GoFundMe Customer Service Issues

I have concerns about the Canada Unity Freedom Convoy [redacted] campaign. It appears that some are labeling them as terrorists, which I strongly disagree with. The individuals participating in the convoy are ordinary citizens who are frustrated with the current government. They are not terrorists. There has been no evidence of terrorism within the convoy. I urge you to watch a video of Trudeau making divisive remarks about some individuals. The participants in the convoy are genuine Canadians who are speaking out against the government's actions. It is important that they are allowed to express their voices in Ottawa without interference.

I contributed to the Freedom Convoy [redacted] to show my support for their peaceful protest. I have recently learned that the government is falsely portraying them as terrorists and violent, which is completely untrue. The convoy has established guidelines, collaborated with law enforcement in every area to inform them of their schedules, and provided instructions on how to handle individuals who do not comply with the rules. I believe in abolishing ineffective vaccine mandates that do not prevent the spread of the virus. I disagree with individuals losing their jobs for choosing not to be vaccinated. This is the first time I have donated to a GoFundMe campaign, and I trust that my contribution will be forwarded to the organizers as intended. Should this not be the case, I kindly request a refund so I can support them through an e-transfer instead.

I have become aware that there is pressure on GoFundMe from the Government or Media regarding the Freedom Convoy [redacted]. If this is true, I am writing to express my concern about the misinformation campaign targeting this peaceful protest, which I have donated to and passionately support. GoFundMe must fulfill its obligation to protect both the organization and the donors from any form of tyranny or misrepresentation. If GoFundMe gives in to this campaign against the lawful protest, it will be held accountable, and I will not support GoFundMe in the future. I will also encourage others on social media to do the same.

I am having difficulty setting up a withdrawal for my fundraiser for a memorial/funeral. I have had to cover the raised amount personally until this issue is resolved. Despite verifying my email multiple times, I keep receiving verification email requests with no success upon completion. This process is very frustrating. Despite reaching out to customer service, I feel misunderstood, as the responses do not address my ongoing problem, possibly due to automated keyword recognition. I am unable to effectively communicate my issue without using the word "withdraw." Any assistance in resolving this matter would be greatly appreciated. Thank you. - Debbie Swartz Wilson

Hello GoFundMe, As a concerned Canadian citizen, I oppose your decision to freeze donations from thousands of Canadians for the Freedom Convoy [redacted]. The Freedom Convoy is not a terrorist group; our truckers are essential for providing food and resisting medical tyranny. Without them, our country risks becoming a fascist, communist state, akin to the atrocities of Nazi Germany. This is not a pandemic; it's a medical crisis. By halting donations, you are complicit in this crisis and the deaths caused by vaccines, including children. Please reconsider your stance, as history will judge your actions. We stand firm, and the world is watching your response. Sincerely, A Concerned Citizen

I contributed to the Truckers Freedom Convoy through GoFundMe, but it's concerning to hear that they are holding onto the funds. This behavior seems unjust. We, as donors, choose to support causes willingly, so the funds should be promptly released to the convoy organizers for their use as needed. The platform's actions appear biased and deceitful; they should either release the funds immediately or be shut down.

Good morning, I have a concern regarding gofundme.com's policy on supporting individuals outside their serving region. I am unsure if my request to fund my family's educational conference will make sense to others. Due to financial challenges caused by covid and poor investments, my business and personal finances are struggling. Tony Robbins's educational Virtual Conference could be a turning point, scheduled for March 17-20, [redacted]. In need of financial and emotional support, I seek guidance on how to move forward. Any assistance directly towards Tony's event would be appreciated. If direct support is not an option, any advice on alternative assistance would be valuable. Thank you for your understanding. Best, Corrie Toppin

When I initially created my account, it was set up three times due to a Wi-Fi issue, so I visited a local McDonald's for a connection. Upon returning home, a friend assisted in deleting two duplicate accounts, but accidentally removed all three. One of the deleted accounts, Angela Poskey, had donated $50, and Olene Oaks Tenal had also made a contribution. Despite the donations clearing from their bank accounts, these funds did not appear in my account when I recreated it. I have reached out to the donors, but have yet to receive the refunded money. Any assistance would be greatly appreciated.

