The following are issues that customers reported to GetHuman about Pinterest customer service, archive #16. It includes a selection of 20 issue(s) reported March 24, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Please refrain from systematically blocking me on Facebook and other social networks. Cease the attacks on social platforms. End the surveillance online and at educational institutions. Respect freedoms and rights, for me and my friends. Stop the arbitrary suspensions and deletions of social media accounts. Unfortunately, we are part of a capitalist system that often disregards individual freedoms. We must unite to combat this. Let's strive to eliminate the fascism present in global systems and within social networks. Eradicate bullying, cyberbullying, racism, xenophobia, homophobia, bias, and bigotry worldwide. Unite against prominent figures and internet censorship. It's time to act together. Yes, we have the ability and determination to bring about change.
Reported by GetHuman4518388 on Selasa, 24 Mac 2020 pukul 15.59
I experienced distressing interactions with Olivia McCelestine on Pinterest, WhatsApp, and Facebook over the course of a week. I urge the platforms to address the attacks and not block my account. Olivia insulted me with demeaning language and defamed me, causing a distressing situation. While I responded with many messages in return, I did not initiate any spam. Additionally, someone else used my phone to send messages, further complicating matters. Pinterest has been made aware of the situation. **Links to relevant information**: [redacted], [redacted], [redacted].
Reported by GetHuman4518388 on Khamis, 26 Mac 2020 pukul 15.41
I frequently face unwarranted bans on Facebook and Pinterest and struggle to get them reversed through the review process. This issue is becoming increasingly frustrating. I feel unjustly penalized as I am not engaging in any harmful behavior. The current situation with Facebook and Pinterest is infuriating and I have reached my limit! The platforms seem to be excessively influenced by political biases and discrimination against certain groups. I am in a constant cycle of bans without clear reasons provided, and the review process seems ineffective. This ongoing problem with Facebook and Pinterest is exasperating and needs to be addressed promptly.
Reported by GetHuman4577006 on Jumaat, 3 April 2020 pukul 13.54
Hello, I encountered an issue while setting up my account on Pinterest. Initially, I accidentally created a personal profile with the username "houseofhealzies." I later tried to transition it to a business account but ended up with a separate business account under the name "houseofhealzies0230." I modified this to "elisabethhouseofhealzies" and then attempted to remove the personal profile to free up the "houseofhealzies" username. Now, I only have the business account, but I am unable to change it back to "houseofhealzies" as it says the name is already taken, even though it was mine just moments ago. Do I need to wait for this change to take effect? I require assistance in converting my business account URL from pinterest.com/elisabethhouseofhealzies to pinterest.com/houseofhealzies. Your help is appreciated.
Reported by GetHuman4608433 on Rabu, 8 April 2020 pukul 22.34
I have two Pinterest accounts, one personal and one professional. I am looking to update my professional account, but I seem to have misplaced the access codes. The personal account is under Kristiina Lassus on pinterest.com and the professional one under Rugs Kristiina Lassus on pinterest.co.uk. I tried contacting customer service via phone but couldn't reach them. Looking forward to your help.
Reported by GetHuman4611002 on Khamis, 9 April 2020 pukul 14.17
I believe there may have been a misunderstanding in our approach to the content you mentioned. It is important for us to uphold certain guidelines and regulations to ensure the safety and accuracy of the information shared on our platform. We appreciate your perspective and take your feedback seriously. Thank you for bringing your concerns to our attention.
Reported by GetHuman-patbarna on Rabu, 15 April 2020 pukul 14.54
Hello,
I've been using Pinterest for over four years to drive traffic to my blog. Unfortunately, my account got suspended recently. I rely on Tailwind to schedule and post my pins, including the new SmartLoop feature. I may have unintentionally pinned something that appeared spammy.
I understand the importance of maintaining Pinterest's quality standards and want to assure you my pins were not spam. I recently ran an ad and plan to run more to boost exposure for my posts. You can view my site at: [redacted].
Pinterest Profile: [redacted]
Pinterest Email: [redacted]
I kindly ask for your assistance in reinstating my account as Pinterest is my primary traffic source. Your help is greatly appreciated.
Thank you and stay safe.
