Facebook Customer Service Issues

I tried accessing the website settpubgm.com and signed in using my Facebook credentials on settpubgm.otzo.com. Unfortunately, my Facebook account got disabled. I am unsure if it was due to a hack or if Facebook itself disabled it. My Facebook account is genuine, and I request its prompt restoration as I haven't engaged in any activities that violate the platform's policies. It's crucial for me to regain access to my PUBG account, linked with Facebook, especially since I've made purchases worth $[redacted] on the game. I am willing to transfer my PUBG account to my Google account if needed. Thank you for understanding.

Dear Facebook Support Team, I would like to request the reopening of my Facebook account under the name Chit Tone, with the first name as Chit and last name as Tone, and my date of birth is 10.3.[redacted]. I wish to continue using this name as many of my friends know me by this name. Please allow me to reset my profile name back to the original. I am willing to provide proof of my identity through my National Identity Card from Myanmar. Your assistance in this matter would be greatly appreciated. Thank you for your attention and understanding. Best regards, Chit Tone

I would like to inquire about the reason behind the disabling of my account. Facebook stated that I was considered ineligible to use the platform, and I was referred to review their Terms for more details on their policies. Despite reaching out to them multiple times and providing my college ID card to verify my identity, my account remains disabled after they briefly reopened the case. Losing access to my 4k friends, job connections, and potential recruiters on the platform has been challenging, as it was my primary mode of communication. I even have family members, including my father, listed as connections to testify to my legitimacy. It has been several months now, and I am solely interested in regaining access to my account, even if they choose to delete my content or utilize my information for their purposes. My priority is to retrieve my contact list. Your assistance in resolving this matter would be greatly appreciated. Thank you.

I would like to request for assistance in reopening my Facebook account. My profile name is currently "Chit Tone" with a date of birth of 10.3.[redacted]. I wish to retain this name without any changes. I kindly ask for your support in allowing me to continue using this name, as it is the name my friends know me by. I am prepared to verify that this is indeed my real name with my Nationality Identification Card from Myanmar. I humbly seek the help of the Facebook community team in resolving this matter. Thank you for your understanding and assistance.

Today, I received a sudden message on my devices indicating that the session had expired, leading to me being logged out of both my phones. Upon trying to log back in, I was informed that my password was outdated. The email associated with my Facebook account is an old one that I no longer have access to. I attempted to update my phone number but was not given the option to verify it. Several hours later, when I tried to reset my password, I noticed that my email for verification had been changed. I suspect my Facebook has been hacked. I have submitted my passport to Facebook for verification. I am concerned about my privacy and the possible misuse of my account by the hacker. Prompt attention to this matter is greatly appreciated to prevent any illegal activities using my account and contacts.

For the past 16 hours, I have been experiencing issues with the Marketplace on Facebook. Despite receiving over [redacted] visitors on Thursday morning for my vintage kitchenware listings of Pyrex and Correll, I am now unable to access my posts. When I try to view inquiries or repost items, I keep receiving the message "Marketplace is unavailable." Despite reaching out to Facebook Help & Support since Thursday night, I have not received assistance, and the problem persists. I have noticed that other users' vintage Pyrex and kitchenware listings can be viewed, confirming that the issue is specific to my account. This is my first time using Facebook for selling, and while it started well, these technical difficulties are hindering my small business. I hope to find a resolution soon as I continue to face challenges in maintaining my online presence. Your insights or experiences with similar problems would be greatly appreciated. Thank you.

I require assistance with a matter. I am a member of the Longmont Genealogical Society. After the passing of Diana Ornstead, who managed our Facebook page for years, I volunteered to take over. Unfortunately, upon logging in with the provided credentials, I discovered an outdated version of the page with only three posts from [redacted]. Despite our efforts to locate Diana's actual login details, we were unsuccessful. I am now faced with the dilemma of either using the current Facebook page with limited content or integrating the previous 7 years' worth of posts and photos to the one I manage. I am considering two options: updating the login details for the original page or transferring all the data to the new page I renamed "Longmont Genealogical Society-new".

I find it frustrating that my post was removed without a valid reason. The discussion was about an incident involving black youths, and I simply used the term "negroes" which was commonly used in the past and not meant to be offensive. The focus should be on the events in Minneapolis, not on the terminology I used. It's disappointing that expressing a viewpoint different from the majority leads to being automatically labeled and banned. It feels unfair to be silenced for not aligning with a particular ideology. I tried to address this with a report but received an error message, making me question the transparency of the process. It's crucial for platforms like Facebook to allow diverse opinions and not suppress them based on assumptions.

