Instagram Customer Service Issues

There is a hacker @zz.end who made it seem like I died. They are targeting many accounts for pay. Please put a stop to this. I am not deceased; my account @_thisissabubhardwaj_ belongs to me, and I am alive, not dead. Kindly restore my access. I'm seeking assistance to regain entry to my account. The false death information needs correction. Please restore my account. Thank you. 🙏

Hello, I am reaching out regarding my Instagram account that was unexpectedly deleted today. Despite following all guidelines and not engaging in any suspicious activity like mass unfollowing or excessive liking, my account was removed without violating any community standards. Yesterday, I received a strange alert indicating a potential hacking attempt on my account, though a similar incident in the past only led to its temporary disabling, not deletion. I kindly ask for your assistance in investigating this matter and potentially restoring my account. Losing access to my 15.3K followers and the sentimental content shared would be devastating, especially considering the modeling and fitness highlights that were not saved elsewhere. Your help in recovering my account would be greatly appreciated. Thank you for looking into this, and I hope for a resolution soon. Best, Erika Teodora🙏🏼🤍🤍🤍

Hello, I have been with Instagram for many years. My account @zptoday has been disabled. There is not a single day that I do not log into my account because I know that my city, relatives, and loved ones are all waiting for me there. I work in the media industry and report on the news happening on the streets of my city. Over all this time, together with community groups, we have helped thousands of children and adults. If I have done something wrong, I apologize as it was not intentional. I also want to point out that most of my audience are friends and caring citizens, but there are also those who send complaints because perhaps they have very little good in their lives and too much time. Grateful for listening. I truly hope you can restore access to my page so I can continue delivering news for the people. Thank you, Instagram.

After getting my phone repaired, I faced challenges with accessing my Instagram account due to the 2-factor authentication setup. Even with the backup phone, I couldn't generate the required code as the authenticator app was on my damaged phone that got wiped. Despite trying to use Google Authenticator and backup codes, I couldn't bypass the authentication screen. Even logging in through Facebook didn't resolve the issue as I kept getting redirected to the authentication screen. I followed the support options provided by Facebook/Instagram, received emails stating the 2-factor was turned off, but the barrier persisted. Exhausting all available options, I couldn't find a way to speak with an Instagram or Facebook representative directly and felt stuck.

I am facing a serious issue with another user on Instagram. The account @Keepin.up.with.cole has been impersonating me, a creator account, and spreading false accusations about me being a predator. This individual has gone as far as cyberstalking me, even after I set my account to private, and is attempting to access my private Instagram account. Their actions are completely unacceptable, and I am deeply disturbed by the false allegations they are making. I urge Instagram to remove any posts related to me on that account and consider banning it altogether. Accusations of this nature are appalling and should not be tolerated.

Hello Insta family, I am Sarbjeet K., owner of the Instagram account _thisissabubhardwaj_. On 11/09/21, someone falsely reported me as deceased. A hacker named @zz.end manipulated the situation, possibly for financial gain, causing my account to be affected. I assure you, I have not violated any community guidelines. Over the years, I have dedicated time and effort to grow my followers. I kindly request assistance in restoring access to my account. It holds great importance to me. I urge you to help rectify this situation and return my account to me. Thank you for your support.

Hello Insta Family, I'm Sarbjeet Kaur, and I’ve noticed that someone is trying to make it seem like I passed away. This hacker @zz.end has been targeting accounts, including mine. Please review his profile to see the false information. I assure you I haven't violated any community guidelines. I've dedicated years to building my followers, and my photos mean a lot to me. I kindly request your help in regaining access to my account _thisissabubhardwaj_. This account is very important to me, and I want to continue sharing and engaging with my followers. Thank you for your support.

Hi Insta family, Subject: Why is my Insta ID remembering me, but I am alive and not dead? I am Sarbjeet K., using the Gmail ID [redacted] I reside in V.P.O. Pubowal, District Una, Tehsil Haroli, HP. On 11/09/21, there was a false report of my death. This hacker @zz.end is falsely reporting deaths and has targeted me. He is violating guidelines, removing accounts, and getting paid for it. I have not violated any community guidelines and will ensure to comply in the future. I have dedicated years to building my account, gaining followers through hard work day and night. Many of my pictures are saved in the archive. Please assist me in reactivating my account. It is crucial to me. Kindly return my ID _thisissabubhardwaj_. I am the rightful owner and still alive. Thank you for your help.

My account was compromised and accessed from Russia back in July. Although I was able to regain access through an email password reset, I later encountered an issue where my account was not found. Despite submitting two support requests through the app, I have not received any responses from Instagram. I continue to be unable to log in, and the reset emails do not reach my inbox. Even when attempting to log in through Facebook, the "account not found" message appears. When searching for my username on Google, the link to my account leads to an unavailable page on Instagram. I am at a loss as I have been unable to reach out to anyone for assistance.

