Instagram Customer Service Issues

I encountered an issue logging in when prompted to complete a ‘verify not a robot’ security check. Following this, I was asked to provide my phone number and email address, with a message indicating that access might be restored within 24 hours once verification was complete. However, I later received an email stating that my account had been disabled, requesting a selfie with a specific code and personal details for further verification. Despite complying, my attempts to log in after a few days were unsuccessful as the account remained disabled, prompting me to complete a form for potential account recovery. I received another email with a different code, followed by a request for a selfie once more. Despite trying to submit the form again, I received an error message stating that my actions were too fast, advising me to wait before trying once more. Unfortunately, repeated attempts to regain access have been unsuccessful, causing concern as I have had this account for many years without any issues, and I fear losing access to it permanently.

Hello, I faced an issue this morning while posting my work on Instagram. They asked to verify my phone number, but the code was never sent even after multiple attempts to resend it. I have attached screenshots for proof. I urgently need my account reactivated as it is crucial for my work. My Instagram handle is www.instagram.com/perlamaarek. Please reach out to me soon to assist in resolving this matter. Thank you. Best regards, Perla Maarek

Hello Instagram Team, I am writing to report that my Instagram account, @sandeep00_7, was deactivated on August 8, [redacted] around 6:20 pm IST. During that time, I was not using my account since it was hacked. There were unauthorized actions on my account, and I did not receive any password change emails on my Gmail account. I apologize if any posts or messages violated community guidelines or terms of use unintentionally; it was not my intention to do so. I am unsure how this breach occurred as I have not shared my password or clicked on any suspicious links. I promise to be more cautious in the future to prevent recurrence. Please consider reactivating my account as I strive to abide by the platform rules. Username: @sandeep00_7 Name: Sandeep Kumar Parihan Email: [redacted] Mobile No: [redacted] Thank you for your attention and assistance.

Hello team, I am writing to report that my Instagram account with the handle @sandeep00_7 was deactivated on August 8, [redacted], at approximately 6:20 pm IST. During that time, I was not using it and suspect it was hacked, as I was unable to access it. There were no password change notifications sent to my Gmail account. I apologize if any content posted violated the community guidelines unintentionally. I take full responsibility for securing my account and will ensure such issues won't occur in the future. Kindly reinstate my account at your earliest convenience. Username: @sandeep00_7 Name: Sandeep Kumar Parihan Email: [redacted] Phone: [redacted] Thank you.

Hello Instagram team, my Instagram account got disabled/deactivated by mistake. I didn't violate any community guidelines. Please review my account and correct this error. My account is 3 years old. Kindly consider reactivating it. I apologize for any unintentional errors. It is important to me that my account is restored. Thank you for your prompt attention to this matter. Email: [redacted] Name: Akash Gupta Username: akashgupta1430 Phone: [redacted]

Hello, I am having issues with my two Instagram accounts that have been blocked. The first account, mauricioway2013, was created in [redacted] with the email "[redacted]" whose password I can't recall. I tried to update the email to my current one, "[redacted]," but now both accounts are inaccessible. I would appreciate any assistance in reactivating my accounts. I can provide my identity documents for verification. My email is [redacted] and my phone number is +[redacted]2. Thank you for your help. - Mauricio

Dear all, I have always believed that Instagram is the ultimate platform for self-expression. This belief remains unwavering as I still consider it the core essence of Instagram's mission. Having familiarized myself with all Instagram guidelines, I must express my regret for inadvertently violating one of the rules. I sincerely apologize for this oversight. Allow me to provide context; we have cultivated a dynamic community with unique content and descriptions tailored to our audience. Our followers have transcended mere numbers to become an integral part of our digital family. Creating a private space was intentional to safeguard the special ambiance and humor within our account, ensuring it resonates with those who have embraced the community. I humbly seek your assistance in restoring our account. Your support in rectifying this matter would be greatly appreciated by both myself, my followers, and the community we have nurtured. With heartfelt respect, Iskandar Shonazriev My Instagram account: shonazrievvv Email: [redacted]

Approximately two weeks ago, my account (force_spark) was permanently blocked for alleged rule violations. I firmly believe I have not violated any policies. This account is personal to me, containing my photos, and I have been using it for several years. It does not promote any brand, involve sales, or contain spam. Typically, I use Instagram to keep up with friends and their updates, stories, and posts, occasionally messaging friends directly. To my surprise, one day when attempting to access Instagram via the mobile app, I discovered my account had been blocked without any explanation. I attempted to regain access through the support page, providing my information and submitting a photo holding a piece of paper with a code, but unfortunately, I have received no response or resolution.

After taking a break from social media, I tried to log back into my account, live.spontaneously, only to find out it was not accessible and appeared to be either taken by someone else or unavailable. This account held significant sentimental value with over [redacted] posts and a large follower count. I am unable to locate many of the photos elsewhere, leading to a great deal of distress. Ironically, my other inactive account remained untouched. I had invested considerable time and effort into this account's growth. I believe proper communication prior to any action on the account would have prevented this situation. As a result, I am disheartened and considering not creating a new account on Instagram. I intend to raise awareness about this issue to prevent it from happening to others. Considering Instagram's competition with TikTok, good customer service could be a distinguishing factor. I hope for a resolution as I wish to continue engaging with your platform.

Hello, my name is Yeshwanth. I am experiencing issues with my Instagram login details. I have attempted to reset the password and verify using my phone number, but I am still unable to login. I initially created my Instagram account years ago but rarely used it at that time. As I started using Instagram more frequently, I accidentally forgot the password and inadvertently created a new Instagram account. It was only later that I realized I had created a second account with the same username. I would like to regain access to my original account with the username "luckyyeshwanth." Recently, I temporarily deactivated my second account. The account I am seeking to access has a profile picture of me wearing a blue shirt. I would appreciate any assistance with this matter.

