GoFundMe Customer Service Issues

I received a text to finish a fundraiser I started, but I'm unable to complete it alone as I am disabled and can only dictate. I had signed up in October but never began until now. I need assistance with deleting or completing it since it's only half finished. I appreciate any support with this urgent matter. My caregiver is helping upload photos as well. Thank you for your understanding. Lisa F.

Hello team, I organized a fundraiser on November 1st. Initially, the withdrawal setups were swiftly approved, and donations started to come in. However, when I attempted to withdraw the funds a few days ago, I was informed that the campaign was under review, and all withdrawals were on hold. I am currently unaware of the issue or how to resolve it. It is crucial for me to access the funds promptly, but I have been unable to reach GoFundMe through email. Can you assist me with this matter? Thank you.

I am a recipient of a fundraiser and have been asked to receive the funds. When I log in, I see a page with the "accept" and "decline" buttons. Clicking on "accept" does not work. I cannot access the funds to start the withdrawal process. I need the money for travel, but I am currently stranded in Reno because of this issue. I have emailed twice, but it seems that this is the only way to contact gofundme. Waiting for a response via email is frustrating, as urgent matters require immediate attention which is why phone support is essential for quicker assistance.

I have around $45 on my GoFundMe account, but I'm having trouble accessing it. I couldn't provide a reason, and someone donated through Google Pay. How do I ask that person to switch it to a method I can use? I urgently need assistance since I currently have no power and am at a neighbor's house. I need guidance on how to add my card or bank details. I am feeling lost and would appreciate your help. - Sharon S.

I donated $[redacted] to "Grow with Divine Healing Heart Ministry" through their GoFundMe page on September 23, [redacted]. However, my credit card was initially charged $[redacted].50. After contacting my credit card company, they credited me $62.50 and resolved the issue with GoFundMe. The ministry received the intended $[redacted]. Recently, on December 31, [redacted], I discovered GoFundMe has credited my credit card with $[redacted].50. This situation has left me bewildered. It appears that the ministry has only received $62.50 from me due to this unexpected credit. I did not authorize any additional credits, except for the original $62.50 tip added by GoFundMe without my consent. I am seeking assistance to rectify this confusion and ensure that my intended donation of $[redacted] reaches the Ministry as originally planned.

I am John Channell, and my sister created a campaign to help with my medication costs. She invited me to join the team to monitor progress and set up a bank transfer, but I'm having trouble with the process. My legal name is John Thomas Channell III, but I am known as Tommy. Will this name difference be an issue? Time is critical, and any assistance is appreciated.

Subject: Withdrawal Issue - Need Assistance Dear Go Fund Me Support, I have encountered an issue trying to withdraw funds from our Go Fund Me account to a bank account established in December for our nonprofit organization, "anbu," specifically a [redacted](c)(3). Despite multiple attempts over the past week, I have been unsuccessful in completing the withdrawal process. I am uncertain of the required steps and documentation needed for the transaction. When seeking guidance via the "help chat," I received no resolution to the problem which continues to persist. The error message displayed states: "Business registration and/or company name and/or the shareholders appear to be incorrect or cannot be verified." Feeling increasingly frustrated, I am reaching out for your assistance in resolving this matter promptly. Your help in this regard would be greatly appreciated. Thank you for your attention to this matter. Best regards, Kristin Bloomer

My name is Barbara C. I have set up a GoFundMe account for my son, Steve L., who passed away in a car accident on 10-04-[redacted]. The fundraiser is for fulfilling Steve's last wishes. I noticed that another person, Keeli K., has also created a similar account. Keeli informed my son's friends to donate to her account instead of mine, claiming something was wrong with my GoFundMe post. Steve's birthday is March 25, [redacted], making him 52 years old at the time of his passing. I received a notification from GoFundMe about two-factor authentication on my account. One of my son's friends, Truman Y., donated $50 to the fund. Any assistance with resolving this matter with Keeli and managing my GoFundMe account would be greatly appreciated. Thank you for your support.

I have already verified my email and phone number. I attempted to set up withdrawal information, but I keep encountering an error message when entering the financial institution. Even though I input the correct username, password, and security answer, I receive a message saying, "WE'RE SORRY WE COULDN'T PROCESS THE REQUEST. PLEASE TRY AGAIN." I have attempted this multiple times daily for a week without success. Unfortunately, none of the options in the help center address this issue.

I've become acquainted with the Freedom Convoy [redacted] as a peaceful assembly of truckers; however, they are now being wrongly labeled as a terrorist group. This is utterly outrageous! It's inconceivable that 30% of Canadians would support a violent cause. The funds raised should be released as intended by the donors, who gave with the belief that they were supporting a noble cause for the good of all. The convoy represents unity and solidarity among like-minded Canadians who are advocating love, freedom, and Canadian rights, as reflected on our $10 bill. Every individual deserves fair treatment and protection under the law without prejudice. These funds are meant for positive purposes - education, love, and fostering solidarity among Canadians. They do not align with the characteristics of a terrorist organization.

I am writing with deep concern as there are attempts to shut down the GoFundMe page for the truckers convoy. This peaceful protest is set to be a significant event in Canada, and I implore you not to be swayed by those hired by Justin Trudeau to halt our efforts. Canadians have generously contributed their money to reclaim our country's freedom. Please don't be misled into viewing this group as a terrorist organization; it is quite the opposite. Despite any offers to cease support, I urge you to stand on the right side of history. It is your responsibility to stand by the individuals who have financially backed the truckers. The forthcoming peaceful demonstration will be remarkable. If you are in the vicinity, consider joining us at the rally! God bless.

