach my P.O. box. I visited the Ironton post office in person to address the problem with Jason once more. This issue is not just affecting me; I have a list of 15 people within a 6-mile radius experiencing similar difficulties such as missing mail, receiving others' mail, and not getting packages delivered. It would be greatly appreciated if an investigation could be launched to determine whether the problem lies within the post office or with the carriers. Many in my community, including myself, are understandably upset by this situation, and if we are required to take on the responsibilities of the carriers, perhaps there should be some form of compensation from USPS for the time and effort involved.

My spouse, a green card holder, applied for a re-entry permit 8 months ago. Approval was granted on December 27, [redacted]. According to the case status website, the document was delivered by the Post Office on December 30, [redacted]. The tracking number provided is [redacted][redacted]66. Checking on USPS.com with this tracking number shows "Label Created, not yet in the system" for about 3 weeks. We have not received the re-entry permit yet. Could you please explain why there has been no update on the USPS website and why we haven't received the permit?

To Whom It May Concern, I am reaching out in regards to a package that has been held in customs (New York) since May 2nd, [redacted]. The tracking number associated with this package is EA[redacted]26IE. Despite trying to resolve this matter through my local postal service, no progress has been made. I attempted to contact the provided numbers, but received a message stating they were not recognized, possibly due to my location in Ireland. I kindly request your assistance via email or phone call regarding this issue. The package contains chocolate, candy, chips, teabags, and an intricately crafted bridesmaid proposal box, which holds great sentimental value to me. Your prompt attention to this matter is greatly appreciated. Warm regards, A.

I need assistance tracking my package from Swiss Botany to India via USPS. The tracking number is UA[redacted]00US. I have attempted to contact you via phone and email multiple times without success. I am unable to obtain any information about the package. Customs clearance at Delhi airport informed me they lack details about packages starting with UA. I tried using your website's tracking option, but it was unsuccessful. The package is destined for Syed Musharraf Jabeen in J&K District, Baramulla [redacted], India. Your prompt attention to this matter is greatly appreciated.

Hello, I'm Denise M. residing at [redacted] West Welland Rd, Phoenix, Arizona, [redacted]. I was expecting a package to be delivered last Friday, but despite being at home and seeing a vehicle, the online status showed attempted delivery without anyone coming to the house. I rescheduled for today, June 11th, and have faced long wait times and multiple disconnections while trying to contact customer service about this issue. I believe I should be refunded for the next day delivery service fee as the package hasn't arrived. The package is crucial, and I need it urgently. I request a supervisor to contact me, ensure delivery of the package tomorrow morning, and arrange for a refund of the expedited shipping cost. I want this resolved promptly as waiting around for the delivery is inconvenient. Thank you.

I am experiencing an issue with a priority mail sent by USCIS that was supposed to be delivered on May 25th. The tracking status changed from "Out for delivery" to "Delivery is delayed" on the same day, and since then, the status has been stuck at "In transit to next facility" for three days. Despite visiting the USPS branch in El Camino, Houston, for six consecutive working days, I have been unable to locate the package. USPS staff could not provide any information or even a letter confirming the delivery issue. Numerous phone calls to USPS and the Consumer Affairs office have been unsuccessful, with long wait times and no resolution. This has become a significant concern as I may have to reapply for my EAD card, incurring an additional cost of $[redacted], and face a 2 to 3 month waiting period. The inability to work without the card is causing considerable stress and uncertainty.

I called and waited for over an hour, but the lady who answered couldn't help, so I requested a supervisor. After being put on hold for an additional 10 minutes, they both hung up on me. When I tried calling back, the wait time was 30-40 minutes. My package was supposed to be delivered today, but tracking shows it's delayed until 8 pm. The lady I spoke to mentioned a delivery mistake, ensuring redelivery tomorrow. I require the package at the Naples courthouse by 11 am for a priority delivery.

