Facebook Customer Service Issues

Hello, my name is Richard Stephen Dullaghan. I recently created a new account but am having trouble accessing it. My email address is [redacted] I would appreciate assistance with this issue as I am unable to log in. I obtained a new phone number specifically for this new account, and I would like to be able to use it. You should have all my details from my previous account under Richie Dullaghan, which I have since deleted. I want to create a fresh new page. I also have another email address, [redacted], that I may be using. Kindly help me resolve this situation and regain access to my account. Thank you, Richard S. Dullaghan.

As a disabled veteran, I utilize Facebook Marketplace to refurbish and sell household items for additional income. Unfortunately, during a recent move, my phone was damaged and I lost access to my Facebook account. Upon trying to log in, I encountered extra security measures due to an extended period of inactivity. The security code was sent to my old phone number, which is no longer valid. Despite multiple attempts to verify my identity by submitting a photo of my driver's license, I am struggling to gain access. I even attempted to create a new account but found that Marketplace is unavailable for new profiles. I am eager to regain access to my original account under the name Eric Phelps. My current phone number is [redacted], where I would like to receive the code for verification. My email is [redacted]

I need to verify my account with you but I am unable to do so as I cannot remember my password. Additionally, my email linked to the account is associated with a provider that no longer exists, making it impossible for me to access any recovery codes you may have sent there. I do not want to create a new account, I just simply want to regain access to my old account which was registered under [redacted] My current email address is now [redacted] You can reach me at [redacted]. My wife's email is [redacted], which is why the original account is linked to the mikentina address.

I recently had an issue with a comment on my personal account that was flagged as hate speech. I was simply discussing dating, but unfortunately, the algorithm misunderstood. I've faced similar problems in the past with someone reporting my posts, even resulting in some of my accounts getting banned. Although I try to maintain a peaceful presence online and avoid troublemakers, my current account is essential as it connects me with friends and family. I am eager for a human review to rectify the misunderstanding and close the issue. It would also be helpful to have access to the "reports" section for reference. Understanding which keywords trigger the algorithm would greatly improve user experience on the platform.

Hello, My name is Nora Hassou. I had an account under the name of Nor Hafida to avoid using my real name. The email associated with the account was [redacted], and I have had this account since [redacted]. Recently, my sister attempted to create a new account using my phone number. Subsequently, both her new account and my original account, which I have had since approximately [redacted], were disabled. Despite multiple attempts to reach out to Facebook for assistance, I have not received any responses. I have tried creating new accounts under the name Nor Hafida to maintain my preference but Facebook continues to block them. I simply want access to my account. Any help would be greatly appreciated.

I believe I created my initial Facebook account around [redacted]. Due to various issues like forgotten passwords, I ended up with two additional accounts over the years. I am desperate to access those old accounts to retrieve some photos that are no longer available to me. These past accounts hold precious pictures that I need. My current account is working fine, and I have no intention of using the old accounts for anything other than retrieving the photos. I am even willing to pay for assistance. The email addresses connected to those two accounts are different from my current one, and I'm not very tech-savvy, to be honest. Here are the email addresses: - Talansmom0821@hotmail - Tcaporuscio524@gmail My updated email is now Tcaporuscio0821@gmail. Any help would be greatly appreciated. Thank you for your understanding.

I am Muhammad Musaddiq, and I have a Facebook account registered under the email address [redacted] In [redacted], I launched the online business "Dastaq.pk" with partners, leading us to create a new Facebook account under my name, Muhammad Musaddiq, using my mobile number +[redacted]52. The purpose was for all partners to promote posts on our business page collectively, allowing for easy supervision of promotional activities. Regrettably, Facebook unexpectedly blocked and removed the account (Muhammad Musaddiq) along with our business page (Dastaq.pk), which had over 23k likes. This action caused significant losses as we had invested in inventory relying solely on Facebook for online business operations. I urgently seek assistance in resolving this matter promptly. Best regards, Muhammad Musaddiq Email: [redacted] Contact: +[redacted]52 Business page: Dastaq.pk

Burkemont Baptist Church has a Facebook profile linked to the email account [redacted] Kevin is no longer with us, and we don't have the password to access the account. As a video volunteer for the church, I'm looking to add a new email and remove Kevin's. If this isn't possible, what steps should we take to address this? Do we need to create a new Facebook page?

Hello, I need help getting my friend, Payel Barua's Facebook account reactivated. Her username was "payel.barua.[redacted]" at www.facebook.com/payel.barua.[redacted]. She has been using Facebook since [redacted], but her account got disabled after verifying her identity a few days ago. Despite providing her ID, Facebook hasn't restored her profile. Today, we noticed someone else has created a new account with the same username 'Payel.barua.[redacted]', which is unfair as my friend should have the active account. This is evident because the person posted in [redacted], yet my friend's account was disabled less than a month ago. What steps can we take to recover her profile?

I created a page for my home, but it's being mistaken for a business page. I've tried to claim it three times, but it gets rejected due to not being identified as a business. The content meant for my page now goes to this incorrect one. It's more of a personal, fun page than a business, named Soltis Lodge Kitchens. I want to manage it to keep the family posts and photos safe. My group and page go unnoticed as everyone interacts with the wrong one. Please, assist me in claiming and overseeing this page. My contact number is [redacted] if you wish to discuss further. Thanks for your help, Alison M.

