Instagram Customer Service Issues

My Instagram account wisspsu has been compromised. It is not linked to my Facebook account, and I have lost access to both the email and the associated phone number [redacted] Regrettably, Instagram's support does not offer guidance for my situation. The email provider could not assist me due to my inactivity for over 12 months. I seek help to regain access to my account or have it permanently deleted to prevent the hacker from contacting my contacts inappropriately. Your assistance is greatly appreciated.

My account @sam.heebner is still active, but all my posts have been deleted, and my bio has been changed to something from last June. Whenever I attempt to log in, I receive an error message saying "Error. Sorry there was a problem with your request." I logged out of all my accounts to sign back into mine individually, but now I can't access any of them. When I tried to create a new account, I got a message stating "Signup blocked. Sorry you can't make a new account right now." On another device, I attempted to sign in and was notified that "Error. Your account has been disabled for violating our terms. Learn how you may be able to restore your account." I have only shared posts of my dogs and nature photos from my travels, so I suspect false reporting may have led to this issue. Regardless, my account should not be disabled. I need assistance, please.

My Instagram account got temporarily locked because someone attempted to access it multiple times. I contacted Facebook to reset the password, but the lock remains. To unlock it, a code needs to be sent to an old phone number or email, which I can't access anymore.

I'm having trouble accessing my Instagram account, Mo_pleasure2019. Even after trying to reset my password, it keeps directing me to a different account. The recovery information linked to it is incorrect; the phone number and email are no longer valid. Although my Facebook used to be connected, it's no longer linked. I keep getting a suspicious login message when I attempt to sign in. Can someone please assist me with this issue?

I didn't delete my Instagram account; I have never logged out of it before. I opened the app, and I was suddenly logged out. When I tried to log back in, it said the account doesn't exist. I'm not sure what happened, but I did not delete it. I need assistance restoring it or understanding what occurred. My main worry is the photos, as not all of them are backed up. My username is a_gallman and you can reach me at gallman.amanda@[redacted].

I recently received a message on my Instagram account from a man named Joshua O. However, he promptly blocked me, preventing me from reading it. I suspect the message may violate a court order against him. Can you provide me with the message's content, time, and date of sending so I can report it to the police as evidence of a breach?

I'm experiencing an issue on Instagram. When I tap the heart icon, it only displays my activity. I used to be able to see both my activity and my followings' activity, but it suddenly changed last week. I've attempted troubleshooting by deleting and reinstalling the app, restarting my phone, updating the app, and even checking my profile on a web browser. I would appreciate any assistance with this matter. Thank you! My Instagram handle is shanny_kampa.

This morning, I discovered that I couldn't log into my Instagram account (@rickysmileymorningshow). While checking on a shared account with a friend, I noticed that my account had been deactivated while I was asleep. I want to stress that I did not post anything inappropriate. It seems like someone might have reported my account maliciously. I am willing to pay for assistance in recovering my Instagram account because it holds valuable memories in the form of pictures spanning several years.

I am experiencing issues with my account @Bronsuniverse. I cannot log in as it keeps saying "user not found." Other accounts can see my profile picture but the rest of the account is not visible and still shows "user not found." This problem occurred yesterday and I do not understand why. I have not received any warnings for any violations. This account is important for both my business and personal use. Your assistance in resolving this matter would be greatly appreciated. Thank you.

I believe my Instagram account has been either hacked or disabled, but I am unsure of the reason. I am willing to address any possible violation of community guidelines and rectify the situation promptly. Instagram is an essential platform for my music career and connecting with my fans, so I kindly request assistance in regaining access to my account. Your prompt attention to this matter would be greatly appreciated.

My Instagram account was hacked, and I changed the password some time ago, thinking the issue was resolved. However, today when I tried to log in, I found it was locked. The linked email is inaccessible because it's associated with my previous school, and I can't unlock it. I'm willing to provide my ID and phone number to verify ownership, but I can't provide the security code being requested as I can't access the email account.

I suspect that my account, ed_the_elite420v, has been hacked as I cannot log in due to it being temporarily blocked. When I request a confirmation code, it does not come through on either my phone or email. I am unsure which email is associated with that account, but I think it might be [redacted] I would prefer to receive a text on my phone number [redacted] as it is quicker. I am eager to regain access to my account and willing to provide any necessary proof of ownership.

Hello! I recently discovered that my Instagram account has been disabled without any explanation. I have always followed the community guidelines diligently, and I believe this may be a mistake. My name is S. G. and my Instagram username is @gladd2besydney. When attempting to log in, I receive a message indicating that my username does not exist. I am unable to create a new account using the same username. I have not received any emails requesting a password change or informing me of any violations. I am willing to remove any content that may be causing issues. Thank you for your assistance.

My account was disabled, and I am unsure why. I believe this is an error as I have not breached any app terms. There was no prior warning about the account's disabling. I dedicated numerous days to building my page, and now it has been removed without cause. Despite reaching out multiple times, I have not received any responses, and my account remains deactivated. On top of that, I have emailed Instagram countless times without any replies. Currently, the "learn more" option to message them seems to be unavailable. Please review and acknowledge that I have not infringed any rules. Assistance would be greatly appreciated. Thank you.

Hello, my name is Nande Dlulane from South Africa. I have been having trouble accessing my Instagram account for the last four days. Unfortunately, my iPhone, which had the number I used to sign in, has been stolen. I now have a new phone and a new number, but when I try to log in, there is a suspicious login attempt that sends an SMS to my old number. I am wondering how I can use my recovery codes to regain access to my account. Thank you.

My account got disabled, and I'm unsure why. I believe this is an error as I have never breached any app terms. No prior warning about the account being disabled was given. I spent numerous days creating the page, and now it has been taken away without cause. Even after reaching out multiple times, I have not received a response, and my account remains inactive. Upon review, you'll see that I have done nothing inappropriate. Kindly assist me. Thank you.

Good afternoon, I last accessed my Instagram account at 2 am this morning. When I woke up at 7 am, my account was nowhere to be found - completely deleted. I did not receive any emails or notices about my account being hacked or deleted. I have many pictures in my archive that are irreplaceable, along with 4,[redacted] followers that I have accumulated since [redacted]/[redacted]. Losing all my followers and pictures is very inconvenient, as I use my account for networking, especially in modeling. I have submitted a photo of myself holding up a piece of paper with the code that was sent to my email address. I truly hope this issue can be resolved. Thank you. Best, Kendall @xtenstepsahead

I accidentally closed the notification pop-up when I created two accounts, and now I am not receiving notifications for them. I would appreciate it if the notification pop-up could be added back to both accounts so I can enable notifications. Currently, I am only getting notifications when I am actively using the accounts on the app. Instagram has not been helpful in resolving this issue or responding to my inquiries.

I'm having difficulty accessing my account, @joshhperrin. I attempted to send a verification code to a number ending in 29, but I don't recognize it and believe it's not mine or someone I know. Additionally, the email associated with my account, [redacted], leads me to my old account instead of the current one. Any assistance would be greatly appreciated. Thank you, Josh.

Hello, I am Peytience Mcmillen and my Instagram handle is @hbk.peyyy. Unfortunately, my account was hacked yesterday. The hacker changed both my phone number and email associated with the account. I have attempted to reclaim my account by verifying my identity through providing a photo of myself with a handwritten code or sharing details of the phone I was using to log in. The situation is urgent as the hacker is sending false messages to my contacts. I followed the steps on the website to reset my password, but I couldn't find the option to report my login info not working. I am hopeful to resolve this issue promptly before more harm is done. Thank you.