Rockstar Games Customer Service Issues

I found an opportunity online to link my Twitch and Rockstar Social Club accounts to become a Bounty Hunter for free in Red Dead Redemption 2 online. However, I discovered my Rockstar account had been hacked and set to Russian language. After regaining control of my account, I received alerts on PS4 about unknown gifts and receiving 10 gold bars. I am unsure how to redeem these gifts or obtain the free Bounty Hunter role, which costs 15 gold bars, despite purchasing the Ultimate Edition which was supposed to include the Trader role for free. I am disappointed with Rockstar Entertainment's lack of communication and support. I hope to resolve this issue so I can fully enjoy the game.

I previously purchased GTAV from Newegg and utilized the code provided for installation. Despite attempting to download the game, I could not sign into my Social Club account yesterday using my usual password. I tried all my other passwords and unsuccessfully attempted to reset my password via the support website multiple times, but did not receive any reset emails. Consequently, I am currently locked out of my account with no means to access or download the game. As a final attempt, I tried redeeming the code using another account linked to my PSN, only to discover that the code had already been used. I am reaching out for assistance in regaining access to my account and resetting the password. My registered email address is [redacted].

My account was hacked approximately a month ago as I was able to access it back then. Today, I logged in using my PlayStation account and noticed that all my details have been altered. The Username has been changed to P__sh__r and the new email address associated with it is [redacted] Initially, it was IGingerNinjaI with the email [redacted] I am concerned if the hacker has sold or deleted my belongings and stolen my funds. How could this security breach have occurred? I would appreciate any assistance in resolving this issue.

Hello, I lost my 2-step verification code when I switched to a new phone, and now I can't access my account on Social Club. I attempted to submit a support ticket, but it also requires the code to log in. I created a new account and submitted the ticket, providing some details for verification. However, I was instructed to email the details from the original account's email address. I tried reaching out to [redacted], but my email was rejected. I'm unsure what steps to take next. Your help would be greatly appreciated.

I am reaching out to express my appreciation for Red Dead Redemption 2. I have cherished video games since childhood, starting with "Legends of Zelda" at the age of 4, a passion I've passed on to my son. As a single father raising two kids, including a 5-year-old with autism and a 13-year-old, my gaming time is limited. When I do get a chance to play, it's a treasured moment shared with my son. I wanted to extend my gratitude to the team at Rockstar for creating such incredible games over the years. Today, immersed in Red Dead Redemption 2, I marveled at the stunning world you have crafted. It served as a powerful reminder to appreciate the beauty around me, in between juggling chores and helping my children. While feedback is crucial for improvement, I wanted to take a moment to thank all of you at Rockstar for the meaningful impact your work has on some of us. Thank you, Rockstar.

Today on October 2nd, [redacted], I accidentally ended up in bad sport for blowing up personal vehicles. Despite attempting various methods, including staying in a lobby for extended periods, I am still stuck with a "one day one minute" sentence that doesn't seem to be progressing. I've seen similar complaints on Reddit but haven't found a resolution yet. As someone who plays this game daily for hours, it's crucial for me to get this issue fixed. I enjoy playing with my cousins and family and having an indefinite bad sport timer is disheartening. I'm sincerely hoping for your assistance in resolving this problem promptly.

Good morning, I have been labeled as a bad sport for too many vehicle destructions. My question is, I don't use glitches, godmode, or game cheats. I just enjoy playing in freemode. It often happens that people kick you out of the session just because they don't like you, as if they were gods. I do indeed destroy the Oppressor MkII frequently, but sometimes it's just for self-defense. If I don't retaliate, I get killed, but if I fight back, I'm labeled as a bad sport. Can you explain the logic of GTA V today? Is it a crime game or The Sims? Thank you.

My personal vehicle vanished in GTA V. I insured it and then one night, it disappeared. I checked today, but it has not been returned. I really want my Night Shark back the way it was, fully loaded with all the upgrades and perks. I hope this can be resolved. Thank you.

In Red Dead Redemption 2 Online, my character is named "0--GISMO--0", and although I have finished nearly all the story missions, my completion rate is stuck at 92%. After investigating, I realized that I need to complete the mission "Honor Among Horse Thieves," which I had previously done with a different character. Since I cannot restart the mission, I am unable to achieve full completion. Hopefully, my explanation is clear - English is not my first language. Thank you for the amazing game experience! - 0--GISMO--0

When I try to start my GTA V game on my PS3 super slim 500GB, a message pops up saying "Update 1.27 version has been found." But when I try to update it, it stops at 14/22 with error code ([redacted]7). I've attempted it multiple times, but the same error keeps happening. I really want to play GTA V online with my friends. I would appreciate some help as soon as possible because I miss playing with my friends online, and the constant error is frustrating me.

Issue with Account Login: I am encountering difficulties accessing my GTAV account after reinstalling the game. Despite attempting to reset my account password through the support page, the reset email is not being delivered to my inbox. Furthermore, I am unable to sign in with an alternate account due to my Steam account being linked, and I am unable to recall the password. The password reset page rejected the email associated with my account, indicating it is "blacklisted." When trying to resend the verification email, I encountered error code "[redacted].1." I am unsure if my account has been compromised, but I have consistently followed the Terms of Service. I require assistance from Rockstar Games to rectify this login issue by helping me reset my password. Thank you for your support.

