Supercell Customer Service Issues

I need assistance with a serious issue on my Clash of Clans account. My account details are as follows: - Players tag: #LRP9V8VUU - Account Name: Kundan - Account Level: Townhall 11 (XP-[redacted]) - Clan Name: Chatter Box (#2L9PLPUGL) (Clan level 9) Unfortunately, I made a mistake by trusting a player from my clan, Jorden99 (#8GY20LQPJ), who has now left the clan. He tricked me into connecting my account to his Supercell ID by using his Gmail address. This has resulted in me losing access to my account, which was previously connected to Google Play. He asked me to reinstall the game, and as a result, I have lost my account as well as leadership of the clan. I am seeking urgent help to rectify this situation. Prior to connecting to Supercell, my account was linked to my email address. I hope for a positive resolution to this issue.

Six days ago, I tried to open my Clash of Clans app and found out I was permanently banned. I'm unsure why this happened as I haven't engaged in any disruptive behavior. Some members of our clan were reporting others to cause trouble, but I didn't do anything wrong. This is the third time in two months that someone in our clan has been banned, and now it's permanent with the reason of disruptive behavior. I've been playing for eight years and have nearly maxed out my base. Please reinstate my base so I can continue playing and find a new clan. I can't access my base as I don't have an SC ID number. My login name is "PBilder" and my Clash name is "Beer Dawg." Additionally, I play Clash Royale as Adolphus Busch with the SC ID number #SC-[redacted]. Thank you for your assistance. - Pete Bilder Email: [redacted]

Firstly, I hope you read the entire message. My Clash of Clans ID is #Q9JPQG9PU. I belong to clan #2LQUQJGOU. There was a member named Astro who used disrespectful language towards me, calling me names like "pussy" and "bitch." Then, when a female member joined and he made inappropriate comments asking for a "sloppy blow job," she left immediately. I confronted him, and he had his friend report me, resulting in a 7-day ban for me. I reported the harasser before being banned, and he received a 2-day ban. This is my second ban; I previously contacted support about another issue. Please respond promptly. Thank you.

I am incredibly frustrated with this game because both of my accounts have been hacked, and the lack of assistance from customer service is disheartening. I have all the necessary information to prove my ownership of the accounts, but I am not receiving the support needed to recover them. Please, Supercell, I urge you to help me restore my village as soon as possible. I am even willing to change the email associated with my account to prevent future hacks. Despite not sharing my account details, my village was still compromised, and now I implore you to assist me in recovering it. My account with the following details has not been banned but has been hacked: #YROLRVYCC, ❤YOUR❤FATHER❤, XP: [redacted], Townhall: 12. If more information is required, please feel free to ask. Kindly prioritize the recovery of my village; it was hacked yesterday, and I urgently need your help.

I am incredibly frustrated with the service provided as my two accounts have been hacked and no actions have been taken to resolve this issue. I possess all the necessary information about my game but am not receiving any assistance in recovering my hacked village. I am begging for your support to help me recover my village as soon as possible. My account has not been banned, but it was still hacked, and I am unsure how it happened since I have not shared my account details with anyone. I urgently need Supercell's help in recovering my village and changing the associated email address to prevent future hacking attempts. My Townhall is at level 12, and I can provide further details if required. Please help me in restoring my village's access, as it was recently compromised.

My two accounts have been hacked, and I am extremely frustrated with the lack of action from your service. I have all the necessary information about my game, and I implore the support team to help me recover my village. Please, SuperCell, I beg you to assist me in restoring my account. I am looking to change my village's email to ensure its security and prevent future hacks. My account has not been banned but has been compromised. I have not shared my account details with anyone, so the reason for the breach is unknown to me. Please, help me recover my village as soon as possible. Here are some details about my account: 1) #YROLRVYCC, 2) ❤YOUR❤FATHER❤, 3) XP: [redacted], 4) Townhall: 12. If you need more information, feel free to ask. I urgently need your help after my village was hacked yesterday.

