Instagram Customer Service Issues

Subject: Assistance Needed to Recover Instagram Account Dear Instagram Support, I am reaching out on behalf of my client, Mr. Savas Kulcu, who had an Instagram account a few years ago with a following of 2,[redacted]. Unfortunately, his follower count has dramatically decreased to 1,[redacted]. Mr. Kulcu contacted Instagram's support number and was asked for money. When he refused, he faced threats and felt helpless as nobody helped him. He then turned to the local Turkish police, only to find them uncooperative. On October 20th at 9:01 am (PDT), illegal users from Mersin, Turkey, accessed his account using a new email address and username. The hacker's email is [redacted] and their phone number is [redacted][redacted]. My client is urgently requesting Instagram to either permanently close his compromised account, or if feasible, to recover it and link it to his new email ([redacted]) and phone number ([redacted][redacted]). Your prompt assistance in resolving this matter would be greatly appreciated. Sincerely, Mr. Dursun

Hello, my name is Arvin Manreza, and I am dealing with a hacked account issue. My handle was @literallyarvin, but the hacker changed it to @literally_arvin__. I am unable to access my account as the associated phone number and email have been altered. I am attempting to recover my account, but if that is not possible, I would like to explore the option of deleting it entirely. The situation began on Monday, November 8, [redacted], when an old classmate contacted me about a stock trading account giveaway offering $10,[redacted] for free. Despite initial skepticism, a video on their account convinced me to participate. After registering on legalforex.com, I shared my login information with my classmate as instructed. Following this, I was asked to create a video endorsing the investment, though I had not actually invested any money. Subsequently, I was locked out of my account and unsure who posted unauthorized content from it. While conversing with my classmate through a different account, I am unable to provide specific details about the linking system or the company involved. I realize my error in trusting others with my account information and jeopardizing my security. Although no money was lost, I am contemplating involving the police to track the hacker. I appreciate your understanding as I reflect on my actions and commit to being more cautious in the future.

About three weeks ago, when I opened the Instagram app, I noticed that I was logged out of my account. After numerous attempts to sign back in, I kept receiving messages stating that the user was not found or that the password was incorrect. I reached out to Instagram, verified my account, and they informed me that my account had been disabled. I did not receive any prior warnings or explanations for this action. It's important to note that I haven't posted anything on the account for months and have not violated the platform's terms and conditions. This sudden removal of my long-standing account has left me perplexed and frustrated. Despite reaching out to the email provided, I have not received any response. I am at a loss for what steps to take next.

My account was locked about 22 days ago, and it still hasn't been unlocked. I was using a mobile app to check who wasn't following me back on Instagram when my account suddenly got locked. Despite reaching out to Instagram support multiple times since the issue occurred, I have not received any response from them. I have been an active user since [redacted] with [redacted] posts and nearly [redacted] followers. Creating a new account would not be a quick fix given the time and effort it took to build this following, not to mention the 50AUD I spent on ads to boost my posts. Losing access to my account has left me feeling mentally exhausted and unable to focus on other tasks. I typically spend around 70% to 80% of my social media time on Instagram, where I have cherished memories dating back to [redacted]. As I am heading to Dinner Plain, Victoria, Australia for my summer break in just 4 days, it is crucial for me to regain access to my account to share updates. I have never engaged in any violations on the platform and I hope this issue can be resolved promptly. Kind regards, Dhivya Galappaththi.

Hello! I am an Instagram user and a fan of the app. I have noticed an issue while browsing through posts. I came across a post with inappropriate content mentioning a well-known singer, Kim Taehyung, which made me uncomfortable. Despite attempting to report it, the post has not been removed. I tried reaching out to Instagram via email, but have been unsuccessful. I am contacting you in hopes of addressing this concerning content on the @jiminiepaboficz channel. Thank you for your assistance. Best regards, An Instagram user