While delivering bunker supplies that I had collected over time with a group of two players, we encountered an issue during the mission. Upon returning for the last monster truck, I faced difficulty delivering one of the final shipments as it wouldn't register despite being directly above it. This led to me wasting nearly a minute trying to troubleshoot the problem by entering and exiting the vehicle, ultimately resulting in the mission's failure. Due to not being able to complete the last two deliveries, I missed out on earning approximately $70,[redacted]-$[redacted],[redacted] in the game. I'm frustrated with the loss of potential earnings caused by the game glitch preventing me from dropping off the supplies successfully.

While delivering bunker supplies after saving up, only two players were available, so we had to go back for the last monster truck. Unfortunately, when I reached one of the final deliveries, it wouldn't allow me to complete it. I had to repeatedly enter and exit the vehicle, wasting almost a minute and resulting in a failed mission. Missing the last two deliveries caused me to lose out on approximately $70,[redacted] to $[redacted],[redacted]. It's frustrating how much money was lost due to the game glitch preventing me from dropping the supplies despite being right above the delivery point. I'd appreciate a refund for the lost earnings. I have recorded evidence (Gamer tag: AtomicMonkey923 on Xbox).

Hello Rockstar, I wanted to share an issue I had with selling goods in my trader camp. I had collected [redacted] goods for a long-distance trade, but unfortunately, I got kicked from the server when accessing the mission. Upon returning, I discovered that all my goods were missing, and I did not receive the $[redacted] payment promised. This has occurred twice this week, causing a total loss of $[redacted] and XP points. I reached out to Gethuman.com to request compensation for these losses in RDR2. My PSN is Johnson_Bros47. I appreciate your help in resolving this matter. Thank you.

In relation to Red Dead Redemption 2 online, I have encountered some recurring issues that I would like to bring to your attention. I consistently face the need to restart my game just to set up a camp, which ends up charging me, but does not establish the camp as intended. This is particularly vexing as assembling a substantial trader haul is time-consuming. My primary concern stems from experiencing complete losses of my large trader haul and the corresponding earnings due to game glitches that result in me being kicked out. I have encountered losses of $[redacted] on two separate occasions. Last night, on 10/03/19 at 8:30 PM Pacific time, while assisting the Warriors 2 posse, the game glitched and caused me to lose $[redacted], and the posse leader, Ozzie, lost $[redacted]. I believe this incident can be verified given the provided details. Although I understand the need for measures against system abuse, I do not believe I should be unfairly penalized for the actions of other players. Kindly consider reimbursing me with at least $[redacted] in-game currency to offset some of the losses incurred. Despite these challenges, I must express my admiration for your game as I am thoroughly engrossed in it ;) Thank you for investigating these matters, Shane

I encountered an issue with my bounty hunting mission in the game. After receiving my bounty hunting license and changing my character appearance, I found that I couldn't access the bounty board to start the missions. I've attempted various solutions, including checking my satchel where the license is present, but the bounty boards remain inaccessible. This is disappointing as I have eagerly anticipated this feature for months. I'm reaching out for assistance in resolving this problem so I can fully enjoy the game.

I am experiencing difficulties while playing GTA Online at the casino. Upon logging in, I claimed my daily free chips, spun the wheel, and attempted to gamble. However, whenever I approach a table or slot machine, I receive a message stating “This feature is not available now. Please come back later.” I have tried various troubleshooting steps such as quitting the game, joining new sessions, and hard resetting my Xbox, but the issue persists. I am seeking assistance to resolve this problem so I can fully enjoy the casino. My Xbox gamer tag is XxBBKlNGxX, with the lowercase “i” represented by an L. Despite being able to watch others gamble next to me, I am unable to participate myself.

I recently encountered an issue with my GTA Online account. I logged out one day and when I tried to log back in the next day, it wouldn't accept my password. After changing it, I discovered my account had [redacted] million in the bank and my level was raised to [redacted], which I found suspicious. Assuming it was a gift from Rockstar, I didn't think to report it as I was unaware of account hacking. However, I later received an email informing me of a 30-day suspension and a character reset. Thinking it was a prank, I didn't initially believe it until I tried to log in again the next day and found out I was suspended. I would appreciate a review of my account to confirm there were no mods used. I assure you I did not cheat and kindly request to have my progress restored. Thank you for your assistance.

Hello, I am looking to transfer my Xbox [redacted] online account to my new Xbox One online account. I used to play more frequently on my [redacted] and had a higher level, more money, cars, weapons, and so on. Transitioning to Xbox One, I find myself struggling without these advantages and am not keen on spending $[redacted] for a shark card. Is it possible to move my [redacted] account to my Xbox One account? I understand Rockstar Games is busy creating new content, but I am unable to enjoy most of it due to my low level and limited funds. Thank you for considering my request. I believe many other gamers are also looking for this option. Best regards, A.

I noticed that there is a discrepancy in my Gta 5 account balance. Previously I had 2.69 million but after depositing 46k, I lost everything except for 204k. This isn't the first time this has occurred; in the past, I had over 5 million, but upon returning to the game months later, I only had 400k. Spending entire weekends trying to rebuild this only to have it disappear is disheartening. I have seen similar complaints from other players that have gone unresolved, which is frustrating.