I urge everyone to consider supporting the peaceful protest by the people of Canada for the [redacted] Freedom Convoy. It is essential to uphold our rights, as outlined by the Canadian Civil Liberties Association. Refusing to support this demonstration may lead to legal consequences and contradict the organization's mission statement. Let's remember that each of us has the potential to make a positive impact on the world. Platforms like GoFundMe empower individuals to share their stories and mobilize support for meaningful causes. Together, we can drive change and create a better future. It is crucial to act in accordance with the law and stand by principles of justice.

Subject: Support for Truckers' Fundraiser Dear Legal Team at GoFundMe, I am writing to express my support for the truckers' fundraiser on your platform amidst rumors of potential government interference. I hope these rumors are unfounded and wish to emphasize that this is a peaceful protest in support of Canadian rights and freedoms in alignment with ethical and legal standards as well as our Canadian Constitution. I urge you to uphold the integrity of this initiative and avoid any external disruptions. I have faith in the individuals managing the funds and trust that financial matters will be handled transparently and responsibly. Thank you for providing a platform that enables such fundraising efforts.

The Freedom Convoy [redacted] was organized to support a peaceful protest against vaccine mandates imposed by the government. I made a donation to show my support for the cause because I believe many individuals have lost their jobs due to these mandates that may not effectively address the issue. I recently learned that the gofundme for this cause is being threatened by the liberal government, falsely labeling it as a terrorist organization. The organizers have cooperated with law enforcement in various areas and have set clear rules through videos for participants to follow during the protest. They emphasize that it is a peaceful demonstration and insist on respecting the laws. I stand by their right to protest because this movement is not just for truckers but for everyone. I hope the funds are released to the organizers, and I recommend watching their informative videos on TikTok that align with the points I have mentioned.

Hello, I wanted to raise awareness that the Liberal Party of Canada is attempting to label the recent gathering of Canadian and U.S. truckers as terrorists. I urge GoFundMe to recognize this as clear political bias by the Federal Government. There is no terrorism involved; it is simply hardworking individuals trying to provide for their families. It's absurd. The right to assemble is not an act of terrorism. I trust GoFundMe will not acknowledge such baseless accusations. The fundraising campaign has been successful, and I hope to continue assisting those in need through this platform. Sending wishes of peace and freedom to all readers and the GoFundMe team. Best regards, Terri Howard

I would like to raise awareness about the Canadian Truckers Convoy [redacted], who are protesting peacefully without any violence. These individuals are making personal sacrifices to uphold Canadian freedoms and oppose the vaccine mandate. There are concerns about the safety and legality of Covid vaccines, as they are currently under investigation in the UK for various serious offenses. It is crucial for law enforcement to fulfill their duty of protecting the public and halt vaccine production if necessary. The public should have the right to choose what goes into their bodies to safeguard bodily autonomy. Let's stand united in support, despite any political disagreements. Thank you for listening. Best regards, Grace

I stand with the Freedom Convoy [redacted]. It is a peaceful movement in Canada against mandates. This is not terrorism; it is a worldwide effort against government-imposed mandates. Despite our voices falling on deaf ears, Canadians are uniting to gather in Ottawa. It will be a peaceful assembly to ensure our government hears us collectively. This global movement is a demonstration of unity against mandates. The funds raised on GoFundMe are from hardworking Canadians supporting their own. Let's not divide the nation by hindering the financial support for those who can't be present in Ottawa. Every donation is tracked, and Canadians have willingly contributed. Please allow us to continue supporting the cause through the GoFundMe account.

I find myself in a distressing situation due to a fraudulent loan I obtained for my grandchild. Initially for [redacted], it has spiraled to nearly [redacted], leaving me in a crippling financial state. Despite reaching out to 5 different government agencies over the past 7 months, I have not received the necessary assistance. The fraudulent lender continues to harass me and my family, even threatening us. At 70 years old, all I wanted was a small loan for my grandchild's nursery, but now my credit is ruined, and my savings depleted. It's disheartening that after all this time, I am still struggling with no resolution in sight. If anyone has any information, support, or resources to offer, I would greatly appreciate it.

I have noticed that the Liberal government is attempting to shut down the fundraiser for "Freedom Convoy [redacted]," labeling it as a terrorist act. The event is a peaceful endeavor aiming to restore the freedoms Canadians enjoyed just two years ago, a legacy fought for by our ancestors during times of war. Should you opt for its removal, I will cease to support Go Fund Me in the future. I anticipate that one of the 30,[redacted] backers will create an alternative platform for us to ensure the truckers still receive our sincere contributions. Please consider supporting the cause that is aligned with the right side of history. It appears evident that the current extreme measures are not effective and are even causing harm, particularly to our young children. Thank you for your attention to this matter.

It has been brought to my attention that there are concerns about how GoFundMe and potentially the Canadian government are treating the donations related to the trucker convoy. Reports suggest they are considering labeling these donations as supports for a terrorist organization, which is quite alarming. It is hard to believe that while other groups are not labeled as such, the truckers are facing this accusation. Many demonstrations are happening across the country, but it seems that Canadian mainstream media is not covering them adequately. This lack of coverage, along with other suspicious incidents like malfunctioning traffic cameras during protests, raises questions about the transparency of information being shared with the public. It is essential for organizations like GoFundMe and the government to uphold fairness and support the rights of Canadians without unjustly labeling them. If these allegations are true, it could lead to a loss of trust from the public. It is crucial for these entities to address these concerns and ensure they are acting in the best interest of the people they serve.