Instagram Customer Service Issues

Hello, my name is Sableen Kaur and I have an Instagram account under [redacted] I recently changed my number to [redacted]. Unfortunately, it appears that another user also has an account linked to the same number. I mistakenly accessed their account when I tried to log in and possibly changed the password. To avoid any confusion or legal implications, I would appreciate it if you could notify the other user about this matter and advise them to update their phone number if they are not using it anymore. I have removed my number from the account, but sometimes when I forget my password and use my number, it still grants me access to the other person's account. I have been attempting to contact your support team for some time now, and I hope this issue can be resolved promptly. Thank you for your attention to this matter. I look forward to your response. Sincerely, Sableen Kaur

Dear Support Team, I am reaching out to seek assistance regarding my personal Facebook and Instagram accounts that have been disabled due to a scam. I received a fake video from someone asking me to share it without watching it. After sharing it with my friends, my Instagram account was suddenly disabled, and my linked Facebook account suffered the same fate. I am encountering significant issues as I cannot access my accounts, which hold valuable data and information. I urge you to help me in recovering my disabled official Facebook and Instagram accounts. I find myself in this predicament due to falling victim to a scam, and I hope for a resolution swiftly. Thank you for your attention and support. Sincerely, Chris Isaac K.

There is a disturbing page on Instagram featuring Eviatar & Nikki Ozeri. The content shows Eviatar interacting with Nikki in a concerning manner by poking or attempting to kiss the dog, causing it to growl and become agitated. Despite the other calm dog in the videos, it is evident that Nikki is being mistreated and potentially abused for views and entertainment. This behavior is harmful to the dog and it's upsetting that it is being exploited for popularity. I urge Instagram to take action on behalf of this innocent animal who cannot defend itself. While it may be difficult to remove Nikki from this situation, at the very least, steps should be taken to prevent further mistreatment in the name of entertainment. Thank you for any assistance in addressing this issue. - Stacy

I would like to share my experience regarding an Instagram account named @markees_lulu, which was selling clothing. Despite my previous positive experiences buying clothes on Instagram, this account turned out to be dishonest, selling fake items and not delivering purchases. I realized that the products displayed were not genuine and the seller was fraudulent. I am seeking to have this account removed from Instagram to prevent others from falling victim to this scam. It is disheartening that such deceitful practices occur within a supposed community platform. Instagram should improve their policies to detect and prevent such fraudulent accounts to ensure a safer environment for users.

Hello Team, I am writing to inform you that my Instagram and Facebook accounts have been disabled due to an unintentional mistake on my part. I mistakenly sent a video to a friend which led to a violation of the community guidelines, resulting in both accounts being disabled as they are linked. I sincerely apologize for this and I am eager to have my accounts reinstated as they are vital for staying connected with my family and relatives. I promise to be more mindful in the future and ensure that no harm is caused by my actions. Thank you for your assistance in re-enabling my Instagram account. Best regards, Sandeep Sharma Username: x_t_a_n_l_e_y Contact Number: (+91) [redacted] Email Address: [redacted]

Subject: Request for Reopening Closed Instagram Account Dear Instagram Team, I am contacting you regarding the closure of my Instagram account due to inappropriate videos being posted by someone else. I kindly request the reactivation of my account to prevent such incidents from occurring in the future. Below are my Instagram account details: - Username: shivam_dwivedi_maharudra_ - Mobile Number: [redacted] - Name: Shivam Dwivedi - Email: [redacted] Additionally, my Facebook account associated with the same email has also been closed. The details are as follows: - Username: shivam.dwivedi.maharudra - Mobile Number: [redacted] - Name: Shivam Dwivedi - Email: [redacted] I appreciate your prompt attention to this matter and look forward to having my accounts reinstated soon. Thank you, Shivam D.

The Instagram account @saracoelhoansari has been experiencing unexplained blocks for over 6 months, hindering her work. Many of the stories she posts to communicate her collaborations, gastronomic tips, travels, fashion, and daily life are being removed for spam or community guideline violations, despite not breaching any rules. Despite multiple appeals, there has been no response, and the app continues to block her content, limiting her engagement, reach, and growth. She is a well-known public figure in France and Morocco and works with several brands. Please address this issue promptly. Thank you.

While chatting with a friend on Instagram, I got added to a group chat by unknown users. After leaving the chat, I received an error message and was prompted to provide my phone number. I received a verification code via text and was informed my account would be reviewed. Despite this, my account was disabled. I filled out a form and sent required pictures multiple times, but my account remains disabled. I kindly request the reactivation of my account, as it was disabled in error.

