Rockstar Games Customer Service Issues

I am frustrated with the constant interference from other online players in Red Dead Online stranger missions. It is unfair that enemy players can ruin our gameplay and make it difficult to earn money. All players receive the same missions, so it seems unnecessary to allow others to disrupt them. The missions are crucial for making money in the game, and this interference is unacceptable.

From Thursday 12/13 to Saturday 12/15, I devoted hours to playing Red Dead Online, participating in races, showdown series, and missions with minimal sleep, totaling about 20 hours in three days to build my character's reputation and earnings. When I logged off on Saturday at 4:20 a.m, my horse's bond was at level 4, I had amassed 60 gold bars and $[redacted] in my account. However, upon returning from work on Sunday 12/16, I discovered my progress had been reset. My horse's bond was reduced to level 1, my gold bars dropped to $12.37, and my hard-earned money decreased to $86.92. Additionally, I found my horse brush missing, which I had to repurchase. Replaying missions to regain my lost stats left me frustrated and feeling deceived by Rockstar. The effort I put into late nights and early mornings feels wasted, leaving me disheartened and contemplating quitting the game. As a dedicated player, I request a resolution to restore my stats and money account to their previous state.

RDR2's online option is not available when a friend invites me. The game directs me to Rockstar Social Club, stating I am locked out of online play. This problem has persisted since November when I began playing. Initially, online play was fine, but suddenly the online button disappeared. I have contacted support previously, opened tickets, followed all suggestions like port forwarding, and confirmed no issues with my ISP. Xbox support attempted to assist with no success. A friend mentioned my RDR2 character seems online while I am not. I speculate maybe it's stuck somehow. The bottom line is, the online button is missing, and I seek assistance to resolve this issue and enjoy the game.

I installed the game through Steam and later on got a new PC. After re-installing it, I found out my original Social Club account was gone. I made a new account with the same email, but now I'm getting an error saying my Steam account is already linked to a different Social Club account. I made another new account but can't access my previous progress. I tried using a similar handle hoping it would work, but it didn't.

I've recently been banned from the game, resulting in the deletion of over six hundred hours of gameplay and the removal of my character. Despite playing since the game's release and actively reporting cheaters, I received no explanation for the ban. I did not cheat, grief, or exploit the game in any way. It's frustrating to lose all my progress without a clear reason. When I reached out to inquire about the ban, the responses seemed automated and dismissive. It's disappointing to be treated this way after investing so much time into the game.

My GTA 5 account has been loading really slowly. Yesterday, on the 17th of December, I was playing for about an hour when I switched to another app on my PS4 causing GTA 5 to get suspended. After I finished using Spotify, I tried to go back to GTA 5 but received an error message saying the application was suspended. When I tried to join another online session, it took a long time to load. I attempted to restart the game, but it got stuck at 90% loaded and I couldn't access online mode. I tried waiting, cleaning the disc, and restarting my PS4, but the issue persisted. I need help resolving this so I can access my online account as I am unable to reach support via phone.

Please consider removing the Oppressor MK2 and the Deluxo from the game. I own both vehicles, and I find it frustrating that it's nearly impossible to evade their missiles. The game was more enjoyable before these additions. I've been playing since [redacted], and these vehicles have negatively impacted my experience. The missiles are overpowered, making it unfair for other players. I understand the appeal of these vehicles, but they should be balanced for better gameplay. It would be great if you could nerf the missiles or make them easier to dodge. Players like me would still purchase these vehicles for their unique aspects, even without the overpowered weapons. Please, listen to your community and improve the game by addressing these concerns.

My Red Dead Redemption 2 does not save or autosave properly. A friend mentioned it was a bug that got fixed, but many people are still experiencing this issue. Losing hours of progress is frustrating, especially for a GTA fan like me eagerly waiting for Red Dead Redemption 2. I expected better from Rockstar. This unfixed bug could impact future sales. I plan to ask for a refund if this is not resolved by Saturday. The gaming community is voicing their dissatisfaction on platforms like Facebook and YouTube. I hope for a prompt resolution. Thank you.

Rockstar has repeatedly disappointed me, which is no longer amusing. I purchased a Great White Shark card expecting a 60% bonus as advertised, only to receive the base amount. Additionally, in-game purchases that I made did not register, and it's frustrating that I have been charged real money for these issues. I bought supplies multiple times without receiving them, totaling [redacted],[redacted] in losses. Furthermore, I purchased an MOC and a Nakasaki Carbon RS for 40k, but the game now claims I don't own it when stored in the MOC. The game owes me millions, and it's frustrating that it's impossible to contact Rockstar from the UK. I feel incredibly let down after spending real money on the game.

I am facing a challenge accessing my late father's account, used for gaming. He passed away and I've been playing his games for years, needing his save files. Recently, I tried to log into GTA V but was prompted for his username/email and password. Unfortunately, I don't have this information. I've attempted various solutions without success. Since his Rockstar account is linked to Steam, it's impossible to start fresh. Additionally, he utilized a random password generator and stored all passwords on his phone, which I no longer have access to. I'm at a loss on how to proceed. Any assistance would be greatly appreciated. Thank you.

I am attempting to access the account of my deceased father, who was the previous owner. Over the years, I have been playing his games to access his save files. Recently, I tried to log into GTA V and was prompted for his username/email and password. Unfortunately, I do not have access to this information. I have exhausted my options and cannot find a solution. Since his Rockstar account is linked to Steam, I am unable to create a new account. Furthermore, he used a random password generator and stored all passwords on his phone, which I no longer have. I am seeking assistance in retrieving his account. Thank you for your help.

