Rockstar Games Customer Service Issues

On 07/11, my account (Calu93) was stolen, and the thief changed the email to a new one (Calu93thing6323), which is similar to my original one. Even the profile picture remains the same. When I attempt to access rdr2 on Steam, an unverified email notification pops up. I am eager to reclaim my account. I did not share my details with anyone. I swiftly contacted Rockstar upon discovering the breach, but it has been 5 days with no response. This issue must be resolved promptly to prevent any further unauthorized actions on my account.

Hello, I have started playing GTA Online on an Epic Games account under the username SHRISHABHAT07. I forgot to include an email address on the account, making it impossible to sign in to the Social Club without one. I am also having trouble linking the account to the email address [redacted] Can you please remove any previous account linked to that email and connect my username SHRISHABHAT07 with the email [redacted]? Thank you for your help.

I attempted to log in to GTA 5 last night through the Rockstar platform, but received an error message stating that I couldn't play online. I usually access GTA through the Epic Games launcher, not Steam. After several unsuccessful login attempts, I tried to reset my password. Although I successfully changed it, I never received the email to verify my new password. Additionally, the Epic app mentioned that my Rockstar account was used to play GTA with a different email that does not match mine.

I recently tried logging into GTA V after a two-year break and discovered that both my email and password had been changed without my consent. Upon checking my emails, I found out that my email had been altered two years ago. Someone has gained unauthorized access and played [redacted] hours on my GTA account. If you review the account activity, it should be evident that I am the rightful owner. Could you please assist me in recovering my account under the name Setmavros? For further communication, please reach out to me via email. Apologies for any language mistakes, English is not my native tongue. Thank you for your support!

Hello, my account was hacked while I was on vacation visiting friends. A Chinese individual took control of my account, changed the address and password. I need assistance in recovering my account. The original email address associated with the account is [redacted] My first friend on the account is LePandaYTB, and the initial password used was Julerouge11". Additionally, I acquired GTA V with the following code: ND98-ZYEY-EDQ5-JMEQ. Thank you for your help.

Hello, today I experienced a hacking incident on my Rockstar Games account where the email was changed without my consent. I received an email confirming the email change last night at 9 p.m., which was written in Chinese even though I am in France. Could you please assist me in recovering my account? The old email associated with the account is [redacted], the username is WoReG95i, and the thief's new email is [redacted]

Dear Customer Service, I, Sahil Valani, also known as SucideJokerzz, am the owner of both my Epic Games account and my Rockstar Social Club account. Despite not playing GTA 5 for several days, when I attempted to access it today, I discovered that my Social Club account was now affiliated with a different email address that I do not recognize. This situation leads me to believe that my account may have been compromised. I kindly request your assistance in unlinking the Social Club account from the unauthorized email so that I can resume playing GTA 5 using my own account and continue enjoying the game. Your prompt attention to this matter would be greatly appreciated. Thank you.

A terceras personas les han cambiado mi correo electrónico, lo que ahora me impide acceder a mi juego o cuenta, ya que debo verificarlo en un correo que no es el mío. Mi dirección de correo es [redacted] y para verificar se requiere el correo [redacted] En el mensaje recibido se solicita verificar el correo introduciendo un código que se envió a [redacted] Si tienes problemas para completar la verificación, visita nuestra página de asistencia. El código de verificación del correo electrónico caducará en 9 minutos.

I'm having trouble accessing my account. After attempting to log in, I received a message stating it's now linked to another email. Strangely, when I viewed my account through a friend's profile, I noticed an unfamiliar Chinese crew under the name "Chinese1Police" on my Social Club account. The individuals in this crew appear to be connected to someone I know. I will provide more details and a screenshot below to illustrate the issue. My account is still associated with my STEAM account. Here is my Steam ID: steam:[redacted]32ede3d4. I came across an email linked to the hacker: [redacted] Thank you in advance.

Hello, I purchased GTA V a while back, and my in-game nickname was "pepsax" or "pepsax12." I took a break from the game, and upon returning, my nickname had changed to one with numbers and a name. Currently, I am unable to log in to the Social Club to restart the game. The system is prompting me to log in with "j*****i@g***l.com," a email address that doesn't seem familiar to me. I always used "[redacted]" when I first registered. I believe there may have been a mix-up or a possible hack. Your assistance in resolving this matter would be greatly appreciated. Thank you in advance. ANGEL Maxime

Hello, I need to verify my email address with Rockstar Games Launcher, but it's an old email that I no longer use and is blocked. Therefore, I can't go through the verification process using that email. That's why I'm reaching out, hoping to change my email address if possible, as I won't be able to access my games otherwise. Here is the old email address: [redacted] Thank you in advance for your assistance.