Hello, my name is Yeshwanth. I am currently experiencing issues with my Instagram login details. I have attempted to reset the password and verify my phone number but have been unsuccessful in regaining access. My Instagram account "luckyyeshwanth" was created several years ago, and I did not frequently use it initially. As I became more active on Instagram, I accidentally forgot the password and unintentionally created a new account. It seems that I now have two accounts with the same username, causing difficulty in accessing my original account. To clarify, the account I am seeking assistance with has a profile picture of me in a blue shirt. I had temporarily deactivated the second account last night. Any help in accessing my original account "luckyyeshwanth" would be greatly appreciated.

In December [redacted], I created my Instagram account. In February [redacted], when I tried to log in, I received a message stating a violation of the Terms of Use. I reached out to support, but the response came from the email address "impressum++[redacted]" They requested a photo for account reactivation, but I have not done so. I am unsure of what I might have done wrong as my profile was only active for a short time. I used it for approximately 2 hours, contacting only two friends. I would like to reactivate my profile and understand the issue to rectify it. I believe there might have been a misunderstanding, and I am eager to use Instagram again.

I am encountering an issue with logging into my account. Each time I try, I am asked to input a six-digit code sent to my email, which I never receive. I was changing my email in the security settings when this problem started. My Instagram handle is @iamtaylore, and the supposed code is being sent to [redacted] Despite checking my junk mail and verifying with Apple support that the email is not blocked, I have not received any emails since September 4. I am willing to visit the headquarters if necessary. If there is another way to confirm my ownership of the account, I am prepared to provide additional verification, including sending copies of my driver's license, birth certificate, or Social Security card. I am eager to regain access to my Instagram account. Thank you.

My Instagram account has been disabled. When I tried to log in, I was asked to verify my phone number. After inputting the verification code, I was informed to wait ** hours for verification. Upon trying to log in again after the waiting period, I received a message stating my account was disabled for rule violations. I suspect my account may have been hacked as I'm unsure of any rules I have violated. Despite trying to report the issue through a second account and the help.instagram.com link, I have not had any success. I am reaching out to Instagram for assistance in reactivating my account. My account ID is @chib_bie, and I am located in Nigeria.

Dear Support Team, I am writing to inform you that unexpectedly my personal Facebook account has been disabled. I assure you that I have not posted any illegal content on my account and have always followed the Facebook Community Guidelines. I have used my real name, photo, and phone number on my personal account. Unfortunately, it seems that someone has reported my account without any valid reason. I have stored important personal data on that account and am unable to access it now. I kindly request your assistance in recovering my personal Facebook account. Thank you for your attention to this matter. Sincerely, "Username: [redacted]" E-mail: [redacted]

Hello, I temporarily deactivated my Instagram at the end of July. When I tried to log back in using my username and password, it prompted me to enter an authentication code sent to my old email address and mobile number. Unfortunately, I no longer have access to either the email or the phone number. I have contacted Yahoo about the email issue, but they were unable to help retrieve it. The phone number I used was from Australia, where I lived three years ago, and it has since expired. I am trying to regain access through Optus, but it seems unlikely. My Instagram username is ulliclem, and my name is Ulrike Clements. I can provide my original password and details of the email and phone number associated with the account. I am willing to verify my identity by sending a photo ID, old photos from the account, and details of my past interactions on the app. There is important music saved on this account that I need access to. Your help in resolving this matter is greatly appreciated.

My Instagram account jbk_instagram has been deactivated for the second time. The message cited a violation of their terms, but my account mainly features photos of my family, friends, vacations, and other random snapshots. My stories typically include reposts of political satire, funny content, or Black Joy reposts. I cannot recall breaching any terms of use. On the first occasion, Instagram swiftly reactivated my account and acknowledged it was disabled in error. However, within 24 hours, my account was deactivated again for allegedly violating terms. Despite reporting the issue once more, I have not received any response. It has been a week, and I am keen to regain access to my account or at least receive an explanation for the deactivation.

Hello, I have an original Instagram account under the username [redacted] I also have two private accounts with the usernames Xaxa[redacted]0 and MamaNiXaxa, which I switch between. I saved my favorite photos on these private accounts, but unfortunately, my phone broke, so I got a new one. I can access my main Instagram account since it is linked to Facebook. However, I cannot open the two private accounts because I forgot the passwords and the recovery email address and phone number are no longer accessible. I am hoping someone can assist me in recovering access to these accounts as the photos stored there are very important to me. Losing them feels like losing cherished memories. I would greatly appreciate any help. Thank you.

My Instagram account @clintmthompson has been taken over by a hacker who claimed to be from Instagram support. Despite submitting my photo, code, and name as requested, I am still unable to regain access due to the two-factor authentication set up by the hacker. This situation is devastating for my business linked to the account. I have also tried reaching out through Facebook. The hacker is still in control of the authentication process, and the responses from Instagram have been unhelpful. I urgently need assistance to reclaim my account.

Hello, I have been using Instagram since around [redacted] to promote my art and food businesses. This morning, while scrolling through my main account, @the5footchef, I was unexpectedly logged out. Upon trying to log back in, I received multiple login codes on my phone that only linked me to my art account, @margartdc. For a couple of hours, my profile was visible without any posts, but now it cannot be found at all. I have never shared my account details and rarely log out, so this situation is puzzling to me. Losing access to my account is a setback as I was planning to restart my business post-covid. I believe there must be records on your end that can shed light on why this occurred. Instagram has been a vital tool for networking, and its sudden disappearance is distressing.