Facebook Customer Service Issues

I posted publicly on 10-1-19 about an adult contacting my 14-year-old daughter on Instagram. This person has a history spanning at least a decade of trying to contact underage girls. Unfortunately, my post was taken down on Facebook for not meeting their standards. I believe it's important for the community to be informed about this. I'm willing to edit the post if necessary; I just want this issue to be reconsidered.

I have been experiencing difficulty accessing my Facebook account under the name Michael Bruce Brennen. Despite numerous attempts to reset my password and receiving non-functional codes, I suspect that my account has been hacked. I recently submitted a photo of myself holding a sign with a specific code as instructed but have not received any response yet. While I have managed to create a new Facebook page without any issues, I still require assistance in regaining access to my original account. Your help in resolving this matter would be greatly appreciated.

My fiancé has been struggling to access his old account for over a year now. Being less familiar with technology, I've been assisting him in trying to resolve the issue. When attempting to recover the account using his email, a new Facebook account was created. I promptly deleted this unintended account today. However, we are at a loss as to what went wrong. The profile in question goes by the name whiiteboyy Will and the profile picture shows a man holding a baby. The email linked to the account should be [redacted], but this is the same email that inadvertently created the new account I deleted. Is there a way for him to regain access to his original account? Please contact us via my email as my fiancé isn't very tech-savvy. He does have another profile with a similar name but is keen on re-accessing his old one. Thank you.

Dear Sir, This is Rk Suman. I have a Facebook account under the name 'Rk Suman'. I created a group called 'PM NARENDRA MODI MISSION [redacted],' which has now been changed to [redacted], approximately 11 months ago with the aim of supporting Narendra Modi to become the Prime Minister of India by the [redacted] General Assembly election. Initially, everything was going well until a member requested to become an admin, and after being granted permission, they removed all original members and appointed new admins with fake IDs - Smart Bou and Seema Tiwari. Please advise on how I can recover my account as I am the one who originally created the group using my account 'Rk Suman'. Thank you, Rk Suman

Hello Team, I am experiencing a serious issue with logging into my account. It seems that I have two accounts with the same details. I would like to delete one of them. The problem is that the email address associated with my other account is inaccessible because I have not used it in a long time. When I attempt to reset my password, the code is being sent to an unknown number that I do not recognize. My email address is [redacted] Could you please assist me in recovering my account?

Hello, my account has been compromised, and I'm unsure why this occurred. Unfortunately, this issue arose when I attempted to access "messenger" this morning and was unexpectedly logged out. My name is now Almantas Jonelaitis, having changed from Almantas Januskevicius two years ago. Although I intended to reset my password, I cannot access my Gmail account, as it was created when I was younger and I've since forgotten the password. Despite several attempts to switch the primary Gmail, I have been unsuccessful. Additionally, I mistakenly deleted the secondary email, [redacted], without reattaching it. I'm willing to provide any necessary information to recover my account.

Hello, I am Arvind Kumar. I have two Gmail IDs: [redacted] and [redacted] My Facebook account was created using the mobile number [redacted], with my photo uploaded since [redacted]. The account shows my birthdate as December 18, [redacted]. Unfortunately, my Messenger has been hacked. I am unable to access my original ID; however, I can log in to another Facebook account but not the one with my photo. I did not create my Facebook account through Gmail; there are fake accounts made with Gmail that I do not own. I only log in to my account using my mobile number and do not access it through a computer. I use the same mobile number for my old Gmail and Facebook accounts. I need help recovering access to my Gmail, Facebook, and Messenger accounts. Thank you for any assistance you can provide.

Dear Sir, I have been using my Facebook ID since 2[redacted], but for the past 3-4 days, I have encountered login issues with my account. It seems that my FB account has been hacked as someone has changed my login name, password, and recovery details. The account name is now showing as Mr. Derick Hansen instead of B S Rajput Chouhan. Additionally, my recovery email ID [redacted] has been replaced with another email ID. I kindly request urgent assistance in resolving this issue. Thank you.

I have set up two-factor authorization for security on my Facebook account. After logging out, I didn't receive the code generator text when trying to log back in. Facebook then deactivated my phone number while I was switching carriers to Verizon. I am now unable to retrieve the code to log in. This issue needs to be resolved promptly so I can regain access to my Facebook account.

