Rockstar Games Customer Service Issues

I haven’t played GTA much lately. It's been about a year since I last logged into my online account. When I saw the casino was added, I re-downloaded the game, excited about this new feature. Last night, I went to the casino, spun the wheel, and won a fantastic white race car. I was driving it to customize it at Los Santos Customs when someone on a hovercraft motorcycle with missiles blew me up. My car disappeared, and I couldn't even enjoy it. I hope someone can look into this as it was beyond my control. I really wanted to customize and drive that car. Your assistance would be greatly appreciated.

I recently returned to playing GTA5 and decided to buy in-game money for my online character. I accidentally ended up purchasing the full game again in a bundle with the 8m card and Criminal Enterprise Starter Pack. Upon attempting to redeem it, I was prompted to delete my disc version of the game and reinstall it without any mention of the bonus content. I paid 1,[redacted],[redacted] IDR ($78) plus $20 in voucher fees. I didn't expect to receive the full game again as I already had it installed. I would like to know if it's possible to reverse this purchase or at least add the money to my GTA character instead. Does this mean my disc version is now useless? My PS4 username is JAKKLAD. Thank you. Best regards, Lee

I have installed GTA V on Windows 10 Home. When I click on the desktop shortcut, it prompts me for a Rockstar activation code for 'lucky4ron'. This code was created during an unsuccessful installation on my Windows 7 machine. Even after entering the 16-digit code, I receive an error stating the code is already in use. Clicking on the check button just refreshes the page with the same issue. Restarting the process does not yield any different results. Any assistance would be appreciated.

While playing GTA Online peacefully, unusual things started happening. My vehicles were being destroyed inexplicably, and NPCs were attacking me with military weapons. Strangely, my character caught fire and kept dying repeatedly. Even switching sessions didn't fix it, prompting me to close and reopen the game. However, I encountered trouble logging in as my character couldn't load due to an error. After multiple attempts, I couldn't access Social Club in the game but could through the website using the same password. It's unsettling that I couldn't log in-game after the hacker incident.

I reached rank [redacted] in Red Dead Online and found the treasure at Cattail Pond as directed by the map. However, the reward was glitched. Whenever I approached the chest, the reward disappeared, making it impossible to collect. I understand the September 10th update is coming and would appreciate receiving extra in-game cash before its release. I kindly request compensation for the inaccessible reward I diligently searched for. Thank you for your assistance, and I look forward to the future updates in Red Dead Online.

Back in June, my Rockstar account was compromised by a hacker. Despite never having played the online mode, I recently discovered multiple emails from Rockstar alerting me to unauthorized access. Upon investigation using Rockstar's email notifications, it became apparent that the hacker had illegitimately boosted my account to level [redacted] with $[redacted] million in the bank. I suspect foul play since I did not earn these through legitimate means. I am concerned about being banned from GTA V Online and request for my character to be reset to its original state. I want to be able to enjoy the game without benefiting from illegitimate progress.

My GTA V online PC game was hacked via the Rockstar Launcher on my cellphone while I was playing. The hacker pretended to be me, talking to myself and sending messages to others through the in-game cell phone. This happened between 1:30 am and 1:35 am on a Saturday in Central time. The hacker wrote things like "join baby" that don't sound like me. I'm worried about going back online now because of this incident. I've been a loyal fan of Rockstar Games for years. My gamer tag is BigDaddy4875.

Hello Rockstar Support, I recently purchased insurance for my new car, the Manana, to store it in one of my garages. Unfortunately, it seems to have replaced my hard-earned T20 in the process, leaving me feeling devastated. The T20 was a car I worked diligently for, and now I am unsure how to proceed as the car I insured has taken its place in my penthouse suite no.2 in Eclipse Towers. I would appreciate any advice or guidance on how to retrieve my valuable T20. Thank you for your assistance. Sincerely, Motorstorm4432

I am unable to access Xbox Live due to an error code. Following Rockstar Games' advice, I deleted my account, cleared the cache, and re-downloaded my profile on the console. However, now I cannot log in as my email is being rejected, even though it is correct. I attempted to change my password using my mobile number associated with the account on the Microsoft website, but the issue persists. I have followed all the suggested steps but now find myself without my account on the Xbox. There is a need for a contact number to assist in these situations. I have invested a significant amount of money in Xbox Live and games, making this situation very frustrating. A direct call to my mobile number at [redacted]5 would be greatly appreciated for prompt resolution. My gamertag is ScOtTiShKeV1991, and my name is Kevin Colin Cargill. Thank you for your assistance.

I've encountered issues with my posse on Red Dead Online. After spending money to create it, the slots got locked without any invitations sent out. When I tried to invite friends later, no one could join. Despite multiple attempts and spending more in-game currency, I couldn't resolve the problem. I considered seeking help through a support ticket but struggled to find information on how to do so. The only suggestions I found were to disband the posse and purchase a new one, which seemed like a frustrating and costly solution. I'm unsure about buying another posse as I fear facing the same issue again. It's discouraging to face these challenges while trying to enjoy the game. Additionally, I attempted to set up a camp without the posse, but encountered difficulties with that as well.

