Instagram Customer Service Issues

Good evening, I am facing an issue logging back into my Instagram account. It's causing me stress and confusion because I had built a platform there over the years. I've formed friendships and connections worldwide. Today, when I tried to log back in, it said my account was disabled. I would greatly appreciate any help in recovering my account. Attached below is my contact information: Email: [redacted] Phone: [redacted] Thank you for your assistance. Best Regards, @Bigwesson

Hello GetHuman team, I want to report that I believe my account has been unfairly blocked, and the only way to unlock it is through the mobile app, which I cannot use due to privacy concerns. I refrain from using Facebook apps and do not feel comfortable digitizing my face for safety reasons. I am seeking help to regain access to my photography and art account on Instagram under the username "Michas Bilder" with the registration email: [redacted] Thank you, Micha

Good day. My name is M.R. Muradyan, and I am reaching out to request the unblocking of my account @_armenia.followers_. Dear Instagram administration, I am willing to provide any necessary documents and photos to prove that the account and associated phone number, email, and other information belong to me. My profile is very important to me as it represents the company I own. There have been around [redacted] posts published on the profile, with an investment of over $[redacted]. Unique materials have been shared, benefiting the audience and positively impacting the development of the social network. A personal photo of mine has been posted, and I can provide the original. There is also a linked email address that I can verify. I have reviewed Instagram and Facebook Community Guidelines and realized my mistake in directly or indirectly violating the rules. I sincerely apologize and am committed to being more attentive to the rules and complying with them.

Since [redacted], my Instagram account @0arim has been working perfectly. However, after being logged out on September 30, [redacted], and logging back in on January 07, [redacted], my account disappeared, showing "user not found." Despite trying to log in through verification codes, email, and backup codes, I couldn't access my account. Facebook sent a message in Italian on January 12, [redacted], requesting a picture with a code, holding my name and username. I complied on January 14, [redacted], but have not received a response. Subsequent attempts on January 23 and 30, [redacted], to submit pictures with the code have not resolved the issue. I seek assistance in reactivating my account @0arim, as I have not violated any policies.

My account has been hacked. I noticed because my email was changed without my permission, but my phone number remains the same. I did not receive an email seeking confirmation to approve this alteration. To complicate matters, the hacker added two additional emails to my account, creating a verification process that sends all codes and links to the hacker instead of me. It seems like the hacker has activated two-step authentication on my account. My Instagram handle is settegastbaby__dee, and my previous email was [redacted] Another account, Trapout._.dee, has also been compromised by a hacker who is now trying to sell it for $60. Due to the changes made by the hacker, I am currently unable to access the Trapout._.dee account. I have been dealing with this issue for about four days now. Your assistance in resolving this matter would be greatly appreciated.

Hello, I encountered an issue with Instagram requesting account verification due to multiple logins from different devices, which I believe were me logging in through Chrome and Safari. Unfortunately, the verification link was sent to my old phone number that is no longer active since I changed regions and got a new number when I moved to Canada. I tried submitting two video selfies for verification, but both were not recognized, leaving me unable to access my account. Instagram is essential for me to stay in touch with friends, so I prefer recovering my current account over creating a new one. If you have any advice or guidance on how to resolve this matter, please let me know. I appreciate any assistance you can offer through this platform.

Hello, We recently received a notification regarding a debt on the "Russian Gold" account amounting to [redacted] rubles. All Instagram advertising payments were made in advance before campaigns were launched. On 13.02.22, unauthorized access from Russia, Moscow, was detected on our account, which prompted us to change the password immediately. However, despite this, an unexpected debt has now emerged. We kindly request Instagram management to investigate the unauthorized access and the ensuing debt issue. Thank you for your attention, and we anticipate your response.

My Instagram account has been temporarily locked because I used the same login details on another app three weeks ago, and now it's saying it's due to phishing. The first step to recover my account was to receive an SMS with a code sent to my old number, which I no longer have access to. I have submitted selfie videos as proof of identity after receiving a link to my email. The email I got said the verification was successful, but when I try to log in, it still shows as temporarily locked. I'm confused and need urgent help to access my account again.