My account was compromised and accessed from Russia in July. Although I initially recovered it through an email password reset, weeks later, I found myself unable to log in as my account could not be located. Despite submitting two support requests within the app, Instagram has only sent me automated emails. Even trying to reset via email has failed to reach my inbox. Switching to log in via Facebook presents the same 'account not found' issue. When searching for my username on Google, I can locate the link to my account, but attempting to access it displays an error message. I am at a loss as I cannot reach out to anyone for assistance. I urgently require Instagram to reach out and resolve this issue promptly or provide an explanation for the sudden disappearance of my account.

Hello, A few months ago, I decided to take a break from Instagram and uninstalled the app. However, I encountered an issue since I had changed my phone number and no longer had access to it. My account is linked to Facebook, but when I try to log in through Facebook, nothing loads. The screen remains black on my phone. The account in question is "atilla_ct." Unable to regain access, I created a new account called "AtillaT95." If possible, I would like to either regain access to the old account or have both accounts merged. I am willing to provide my ID for verification purposes. Any assistance in resolving this matter would be greatly appreciated. If access cannot be restored, I would like the old account to be deleted. Thank you, Atilla T.

I am reaching out on behalf of our children's sports school for assistance with regaining access to the hacked account. The account details are as follows: Email: [redacted] Phone: +[redacted]7 Account name: suprunovvalerii_ We are unable to receive the confirmation code to reset the password. Your prompt help would be greatly appreciated as the account holds valuable information on our children's progress and achievements. Thank you for your support in this matter.

Hello, my Instagram account @_vaishavi_1 got disabled for allegedly violating the terms of service. I reviewed the terms and I believe I did not violate any rules. I have attempted to reach out to Instagram multiple times but have not received any replies. I responded to an email from Facebook as instructed but have not heard back. I am hoping that my account can be reactivated promptly.

Hello, this is Antonio from Instagram handle @real_overboyz_show. I encountered an issue on 9/18-9/19 when I received a notification about an attempted login from an unknown location. I followed the verification process by entering the code sent to my phone number. Despite waiting 24 hours for my account to be reviewed, I was informed that my account was disabled for allegedly violating terms I believe I did not breach. This situation is crucial as my account is tied to my business, advertised on [redacted] business cards. I appeal for assistance in recovering my account, which was registered with my phone number [redacted]. My username is @real_overboyz_show. Your prompt help in resolving this matter is greatly appreciated.

My Instagram account, Fabcevolution, was hacked on Sunday, September 5th. The hacker has gained access to my phone, changed passwords, emails, and phone numbers. They are now demanding payment to return my account. The hacker is harassing me and scamming others through my account. I have evidence of our conversations and their contact information. My original account details are: Email: [redacted] Phone: [redacted]. I cannot find an option to submit a request. Can I receive an auto-response email from Instagram Security Team to verify my identity? The hacker is causing harm, and I urgently need to regain access to my account.

I am unable to access my personal account due to an issue with my two-factor authentication setup using Duo. Whenever I enter the code from Duo, it fails. This problem occurred after I uninstalled and reinstalled the Instagram app on my device to fix an issue with my secondary business account. Despite having used Duo successfully for a long time, now none of the codes seem to work after multiple attempts. I have tried to use the "Get Support" option on the Instagram login page but have not received any response. While I have backup codes available, they are not working, possibly because I might not have the most recent one. I still have access to the email and phone number associated with my Instagram account for easier recovery. I would appreciate any help in resolving this issue as my personal account is essential to me. Thank you and have a nice day.

Hi, I am facing an issue with my Instagram account. It got disabled due to a phishing scam, and I am unable to recover it as both my phone number and email are outdated. The account is linked to my current Facebook, which has the correct email and phone number; however, Instagram does not recognize this information. Since my account is disabled and not deactivated, I can't use the standard recovery form. Even facial recognition verification through the app only leads me to the disabled screen again after resetting my password. I would appreciate any assistance you can provide. Thank you, Will

My Instagram account (_iibukun_) was disabled, although I didn't violate the terms of use. Despite contacting the Support team, my issue remains unresolved. Instagram requested a photo holding a handwritten code for verification ([redacted]) with my full name and username. I complied with their requirements and sent the necessary photo. They mentioned that my account was disabled for potential violations of their Terms of Use, listing prohibited behaviors and actions. I am open to providing more information if needed. Thank you.

Hello, I need assistance with the form Instagram requires when your account is mistakenly disabled. Despite providing accurate information, I am unable to submit the form and now I am blocked from trying again. This account holds sentimental value with photos of deceased relatives and serves as a means to stay in touch with loved ones globally. I have maintained this account since [redacted] without violating any terms or regulations. Following a request to verify my identity through my phone number, I received a 24-hour review notification. To my dismay, the account has been unjustly disabled, leaving me unable to address the issue. I would appreciate any help regarding this matter.

I cannot access my Instagram account, which is crucial for my beauty salon business, after the recent update. I had been using an old password and an email address that is no longer accessible to me. I did not link my account to Facebook, and now I am locked out. I realize I should have updated this information earlier. I need help on how to regain access. Any suggestions on whom I can contact would be greatly appreciated. Thank you.