I have placed an order for two packages. One of them was shipped on Wednesday and is visible on my USPS Informed Delivery Tracking for delivery to: N. Berger [redacted] E Bijou St Apt 336C Colorado Springs, CO 80[redacted] The other package was shipped on Monday but is not appearing on my USPS Informed Delivery Tracking. It is addressed to: N. Berger [redacted] E Bijou St Apt [redacted] Colorado Springs, CO 80[redacted] I am worried because I forgot to include the letter "C" at the end of the apartment number. Although there is only one building [redacted] and one APT [redacted] in the complex, I am concerned the Monday package might be lost. I lack the tracking numbers, and the items inside are valuable. I hope it reaches my apartment safely even without "C" on the address. It's frustrating that my door only shows "[redacted]" instead of "336C." Your assistance is appreciated.

I am reaching out regarding an issue with my sister, Carol L., in Red Oak, TX. Recently, your branch mistakenly sent her mail and packages to another location in Waxahachie, TX. Unfortunately, the items were already delivered and signed for by someone else. We were informed that nothing could be done by the postal service. We kindly request your assistance in resolving this situation promptly. It would be greatly appreciated if someone from the Waxahachie office could retrieve the items from [redacted] John Arden and return them to the Red Oak office for Carol to collect. Your prompt attention to this matter is crucial as we believe it is the responsibility of USPS to rectify their mistake. Thank you for your assistance in sorting this out efficiently.

Hello, My name is Philip Patrick. On May 23, [redacted], I shipped a tracked package from Northern Ireland, part of the UK, to a customer in North Carolina. The tracking number is LB[redacted]34GB. Unfortunately, my customer has informed me that the package did not reach him due to an alleged incorrect postal address. Despite providing the correct address for redelivery, my customer has yet to receive the package. He is now requesting a refund, putting my small business at risk. I seek clarity on the current status of this package to resolve the issue promptly. Philip Patrick

On May 17, [redacted], I sent the following letter. On May 24, [redacted], I visited the Inglewood Carriers Annex office on Imperial Hwy. I spoke with someone, maybe Anna, who promised to send someone to install locks. However, the wrong lock was put in one of the units, preventing mail delivery to apartments 1-7. The mail is left on top of the boxes, posing a security risk. Despite multiple attempts since February [redacted], the issue persists. Please address this promptly. Thank you, N. Suber Contact: Home: [redacted] Cell: [redacted] Email: [redacted] Original letter from May 17, [redacted]: In February [redacted], I replaced the mailboxes at [redacted] N. Hillcrest Blvd, Inglewood [redacted]. Despite assurances from the post office, the issue with the postal lock remains unresolved, allowing unauthorized access to tenants' mail. Please update me on the status of this matter. The mail carrier is aware but continues to deliver without proper access. Your attention to this is greatly appreciated. Contact me at [redacted] or [redacted].

Tracking number [redacted][redacted]36 was meant to arrive by 3pm on the 19th, but the tracking hasn't been updated. I called customer service three times yesterday but received no assistance. I'm on vacation without a car, and this package is crucial for me to get home. I paid for overnight delivery, and I am extremely frustrated with the lack of updates. I find it hard to believe that the trucks cannot be tracked when my company's trucks all have GPS. I don't have a contact number for the facility. Someone must be responsible for this. I urgently need my package as it affects my job. I couldn't get another check from the sender. I've already experienced financial losses due to this delay and may lose my job. I've tried contacting you through Facebook and Twitter with no luck. Please have a corporate representative resolve this immediately.

I have been attempting to reach someone for several days regarding a missing package. I was informed that it was delivered on June 13, but I never received it. After checking my mailbox and door, the package was nowhere to be found. I suspect it may have been stolen. The company I ordered from advised me to contact the Post Office. I am seeking assistance in obtaining a refund as the company is reluctant to compensate since the Post Office marked it as delivered, even though I did not receive it. The item missing is a Bluetooth device purchased through the WISH app for a total of $17.70. Any guidance on how to resolve this issue would be greatly appreciated. The tracking number for the package is LN[redacted]26KR.