My son passed away on December 18th. I traveled from Las Vegas on the same day. On December 24th, I visited the casino and lost my phone. This caused me to forget my password and I cannot access my GoFundMe account, which holds about $[redacted] for my son. I have a new phone number now but it's not linked to the account. I know my email, l a t u n g a p r i c e @ gmail.com, and the old phone number was [redacted]. I need help recovering my account as I'm still raising funds for my son's cremation. Please assist in resolving this issue, as I'm unable to retrieve the password without access to the old phone, which is crucial for the verification code.

I have sent funds for Canadian Truckers to Ottawa with the expectation that all the funds will be released to the truckers. The people are supporting the truckers in their efforts to have all Covid mandates removed by the government. Many individuals are losing their jobs for not getting vaccinated, despite evidence showing that vaccinated individuals can still contract and spread the virus. The mandates should come to an end, and getting vaccinated should be a personal choice without coercion or bribery from the government. The money sent is intended to support the truckers and their cause. Please release all the funds promptly.

I would like to address the freezing of the funds for the FreedomConvoy2022. These funds, contributed by honest, hardworking individuals seeking their freedoms, should not be frozen. The truckers leading the movement are not racist, terrorists, or anti-vax. Protesters from diverse backgrounds participate, as seen in videos on Twitter and Rebel News. The organizers are vaccinated, and the protests reflect the desire of the majority of Canadians to regain their freedoms and country. Freezing the account would mean taking money from donors unjustly. Canadians are prepared to take legal action against GoFundMe if the funds are frozen. The unity among Canadians due to the truckers' movement makes it unwise to freeze the funds. Let's do what is best for everyone. Sincerely, J. M. from Thunder Bay, Ontario, Canada.

The funds from the Freedom Convoy should be released to support the truckers. These funds were given in good faith, and despite some unrelated individuals causing issues, the core message of the convoy remains. It's important to seek information from various sources like YouTube videos and alternative news outlets to understand the true situation unfolding, rather than relying solely on mainstream media. This movement is not solely about vaccines, but about upholding basic human rights outlined in the Canadian Charter of Rights. Canadians are seeking the freedom to reunite with family, work without mandatory medical interventions, and enjoy traditional gatherings. Releasing the funds will assist the truckers in continuing their efforts to restore our freedoms. By standing united, regardless of ethnicity, we can work towards a safer, more inclusive, and free Canada. Let's focus on lifting restrictions to reduce financial burdens on the truckers and prioritize support for overlooked veterans who have selflessly served our country. I encourage the prompt release of funds to support the diverse community rallying for shared freedoms. Personal donations have been made directly to the organizers while awaiting the distribution process.

I made a donation to the trucker convoy with the understanding they were heading peacefully to Ottawa. It's important to support peaceful assemblies, which are our right under the Canadian charter. I hope that the money donated is used properly and not halted by external influences. This movement is about freedom and standing up against corruption. It's upsetting to see actions perceived as colluding with politicians. We need to remember the importance of supporting the right side of history and not allow corruption to prevail.

Good morning. I wanted to bring to light that the Freedom Convoy [redacted] GFM has been paused. The Canadian Government seems to be attempting to brand millions of Canadians and supporters worldwide of freedom as terrorists. Let’s clarify that the Freedom Convoy comprises thousands of diligent individuals standing against tyranny and authoritarianism. The donations given - whether $5, $25, $50, $[redacted], etc. - are contributed willingly and with personal after-tax income. These donors are regular people, not terrorists. Not long ago, the Canadian Government allocated $10.5M to one individual with questionable beliefs without consulting the public. Now, we have a chance to back our truckers and show our support. We do not want to endorse a government that disparages its own citizens. The administrators of GFM should comprehend the situation and resist the Canadian Government's pressure. Please, release the Freedom Convoy [redacted] GFM to the organization that initiated it and transfer the funds raised so far to the hardworking Canadians supporting the truckers. Let’s stand together for FREEDOM. C.B. Toronto, Ontario Canada