I am frustrated with the lack of help recovering my two hacked accounts. I have all the necessary information about my game and plead with the support team to assist me in recovering my village. I am desperate and urge Supercell to help me change the email associated with my village to prevent future hacking attempts. My account is not banned, but it was hacked, and I cannot understand how it happened since I did not share my account details. Please recover my village as soon as possible. I request to speak with an agent who can better assist me.

My two accounts were hacked, and I am frustrated with the lack of action from your service. I have all the necessary information about my game. Please help me recover my village. I kindly request assistance in changing the email associated with my village to prevent further hacking. Please recover my village as it was not banned but hacked, even though I did not share my account details with anyone. Your support in this matter is sincerely appreciated.

Dear Support, I am reaching out regarding the ban on my 5 accounts due to alleged account phishing activities. I am certain that my accounts were accessed by someone after my phone was stolen, leading to activities that resulted in the ban. I have never engaged in any malicious actions or cheating, as I value fair play and do not seek to gain any unfair advantages. I am not competitive in a way that would compromise the integrity of the game. Although I am unsure how my password was obtained, I suspect that my phone may have had auto-login enabled or that the password manager autofilled them. I have diligently changed all the passwords I could recall and my email password, which mysteriously logged me out recently. Additionally, I am waiting for my antivirus scan to ensure my computer is secure and not compromised. I kindly request your assistance in recovering my accounts, as I am eager to resume playing with my friends and have missed being active lately. Your help in resolving this matter would be greatly appreciated. Thank you for your time and attention.

Dear Supercell Support Team, I recently purchased a new phone and attempted to log in to my Clash of Clans account "GOD" associated with clan "Indian Brothers". However, I was surprised to find that my account has been banned for cheating, which I have never done. I have been a dedicated player since [redacted], following all the rules and terms of service diligently. I enjoy the game immensely, having invested a significant amount of time into it without ever purchasing in-game items. Here are some details about my account: 1. Account Name: GOD 2. Clan Name: Indian Brothers 3. XP Level: [redacted] 4. #Player Tag: [redacted] 5. Town Hall Level: 11 6. Country: Malaysia Additional information: - I have over [redacted] gems. - All my Town Hall 11 walls are maxed out at level 12. - There is a friend named Amberrrr on my friend list. I kindly request your assistance in recovering my account as I have a strong attachment to it. Thank you for your understanding and support. Have a great day.

Dear Supercell, I am writing to address my banned account issue. The reason for the ban was due to suspected phishing, but I have a valid explanation. While trying to recover an old account, I mistakenly mentioned selling it. The truth is that a friend gained access to my Gmail, changed the password, and sold the account on Facebook without my knowledge. I hold my account in high regard, as evidenced by the effort I put into reaching 33k trophies. I am devastated by the ban and would never betray the trust placed in me. I plead with you to consider my innocence and lift the ban on my beloved Brawl Stars account. Your assistance in resolving this matter would mean everything to me. I eagerly await your response. Thank you.

Hello Supercell, I am K. MUTHUKUMAR from India. Someone connected to my account, originally signed in with ([redacted]). I accidentally added another person's email for OTP ([redacted]) after the Supercell ID update, and I was deceived by the owner of [redacted] Despite my ID still being connected to play games, I cannot access it. Please investigate and take action against the person who cheated me and retrieve my ID. IGN: DEEPU XP: [redacted] Clan: No Clan Tag: #2GG92L09V Town Hall: 12 Hello Clash of Clans, I was deceived by a global player who made me use their email in Supercell ID to connect my account when the Supercell ID method was first launched.

I have two accounts, one is a Town Hall 14 and the other a Town Hall 10. Recently, my Town Hall 10 account was demoted from co-leader status by another co-leader during the last two Clan War League days. I was upset but did not say anything ban-worthy. I've been a user for over 8 years and have never been banned before. Please consider unlocking my account. I have invested a significant amount of money into my base over the years. I hope an exception can be made and my account can be monitored going forward.

