Skype Customer Service Issues

I paid for a phone number, [redacted], for Ocean City Rentals, LLC linked to the email [redacted] Next, I bought another phone number, [redacted], but the system mistakenly linked it to the email [redacted] instead of [redacted] with the company name ACTV, LLC. I need separate accounts, names, and emails for each LLC. Please split them into two separate accounts with unique logins and passwords. If not possible, please cancel and refund the [redacted] number so I can purchase it again correctly.

I have been a long-time Skype user and have never encountered this issue before. I am frustrated that I cannot make calls to a paid subscription in a particular country that I haven't had problems with in the past. For the last two weeks, I keep receiving an error message that says: "We're having technical problems. We're sorry for the inconvenience. Please try again after a few minutes." This message is becoming repetitive, and I am unable to check my account. If this problem continues, I may need to reach out to Customer Support with the reference ID: REQUEST-f7a3bd59/[redacted]2. Any assistance would be greatly appreciated. Thank you, Agnes A.

Hello, I am inquiring about a particular scenario on Skype that has caught my attention. I am wondering if there is a way to set up an automatic video response when someone calls me. Essentially, I am interested in uploading a pre-recorded video which would play automatically when a specific individual calls me. Is this something that can be done on Skype? Your help is greatly appreciated. Thank you.

Hello, I'm Hailey Badeaux and I own an online boutique. I have had persistent issues with my Skype phone number, [redacted], since its purchase a few months ago. I am requesting a [redacted]% refund for all past transactions associated with the number and wish to cancel my account. Please reach out to me at [redacted] to resolve this matter promptly to ensure no future charges occur on the account. Thank you. Hailey

Dear Sir/Madam, As I have never used this product, kindly proceed with the REFUND of 9.00€ as indicated below and STOP any AUTOMATIC RENEWAL. Please accept, Sir/Madam, the expression of my distinguished feelings. Best regards, Lassad Messaoud OUEDERNI 37 Rue de Bientôt Vu [redacted] Marmande Mobile: [redacted] Email: [email protected]

Subject: Refund Request and Cancellation of Service Dear Sir/Madam, I have never used this product, so please proceed with the REFUND of €9.00 as indicated below and STOP any AUTOMATIC RENEWALS. Best regards, 24/02/[redacted] - SKYPE.COM/GO/BILL - Luxembourg - €9.00 Best, Lassad Messaoud OUEDERNI 37 Rue de Bientôt Vu [redacted] Marmande Mobile: [redacted] Email: [redacted] ------------------------------------------------------------- Company: A.M.E.O.I. Systems Engineer & Computer Training Consultant: (Windows, Office, Internet & Smartphones, ...) Computer Audit & Implementation Quality & Service, Precision & Performance, ... --------------------------------------------------------------

I have not used my Skype accounts linked to the email [redacted] for a while now. The [redacted] email address no longer exists, along with my old phone number. I remember all my usernames but have forgotten the passwords. Could you assist me in recovering the passwords for my Skype accounts: adkstory, domcn8, gxcf.fd, sex.cam2cam491, and pie is.t1? These accounts are all tied to the email address [redacted], which is no longer active. Thank you.

I don't use Skype often, and I had installed it on my ASUS laptop a few months back. I set up a username and password but didn't write them down because my computer saved them. However, on March 5, [redacted], I bought $10 of call credit for my Skype account to make calls this week. Later, when I tried to log in, it asked for my password, which I seemed to have forgotten. I tried signing in with my email [redacted] multiple times but couldn't get in. I even attempted to reset my Microsoft account password twice but couldn't succeed. Now, I can't access the calling credit I purchased. I need assistance to resolve this issue through a talk or live chat with someone knowledgeable.

Hello, I recently purchased a Microsoft subscription for unlimited calls to landlines and mobiles in the World. Unfortunately, I am unable to use it as Ukraine is not included in the list of countries. I would like to request a refund for this subscription. Could you please provide me with the necessary steps to proceed? Thank you in advance for your assistance. Best regards, Anna B. V.

