Instagram Customer Service Issues

Dear Instagram Support, I believe my Instagram account was disabled in error. I have not used any third-party apps or violated community guidelines. I am unable to log in despite this, and it is crucial as I have a lot of important data saved in that account. I appreciate your assistance in recovering my account. Username: tesla_.official Thank you, M. A. Email: [redacted]

Dear Instagram, I kindly ask for your assistance in reactivating my account. I assure you that I have not violated any rules. The incident occurred when a friend pranked me into sending a video. I have always respected your guidelines since I started using Instagram in [redacted]. I am a loyal fan of your platform and promise to abide by the rules in the future. If my account is not reinstated, I will not create a new one. I respectfully request that you review this issue and lift the ban on my account. Thank you.

Hello, For the past 48 hours, we have been unable to access our Instagram account prodeck74. We keep getting a message asking us to wait a few minutes before trying again. We are also facing issues trying to link our Facebook page Pro-DecK @prodeck74 to Instagram as we receive the same message. Additionally, we are unable to connect to Creator Studio for our Instagram account. I am the administrator of the Facebook page @prodeck74 through my Facebook account Jean-Pierre Desmarchelier. Thank you for your assistance. Best regards

Hello, I am reaching out because someone has changed my email address and phone number on my Instagram account, indicating that it has been hacked. I would like to recover it as soon as possible. I am using IOS, and the changes were made on July 9, [redacted], at 4:20 PM. Can you please help me? The email address that was used to steal my account is: [redacted] My actual email address is: [redacted], and my phone number is 07.84.78.68.75. Thank you.

Dear Sirs and Madams, Today, I attempted to access my Instagram account but was informed that it has been temporarily blocked. To resolve this, I need to input a code which should have been sent to me. Unfortunately, my account is linked to my old phone number, and therefore, I did not receive the necessary confirmation code. While I was able to briefly access my other accounts, I am now unable to reach my correct profile. The account no longer displays the information regarding the block. Could you please assist in reactivating my account with the username linamalin.mo? To log in on another device, I will require the confirmation code to be sent to my new number (01[redacted]). Best regards, Malin Meyer-Olden

Yesterday, I discovered that my daily_improvement_ Instagram account was hacked. Someone changed my username, making it seem like my account didn't exist. Even though I could still see my content through my other linked accounts, when I tried to log in, it failed. After reporting the issue, I managed to regain access to my account. I found an unfamiliar email linked for code retrieval. Resetting my username, I enabled two-step authentication and added my phone number. Despite attempts to secure my account, I noticed unauthorized access from a location like Ukraine. After reinstalling the IG app, I faced login issues with incorrect verification codes being sent to another email associated with my account. Trying to seek help from IG resulted in suspicious emails from "Facebook" with requests for personal information. I need help to resolve this situation and regain control of my account.

I recently switched to a new mobile device, and my old phone number, which is no longer active, is linked to my Instagram account. I was able to log in using just my Facebook username and password a few days ago. However, after experiencing some issues and reinstalling the app, I'm now being asked for an SMS code that's being sent to my old number. Since I'm currently not logged into any account, I'm stuck. Even when I update my phone number on Facebook, Instagram still sends the code to the old number. I find it confusing that despite my account being connected to Facebook, I can't simply log in using my Facebook credentials as before.

I recently received an email from Instagram to change my password due to suspicious activity. After doing so, I discovered that all my draft reels were deleted upon logging back in. I typically use both iOS and Android devices to access my account, and I'm experiencing issues on both. iOS deleted my draft folder, and on Android, I'm encountering an error message stating, “oops something went wrong please try again later” when trying to access draft reels. During June 30th to July 1st, [redacted], I was on my honeymoon and created many precious memories and content during that time. These memories are very important to me, and I kindly request that they be restored as draft reels. Your prompt attention to this matter would be greatly appreciated. Thank you for your assistance.

Hello, my main account is under the username “Manuela.c.e”. I've had no issues with it, except for logging into the app "Reports+" which led to my account being compromised, according to Instagram. I can't verify my identity because I no longer have access to my previous email or phone number. However, my Instagram is linked to Facebook and I have provided an email "[redacted]" for collaborations, which I can access. I'm willing to send my ID or a live video to prove my identity. I cherish the old memories on my account and would appreciate any assistance in retrieving it. Please review the situation and assist me. Feel free to contact me if needed.

Hello, I need assistance with my Instagram account that was unexpectedly locked on April 18, [redacted]. Upon opening the Instagram app, I was surprised to find it locked with no prior notice. The issue lies in recovering the account because the email used to create it was deleted by Google long ago. Although my phone number is not linked to the account, my 10-year-old Facebook account is, which should serve as proof of ownership. Both accounts contain pictures of me, which should validate my identity. I have reached out to Instagram support multiple times, but have only received automated responses directing me to reset my account password, which is not the problem. I cannot access the old email for the security code they sent. This account holds sentimental photos of my family and friends, so reclaiming it is crucial to me. Despite my efforts over several months, I have not made any progress with Instagram support. I am willing to provide additional details if needed. Thank you for your help. Best regards, - T. Koskinen

Hello Instagram Team, I am a regular user on your platform and I am experiencing an issue with my account. The ID in question is king_vivek_.[redacted]. Lately, I have noticed a decrease in views on my videos, despite following all the rules. I regularly post short videos (Reels) and I am seeking assistance to increase the views on my content to gain more popularity on your platform. I have quickly gained 1k followers on my account, and since then have been sharing 2-3 videos daily. I am hopeful for your support in helping me grow my presence and potentially become a celebrity in the future. Thank you for your attention to this matter. Instagram account: king_vivek_.[redacted]

