Pinterest Customer Service Issues

Hello, about six months ago, I placed an order with Weekly Deal. Up to now, this company that was supposed to deliver within 5 working days has not responded to any of my messages, and of course, I never received my order totaling around €[redacted]! Can you do something or are the merchants on Pinterest allowed to do as they please? I have reported this theft to you twice already! You just asked me if my issue was resolved! I replied no, but I have not received any response from you. I have assembled a significant shopping basket and have already purchased items, but I still have about €10,[redacted] worth of items outstanding! What are you going to do about this blatant theft? Do you have a legal department to address these kinds of issues? It is truly frustrating to be robbed on a site like Pinterest! Please inform me of the next steps you will take regarding this matter. Waiting for your response. Best regards. Halim C.

I recently discovered that individuals can send messages to my Gmail if they are following me on Pinterest. I trusted Pinterest's safety and allowed my daughter to have her own boards. After realizing a middle-aged man who followed my daughter's Pinterest boards contacted me through my Gmail, I am deeply concerned. My daughter only pins with my supervision through my phone, but this breach of privacy is alarming. If strangers can access personal Gmail accounts through Pinterest, this needs to be highlighted clearly. I am upset about this and await a response to address this issue promptly.

I need help with Pinterest. I accidentally deleted a board and I'm not sure how to get it back. The "Help Center" didn't address my problem. I'm worried about losing six years of content stored there. Some pinned topics are duplicated on my boards, and I'm only able to pin four things to my account. Deleting subjects from the page is also troublesome. I'm frustrated with these issues on Pinterest and need assistance.

My Pinterest account got suspended when I tried to update my age from 14 to 12 by mistake. I have reached out for help multiple times over the past two weeks but have not received any response. I have reviewed the terms of service and community guidelines and believe I have not violated any rules. I am seeking clarification on why my account was suspended and would appreciate it if it could be reinstated.

I am having trouble accessing my account due to forgotten login details. Another issue we are facing is someone has taken control of our old domain name www.mikerussentertainmentsuk.co.uk. I reported this to Nominet for resolution. Our old email associated with the domain is no longer active, and we have shifted to using www.mregroup.co.uk with email addresses [redacted], [redacted], [redacted] I kindly request help in recovering our Pinterest account linked to the old domain and updating the information. By comparing our website www.mregroup.co.uk and Pinterest, you'll notice similarities. Feel free to reach out if you need more details. Best regards, Lord RGT Sykes from Mike Russ Entertainments (MRE) Group Ltd. www.mregroup.co.uk.

I recently made a purchase on Pinterest from Cominbuy and am having trouble contacting them. I tried emailing [redacted] multiple times but it seems to be unreachable. Unfortunately, there is no phone number provided for direct assistance. I used their on-site app to address my concerns, which also connected to the same email address. Here is a summary of the items I wish to return from order# [redacted][redacted]: 1. Stitching Printing Multicolor Printing Long-sleeved Casual T-shirt - Size: S - Color: Red - $21.14 2. Casual Vintage Floral Print U Neck Short Sleeves Maxi Dress - Size: S - Color: Light Blue - $43.20 I am seeking guidance on how to send these items back for a refund. Your prompt assistance in resolving this issue would be greatly appreciated. Thank you, S.N. [redacted] W. McNeil Street Goodyear, Arizona [redacted]

I have 11,[redacted] products listed on my Shopify store, automatically created as pins on Pinterest. When attempting to select pins for an ad campaign, I encountered a problem with the search function. Searching by pin title does not display all relevant pins, making it difficult to efficiently choose products. Furthermore, when attempting to save products to a board, only a limited number are visible, with further products failing to load after scrolling through multiple pages. Despite spending three hours searching for a solution, I have been unsuccessful. I am seeking assistance with the following queries: 1. How can I effectively search and select pins based on their titles? 2. Why is Pinterest not displaying all pins when searching? 3. What can be done to organize a large number of pins when searching by title or description is not functioning correctly? Thank you for your help.