While using Instagram, I was unexpectedly added to a group chat. Not recognizing the members, I exited the chat. Subsequently, I encountered an error message, prompting me to input my phone number for verification. After receiving a verification code via text, I was informed that my account would be under review for up to 24 hours. Despite waiting for two days, I found my account disabled. I completed the reactivation form and provided the requested information multiple times without success. Kindly assist in reactivating my account, @h33n.19, which mistakenly got disabled. Thank you. - Hannah

While I was on Instagram chatting with a friend, I noticed I had been added to a group chat without my knowledge. I decided to leave since I didn't recognize anyone in the group. However, after exiting the chat, I encountered an error message. Instagram prompted me to provide my phone number, which I did. I received a verification code via text and was told that my account would be reviewed within 24 hours. After a couple of days passed, I found that my account had been disabled. I filled out a form as instructed and received a response with a code, requesting a picture of my name, Instagram username, and the code. Despite submitting this information several times, my account remains disabled. I kindly request that my account be reactivated as this deactivation was done in error.

Hello, I am SHIVAM MALVIYA, a user of Instagram, Facebook, and WhatsApp. On Tuesday, my friends accessed my Instagram account and sent an inappropriate video to another user, leading to my account being permanently banned and deleted. Consequently, my Facebook account was also banned and deleted despite my long history and memories associated with it. I have always adhered to the terms and conditions of Instagram and Facebook. I kindly request assistance in restoring my Instagram account, as it is also impacting my Facebook account. My Instagram username is shivammalviya1001. I appreciate any help you can provide. Thank you.

My iPhone 11 was hacked, affecting my Instagram account. It all started when my cousin sent me a questionable link on Instagram, which I usually avoid due to potential scams. Unaware that his account was compromised, I clicked on the link, leading to a sketchy sign-in page asking for my email and password. As I entered my details, my phone warned me of hacking activities, prompting me to take immediate action against the hacker. After encountering fake websites on Safari, I sought help from my sister, who advised me to change all my passwords. While reviewing my saved passwords on the Keychain, I discovered unfamiliar accounts like "poscholowski Ronny," indicating a breach. I removed all suspicious passwords and updated the rest, including my email password from hotmail.com to my current one from gmail.com. Despite multiple password changes, I faced repeated log-in issues, with my location showing inaccuracies like Gonbach instead of my actual residence in Hütschenhausen. After diligently rectifying the location discrepancy in my Instagram account settings, I continued to face log-in challenges but eventually restored the correct location and regained access to my account. It would be greatly appreciated if someone could review my Instagram account: maikelschulz_ to ensure its security. Thank you.

My iPhone 11 My Instagram account was hacked. My cousin sent me a link on Instagram, which seemed suspicious. I usually avoid these links as I know they might be scams. Unaware that my cousin's account was compromised, I clicked on the link, thinking it was related to his sister's wedding we attended on 21.08.21. Upon clicking, I was directed to an Instagram sign-in page despite already being logged in. My email and profile picture were pre-filled, appearing sketchy. After entering my password, the page redirected to Safari and attempted to load something malicious. I quickly closed the tabs when my phone alerted me about the hack and the hacker monitoring my actions. Alarmed, I informed my sister, who advised me to change all my passwords. I checked my password keychain, discovering unfamiliar passwords linked to accounts like "poscholowski Ronny." Though I didn't find any suspicious apps, I deleted these passwords, updated all my passwords, except for Instagram, as the password reset email wasn't sent to my correct email domain. After struggling to reset my Instagram password, I eventually regained access but noticed unusual login activities showing the location as Gonbach, not my actual residence in Hütschenhausen. Despite changing the password multiple times, the issue persisted until I finally resolved it after several attempts. The location changed to Frankfurt, bringing some relief. However, the constant sign-outs persisted, prompting me to reset the password again to stabilize the location. I am uncertain about the severity of the breach and request an investigation into my account, maikelschulz_, to assess the impact. Thank you.