Please release the funds to the truckers in Ottawa. People trust your page to donate to whom they want. And this is how you treat them, by withholding funds desperately needed for food and fuel. It's disappointing. These hardworking individuals are standing for your rights too. Please, release the funds that generous donors have contributed to a cause that offers hope for the future. Let this peaceful movement progress, not regress. It's disheartening that the PM labeled these people as terrorists, while allowing actual terrorists into the country. If you have a conscience, please release the funds to these wonderful, peaceful individuals who represent hope for our children's future. Let us all have the freedom to choose and live without restrictions. As someone who escaped a communist regime, I value our freedom dearly and do not wish to return to such oppression.

I am a concerned Canadian citizen urging everyone to see the truckers in a positive light, not as terrorists as labeled by certain officials. The peaceful protesters are not a fringe group but a diverse representation of Canadians standing up for rights. Our current Prime Minister does not have the support of the majority and it's important not to succumb to the negative portrayal. This movement is about unity and standing up for freedoms. Let's stay strong and continue to support what is right. Thank you.

Why has GoFundMe decided to freeze funds for the Canadian Trucker convoy when it is evident that the protest is peaceful? It is quite confusing why this action is taken, especially considering funds were released for bail for individuals involved in violent riots, looting, and assaults on police officers and civilians during the [redacted] summer protests. Due to such inconsistencies, many people are opting for alternative platforms over GoFundMe. This decision aligns with GoFundMe's past actions and business practices, leading to distrust among the public.

I attempted to withdraw funds and followed all the necessary steps. However, 2 days later, I received a notification that the process was unsuccessful. My name is Clint Rich, and the account is under the name "Savings account for Max and Parker Pisani." Instead of retrying and potentially encountering the same issue, I would appreciate speaking with someone for assistance. Thank you, Clint Rich. Your attempt to withdraw $6,[redacted].85 was unsuccessful in transferring to your bank. Please log in to your account and update your bank information today to resolve this issue. Several reasons may have caused the failed withdrawal, including discrepancies between the names on the withdrawal form and the bank account, incorrect bank numbers, or additional information needed by our payment processor. Ensure you update your withdrawal details by June 2, [redacted], to avoid donation refunds. To get started, select "Set Up withdrawals" or click on the "Withdraw" option in your GoFundMe Dashboard.

Good morning. I am reaching out to express my concerns regarding gofundme withholding the donations made by generous individuals. The funds were meant to support the truckers and participants of the Freedom Convoy [redacted] in Ottawa. These individuals are not terrorists but caring people fighting for our rights under the Canadian Charter of Rights and the Nuremberg Code. Please fulfill your obligation to collect and distribute the donations as agreed upon. Failure to do so may result in legal repercussions for misrepresentation if the Freedom Convoy [redacted] does not receive the funds. I urge you to uphold your end of the contract and restore trust in your services. Sincerely, Barbara B. Kamloops, BC

I'd like to share my concern about the situation regarding Gofundme and the Freedom Convoy campaign in Canada. Recently, I've noticed a lot of social media comments suggesting that Gofundme may be cancelling funding for patriotic causes. Some are recommending using Give Send Go instead. While Gofundme initially suspended the funds to ensure the organizers had a clear plan for distribution, I understood that move. Now, Gofundme has further suspended the account at the request of the Ottawa government, claiming the truckers are engaged in illegal activities. Every citizen has the right to protest peacefully. I was skeptical about the claims of discrimination, but this situation worries me. Gofundme's reputation is at stake, and if the funds are not released, it may be seen as betraying the public's trust. Releasing the funds as intended is crucial for maintaining trust with donors. Withholding support for the Freedom Convoy campaign could have negative repercussions globally. Many others share my concerns about Gofundme's commitment to its customers and donors. It's important to do the right thing in this situation.