Hello, I am urgently trying to delete an Instagram account created several years ago that contains photos of me. I have forgotten the password and cannot recover it as I have changed my phone number. Despite my efforts to retrieve it, I have been unsuccessful. I have reported the account with no success. Please assist me in resolving this issue or direct me to a qualified service that can help with such problems. The account in question is: LSPNELL Miss Lesperon Nell

I recently received emails asking me to change my password for what seemed like a two-step verification process. However, my email and phone number were changed without my authorization. Despite repeatedly changing my password, I kept receiving emails confirming password changes that I did not make. Additionally, my user ID was altered, and now I am unable to access my account where all my pictures are stored. The email linked to my account is [redacted], and my sign-in was Tminn6. The perpetrator changed my profile name multiple times, and now my original user does not exist. Disturbingly, this individual is posting inappropriate content using my account.

Hello Instagram Support, I am writing to address a concerning issue with my Instagram account. My name is Dan Erdman, known as Herdsman18 on Instagram. I recently changed my contact number to [redacted]7 and received a message from a friend regarding a voting request. Shortly after updating my information, I was unexpectedly logged out of my account and unable to log back in. Upon attempting to verify my account, I encountered an authentication process prompting me to confirm login details that do not match my account information. It appears that the hacker changed the associated email and phone number, making it impossible for me to verify my identity. To regain access and secure my account, I have contacted [redacted] and followed the instructions to submit a selfie video as per the Instagram website. My email is [redacted], and my phone number is as mentioned above ([redacted]). I am reaching out for assistance in resolving this issue promptly. Your attention to this matter is greatly appreciated. Sincerely, Dan

I am Ishita Das, known as ishita_inspirevio on Instagram. Recently, my account was compromised, and the password and email were changed by an unknown individual without my consent. Despite my efforts, I haven't been successful in recovering my account. I received an email notification about the email change, which led me to believe that the hacker is from Nigeria. This person has been accessing my DMs, sharing unauthorized content, and promoting forex trading using my account. It has been distressing for me, as there is sensitive information stored on my account. I urgently need assistance to regain control of my account. Your help in this matter would be greatly appreciated.

My daughter's Instagram account has been hacked and is now being used for fraudulent purposes related to Bitcoin investments. The account has been locked, and despite multiple attempts to contact support, the issue remains unresolved. Providing her email for communication has not helped as the hacker has access. I will share my email instead to facilitate communication and ensure the hacker cannot intercept the information. Several people, including myself, have reported the fraudulent activities on the account impersonating someone we know, but no action has been taken. This situation is frustrating, especially considering there are pictures of my three-year-old granddaughter on the account. I have even created a fake identity to converse with the hackers and have documented evidence of the conversations.

I am a minor (female, 17) from North Carolina, and my identity was stolen on my Instagram account. The hacker has been contacting my friends, promoting Bitcoin, and demanding $[redacted] for my account. I want the account disabled as what they're doing is illegal. My account, Alice.__.allen00, has been overtaken with the hacker changing my email, password, and phone number. They are posing as me, posting on my behalf, including on my stories. Please take action to shut down the hacked account. I have had friends report the issue, but it's been over 24 hours with no resolution. I can provide proof of the hacker's messages trying to sell my account and admitting to impersonating me, which violates Instagram's guidelines.

