Instagram Customer Service Issues

Hello, I had an issue with my Instagram account last Thursday. It prompted me to verify my account by sending a code to my registered phone number, which I couldn't access as I was out of my home country. I used a different phone number from the country I was in to receive the code and entered it. However, my account was then put on hold for two days. On Saturday, I got logged out of my account and now I can't log back in using either my email address or phone number as it keeps saying "user not found."

A few months back, my Instagram account was hacked, and despite my efforts, as well as those of my friends and family, the account is still being used to hack others. The "help center" seems to be of little help as it keeps redirecting me without addressing my issue properly. I now face threats of legal action and harm because of someone else's actions on my hacked account. Instagram needs to take responsibility and address the numerous reports made by me and others about the hacking incident. I am frustrated by the lack of human intervention to resolve this serious issue and prevent others from being exposed to threats due to the hack.

On December 5, my Instagram account "baaaby.li" was mistakenly blocked. I am unable to regain access as I'm not receiving the necessary codes on my phone, specifically for two-factor authentication. Instagram notified me that if I don't confirm within 30 days, the account will be permanently blocked and deleted. This account holds significant importance for me, as I have managed it since [redacted]. I have invested money and effort into it and losing it would be devastating. I am earnestly requesting assistance in this matter.

I have been managing my Instagram account for the past three years, which was linked to my Facebook account. Unfortunately, two months ago, my Instagram account was hacked, and a hacker posted child pornography, resulting in the immediate disabling of both my Instagram and Facebook accounts. I have submitted appeals through the Instagram app and website, as well as filling out forms on Meta's Privacy Policy page. Despite my efforts, I have received no response. An email from the Meta team stated they could not assist me further and consider the case closed. I am frustrated as I believe there has been an unfair judgment on my account without a proper review. I am seeking guidance on the next steps to regain access to my accounts.

Hello, I'm Tori Petersen. A few days ago, my Instagram account was disabled for allegedly violating community guidelines, which I believe is an error. I'm willing to provide photo ID to verify my account's ownership. I've had my account for over 5 years, and losing it and the associated pictures would be very disappointing. Please consider reactivating my account and reach me via my linked email or phone number [redacted] for assistance. Your prompt review and assistance in resolving this matter would be greatly appreciated. Regards, Tori Petersen

I have encountered an issue with my application account. They have requested a photo with a specific code, but when I try to send it through the application, it doesn't go through. Additionally, I am unable to access my account via the browser. I want to clarify that I have not violated any of Instagram's policies, and the content on my account adheres to their terms of use. My account, zayac_rush_mma, belongs to me personally and is not affiliated with any company or used for commercial purposes. It mainly consists of useful fitness content with occasional humor. A notification mentioned that if my account is not reinstated within 24 hours, all my posts will be deleted. However, I am currently unable to send the requested confirmation photo.

I recently had my Instagram account blocked, and despite my efforts to resolve the issue, it remains inaccessible. I faced challenges receiving the necessary verification code, and even after providing a selfie with a unique code and my nickname, Instagram informed me that they cannot reactivate my account. This is particularly frustrating as I am certain that all the information provided belongs to me, and I strive to adhere to Instagram's guidelines. I am eager to regain access to my account and would appreciate any assistance in this matter. Thank you.

Hello Instagram, Since October 31, I haven't been able to log into my Instagram account. I know the email and password but I need a 6-digit login code that I'm not receiving. I've tried everything but can't seem to figure it out. I'm reaching out for help because I urgently need my Instagram account back. My name on Instagram is Reilechn18, and my real name is Thomas Weißenbacher. I'm looking forward to your prompt response. Best regards, Thomas Weißenbacher

Hello, My Instagram account has been suspended for violating community guidelines, but I haven't done anything wrong. I have been a user on Instagram for many years and have never had this issue before. I noticed an email about an unauthorized login to my account from New York (I live in Barcelona). As soon as I saw it, I reported that I did not recognize it, and my Instagram account got blocked. Finding a solution is crucial as my work depends on Instagram (I upload all my photography and directing projects), and it is how I reach clients. I have already appealed the suspension, but it's been 24 hours, and I haven't received any response yet. I hope this can be resolved, and my account won't be deleted in any way since I have dedicated a lot of work and time to it. Thank you! xavisouto

I have been hacked on my Instagram account. My username "lory_parentd" was changed to "lory_p_7888". I mistakenly tried to change my email address, and now I cannot log back into my account. I have no idea how to recover it. This incident happened on Sunday evening. I have photos proving it was really my original account. I have had this account since [redacted] when I was a 13-year-old girl. There are many memories on this account that are dear to me, so it's important for me to regain access to it.