Hello, I am Ron Macskasy. I am contacting you regarding the issue with Skype charging my bank account without providing any service. I have already explained the details in my previous message and my main request is for Skype to refund the money they took. It seems redundant to ask what I think Skype should do in this situation as my goal is clear: I want Skype to reimburse the amount they charged me. I hope this clarifies my position. Thank you. Ron Macskasy, WA

Hello, I am having trouble accessing my Skype account as I cannot remember my password. When I attempt to recover it, I notice that it is linked to an unfamiliar email and phone number, despite my verified email being correct. While I am currently logged in on my laptop, I fear losing access if I log out or try to sign in on my mobile. Additionally, any login attempts from another device have been blocked due to multiple incorrect password entries, which has been ongoing for almost a month now. Thank you for your assistance.

I am having trouble canceling my Skype subscription. The instructions provided on the website do not match what I am seeing when I try to manage my subscriptions. There are no subscriptions listed on my account page, and it only mentions my inactive Skype Credit, which I have never used. Despite this, I am still being charged monthly. I also found some purchase details, but they do not help me cancel my United States unlimited minutes mobiles and landlines monthly subscription for $2.99. The order number is [redacted][redacted]65. Can someone please provide me with clear instructions on how to cancel this subscription?

I have received several messages regarding my Microsoft account. The email suggests I requested a single-use code, which I did not. I believe someone may be trying to access my account. I have already initiated the process to close my account, but it will take 30 days. I am concerned about the security of my account in the meantime. What immediate measures can be taken to protect my account? Can the account be blocked to prevent any unauthorized access?

I have been using my Skype account for many years to make phone calls to Madagascar. Recently, I encountered an issue where I can only use Skype online instead of making direct phone-to-phone calls. I am wondering how I can enable my account to make phone-to-phone calls without using the Internet, in addition to calls over the Internet. I have $49 in my account with automatic refill set up. I rely on Skype for these calls to Madagascar, which are costly. Thank you for your help.

Yesterday, I signed up for Skype to connect with my family and chose a subscription with minutes for calls to France. However, as I reside in France but need to call Russia, I mistakenly selected the wrong subscription. I promptly canceled the French call subscription and kindly request to have it refunded. I apologize for the confusion and hope for your understanding in this matter. Your assistance in resolving this issue and refunding the subscription fee would be greatly appreciated. Thank you.

I'm receiving emails about a Skype subscription I didn't purchase. I'm unsure if my account is compromised since I haven't used Skype recently. Unsure if this email is legitimate. Original Message: Subject: Action required - your subscription is expiring in 1 days as your recurring payment has failed Your subscription China [redacted] mins mobiles and landlines - monthly subscription will expire in 1 days on May 24, [redacted]. Unfortunately, your payment failed or could not be processed using your current payment method Skype Credit. From: [redacted]

Dear sirs, good day. I am tired of writing you these notes. I am tired of communicating with your dull intellect. I need a live person to talk to. You keep sending me in circles. Maybe this is your top skill, but we get fired for it. So, my question is; I cannot log into Skype, I have been using it since [redacted]. It turned out that the passwords are not mine, the email is not mine. And Skype is not even mine. Gentlemen, please deal with the issue of logging into Skype. If you can't, visit Facebook and they will show you how to work with people in 5 seconds. Sincerely, Grigory I. [redacted] is my email.

I have been charged $9.99 for credit that I just tried to add. The charge has gone through on my credit card, but I am unable to make calls as the Skype to phone payment is stuck on "processing." I had a similar issue six months ago where I paid for credit but it was never added. I need this resolved, and I would like a refund for the [redacted] purchase that did not add any credit to my account. If this cannot be fixed, I will need to create a new account.

Hello, I am having trouble accessing my Skype account under the username Stella.btmf. Microsoft is asking me questions about past passwords and contacts, which I am struggling to answer as I haven't used the account in over 5 years. I have filled out the form three times but Microsoft says my answers are not sufficient to validate the account. I attempted to create a new account but all my emails are already linked to the old one. I really need access to my Skype account urgently and would appreciate any assistance. Thank you, Stella B.

Hello, About a year and a half ago, I deleted and blocked a contact I had been chatting with for several years. I would like to retrieve and contact them again. Their displayed username was "Foepiz" and they were in my contacts since around February [redacted]. I do not know the email address associated with it, and I cannot seem to find them on Skype. Can you please provide me with a way to recover this contact? Thank you!