Hello, I have two accounts, OakRidge TH14, and BootyLover TH14. Both are in the same clan, and I use the same Play Store account for both since I don't have two separate accounts. Unfortunately, my tablet broke, so I couldn't access the game. I've now got a new tablet and need help with my mini base BootyLover #Y2GQYYC8P. The OakRidge account #V20C8RLQ is accessible from my phone. I believe you can verify that both accounts are linked to the same Play Store account. My email associated with the Play Store account is [redacted] I've made purchases on both accounts with the same Play Store account and email. I've been wrongly accused of trying to steal an account that belongs to me. I want the 31-day ban on my BootyLover account lifted and the account restored. I've played on BootyLover since the beginning and regularly participate in monthly season specials with that account. Please investigate why I was accused of trying to steal my own account, which I have played on exclusively.

Dear Supercell, I am reaching out because I lost access to my Supercell ID linked to a now-deleted temporary email. I tried to contact online support through the Clash Royale app and answered all their questions truthfully despite losing access to the account about a year ago. Unfortunately, I was accused of account phishing and got banned on two accounts, one without any communication. I assure you I am not trying to steal accounts. I am willing to provide any necessary proof to reclaim my account. Here is some essential information: Player Tag: #Y9LJRLOGJ Clan: Not in a clan Game Tag (Clash Royale): happyman28 King Level: 10 (possibly 11) Thank you for considering my request. I hope to retrieve my account and continue the progress I have made. Best regards, happyman28

Good evening, My son has been using my Clash of Clans account, and today it was banned for using a third-party app. I am unsure what this means. I noticed multiple login attempts in my emails today, so I believe someone accessed my account, leading to this problem. We both enjoy playing and purchasing passes, so I would appreciate help in resolving this issue.

I go by the name HYPERION in Clash of Clans, currently at level [redacted], and was part of Uprizing Godz, a level 14 clan. Regrettably, I have been banned from the game for using third-party software. I acknowledge my mistake as I was unaware of the terms of service, but now that I am well-informed about the rules, I sincerely request a reevaluation of the punishment. Could you consider changing the permanent ban to a temporary one, given that this was a one-time error on my part? I assure you that I have no intention of using such software again and am committed to following the game's regulations. I have invested a lot of time in this game, and losing my account over a single oversight seems unduly harsh. I understand that some players resort to unfair means, but I am not one of them. I pledge to adhere to the safe and fair play policy diligently and ensure that I do not repeat this error.

Hello, I go by the name "MangBedel" in-game. I've been a longtime player of Clash of Clans, but recently encountered login issues with my account. I received an alert stating that someone had connected from a different device. Upon checking my email, I discovered that a login had occurred from an unfamiliar cell phone. I have confirmed with friends that none of them used that particular device. Although the ban seems to be related to third-party software, I lack expertise in this area and have never knowingly used such programs. I can provide evidence of my long-standing gameplay and significant investments in the game. I appreciate your assistance in understanding the situation and resolving this matter accordingly.

I was banned for trying to recover my old account, but I believe it was wrongfully done. I can explain why I named the old account as I did and prove its age since it lacks a builder base. If my information wasn't convincing enough, a message would have sufficed rather than a 31-day ban on my main account. I have in-game purchases, like the expiring gold pass, which worsens the situation. I am a legitimate player and not involved in cheating or phishing; my intention was solely to retrieve my old account. I feel unfairly treated with this ban and hope for a resolution to this issue as I am dissatisfied.

A couple of years ago, I was playing Clash of Clans with a friend who requested to use my phone to access his game profile as he had forgotten his password. After that, I tried logging back into my account and found out that it was banned due to attempting to access someone else's account. I can provide some details about my account, such as my email address (minecraftthos@.com) and the date of a purchase made on December 2, [redacted]. I'm uncertain about the email, though. I was hoping to see if there is a way to recover my account as I haven't been able to discuss this issue with anyone. Thank you.