I go by the gamer tag Recklessgamer27, and I'm facing an issue with GTA 5 online. After taking a break from the game, I discovered that someone had hacked my account, sold my cars, and spent all my money. I had worked hard to accumulate over [redacted] million dollars by grinding with friends on both Xbox [redacted] and Xbox One. Feeling upset and disappointed, I have not used any mods and have faced challenges transferring my account in the past. Despite my love for Rockstar Games and recommending them to my friends, the lack of assistance in this situation has left me disheartened.

Hello, I am hoping to reach the right team with my query. I am reaching out to inquire about transferring my account from Xbox [redacted] to PS4. I took a break from console gaming a few years ago due to personal reasons but have recently returned and opted for a PS4 over an Xbox this time. I have researched online and found that your platform currently does not offer this account switch, which is disappointing for me. I am keen to rejoin GTA Online, but starting from scratch is time-consuming and is deterring me from the game. Could I please request a one-time exception to transfer my account from Xbox [redacted] to PS4? This would mean a lot to me as GTA is the game I spent most of my time playing. Thank you, Justin :)

I encountered an issue with a quest in Red Dead Redemption 2 called “The Ties That Bind Us”. In this quest, Mr. White and Mr. Black instructed me to remove five wanted posters in town to avoid being recognized. I managed to get four posters, but the fourth one led to chaos as the person holding the poster attacked me, resulting in a wanted level. After some unfortunate events, I found myself unable to complete the quest as the last wanted poster couldn't be added to my inventory. Despite attempts to rectify the situation following guides, the quest remains unachievable. I am frustrated as I can't progress and can only hope for a future update to address this issue.

12/22/[redacted] - I recently logged into GTA 5 online after some time and encountered various issues with missing weapons like the double action revolver and stone hatchet. Despite the game prompting me to complete certain tasks with these weapons, they weren't available in my inventory. I visited Ammunation and found out that I supposedly didn't own these weapons, which was frustrating. This led to a series of purchases and upgrades worth over 3 million in-game currency. However, even after buying them back, some weapons still didn't appear in my inventory. The situation was quite aggravating, especially after investing in upgrades and not having the items recognized by the game. It's disappointing to experience these glitches, particularly during the holiday-themed gameplay. Hopefully, the issues get resolved soon by Rockstar. - Brotherbear2016

While playing Grand Theft Auto V with my two friends, we encountered three players who started harassing us. One of them, Kurts x, was particularly aggressive and disruptive. They followed us, engaged in unsportsmanlike behavior, and were disrespectful in the game chat. Eventually, feeling targeted and frustrated, I chose to exit the game. Unfortunately, Kurts x then unfairly reported my account, resulting in a 24-hour ban. This restriction is inconvenient as I value playing with my friends and engaging in conversations with them. I hope this issue can be addressed promptly to restore my access to the game. Thank you for your assistance.

I recently reinstalled GTA 5 and encountered an issue where I couldn't log in to a new account because it was already linked to another account on my Steam. The problem is, I can't remember the email associated with the old account, and I suspect it was entered incorrectly since I can't recover the password. Now I can't play the game or create a new account. This situation is frustrating, and I hope to find a solution to bypass the requirement of logging into the old account that I can't access. If anyone has experienced this or knows how to resolve it, please advise.

I am frequently facing communication bans due to other players with modded accounts who show no regard for others online. The process Rockstar Games and Microsoft have in place for dealing with these issues is frustrating. Players like me strive to play the game fairly while minding our own business, yet we are the ones who end up being punished for standing up to those who engage in abusive behavior in GTA 5. The players who exploit the game, are disrespectful, and flaunt their wealth get away with their actions. They abuse lower-level players, take advantage of loopholes in console transferring, and create modded profiles. Despite witnessing these actions and even being tempted by a friend to do the same, I choose to play legitimately. It becomes disheartening when individuals who are just trying to enjoy the game are targeted and then penalized when they defend themselves against the harassment they face online. It seems unjust that those who instigate and provoke others are not held accountable while those who attempt to protect themselves receive penalties.

Hello, I recently received an email from Rockstar regarding an issue in GTA 5. I mistakenly lost my $4,[redacted],[redacted] Deluxo car, which I purchased with real money through a Shark Card. I am reaching out to request assistance in resolving this matter. I would appreciate either a refund of the $4,[redacted],[redacted] or having the car restored. I'm committed to being more careful going forward to prevent such incidents. Your prompt help in this situation would be greatly appreciated. Thank you for your assistance.

After taking a 6-week break from the game, I encountered an issue where my APC, Hotknife, and Street Blazer ATV went missing. This is especially concerning considering I hadn't faced any problems before at level [redacted]. Previously, my Gargoyle bike disappeared after storing it in my new facility. All these missing vehicles were stored in the facility at some point, and I had to replace the Gargoyle myself. Replacing these items, which I purchased with real money, is difficult for me financially. I fear that my Vigilante or Deluxo might be next. A fair resolution would be to receive in-game currency to replace these vehicles and upgrades, as it would take me a considerable amount of time to earn them back. Until this issue is resolved, I won't be making any real-money purchases. Merry Christmas to everyone in the community.