Hello! Unfortunately, my account has been disabled. This happened after I responded to a request confirming that I am not a robot. I confirm that I have not engaged in any actions that violate Instagram's terms. I have not received any warnings while using Instagram, so the accusations of continuing prohibited behavior after receiving warnings from Instagram are incorrect. I have not received any warnings in over 5 years of using Instagram. I have not engaged in unwanted contact with others for harassment. I am a law-abiding citizen, have never aimed to harass anyone, and have never had any legal issues. I am not a beginner blogger, do not sell any products, and am not interested in advertising. My Instagram account is a platform for me to connect with friends, view entertaining content, and rarely post my own photos. I have not engaged in unwanted contact for advertising purposes as I do not require any form of promotion. I have not engaged in unwanted contact for job advancement through Instagram or any other platforms. I work overseas and due to the nature of my job, I cannot seek promotions. I have not engaged in unwanted contact for dating or any inappropriate behavior. I have been in a long-term relationship (over 7 years) with my girlfriend, whose photos are also on my account. I am not interested in seeking new relationships or behaving inappropriately. I have not misrepresented myself as someone else. There is no need for me to pretend to be anyone else. I have not posted any content that violates the law or the Usage Terms. I have only posted my own photos and photos of my friends. I hope for a prompt resolution to this issue and the restoration of my account. Thank you for understanding and your assistance!

About a week ago, my Instagram account got hacked. I got a message offering money if I answered a question. I did, and then the hacker wanted my Cash app details. They insisted I change my email to receive the money, and even though I had doubts, I foolishly followed their instructions. When I tried to revert the change, I couldn't. Now, the hacker is using my account for bitcoin scams. I usually avoid such obvious scams, but I made a mistake this time. If you can assist in any way, I would appreciate it. I really want my account back. Thank you.

I am Alan Rolle, and I am having trouble accessing my account @alancbart on Instagram. I keep getting an error message on my mobile or a request to confirm my details on the app, but I cannot proceed further. This issue started a week ago, and despite changing my password as suggested, I am still locked out of my account. Contacting Instagram for help has been difficult and unhelpful. I need a clear explanation and a prompt resolution to this ongoing problem.

Hello, I am seeking assistance with recovering my Instagram account that was disabled a few months ago. Despite following the account recovery procedures and even submitting a photo holding the required code, my account remains inaccessible, stating a violation of terms without any wrongdoing on my part. This account is crucial for me as it serves as a business platform and a source of support from my followers who are aware of my epilepsy condition. Losing this account has caused me immense distress as it held valuable memories, especially of loved ones who have passed away. As someone who suffers from memory loss due to epilepsy, this account was my digital archive of cherished moments. I kindly request your help as I am struggling with the loss of these memories. Here are the details related to my account: - Email: [redacted] - Phone number: [redacted] - User name: _xchaaar Thank you for your assistance.

For the past few months, I've been unable to use my Instagram account. The app keeps showing me an error message saying "unable to update news feed." After reaching out to Instagram support, they mentioned it's just a technical issue and advised me to try again later. Despite following their advice daily, my account remains inaccessible. This situation is frustrating as I had important connections and personal files on that profile. Seeking assistance from customer service to resolve this issue promptly is why I'm reaching out. I'm willing to provide my account details via email if needed. Thank you for your help. Sincerely, An Instagram user

I recently encountered a problem with my Instagram accounts being temporarily locked due to suspicious activity. To regain access, I needed an activation code sent via email. However, the associated email is outdated and I cannot retrieve the code. I created a new account with an updated email, only to face the same lockout issue with an outdated email connected to the new account. Despite contacting Spectrum, the new email domain owners, I received no assistance. I am now struggling to reach Instagram support to verify my ownership of both accounts without the ability to receive the verification code via email. Any assistance would be greatly appreciated. Thank you.

User: Vppeterson17 Someone has changed my account to Vppeter__son18. The account belongs to me. They changed my phone number, my Gmail, and I want to have my account back, please. The account Pablo_fx02 has hacked my Instagram account Vppeterson17 and changed it to Vppeter__son18. They also changed my phone number and Gmail. All my information has been compromised, and I want to block their access and regain control of my account, please. Everything posted on the Pablo_fx02 account is false. They use people's accounts to hack them, ask for money, and even share videos unintentionally taken, blocking access to the Instagram account and changing all the information. Thank you.

Hello, I am having trouble logging into my account as sephdelacourr. I disabled it temporarily this past Saturday and have been attempting to regain access since yesterday (Sunday). I enabled two-factor verification to safeguard my account with my follower count reaching 3.2k. However, I am encountering issues as it appears my account has been flagged for suspicious login activity. Despite inputting the correct codes, I keep receiving an error prompting me to re-enter the code, suggesting an input error on my part, which is not the case. I removed the email associated with my account to protect my privacy, understanding the risks associated with email leaks. If you could review past emails linked to my account, you would find my previous email. I'm willing to cooperate to recover my account. Thank you.