Dear Forum Members, I am Mehdi Nasiri, an Instagram user from Iran. I am encountering an issue with accessing my Instagram account, balaban.group, which I suspect has been hacked and deactivated. I have made several attempts to recover the account using my email and phone number, but it seems that both have been changed without my authorization. The account is valuable to me as it is linked to my personal and professional pages, and it serves as an essential platform for my business in the tourism industry. I have provided evidence to support my ownership of the account, including connections to my personal page and Facebook account, as well as details like my phone numbers and IDs. Losing access to this account would significantly impact my livelihood, especially during these challenging times. Any assistance in recovering my account would be greatly appreciated. Thank you for your attention to this matter. Sincerely, Mehdi Nasiri

I returned from a week away to find that my Instagram account, @gangsta.bardi, had logged me out. Upon trying to log in, I received a message stating my account was disabled for violations. What actually occurred was my account was hacked, and inappropriate content was posted to trigger the deactivation. This was a mistake, and I urgently need my account restored. I have family and friends I can only contact through this account, and I missed out on completing important high school projects due to losing access to a group chat. If I regain access, I promise to enhance its security by changing the password and updating some account details. Please assist me in recovering my account promptly. Thank you.

My account was compromised on 07/11/[redacted]. I received an email notification informing me that my email was changed and my mobile number removed, making it impossible to log in. Despite removing the new email address, I can't access my account as no email is linked to it for password reset. My Facebook account "Kontra Btz" is connected to the Facebook page "Kevin Rebels" through Instagram, where my account name was changed from Kevin_rebels_official to kevin_rebels. I've contacted Instagram support with a verification photo and email. Could you please reactivate my account or add my original email? Thank you for your assistance! Kevin Email: [redacted]

I encountered an anime reel that made me uncomfortable, and when I expressed my feelings about it, someone dismissed my concerns and called me mentally stupid. We ended up in a heated argument where I had to defend my stance against cartoon porn involving children. The situation escalated, and now my social media account is not working properly. I cannot refresh my feed, view posts, or access my messages. I am distressed and want to regain access to my account. I don't know if I am shadowbanned or if my account was hacked, but I know I did not engage in any inappropriate behavior.

My Ravenzpunkpit account has been compromised. The email associated with it has been changed, and I am unable to access it. I have attached a screenshot of the hacker's email address, which is r*******[redacted]; however, I do not have a Yahoo account. I usually use my Gmail accounts: [redacted] linked to my Instagram, and either [redacted] or [redacted] I recently updated my phone number from [redacted] to [redacted], which the hacker wouldn't know. I received an email about a login attempt on my nonexistent Facebook account, making me believe it was a scam. My concern is not only about my account but also about someone posing as me, using my watermarked photos under Ravenzpunkpit or Ravendivito. I need access for my photography collaborations with webzines and magazines. Any assistance you can provide would be greatly appreciated. Thank you for your time. Sincerely, Raven Divito

Hello Instagram, I am contacting you regarding an issue with my account. On 06/05/[redacted], I received a notification on the Instagram app requesting verification within 30 days. After entering the code sent to my phone number and waiting for 24 hours for my account to be reviewed, I was informed that my account was disabled for not following the terms. Upon reviewing the terms, I did not find any violations. This account is personal to me, and I am eager to retrieve it. I signed up with the email [redacted] and used the phone number [redacted]. My username is hegavemesloppytoppy. Your assistance in recovering my account would be greatly appreciated. Thank you, [redacted]

My Ravenzpunkpit account has been hacked, and I can no longer access it because the email has been changed. The hacker's email is r*******[redacted], which I've never used. I have three Gmail accounts, with [redacted] linked to my Instagram. Although I recently changed my phone number from [redacted], which was used to sign up, the hacker shouldn't have this information. I received an email about an attempted Facebook account access, but as I no longer have a Facebook page, I ignored it thinking it was a scam. I suspect the hacker is impersonating me as my photos are watermarked with Ravenzpunkpit or Ravendivito. I urgently need help to recover my account for my work as a rock photographer. I am concerned about my friends and the content on my account. Please assist in verifying my ownership through my photos and profile picture. I request Instagram to send a link to my original email and to verify my identity by showing my face in a video matching the profile picture. It's crucial to rectify the unauthorized email and phone number changes promptly. Thank you for your attention to this matter. Sincerely, Raven Divito.

Subject: Assistance Needed with Disabled Official Facebook Account Hello, I am writing to seek help with my official Facebook account that got disabled for unknown reasons. My account was linked to my Instagram and I have followed all community guidelines, refraining from posting any inappropriate content. I have already submitted a request to the Facebook team for account recovery. My name and date of birth on my profile match my official documents. I kindly request assistance in recovering my official Facebook account. Thank you. Email: [redacted] User name: abhikumawat1.0.1.0 Full name: Abhishek Kumawat

My Instagram account was recently deactivated due to suspicious activity, but I have no idea why it happened since I did not violate any guidelines. Unfortunately, I cannot prove my identity as I have lost access to both my old email and phone number, making it impossible to receive the security code. Despite my attempts to fill out the reactivation form, Instagram keeps stating that my account is active and has denied my submissions. The message I received mentions suspicious activity and temporary account locking as a security measure. If you can assist, please contact me at [redacted] My account name is liang555, and the lost email is [redacted] The lost phone number was +[redacted]7, and my current number in Taiwan is +[redacted][redacted]. Thank you for your help in reactivating my account. Sincerely, Wei Liang.