Hello, I was looking to sell my oppressor. I had a bunker and everything, but I was missing the vehicle customization part in the trailer. I purchased that, and suddenly my oppressor disappeared. I contacted my insurance, checked the impound, and searched all my garages, but it's nowhere to be found. I'm pretty frustrated about this situation. Can someone assist me with this issue? I play on Xbox One, and my username is Lapillos. Thank you.

Hello, I recently decided to sell my oppressor in the game. After purchasing the vehicle customization part in the trailer, I noticed my oppressor was missing. I checked my insurance, the impound, and all my garages but it's nowhere to be found. This situation is quite frustrating as I had $1 million before buying the customization part, and now I only have $[redacted],[redacted] left. It's disheartening to lose such a valuable asset especially in a game where earning money is challenging. I play on Xbox One under the name Lapillos. Any assistance in retrieving my oppressor would be greatly appreciated. Thank you.

I have a suggestion for a possible Red Dead Redemption 3 storyline. In this concept, Arthur doesn't perish on the cliff edge but merely loses consciousness. After awakening, he discovers a cure for his tuberculosis and takes the time to recover. It's proposed that Charles was unaware of Arthur's actual whereabouts, leading to the misconception that he was buried, as illustrated by the tombstone on the rock. As Sadie's living situation remains vague, it's suggested she might be dwelling in seclusion with Arthur. This idea could be expanded upon in various ways, and I find it very intriguing.

I experienced an issue with my RDR2 data erasure. While trying to download the latest update, the process was slow, so I chose to cancel and retry later. Upon restarting my Xbox, I discovered that all game data had been uninstalled. I am concerned about potentially losing my online progress, especially since I was at level 78. Reinstalling the game seems to confirm the loss of all data. I hope there is a solution to recover my progress. Please contact me via email with any available information. My gamer tag is Chamopapi, and I hold the standard edition of the game with an Xbox Live Gold membership. Any assistance provided would be highly valued.

Hello, I need quick assistance. Recently, I unintentionally sold my Armored Paragon R (earned through casino missions) while checking its sell price. I mistakenly clicked on "sell the vehicle", possibly due to an error. I am eager to have my car restored, even if it's in its original state. My PSN username is Alexthebest-li. I have already submitted a ticket a few days ago, received an email from Rockstar stating they would review my issue, but have not heard back since. I am unsure if I selected the correct category for my problem. Thank you for your help, and I hope for a resolution soon. Goodbye

I have been eagerly anticipating a new DLC for Benny's cars in GTA. My friends and I have been discussing the possibility of RockStar adding new cars and features inspired by the Midnight Street Club Dud edition. It has been years since Rockstar made any significant updates to the game. I believe that introducing the Midnight Street Club to Benny's upgrades could greatly enhance customization options and eliminate Benny merge glitches online. It is important for the car community to have a variety of fully customizable options in the game. Thank you for considering my feedback.

I invested about 1.2 million into my elegy retro custom, but it vanished from my garage. After purchasing a new vehicle and swapping it for the retro custom, I left the elegy outside my counterfeit cash factory and it got locked. When I got my new car delivered, I couldn't find the elegy in any of my garages. I sold the new vehicle but still can't locate the elegy. It's been a week, and I haven't had any luck finding it. I'm looking for either $1.5 million as compensation or the car back with $1 million for customization. My username is B3oOT4KOo. Hoping for a resolution within the next 72 hours.

My account was hacked into by another gamer with the tag "cxerw" while I was in a public lobby in GTA 5. He traced my IP address and disclosed personal information to others. I have reported the incident to PlayStation Network but would also like to report it to Rockstar. The hacker deleted some of my money in the game, and although it is not a major concern, it is still unacceptable. Additionally, he disconnected me from GTA 5 and signed me out of my PlayStation account without locking me out. This behavior affected more than one person during the session. I am worried about what information he might have accessed through my router and PlayStation account. Despite reporting to PlayStation, I remain uneasy about the situation. Please be aware of the gamer tag "cxerw" and any assistance on this matter is appreciated. Thank you.

My camp keeps disappearing, forcing me to switch sessions repeatedly. When I step away, I watch my camp vanish on the mini-map and then I can't spawn it anywhere else. This is frustrating because I can't return to deliver supplies to Cripps after a quick hunt if my camp is gone. Constantly changing lobbies is tiring and confusing. I'm starting to enjoy Red Dead more now with its content, but this is a major problem. I believe a private lobby could solve many camp glitches, but I know it's just my opinion among many. I hope the game can address these issues soon. Thank you for listening. Have a great day.

I am a big fan of GTA and RDR2, as well as everything R*! I regularly play GTA Online, and recently won the Bravado Classic from spinning the wheel. However, when I tried to store it in my garage, I lost connection. I put a lot of time and effort into the game, and winning that car was a big deal to me. I am not trying to complain, but I genuinely want to have the car I won fair and square back. I hope the team at R* can understand and help me resolve this issue. I have just started my Red Dead Online journey, and I am a loyal fan. I appreciate any assistance you can provide. Thank you for your attention to this matter.