Subject: Urgent Assistance Needed for Hacked Social Club Account Dear Rockstar Support Team, I would like to bring to your attention a serious issue regarding my Social Club account. It has come to my realization that my account has been compromised by a hacker who has changed the associated email address, preventing me from accessing my account. Original Email Address: [redacted] After noticing unusual activities on my account, I attempted to log in only to discover that the email address linked to the account had been altered without my authorization to [redacted] This has led to a loss of access to my progress in GTA Online and Red Dead Online. I am greatly concerned about the security of my account, given the substantial time and effort I have invested in both games. Furthermore, there is sensitive information tied to the account that I fear may now be at risk. Despite my unsuccessful attempts to contact the hacker, I am seeking urgent assistance from the Rockstar Support Team to regain control of my account and restore the original email address associated with it. Please refer to the following details for your assistance: Social Club Username: Ben_axel2000 Date of Account Hacked: July 4th at 16:29 GMT-3 I acknowledge the critical importance of protecting user accounts and am hopeful that you can promptly address this issue. I am prepared to provide any additional necessary information or proof of ownership to verify my identity and account ownership. I appreciate your prompt attention to this matter and eagerly anticipate your response and assistance in reclaiming access to my account and safeguarding its contents. Thank you for your cooperation and understanding. Warm regards, Ben_axel2000

Hello, I have been eager to play Red Dead Redemption 2 again for quite some time. However, I am facing an issue with the Rockstar Social Club as it is prompting me for an email and password due to failed auto login. The program is displaying an encrypted email address that I do not recognize, possibly related to a Gmail account. My valid email addresses are [redacted] and [redacted] Unfortunately, I am unable to remove the Rockstar account from the Epic account, thereby preventing me from accessing GTA and Red Dead Redemption 2. I would appreciate any assistance with resolving this matter. Thank you, Graef Andreas

I need help updating my email on my Social Club account. Currently, it's linked to an iCloud email that I can no longer access because it's outdated. The email associated with the account is [redacted], which was previously [redacted] I want to change the email to [redacted] My Steam account is under the name jimgav17. Thank you.

I haven't logged into my account for about a week now. Just tried to log back in using my email ([redacted]) with the password Arthur_2004, but I'm not accessing my original account (Floyd Arcade). Instead, it's logging me into a different account called stiffFloyd Arcad, which isn't mine. While checking my emails for responses to my queries, I noticed an email informing me that my email address was going to be updated with ([redacted]), which is not mine.

On July 13th, [redacted], I received an email in Chinese informing me that my account was hacked and the email associated with it was changed to "thehisohocean". Despite reaching out to Rockstar about the issue two weeks ago, I have yet to receive a response. The Chinese email I received indicated that my email address was being directed to a different account. I am frustrated by the lack of support from Rockstar and worried I may never regain access to my original account "thehisoh". The email provided a link to Rockstar's customer support for further assistance.

When I try to launch my games RDR2 and GTA5 purchased from Epic Games, I encounter an issue stating "We couldn't sign you in automatically, please log in manually using u***7@s*************z.xyz." The provided account is not mine nor linked to my Epic Games account. I suspect my Rockstar Games account has been compromised. I possess the invoice and necessary details. My genuine account username is istanbulccc3 with the email address [redacted] Assistance is appreciated.

After some time, I decided to replay GTA V online, downloaded through Steam. However, after downloading it, it asked for the credentials of my Rockstar account, which I couldn't remember. I tried creating new credentials to play, but it keeps asking for the login details of my Rockstar account linked to my Steam account. How can I recover my old account without remembering the email or password, or how can I unlink it from my Steam account to link the new one?

Hi there, I recently bought the Grotti Itali GTO Stinger TT and customized it with Imani Tech and other upgrades. I enjoyed driving it for a bit and then closed the game. Initially, I had $[redacted],[redacted] in my bank. However, when I logged back in the same day, my bank balance was unchanged, but unfortunately, my vehicle was missing. This resulted in a significant loss of in-game money, approximately $3.5 million. Best regards.

For over a week now, my game (GTA 5 PC) stopped working out of the blue. I launch the Rockstar Games Launcher, then proceed to start GTA 5. Once at the game mode selection menu, I can choose between Story Mode, Settings, or Exit. I choose Story Mode, the loading begins, and about 10 seconds later the game closes automatically with no error message. I am looking for a solution to be able to play again. You can contact me via email at [redacted] or by phone at [redacted] 25 73 03. Sincerely, Mickael Deliac.