Instagram Customer Service Issues

Hello, it has been a week since my Instagram account was disabled. I am unsure of the reason for the disablement. I have tried reaching out twice, providing pictures holding a number next to my username and full name. I apologize if I unknowingly violated any terms of service. As an eSports professional, it is crucial for me to have my Instagram account reinstated. I am eager to resolve this matter and regain access to my account. Thank you for your assistance in advance.

My Instagram account was hacked by someone who changed my details, email, and mobile number. They even set up two-factor authentication to keep me out. They are using my account to steal my identity and message others. When I tried to contact them, they demanded money to regain access. I sent $15 through TrueWallet, but they kept it, changed my username, and blocked me.

Good day, I encountered an issue for unknown reasons. Like many other girls, I have an Instagram account where I post photos, videos of my activities, and share my thoughts. Suddenly, one day my account got blocked for reasons unknown to me. I haven't violated any rules and I was devastated as I have over 30k followers. Considering the challenging situation in Ukraine, where I am from, it was especially disheartening to lose my account where I shared insights about the war. I kindly request you to unblock my account as soon as possible. If I inadvertently breach any guidelines, please inform me. My account: @vkbrz. I beg of you 🙏🏼

My Instagram account is Vi_shnu_k_vinod. Someone cheated and changed my email, password, and turned on two-factor authentication. I'm unable to recover my account. The person is posting fake content and messaging my followers for money scams. I tried to submit a recovery selfie video, but it kept showing an error. My followers are reporting the fake account, but Instagram hasn't deleted it. Please assist me in deleting the fraudulent account. Thank you for your help.

My Instagram account, vi_shnu_k_vinod, has been hacked. The hacker is posting fake stories and messages about fake money transfers and my followers are unfollowing and reporting the account. Instagram has not yet deleted the hacked account even though I cannot recover it. I have created a new account. Please help me delete the hacked account as the hacker is using my pictures and identity to cheat my followers. Your assistance is much appreciated.

I am having trouble accessing my Instagram account "moon".owland I cannot receive the verification code as it was sent to my old and invalid phone number. I have since updated my phone number to "+[redacted]09," but the verification code is still being sent to the old number. I am unable to change my phone number due to this issue, and attempts to log in show an error, even though my account is linked to Facebook. I value this account greatly and would appreciate any assistance in resolving this matter. Thank you.

Please assist me. Someone has accessed my Facebook account and created an Instagram ID "bby96469," which I did not create. I am facing login issues on Facebook with the following notification: "Your account has been disabled. You cannot use Facebook or Messenger because your linked Instagram account bby96469 is disabled. Activity on bby96469 goes against Instagram's Community Guidelines or other standards. If you think that your accounts were disabled by mistake, you can request a review of the decision on Instagram. To find out more, visit the Instagram Help Centre." I have no association with the Instagram ID "bby96469." Please guide me on how I can recover my Facebook account.

My Instagram account got hacked. I refused to pay the ransom, so they deleted it. As an artist, I lost years of work and connections. I've tried to contact Instagram through all official channels but keep getting generic responses or instructions for unrelated issues. Despite my efforts, my account remains inaccessible. The hackers demanded money for it. I even sought legal help, but it was costly. I feel frustrated that Instagram's customer support seems unreachable. Please assist. Warm regards from Germany.

Hello, We run the Instagram account @percyjacksonson. We have noticed a significant drop in followers, despite our efforts to engage with our audience. Currently, our posts are only reaching approximately 6,[redacted] people, half of whom are not our followers. This is concerning as we have 18,[redacted] followers. We regularly update our Instagram stories to alert our followers about new posts, but this seems to have limited impact. We are unsure if we have violated any platform guidelines or if there are issues with our account that need to be addressed. We are eager to resolve any issues promptly to continue sharing our content with our audience. Thank you for your attention to this matter. Best regards, Percyjacksonson's Admins

I am having trouble with my Instagram account. I cannot access my login page, as it shows a black screen. Despite restarting my phone multiple times, the issue persists. I need to use Instagram for my internship tasks, which are all pending because of this problem. I am required to post daily updates and stories for the company I am interning with. Please assist me in resolving this urgent issue. Instagram username: jessica_._vin

Dear Sir/Madam, I am Kamal Agarwal, a partner at M/s Seeya, a Ladies Garment showroom at The Planet Mall, Sevoke Road, Siliguri, West Bengal, [redacted]. I am reaching out to express my concern as my business Instagram account, @seeyabypayal, was deleted despite providing the necessary PAN Card and ID proof as requested. I kindly request clarity on the reason for this action and if possible, the restoration of my account. If any further documents are needed, please inform me accordingly. I appreciate your prompt attention to this matter and look forward to a positive response. Regards, Kamal Agarwal SEEYA, The Planet Mall Sevoke Road, Siliguri West Bengal, [redacted] Phone: [redacted] Email: [redacted]

Good morning, I apologize for the inconvenience. I'm seeking help as my Instagram account, "marwan_abuharb," has been disabled or deleted. Despite following all Terms and Policies, my account seems to have been removed in error by Instagram. I've been attempting to resolve this for 8 months without success. I'm unable to reach the help center as my user ID root is no longer accessible. Could you please assist me in connecting with someone who can help resolve this issue? Thank you.