Dear Sir/Madam, I recently found myself blocked by another Pinterest user for reasons I can't quite understand. I engaged with a photo from a Mr. Steven Proctor. Initially, he responded to my query, and when I replied, he simply sent a 'thumbs up' symbol. Due to my error, I accidentally clicked a 'black heart' symbol, which then transformed into a large red heart. In my attempt to correct this, I inadvertently ended up with four red hearts that I couldn't remove. I suspect these hearts were mistakenly included in my message. Although I promptly messaged Mr. Proctor to explain this mishap, I received no response. A day later, upon interacting with another of his photos, I was informed of being blocked by Mr. Proctor. I wish to clarify that the use of hearts was unintentional, and it is regrettable to be misunderstood. I assure you and Mr. Proctor that I am a [redacted]% heterosexual individual. I am frustrated by being blocked and hope this misunderstanding can be resolved. Yours sincerely, Mick G.

Dear Sir/Madam, I am having trouble replying to two individuals who responded to my questions about pictures I shared on Pinterest. Whenever I try to express my gratitude, my phone's keypad covers the text I am entering, making it hard for me to see what I am typing. This issue arises a few lines into my message, forcing me to type blindly. Upon finishing, I struggle to find the 'send symbol,' despite multiple attempts after pressing the 'back button.' It is frustrating to restart the process repeatedly. I want to acknowledge those who help me, but this ongoing problem impedes my ability to do so. I hope you can assist me in resolving this issue. Yours sincerely, M.Gaskell.

Dear Pinterest Support, I have encountered an issue while trying to reply to messages on the Pinterest app on my phone. When I respond to someone, the keyboard obscures the text I'm typing after a few lines, making it hard to see what I'm typing. Additionally, at times the red pointer disappears, preventing me from sending the message. When the red pointer is visible, tapping it results in a "saving" message with a spinning red circle but no action. This problem only occurs with Pinterest messages. I hope this feedback reaches you as previous attempts to contact Pinterest have gone unanswered. Sincerely, M.Gaskell. Email: [redacted]

Good evening, I am having an issue with Ootdmw.com, as seen on Pinterest. I ordered items that don't match what they advertise on Pinterest (false advertising perhaps? I'm not sure yet). I asked for an exchange for the items as shown online or a refund. The order total was €83. They offered me $25 as a solution (see response below). How should I go about resolving this dispute? I am considering sharing my experience on all social media platforms and giving them publicity. Looking forward to your advice. Best regards and long live fashion, Sebastian

Hello, my name is Sherry Klotz, and I am experiencing difficulty accessing my Pinterest account. I believe this issue may be due to several phone changes without properly closing the apps beforehand. Over time, I have created multiple accounts with different email addresses and passwords, leading to confusion in managing them. I am struggling with a similar situation on Facebook. I am not very tech-savvy and was unaware of the necessity of closing these accounts down when making changes. I have kept track of some old email addresses that may be helpful in closing these unnecessary accounts. I genuinely enjoy using Pinterest for its creative ideas and would greatly appreciate any assistance in resolving this matter. If anyone can offer guidance on how to address this, I would be very thankful. Sincerely, Sherry Klotz.

I am uncertain if this is a real issue. Over the years on Pinterest, I was content with not having many followers. Lately, I am being followed by numerous men with foreign names and receiving notifications daily about new followers. Furthermore, I received a message from one of them seeking to connect, which I declined due to lack of reason. This sudden influx feels strange, and I took the step to delete half of my saved content on Pinterest in an attempt to address the situation. However, I am hesitant to remove the remaining content or close my account entirely just to resolve this matter. I am feeling unsettled by this situation. Any suggestions or guidance you can provide would be greatly appreciated. Thank you.

Hello, I apologize for not speaking English well, I hope you understand French. I'm reaching out because I'm facing a serious issue logging into my account. I've had a Pinterest account for a long time, but today I experienced an unexpected logout and now I can't log back in... Additionally, I noticed a mistake in my email address during the account creation process, which means it's not my correct email and I can't recover my account... Here are some details about my account: - My correct email address: [redacted] - Incorrect email address used during account creation: [redacted] (concerned it might belong to someone else...) - List of boards on my account (from what I remember): Pastries, cooking, marjo, Anélia birthday 1/2/3, ladybug birthday, Pokémon birthday, Alice in Wonderland birthday, interior decoration, exterior decoration. I'm available for any further queries and appreciate your anticipated response. You are my last hope to regain several years of personal effort... Best regards, Marjorie Marchand Below is the translated text: Hello, I'm sorry I don't speak English very well, I hope you understand French. I am contacting you because I am having a serious problem logging into my account. Indeed, I have a Pinterest account for a long time, but I had a spontaneous disconnection today and it makes it impossible to reconnect... Another problem that I have just noticed, when creating an account, I made a mistake on my email address... suddenly it does not correspond to my real address, so it is impossible for me to recover my account...