Reported by GetHuman4694253 on Rabu, 22 April 2020 pukul 08.39
I am feeling responsible for the security issues affecting Microsoft Edge and now Pinterest. I joined Microsoft windows to keep in touch with loved ones and enjoy Pinterest, but the ongoing interference hinders my ability to do so. I am deeply sorry for the problems caused by viruses and hackers, which have isolated me from friends and family. This situation has shown me a dark side of the world I never wanted to see. I hope to return one day, but given my limited time and the current circumstances, it seems unlikely. I have requested to leave multiple times but have not been granted permission. I am now awaiting hospitalization once the virus situation settles. The constant surveillance, destruction of my computer, and harm to those close to me have been overwhelming. I rely on Pinterest and Microsoft Edge as my only outlets, so losing this connection is difficult. Despite my love for these platforms, I cannot bear the thought of others getting hurt because of me. I express gratitude for the time I have spent on Pinterest and Edge, and apologize for any inconvenience caused by those who have targeted me. Thank you.
Reported by GetHuman-eperetti on Ahad, 26 April 2020 pukul 21.40
I accidentally deleted the email ([redacted]) connected to my account (@pactpunk), which has now locked me out of my account. Despite trying to update it before, it seems I didn't. I've reached out through email and sent an appeal, but haven't received a response. They requested an alternate email, but I fear the replies may be going to my deactivated account. Losing access to an account I've had for almost five years is distressing.
Reported by GetHuman-inquinet on Khamis, 7 Mei 2020 pukul 06.57
I am receiving an excessive amount of emails daily on my printer's email address. I am unable to unsubscribe by clicking on the emails as they only come to my printer, not to my iPhone or computer. I did not sign up for this service, and since I am under contract with Hewlett-Packard, these additional emails are incurring extra charges. This is becoming costly as I am on a very tight budget. I have attempted to unsubscribe, change the printer's email address, call for assistance, and open and close an account linked to the printer's email, but I have been unsuccessful as it is not an account associated with me. I urgently need help with this issue as I only have until tomorrow to resolve it. Thank you for addressing this promptly.
Reported by GetHuman-gm_jabbo on Rabu, 13 Mei 2020 pukul 21.33
I would like to delete my account. I am unable to do so because the password was reset without my permission. I received an email to reset it, but I cannot access my account as the password has been changed. I have spent over an hour trying to follow your process and have achieved nothing. I am exhausted and frustrated. I no longer wish to have this account. Please delete it as you initiated this situation.
Reported by GetHuman-wahrenwc on Khamis, 21 Mei 2020 pukul 05.46
I purchased three pairs of boots from a vendor named Corachic through an app, and they provided me with a tracking number. However, my package seems to be stuck in Miami, Florida. I have tried reaching out to Corachic via email since they have no phone number, but they have not responded. I believe they are not being responsive, and I am concerned about my money and my order. Given that Corachic is featured on your app, I would appreciate some assistance in getting in contact with them or resolving this issue. Thank you for your help.
Reported by GetHuman4868799 on Isnin, 25 Mei 2020 pukul 22.40
Whenever I access my account, there is an ad in the top left corner that I find offensive. I am unable to block or remove this ad, which promotes a group whose views I disagree with. While I respect their right to express their opinions, I believe users should have the option to filter out content that contradicts their beliefs. The ad I am referring to is from Black Lives Matter. I do not support their activities and find it troubling that I can't hide this ad. I feel strongly that such ads should not be forced upon users without the ability to opt out. It is essential to me that this issue is addressed promptly. Thank you for your attention to this matter.
Reported by GetHuman-shytleii on Jumaat, 26 Jun 2020 pukul 10.33
When attempting to delete my account, I received an email indicating that the process is permanent. The message states that my account and data will be deleted after 14 days, but if I change my mind, I can reactivate by logging in within that timeframe. However, upon clicking the "Yes. Close account" button, I am redirected to Pinterest's website where I am signed out. Once I sign back in, I receive an email confirming that my account has been reactivated. The email welcomes me back to Pinterest and prompts me to contact their Help Center if I did not reactivate the account myself. I am confused by this sequence of events.