I have received emails informing me of attempted password changes on my account, which I did not initiate. Subsequently, my account was disabled. I completed the "disabled in error" form, providing my personal ID, but have not received any response yet. If my account breached the Terms of Service, it was likely due to being hacked and not an action on my part. I am unable to access my business page for a week now, resulting in financial losses. I am eager to have my account reinstated as this issue is impacting my business on Instagram as well.

Is anyone listening? I have repeatedly reported issues to Facebook regarding a possible data breach on my account. From October [redacted] to late [redacted], I reached out approximately 10 times seeking assistance and expressing my concerns about unknown devices accessing my account and multiple unfamiliar IP addresses being logged in. Despite my efforts, I have only received automated responses, and it seems like my messages have been ignored. The lack of response has left me feeling frustrated and worried about my safety. The situation has significantly impacted my life, and I feel trapped in this unfortunate circumstance. Best regards, Ryan

My son's Facebook page vanished last Friday. I used to access his account and his email. I had his login details since he passed away in January [redacted]. Upon trying to log in, the password was incorrect. I never altered it; it was the same since he was 12. After several attempts, it indicated the password was changed last Friday, which I didn't do. The recovery phone number was inactive. Verizon confirmed the number was not in the system. The email linked to Facebook also rejected the password. I accessed his account around [redacted]. I cherish the posts to remember his life. His friend Kevin Lewellyn sent a message after his passing, expressing gratitude. Please assist in restoring his Facebook account. I aim to compile his posts into a book for everlasting reminiscence. His friends and I wish to share memories and photos. Reverting the account as it was would be appreciated. I want to print or download the content to relive those memories. Colton Stout from Oak Ridge, Tennessee, was a remarkable EMT, volunteer fireman, and college student. Thank you for any help to restore his page.

Hello, my name is Jody Weinmann. I have been managing my business profile on Facebook for a few months now. My profile includes a business page for [redacted] - BDI - Solutions. I recently received a security alert this morning, which prompted me to confirm my account using a PIN provided in a Facebook message. After following the instructions and submitting a photo for verification, my account was disabled, and the message states it is under review. As the day comes to a close, I am unsure why this is happening. Facebook is crucial for my business, and this unexpected downtime is affecting my income. I request clarification on the situation to understand why this action is being taken. I depend on Facebook for my business success and am considering legal action if necessary. I assure you I have not violated any Facebook policies. Thank you for your attention to this matter. Kind regards, Jody Weinmann.

I am facing an issue with my account requesting a code generator after changing my password, causing me to be logged out from all other accounts. This has led to difficulty accessing the code generator since I only receive codes via email. Despite sending my driver's license, I have not received a response yet. I urgently need access to work on my Facebook tasks.

I tried to add someone as a friend on their profile while texting them, but there was a mistake from their side, and now I can't send another friend request for a year. Is there a quicker way to re-send the friend request without waiting a year?

You mentioned that my post was deemed inappropriate because it included a quote about Trump. I find it unfair since I see many posts with continuous 4-letter words that are still visible. Numerous Facebook users also use this statement. Please reconsider your decision, as other anti-Trump sites contain memes and foul language that are far more inappropriate.

Hello, I am encountering a difficult situation that requires attention, and I am optimistic you can assist. I recently terminated an employee due to theft. Regrettably, this individual has taken to their Facebook account to fabricate a misleading narrative in an attempt to conceal their actions. I have engaged a local attorney and am currently in the process of pursuing legal action against them. The predicament I face is that this former employee, along with many of their 4,[redacted]+ social media connections, intend to flood our business's Facebook page with negative reviews. My spouse and I heavily rely on this platform to attract customers, having operated for over 25 years with a consistent track record, including a recent [redacted]% inspection rating. To prevent further damage to our reputation, we have temporarily hidden our business page to prevent disparaging ratings. I am seeking guidance on disabling customer reviews and ratings so that we can reinstate our page and continue serving our clientele. This situation is causing significant financial strain, and I would appreciate any assistance you can provide. Kind regards, Leticia H. Knox Street Tattoo

Hello, I need assistance with a situation involving a former employee spreading false information on social media. I have hired a local attorney to pursue legal action against him for theft. The issue is he and his vast network of 4,[redacted]+ friends plan to leave negative reviews on our business Facebook page. This page is crucial for generating business as my husband and I have run it successfully for over 25 years, consistently earning high inspection ratings. To prevent further harm, we have temporarily unpublished the page. Is there a way to disable customer reviews and ratings temporarily so we can republish our page and resume attracting customers? The financial impact is significant. Thank you.

Hello Facebook community, I have been using your service for over 5 years. However, I have been inactive for the past 6-7 months. When I tried to log into my account recently from my phone, I found out that it has been locked for security purposes. I have tried to follow the instructions provided by your team to unlock it, but have been unsuccessful. I would appreciate your assistance in recovering my account. Thank you, James K.