I have noticed that every Pinterest board I own has a "collaborator" named jiggity+[redacted] I am certain of the person behind this and I did not authorize this individual. I am requesting to have this person removed from my account as they seem to have hacked into it, gaining access to all my boards and pins. They have also created an "all pins" board exposing my pins randomly, despite my boards being set to "private" except for one particular board named "Truth and Health to you." Can you legally confirm that this jiggity+[redacted] belongs to Allison Fernley, a stalker of mine? I am not asking for her removal, but rather for a formal identification for legal reasons. My board is managed by Toni Mann under a different email address.

Today, while updating my account, I chose to input a false age as I prefer to keep my real age private. I selected the age of 12 and confirmed when prompted, although this was inaccurate. Subsequently, I was unexpectedly logged out, which I found unjust. It is disheartening to encounter individuals posting inappropriate content without consequence while I, on the other hand, face account repercussions for seeking privacy. This situation has left my nearly 20 followers and multiple video requests in confusion regarding my absence. Though I am hesitant to disclose my actual age, I kindly request the reactivation of my account to restore communication with my network. Thank you. - @Aestheticly Fun

Hello, I noticed your offer of an €85 advertising budget when connecting Pinterest to my Shopify store. After linking the accounts, I set up my advertising campaign as usual, budgeting €15/day for 3 days to utilize the €85 bonus. Unexpectedly, this morning at 8:00 AM, I received a notification from my bank detailing a charge of €34.79 for Pinterest Ads. I did not intend to pay this amount; my plan was to use only the €85 bonus. To resolve this, I promptly deactivated all current ads on my Shopify account. I request a prompt refund to my bank account, supported by the evidence I have. Please do not hesitate to contact me via email if needed 😊 The charge was made on my card: Bilal M. **** **** **** [redacted] Best regards.

I am encountering an issue with Pinterest that is disrupting my activity. Despite putting in sincere efforts to save pins for my projects and ideas, the platform repeatedly interrupts my progress by flagging me as a robot. This is frustrating as I am a genuine user who is not engaging in any spam behavior. I am seeking a resolution to this problem that does not involve being locked out of my account. Pinterest should implement a method for users like me to easily prove our authenticity whenever such interruptions occur. I hope the platform can address this issue and enhance the user experience by allowing individuals to confirm they are not robots without disruptions.

Hallo zusammen, vor zwei Jahren habe ich Fotos von unserem Abi-Motto (Assi) hochgeladen und angenommen, dass sie privat auf meinem Account verbleiben. Kürzlich stellte sich heraus, dass die Bilder in Pins von anderen eingefügt wurden. Meine Freunde und ich möchten allerdings nicht im Internet präsent sein (es wurden sogar TikToks zu den Fotos erstellt, was unerwünscht ist). Hier sind die Links zu den Seiten, auf denen ich sie entdeckt habe. Alternativ kann man einfach nach "Mottowoche Assi" suchen und findet Fotos, auf denen vier Mädchen zu sehen sind (eines mit roter Hose, eines mit Nike Cap und Gucci-Pantoletten sowie zwei Mädchen mit Dutt und schwarzer bzw. grauer Jogginghose). Falls möglich, wäre es ideal, wenn die Fotos zügig entfernt werden könnten. Mit freundlichen Grüßen

My idea pins, or story pins as some may call them, are not appearing in the bubbles at the top of my followers' feeds. To confirm this, I used one of my non-business accounts, and they are not showing up at all. A friend also checked and confirmed that my pins are missing. I've had a business account for nearly two years and have been posting idea pins for the same duration without any issues until now. I can see the pins on my profile page, and some non-followers have viewed them, but my intended audience is missing them. Despite various attempts like deleting the app, deactivating/reactivating, changing my account type, and trying different pins, the problem persists. I'm unsure if this can be resolved, but thought it's worth reaching out about.