My iPhone 11 had my Instagram account hacked. I received a suspicious link from my cousin, which I usually avoid, but unknowingly clicked on it. It took me to a fake sign-in page, and despite having my email and profile picture pre-filled, it felt sketchy. After entering my password, Safari loaded, and my phone alerted me about hacking. I quickly closed the scam websites. My sister advised changing all passwords. While updating passwords stored on my phone, I noticed unfamiliar ones like "poscholowski Ronny." I removed them, including changing my email password. However, I couldn't change my Instagram password as they sent a reset link to the wrong email. After several attempts, I managed to regain access but faced continuous log-out issues. Despite changing passwords, the hacker's location showed as Gonbach and not my hometown. Instagram kept notifying me of log-in attempts from that location. Even after correcting it multiple times, I was still logged out abruptly. I eventually succeeded in shifting the log-in location back to Frankfurt. I request assistance in investigating my Instagram account "maikelschulz_" for security reassurance. Thank you.

My Instagram account was hacked after clicking on a suspicious link my cousin sent. Even though I thought it was related to a recent family event, I soon realized my account was compromised. After entering my password on a fake sign-in page, my phone alerted me of the hack. I promptly changed all of my passwords and noticed unfamiliar ones saved, like "poscholowski Ronny." Despite struggling to reset my Instagram password due to an email mix-up, I eventually regained access but kept getting logged out, with the hacker's location showing as Gonbach instead of my usual Frankfurt location. After several password changes, the issue persisted until finally returning to normal. The abnormal login activity raised red flags, causing me much concern. Can someone please look into my Instagram account "maikelschulz_" to ensure everything is secure? Thank you.

Hello Instagram Team, I am reaching out regarding the disabling of my personal Facebook and Instagram accounts due to a violation of community guidelines. I apologize for the mistake I made by sharing a video that was given to me by someone else with the intention to cause harm. This was an error, and I assure you it will not happen again. The loss of access to my accounts has caused me significant inconvenience as they contain a lot of important data and information. I kindly request your assistance in recovering my official Facebook and Instagram accounts, which have been disabled by an individual seeking to harm me. Thank you for your understanding and support in resolving this matter. Best regards, Paras Sharma Instagram Username: parassharma4618 Email: [redacted]

Hello, I urgently need assistance with my hacked Facebook and Instagram accounts. On Monday at 10 am, I discovered I was unable to log in with my password. Subsequently, my Facebook account was compromised, and a video was uploaded from a location in the US while I reside in Lithuania. My Instagram account is also disabled since both accounts share the same password. Unfortunately, contacting Facebook Help Center has been unproductive as I am only provided with a generic response for the block. I am distressed as important information for my studies is inaccessible. I plead for your help in recovering my accounts. I will provide screenshots to support my case, including the hacker's account details. Your prompt assistance is greatly appreciated. Sincerely, Gabija D.

Yesterday, my phone data was completely erased. Before that happened, I set up 2FA using the Duo app and linked it to my account, @allyjina. When I tried to access my account after the reset, I was prompted to enter my 2FA code, which I didn't have. The only other option was the backup code provided by Instagram when I set up 2FA, but I lost that as well since I only took a screenshot. I've been in contact with Instagram customer care via email, and they asked for a photo of me holding a handwritten code, which I provided. They then informed me that 2FA had been disabled for my account. However, when I tried to log in again, I was still asked for the 2FA code even though Instagram said it was turned off. I'm unsure of where the issue lies, as others in a similar situation received their backup codes from Instagram. I urgently need access to my account and require my backup code.

I am experiencing an issue with my Instagram account email being associated with two separate accounts. Despite providing the correct password, I am unable to reset the password for my account due to suspicion of suspicious activity. Additionally, there is another account linked to my email with a period added to the address, which should not affect it according to Google. When attempting to reset the password for this linked account for security reasons, Instagram does not recognize any errors. Although I receive emails from both accounts in my Gmail, I have not verified the account that I did not create. The creation date of this second account predates mine, making me doubt a hack. My email has never been compromised. I am seeking clarification on how these accounts are connected without my verification.

Hello, Username: Shaxnoza.sh Old phone number linked to Instagram: [redacted]17 I am reaching out from Tashkent to seek assistance with a significant issue. My sister is unable to recall her Instagram password, and despite several attempts to change or reset it, we have been unsuccessful. The challenge lies in the fact that the email address and phone number originally associated with the account have been altered, preventing us from receiving the password reset link. This account contains precious memories of my sister, and I recall receiving a standard procedure from Instagram support for password reset when I encountered a similar situation with a different account. Upon providing photos as requested by Instagram support, they assisted me promptly. I kindly request a similar protocol to assist my sister. She is willing to comply by taking the necessary photos for verification purposes. Username: Shaxnoza.sh Old phone number linked to Instagram: [redacted]17 I eagerly await your response. Warm regards, A. Komilov