I am unable to access my account because I have lost the email I used to create it. I cannot retrieve the password without access to that email. Additionally, I have changed my location from Ghana to Uganda, so the mobile number linked to the account is no longer valid. I kindly request assistance in receiving the verification code on my new Ugandan number: +[redacted]64. The Facebook account is under the name [redacted] My new email address is [redacted] Your help in resolving this matter and restoring my access would be greatly appreciated as I have important contacts on the account.

I recently switched carriers, which caused Facebook to deactivate my phone number. I have two-factor security on my account, and after logging out, I can't log back in because I'm not receiving my security code via text due to the deactivation. I need my number reactivated with Verizon so I can receive the security code and access my Facebook account again.

Hello. I manage the Facebook page for Sidewood Estate. Facebook has mistakenly created a separate page for Sidewood Estate called Sidewood Estate Cellar Door. I am attempting to merge the two pages so that all traffic and followers are directed to the main Sidewood Estate page. However, I am unable to select the option to merge the pages. Can you advise me on how to proceed with this issue? Thank you.

I was using Facebook Messenger when my phone shut down for about 5 minutes. When I came back, it said my session expired and logged me out. When I tried to log back in with my password, it kept saying it was incorrect. I attempted it multiple times, but it still wouldn't work. Unfortunately, I don't recall the recovery email or phone number linked to the account. I really need to regain access to my Messenger. Can anyone advise me on what steps I can take to resolve this issue?

I am trying to recover my Facebook account, but the recovery code is being sent to my email created on Yahoo in [redacted]. However, I have been primarily using a Gmail account since [redacted]. Yahoo informed me that due to inactivity, they cannot help me recover the account. If there's a way to get the recovery code sent to my Gmail instead of Yahoo, I would be able to verify my identity and reset my password. Any assistance in this matter would be greatly appreciated.

Hello, I made a Facebook account for Brotherman Locar Bar yesterday morning with the username [redacted] I used my partner's phone number to confirm the account, but we never received the code. I tried creating a new page using my phone number, 0[redacted], and added friends and likes, but the account got disabled. It mentioned needing to be reconfirmed for community security. Both my partner and I have been logging in from our phones. We just started our business, and Facebook is crucial for reaching our market. Please assist promptly. Thank you.

Hello, Good day, I'm Nandu M Chandran. I've been a Facebook user for a long time. Recently, Facebook requested my photo ID proof, which I promptly uploaded. However, the page keeps redirecting me back to upload the ID again. I rely on my Facebook account for many other apps, so this is quite inconvenient. I have attached a screenshot of the recurring page. Please assist me at your earliest convenience. Sincerely, Nandu M Chandran

My Facebook account was compromised. The email address associated with it was changed to [redacted] without my authorization, replacing [redacted] Unfortunately, I cannot access this new email, and my password was altered as well, hindering any account recovery attempts as the reset emails are going to an unreachable email. It seems that my Facebook profile was possibly deleted. I have utilized this account for over a decade, so I can provide you with usernames, prior email addresses, and previous passwords for verification. The account contains vital messages and photos that are of significant importance to me. It is crucial for me to regain control of my account. Your assistance in resolving this matter would be greatly appreciated.

I have been receiving multiple emails from Facebook about attempts to access my account or change my password, even after I deleted my account. Despite my efforts to communicate with Facebook about this issue, I have not received a response.

This is my second attempt to resolve an issue with Facebook through GetHuman. When I type my name as Barbara Stanley James, the page that opens up is under my son's name, Lesley James. Even when I click on "F" on my computer desktop, it continues to redirect to my son's Facebook page. Now, whenever I try to sign in, I receive an error message stating it cannot locate my account, or it directs me straight to my son's account as if I am him. Please assist me. I am unable to afford tech support and am a 79-year-old woman with limited resources.

I recently signed up for a new Facebook account and encountered issues during the login process. After entering the security code sent to me via email, I received a message about suspicious activity on my account, despite just creating it. I was prompted to verify my identity with an image that didn't load on my computer. When I entered the original security code, I received an error stating it didn't match. Selecting 'Try another code' didn't resolve the issue. This has prevented me from accessing my new Facebook account. Any guidance would be appreciated. - Sonia