Facebook Customer Service Issues

My ex-girlfriend gained unauthorized access to my Gmail and Facebook accounts and changed the passwords. My Facebook recovery is linked to my Gmail, and despite providing plenty of evidence like bank records and photo IDs, I cannot regain access due to the lack of customer support from Google. I can verify my identity, as evidenced by the photos on my Facebook account with my daughter, for whom I can provide passport copies. The account holds precious baby pictures that exist nowhere else, causing me great distress. I am disappointed by the lack of assistance from Facebook in resolving this issue.

I typically remain logged in on Facebook, but suddenly it asked me to log in again. I've been trying multiple times to log in, but it shows a different phone number and email. I can't receive the codes as it's showing old phone numbers. Additionally, someone else's Facebook keeps appearing. I have important memories on my profile related to my mother's funeral that I need. The same issue is happening with my Messenger, showing someone else's account. I have valuable videos of my late mother that I must access. My details are: Angela Booth, phone number [redacted]. Thank you for any assistance.

I am experiencing an issue with the page posting under the individual's name instead of the page name. Additionally, we have attempted to merge the old personal account page with the new business page, but after waiting for 7 days, there have been no changes. Both pages are for the same business, with the original one labeled as Carms "Education" featuring a smaller logo. The new business page, located under "Carms" "Page," displays a more magnified logo, showing less of the initial image.

The user shared their distressing experience with their Facebook account being disabled after trying to share posts through the creator studio. They have worked hard to build up their pages and are worried about the impact this will have on their online presence.

I was informed that I needed to switch my account from a personal one to a business page. I changed the name to unblock the account and followed a link they sent me to convert it to a page without losing any friends/posts/pictures. However, the link provided doesn't work, and I can't locate a contact number for assistance. I am currently stuck with a personal name account for my business. Any advice on what steps I should take next would be greatly appreciated.

Hello! I'm Darius, a member of a Volunteer group that previously managed the Page "Voluntari Smurd Sibiu" through a profile with the same name. We have lost access to that account and created a new one managed by regular profiles ("Voluntarii SMURD Sibiu"). Our request is to merge the two accounts or delete the old one to improve searchability and likes for the page. Thank you for your assistance!

My Facebook account, "Lukman Hussein," has been hacked. The hacker changed the email and password, and even erased my Instagram account under the username "lukman.hussein.[redacted]." I have been unable to recover anything as the reset codes are being sent to an email that is not mine, belonging to the hacker "[redacted]" I do not own an iPhone; the breach occurred from an iPhone while I use a Samsung phone. This account belonged to my late husband who passed away in April. I am Tania, and I kindly request urgent assistance in this matter. Thank you.

Yesterday, I learned how to set up a page for my debut novel, "Against the Wind." I wanted to feature the book cover and details about an upcoming event. Although I managed to do this successfully, I made an error by creating a $[redacted] 21-day boost for just a photo of myself, which understandably did not gain any traction. Is there a way for me to remove the incorrect boost and transfer the funds to the boost I actually want, the 10-day boost? Any assistance would be greatly appreciated. Thank you.

While at an Internet Cafe, I encountered an issue with my Facebook account. I received a message prompting me to log in again, leading to my account getting temporarily locked. Despite my attempts to secure the account by verifying friends' photos, I consistently receive an error stating my identity cannot be confirmed. This is concerning as my Facebook account holds vital information. Assistance in resolving this matter would be greatly appreciated.

My Facebook account was hacked on September 29, [redacted]. My profile name is Zrehm Francis Lorenzo. The email address linked to my account is [redacted] and my alternate email is [redacted] I attempted to reset my password but discovered that the only recovery option is through the emails linked to my account, which are both deactivated as I have not used them in years. I contacted my email provider, but they were unable to reactivate the accounts due to their inactivity. I am seeking assistance in recovering my Facebook account, as it contains important albums and messages. I am willing to provide any necessary documents or proof of my identity. Thank you for your help.