While going about my usual Instagram routine, I logged out of my account only to encounter a distressing message upon trying to log back in - "Your account has been disabled for violating our terms." As a devoted photographer, I never knowingly breached any guidelines. My account holds years of cherished personal work that vanished abruptly, leaving me distraught. Despite following all steps provided by Facebook/Instagram, such as submitting my government ID and responding with necessary details, I've received no feedback. It is urgent for me to regain access to my account because after 30 days, all my photos could be lost permanently. My Instagram username is jamieluciaelizabeth.

A user who goes by the name Corine.woodey_52 added me on social media and initiated a conversation. Initially, I thought they were an acquaintance due to mutual connections. However, the situation escalated quickly as they became hostile and threatened to disclose personal information unless I paid them $[redacted]. They proceeded to create a group chat involving 50 of my contacts. Fearing further exposure, I deactivated my account. I have reported the account and kindly ask for their profile to be banned. Additionally, I would appreciate it if the group chat could be removed. Restoring my peace of mind and ensuring others do not fall victim to this behavior is my primary concern. This ordeal has caused me immense distress, and I seek resolution as soon as possible.

I am requesting the reactivation of my Instagram accounts. I created them for my new service company. Unfortunately, they have been disabled multiple times without explanation. The accounts in question are alabasta.travel, alabasta.dental_treatment, alabastagroup, alabasta.hair_transplant, and alabasta.medical. I am unsure of what community guidelines I may have violated. I uploaded my logo and wrote bios, only to have the accounts disabled shortly after. I managed to recover two of them, but they are not functioning properly. I am continuously prompted to enter my phone number and complete verification steps. As a business owner, it is vital for me to have these accounts active. I believe I have not violated any guidelines and kindly request the restoration of my accounts. Thank you for your attention to this matter.

I wanted to let you know that my Instagram account was disabled a few months ago. I have tried to appeal multiple times, but have not received any response yet. This issue is affecting my ability to use my Facebook account since it was synced with Instagram. When I try to appeal, I receive the following response: "We have fewer reviewers available due to the coronavirus (COVID-19) pandemic so we can’t review this decision right now." I would appreciate it if you could look into this matter and provide a reply soon. Facebook Account: [redacted] Instagram Username: ali_haidri

My account has been hacked, and I am unable to access it because the email and phone number associated with it have been changed. I want to report identity theft and computer fraud to authorities as it has resulted in a serious breach of my privacy. I urgently await your response to verify my identity and regain access to my Instagram account.

Hello! I am Danylo Havrenko, the owner of the lesesclavesdelucifer account. I believe my account was deactivated by mistake. I kindly request the administration to review this decision. I take full responsibility for the content I have shared on my account and any unintentional errors made. The content on my account focuses on educational and aesthetic themes, with no intention of causing harm or disrespect. My account upholds peaceful and humanistic values without promoting anything. Upon reviewing the community guidelines, I acknowledge my error, apologize for any wrongdoing, and request access to my account to continue positively contributing to this platform. I regret succumbing to provocations and breaking community rules due to stress and concerns for my safety and that of my family in the war-torn Kharkiv, Ukraine. I pledge to be more mindful in my content, adhere to the rules, and thoroughly understand community guidelines to prevent similar issues in the future. I assure you that such incidents will not recur, and I extend my sincerest apologies. Best regards, Danylo Havrenko.

Hello, my account "filipeleitao_tt" has been blocked for a few weeks now following the removal of a large number of followers. I wanted to clean up my followers' list because I now have a family life and I want to keep my private life shared only with people I personally know. This account was created when I was young, and I have accumulated many unnecessary followers. I now want to restrict access to my account by switching it to private, but that alone is not enough; I need to remove followers and subscriptions. I hope this situation can be resolved quickly and does not happen again because I still have over [redacted] followers to remove. Thank you for understanding, despite my dissatisfaction and frustration. I hope my request will be taken seriously. Thank you. I cannot even send my request under the name of filipeleitao_tt through this channel because it shows the account is active but not usable, making it intolerable not to be able to do anything or even contact you to express ourselves.

Dear Get Human Team, I am having trouble accessing my Instagram account through Facebook due to issues with two-factor authentication. The email address Instagram suggests sending the code to is not mine, indicating a possible hack where my email was changed. Additionally, the phone number provided is outdated as I have not updated it since getting a new phone two years ago. This has left me unable to receive the verification code required to log in. Are there any alternative methods to verify my identity aside from email or phone? I came across information on verifying through an ID in the Help Center, but I couldn't locate the specific steps to follow. Thank you, Lukas Huber