Hello Instagram community, I've maintained my personal account @inmywheels since [redacted] and recently started a new account @77_TRE3 to create a free digital and in-person incubator for creatives of color. I received a message about potentially sharing my password with a third party. However, I assure you that I'm solely managing both accounts efficiently. I believe there may be an error in your fraud detection system that is hindering my efforts to grow my community initiative. Please acknowledge this matter by reaching out to me via email at [redacted] I hope for a prompt resolution to this issue. Thank you.

My Instagram account has been hacked, and someone is pretending to be me, scamming my followers by changing my contact information and username. They are using my account to ask for money from my friends, and despite multiple reports, the account is still active. The scammer keeps posting my pictures to appear legitimate. The original username "laetitiv" has been changed to "_laetitiv" by the hacker. I have tried reaching out to Instagram for help, but they insist that nothing is wrong with the account I'm reporting. It's urgent that the account gets taken down to stop the ongoing scams and hacking activities. This has been causing trouble for days, and I need immediate support to resolve this issue.

Username: mw_productionss I recently shared a video on Instagram featuring a wedding shoot for a well-known figure, Usman Mukhtar. The video quickly gained tremendous attention and went viral, leading to a substantial increase in my follower count to 2.5k and over 300k views on the video. However, following this surge, I encountered issues with posting further content. Whenever I attempt to post, it either gets removed or lacks the option to add captions or stories, displaying a message stating "we restrict certain activities." Despite not using bots, third-party apps, or engaging in spamming behavior, I am still facing these restrictions. I have sought help using Instagram's support services, but unfortunately, I have not received any assistance. Despite deactivating my account for 7 days to address the problem, the issue persists unresolved.

Hello. I encountered an issue with Instagram - my identity verification video intended for work is not getting sent to your servers. Could you please help me resolve this? Perhaps there is an alternative way to verify the account? I've attempted to upload it from various devices (iPhone+Android) and using different networks, from mobile to WIFI, but it keeps showing "error during upload". I appreciate your assistance 🙏 Username: m.mezhiritskaya www.instagram.com/m.mezhiritskaya

On November 16th, I shared a screenshot on my story from a Telegram chat featuring a message from a bot seeking a sugarbaby arrangement. Despite finding it humorous and adding a caption, the post was taken down for violating Community Guidelines related to 'nudity or sexual activity.' After requesting a review, the post was flagged once more, leading to the disablement of my account @w.enwei as well as others I was logged into, such as @bluntbabyg, @shanghaigreenbaby, and @winsor.officialfanclub. Despite attempting to log back into @w.enwei the next day, I was informed by Instagram that my account had been deleted. Subsequently, my attempts to appeal the deactivation and regain access via Facebook were also unsuccessful due to the accounts being interconnected. This has resulted in me being unable to access any active accounts from either my phone or computer, possibly due to my IP address being blocked as a result of content mistakenly flagged by AI for guideline violations. My efforts to appeal this decision to Facebook through a form submission have thus far been fruitless.

Hello, I wanted to report that on October 12, [redacted], my business account @spclinic was compromised by hackers who enabled two-factor authentication without my knowledge. Unfortunately, I am not certain which email address was associated with the account as it was set up a while ago. The email addresses I have used before are [redacted], [redacted], [redacted], and [redacted] I have access to all of these email accounts. I also have multiple phone numbers linked to the account: 8 [redacted] [redacted] 25 00, 8 [redacted] [redacted] 28 88, 8 [redacted] [redacted] 93 68, and 8 [redacted] [redacted] 93 68. I am willing to provide evidence such as photos and videos verifying our ownership of the account, documents highlighting the role of the owner, creator, and CEO of SP Clinic, and visual content displaying our clinic and medical staff. Regaining access to this business account is crucial for the growth of our clinic. Despite reaching out to support, I have not received assistance for over a month. I kindly request your help in recovering the account.

I need help reporting a scam on Instagram. I was misled into giving money to a person posting fake information claiming to be a legitimate business. I was promised £12,[redacted] in return for sending £[redacted], but then asked for additional fees totaling £[redacted]. I realized it was a scam when they kept asking for more money. I have all the evidence and conversations. As a single parent of five, this money was meant for my children's Christmas savings. This situation needs to be stopped to prevent others from falling victim to the same scam. Can someone please assist me in addressing this issue?