Hello, I have several companies in Algeria, which I sponsor using the same bank card for several years. There are precisely 5 companies I boost on Facebook and Instagram: @lapatisserieparlucascastello, @algersosundae, @tacosworld_dz, @ninjasushidz, @roofstardz. However, I am encountering an issue with creating an advertising account on Instagram for @roofstardz. The error message I receive states: "UNABLE TO ADD MAP - Your card is associated with too many ad accounts. Please select another payment method and try again." On Facebook, I can create the account, but I only have this specific card for payment. Can you assist me in resolving this problem? The Instagram account in question is @roofstardz. Bonjour, Depuis plusieurs années, je parraine plusieurs entreprises en Algérie avec la même carte bancaire. J'augmente leur visibilité sur Facebook et Instagram, notamment avec les comptes suivants : @lapatisserieparlucascastello, @algersosundae, @tacosworld_dz, @ninjasushidz, @roofstardz. Cependant, je rencontre un problème lors de la création d'un compte publicitaire sur Instagram pour @roofstardz. Le message d'erreur indique : "IMPOSSIBLE D'AJOUTER LA CARTE - Votre carte est associée à un trop grand nombre de comptes publicitaires. Veuillez sélectionner un autre moyen de paiement et réessayer." Sur Facebook, je peux procéder normalement, mais je n'ai pas d'autre moyen de paiement à disposition. Pouvez-vous m'aider à résoudre ce problème ? Le compte Instagram concerné est @roofstardz.

Hello, I am reaching out regarding an issue with my Instagram account: ines.auvray. Two days ago, when I opened the app, I found myself logged out. I managed to change my password and log back in. Yesterday evening, when I tried to access the app again, I was logged out once more. This time, I was unable to log in as it stated my password was incorrect, even though it was correct. I am unable to reset my password as the system does not recognize my email address ([redacted]), even though I verified it through a friend's account. I tried the password reset with my username (ines.auvray), but the email and phone number shown were not mine. I do not have access to them. I sent a video to prove my identity, but I am yet to receive a response within the promised timeframe of 1 business day. Resolving this issue promptly is essential as I require my Instagram account for a project at the university. My email is [redacted], my username is ines.auvray, and my phone number is [redacted]. I suspect my account has been compromised. Awaiting your response. Sincerely, Inès Auvray

Good day, My Instagram account (username demonion7) was compromised on 11/05/[redacted] between 1:00 PM and 2:00 PM. In addition, my email ([redacted]) was also hacked, and the password change emails from Instagram were redirected to the scammer's email (f*********b@g*****.com). All emails from my account were promptly deleted, preventing me from cancelling the password change on Instagram and updating the associated email. I kindly request your assistance in recovering access to my Instagram page. Instagram username: demonion7 My full name: Denis Book Original email address linked to my Instagram account: [redacted] Scammer's email address: f*********b@g*****.com

Hello support team, I am Zainab Tariq, and my Instagram username is z._.wizzle. Recently, my account was compromised, and I have lost access to it. It appears to be hacked as the security details and password have been changed. The hacker even set up two-factor authentication with a phone number that does not belong to me, which is not from Pakistan where I am located. I kindly request to have my account locked immediately to prevent misuse. I would appreciate access to secure and restore my account. Please feel free to reach out for any additional information to confirm my identity. My contact details are as follows: Name: Zainab Tariq Email: [redacted] Phone: [redacted]5 [redacted] I have attempted to recover my account, but during the process, I receive verification on my old phone number. However, the hacker used a different phone number for the two-factor authentication step.

Hello, I am Zina, the owner of ZinaStudio_Art business account. My account has been hacked and is now blackmailing me. Despite numerous attempts, I have been unable to reset my password or regain access to my account. The three options provided for resetting my account are not working - the first one is [redacted], the second is [redacted], and the third is [redacted], which I am using to send this message. I have access to all of these methods but none have been successful, and I am unable to see my account anymore. I desperately need help as my business is at a standstill. I have all the necessary documents to prove my identity, including PayPal receipts, Visa card details, promotional material, and evidence of the Instagram account that hacked me. I am willing to provide any information or verification needed, including a video or photos to confirm my identity.

Dear Sir or Madam, today my account was hacked. I received an email from a hacker with the email address [redacted] The hacker demanded $[redacted] to reactivate my account. I am unable to log in to Instagram as the user is not found, the hacker changed both my password and email address from New York. I urgently request your assistance. My Instagram account is oldscool1981_berserker. My recent passwords were berserker2020, berserkerdortmund, and sachtleben. My login email is [redacted] Alternatively, I also have [redacted] My details: Oliver Lenz, telephone: +[redacted]8, residing in Duisburg, Germany. Please, please help me regain access to my account.