On December 4, [redacted], my Instagram account got hacked and was deleted just two days later. I didn't receive any warning and lost access to all my five years of memories stored on the account. I'm unsure why this happened and would like to recover my account. If I unknowingly violated any of Instagram's terms, I apologize. I've removed the third-party app that might have caused the problem. I wish I had been warned before this happened. I've tried to regain access by receiving a verification code on my phone, followed by taking a selfie holding my name, username, and the code, but I still couldn't retrieve my account. Please assist me in recovering my account; I never meant to break any rules.

I am the owner of the @kamenskaya_v_a account. I am reaching out for assistance as my account was erroneously blocked by Instagram. Despite providing the requested photo with a code on a piece of paper for confirmation, my account remains blocked without a review of this information. I have all the necessary identification documents available for verification. I have been using this account for over a decade, with valuable personal photos and memories stored on it. I kindly request a reconsideration of the decision to block my account. I have always followed Instagram's community guidelines and am unsure why my account was blocked. I believe this may have been a misunderstanding. I respectfully ask for the unblocking of my account and assure full compliance with all platform regulations. Best regards, Vladislav.

My Instagram account was hacked, and the hacker has changed my email, phone number, and username. I am unable to access my account, and the hacker is misusing it by posting fake content. My original account was @syedafatiiima, but the hacker changed it. Please assist me in regaining access to my account. The hacker's current username is __.12.syeda.fati.iima and their contact number is +[redacted] [redacted]. They also changed the email to [redacted] I kindly request Instagram's help in recovering my account.

Hello, my girlfriend is facing an issue with her Instagram account. She shared her password with someone, and now that person won't leave the account. We have tried asking him nicely to leave, but he insists on staying unless he is in a relationship with my girlfriend. He even sent five of his friends to threaten her. He resides in Canada while she is in France, and this person refusing to leave the account is sexually obsessed. Thank you in advance.

My account has been hacked. Please assist me in recovering it. My username is @uttrakhand_girl143. Someone messaged me asking to promote their company and asked for a fee to be paid. I followed their instructions, and after that, my account got blocked. When I tried to reset my password, the email and contact number displayed were different, asking for OTP. The person who did this has the ID @olivia_trader_smith, and the one who messaged me on Instagram has the ID @11abhi_d_r_. Please help me get my account back. You can contact me for more details and chat screenshots. Contact number: +[redacted]29. I appreciate your assistance.

I have been checking out the hashtag #화싹 and noticed an issue with it. When I search the hashtag while logged into my account, there seems to be a lack of posts. The first photo shows the results when I searched for #화싹 with my account logged in. In contrast, the second photo displays what I see when searching for #화싹 without being logged in to any account. I've noticed the same results with my friends as well. This seems to be an error on Instagram's end with this particular hashtag. I have been consistently reporting this issue and I truly hope it gets resolved.

Добрый день. Пишу с другого привязанного аккаунта, так как мой личный аккаунт не работает уже 2 дня. У меня нет доступа к функциям, и я не публиковала ничего неподходящего. Пожалуйста, объясните причину блокировки и что нужно исправить. Моя страница очень важна для моей работы, через нее мы делаем видеовызовы близким в Украине. Мой ребенок скучает по папе, с которым общался через Instagram. Прошу помочь восстановить доступ. Вот мой аккаунт, на который сейчас не могу зайти: olena_sheff4enko. Благодарю за помощь. С уважением, Елена Шевченко.

Hello! I'm having trouble accessing my Instagram account, ksusha_ten. Instagram says I violated something, but I only have family photos on my account. I couldn't find the password for my old email. I tried using a new email, but it didn't work. I managed to find the password for the old email linked to my Instagram, but I'm still unable to access my account. Please send the report to my email. Thank you!

Hello, I have been struggling to log in to my Instagram account for two months now, particularly in the last month when I have been completely unable to access it. This issue started when I downloaded an unfollowers app two months ago. Despite having two-factor authentication enabled, I never receive the six-digit code when prompted. I have attempted various solutions, including sending multiple selfie videos and changing the code, without success. Additionally, I believe I made an error by disconnecting my Instagram profile from my Facebook account where they were previously synchronized. I would appreciate some assistance with resolving this matter.

I am the owner of the account @vladislav_infinity. I am reaching out to you because my account was blocked (4.12 - 22:00) due to a system error or possibly after being hacked. I respect the rules of the social network "Instagram" and have not violated them, I have been using this social network since December [redacted]. The blocking may have occurred by mistake, and I am very worried as my account is very important to me! It represents 10 years of my life. Sadly, I have no copies of it. I kindly request the unblocking of my account. I commit to following all community guidelines.