Reported by GetHuman-cwfuture on Isnin, 29 Jun 2020 pukul 14.20
On March 13, [redacted], I purchased a mop system from Newest Trends on Pinterest for $34.99 plus $4.95 shipping and a $1.20 overseas fee, totaling $41.14. After waiting until June 17, [redacted], the product finally arrived. However, it was poorly packaged with just a small piece of bubble wrap in a plastic bag, causing damage to the mop system. I promptly emailed the company with pictures of the damage on June 17, [redacted], but I have not received a response yet. I am seeking a full refund of $41.14 for this issue. It is disappointing that the company has not been responsive. I hope to find a resolution soon. Thank you.
- S. B.
[redacted] East St
New Washington, Ohio [redacted]
Reported by GetHuman5009806 on Isnin, 29 Jun 2020 pukul 19.59
I have been a Pinterest user for a long time, but I have never uploaded original content, only saved pins from other boards. Lately, I've received copyright infringement notices from Pinterest about some saved pins. Despite my efforts to explain, they've frozen my account and haven't been helpful in resolving the issue. One helpdesk person suggested resetting my password, but the app won't allow it. Another told me to appeal the copyright removals, which isn't relevant since I didn't post the copyrighted material. I've requested a phone call to discuss but haven't received one. I feel stuck in their system and just want my account reinstated for regular use.
Reported by GetHuman5018021 on Rabu, 1 Julai 2020 pukul 17.08
I encountered an issue while trying to access the free pattern for the Midnight Top. When I clicked on the link for the free written pattern, I was redirected to a red screen with white text resembling Virgin Mobile's interface. The message claimed I had won the chance to get an iPhone 10 or iPhone 11. I attempted to close the window but my phone froze, and a roulette wheel graphic appeared, further locking my phone. I had to power off my phone to remove the fraudulent ad. Virgin confirmed that there is no such competition, labeling it as a scam. It's concerning that such dishonest advertisements exist, and I hope this matter can be investigated to prevent others from falling victim to this deception.
Reported by GetHuman5035168 on Isnin, 6 Julai 2020 pukul 17.55
I needed to update my email address on Pinterest. Unfortunately, when I switched to my new email, all my pins disappeared! I want to delete the Pinterest account linked to the new email and reconnect it with my old one. It seems to have a different user id; my original is sharonrimsza instead of rimsza. I quickly need assistance since my primary email, tied to my job for 21 years, will be deleted soon, causing me to lose all my tags. I want to preserve the boards containing valuable how-to guides, quilt, and sewing patterns I've saved over the years. My old email is [redacted], and my new one is [redacted] Could you please help me restore my old boards, pins, and data? Thank you, Sharon. Great app to use.
Reported by GetHuman5041698 on Rabu, 8 Julai 2020 pukul 04.11
I wanted to alert you to a company that is being advertised on your website, Pinterest. The company Mofylook has scammed me, and I believe they are deceiving others as well. I recommend investigating them further and possibly removing their ad from your platform. I have taken action by filing a police report and contacting my bank regarding this issue. I suggest reviewing the reviews for Mofylook to see the extent of the problem. I have informed the company that I will be reaching out to you as well.
Reported by GetHuman5049047 on Khamis, 9 Julai 2020 pukul 22.24
Hello, my name is Casavela Stelian Valentin from Romania. I am the author of the book "Fuzzy Model Reference Learning Control for an Arm of a Robot." It has come to my attention that my book has been published and sold without my permission by AbeBooks, Amazon, weltbild.de, and Lambert Publishing House. I did not receive any royalties for these sales. I have initiated legal action against Lambert Publishing House. I am particularly disappointed in Lambert's editor, Bostan Cristina, for not honoring my copyright.
I reside in Petrosani city, Hunedoara district, Romania. If any proceeds have been made from the sales, I can provide proof of identity for you to transfer the funds to my account in Petrosani, Romania.
I also want to mention that I have a new edition available which is suitable for use in projects utilizing Matlab, which could be beneficial for robot manufacturers.
Casavela Stelian Valentin +
4 [redacted]
[redacted]
Reported by GetHuman-cainegas on Selasa, 28 Julai 2020 pukul 17.20