This is my second time facing this issue with Facebook locking me out without any explanation. Even though I uploaded my ID the last time, now when I try again, it doesn't seem to accept it. After clicking continue, there is no response and it just stays on the upload ID page. I require assistance to resolve this matter promptly. I also seek clarification on what is causing this problem and how to avoid it in the future. Your feedback on this matter would be greatly appreciated. Thank you, J.O., [redacted]

There is a profile under the name of Igor Smith, who is of Turkish descent and is using a fake name, address, and other details. This individual has been posting derogatory comments about India and Indians in general and has also posted my photo as their profile picture. Despite reporting this previously, no action has been taken. I demand that this be removed immediately. It is distressing to have someone using my photo to make negative comments about my country. I feel harassed by this person as well as by the lack of action by the staff.

This is the second time Facebook has locked me out of my account without any explanation. Despite uploading my ID the last time this happened, I am now unable to upload it successfully as the system does not accept it. Clicking on continue does not trigger any response or error message; the page just stays on the upload ID screen. I require assistance in resolving this issue, understanding why it is happening, and learning how to avoid it in the future. Feedback on the situation would be greatly appreciated. Thank you. - J.O.

A couple of weeks back, I received a notification about someone trying to access my account from Egypt, urging me to change my password. After updating my phone, I got logged out of Facebook, and the password I set didn't work. Despite trying all the recovery methods like email and phone number, nothing seems to be effective. Unfortunately, I can't access the email linked to my Facebook due to its age, and I can't recall the password. I attempted to recover the email password without success. I've checked my profile from another account, and while it doesn't look hacked with strange posts, I'm unsure of its security. I really need help getting back into my account. Thank you for your assistance.

Hello, I am reaching out about an issue with our hotel's Facebook page. Recently, we underwent a change in ownership, and unfortunately, we have lost access to the page. We are hesitant to create a new page to avoid losing our current followers and causing confusion. The previous owner is uncooperative and unwilling to provide access, as the page is linked to their personal profile. Is there a solution to this predicament, or must we create a brand new page for the hotel under the new ownership? Thank you for your assistance. Best regards, Petra

Over the last two weeks, my account has been disabled multiple times without any clear explanation. I've had to verify my identity by submitting a photo of myself several times, which I've completed. After a 2-day wait, Facebook reinstates my account, only for the same issue to occur shortly after. I am frustrated and confused by this process. I believe I have not violated any rules. Why am I repeatedly subjected to this identification process? It feels unfair that I have to keep proving my identity. Perhaps instead of targeting innocent users, the focus should be on addressing the prevalence of fake accounts and suspicious profiles sending friend requests, especially to women.

I need help to recover my account on Facebook. The email and phone number associated with the account have been changed without my consent for the past 25 days. Despite having all the necessary proof of identity and being able to provide my last used password, I have not received any assistance from Facebook. My username is Madan Mohan Raj. I am looking to speak with someone directly to resolve this issue rather than going through a third-party service like GetHuman. Does Facebook not have its own customer support for situations like this?

My account has vanished, and despite numerous attempts to recover it and changing my password multiple times, I continue to receive emails about unauthorized access attempts. I can access some content through a specific page named Clip N Suds but cannot retrieve my Facebook pictures or contacts. I've lost access to Messenger as well, which is crucial for my dog grooming business. The Messenger icon on my phone is also missing. I'm concerned and unsure about what steps to take next. Any assistance would be greatly appreciated.

Last week, a post was removed from my page. A friend informed me it was pretending to be me and contained inappropriate language, but I didn't post it. Yesterday, a friend accepted a request from me without my action. Today, someone posted disturbing content claiming it was me, which is false. Additionally, I need assistance in deleting an old Facebook page that I am unable to remove. Any suggestions on how to track down the individual responsible for these actions would be greatly appreciated. Thank you, Laurie Madigan

My account seems to have been compromised. The email and phone number linked to my account are no longer working. I tried to resolve this earlier by updating my email and providing a copy of my passport. Although I received an email stating the issue was fixed, I still can't access my account. A few hours ago, my messenger account was active without my involvement. The email on the account is [redacted] I tried changing the password this morning but got locked out. I provided a new email, [redacted], but haven't heard back. I need assistance urgently to regain access to my account.