After updating my cell phone number back in July from my old number, which was [redacted] (that number was terminated in June), to my main cell number [redacted], I have been unable to receive SMS messages from Facebook to enter the access code for two-factor authentication. Today, I switched from StraightTalk to Metro PCS, but I still cannot receive SMS messages from FB. I have tried submitting my picture with a handwritten code multiple times, but that hasn't helped me receive FB SMS messages either. A few weeks ago, I created a new FB account using my [redacted] number and briefly received FB SMS messages, but now even for the new account, I am not receiving them. I have checked that I am not blocking any numbers from reaching my phone. Thank you. - Pete Mantell, email: [redacted], [redacted]

I have noticed that some Facebook employees are posting suggestions like "you may have missed..." on my feed. I prefer to choose what I see and don't need suggestions. My main issue with Facebook is the unwanted ads despite stating my preferences in a survey. I use the platform for social purposes, not advertisements. Regarding notifications, I only want to see messages from my human friends, not other updates. I am unsure why this practice started or how to stop it. I have tried calling [redacted], but no one answered. It seems unreliable as a contact method. Additionally, I find the "you may have missed..." posts uninteresting and potentially politically motivated. I wish to communicate solely with my friends. Thank you for your attention.

I accidentally posted a message to the Story instead of where I wanted it to go. It ended up in the Archives with pictures for my brother's memorial notice. The text appears as a photo, making it difficult to repost in the Newsfeed as it only displays the first two paragraphs of my lengthy post. I can scroll down to read the entire content, but the page keeps jumping back to the top before I can take screenshots or read it all. I am willing to retype the post, but I need more time to review it as currently, I only have about four seconds to absorb the content before it resets.

My Facebook account was inexplicably disabled by administrators after using it for years. This account is essential for my two business pages, which hold all my organizational information. Losing access has been incredibly stressful, causing me to lose vital contacts and business details. I feel unfairly punished for a crime I am unaware of as I woke up to find my account disabled. I seek assistance to resolve this matter and would greatly appreciate any help provided. Thank you.

My Facebook account was disabled by the administrators without any explanation. I have been using this account for over * years and have my two business pages connected to it. This situation has caused me a lot of stress as I have lost all the important contacts and details related to my business. I feel punished for a crime that I am not even aware of. I woke up yesterday morning to find my account disabled. I hope to get some assistance in resolving this matter as soon as possible. Thank you.

I was using Facebook Messenger last night, and suddenly my messages wouldn't send. I had to log back into my account to fix the issue. For about an hour, everything was fine, but then my profile, messenger, everything disappeared as if it never existed. I contacted Facebook, and they informed me that I was ineligible to use Facebook for safety reasons without providing further details. They stated that the decision to disable my account was final. I am currently appealing this decision. I am seeking any additional support or advice in case my appeal is unsuccessful. Any insights would be greatly appreciated. Thank you - Louis C.

I am reaching out regarding my Facebook profile under the name Chit Tone. My first name is Chit and my last name is Tone with a date of birth of 10.3.[redacted]. I kindly request for my account to be reopened without changing the current name, as it is the name my friends know me by. I am appealing to Facebook to allow me to keep my custom profile name and provide necessary identification from Myanmar to verify the authenticity of my name. Your assistance in resolving this matter is greatly appreciated. Thank you to the Facebook community team for your support.

While on a call with my girlfriend on Messenger, I opened a Snapchat message from my friends' group chat. One of them sent an inappropriate video, so I mentioned to my girlfriend about the content. She asked to see it, so I shared the video with her. Soon after, I found myself logged out of Messenger, Facebook, and Instagram. I acknowledge it was a mistake, and I understand the seriousness of the situation. I assure you that this was unintentional, and I promise to adhere to the rules going forward. I humbly request the restoration of my accounts, as I have learned from this experience and will be more careful in the future.

I would like to confirm my real name as Mongesi M. with a date of birth of July 16, [redacted]. The email address associated with my account is [redacted] I am having trouble matching my documents on Facebook. I have submitted my National ID photo, but Facebook is requesting additional documentation, specifically a Voter ID or other documents with my name, photo, and date of birth matching my profile information. I have now submitted a photo of my original passport. I have been using my Facebook ID for over 6 years, and it is important to me as it contains memories with friends and family. I kindly ask for assistance in recovering my disabled account. Thank you.

I'm having issues with my Facebook account. When I sent friend requests, my account got blocked for community standards. I uploaded my real photo, but it's still disabled. I tried creating new accounts with different Gmail addresses, but those got disabled too. Please help me. The Gmail addresses I used are as follows: - [redacted] - [redacted] - [redacted] - [redacted] I just need one working account for my Facebook activities. Can someone provide me with a report on what happened to my accounts?

I forgot my email password or it was changed, impacting my Gmail and Facebook accounts. I tried updating my email on Facebook but couldn't as the password was changed too. When attempting trusted contacts three times, I had them enter the code, but my browser crashed on my Android Note 8 after submitting. I never received the email for the new email request. I recall sending an ID before to resolve this in the past. My phone number is linked to my account, but resetting the password does not offer this as an option. Though the code was sent to my phone, I couldn't receive it. A friend tried from his computer, and suddenly the code was sent to my phone, but the option was not available from my phone. The situation with Google remains unchanged.

I was already logged into my Facebook account when a pop-up appeared saying the session had expired and only gave me an "OK" option. It then logged me out of my account. When I tried to log back in with my email and password, it said I had the wrong password. I don't remember the information or have access to the email I used to create my Facebook account. I'm not sure if I had my phone number linked to the account, and if I did, I no longer have the same number. I'm upset because I have pictures on that account that aren't saved anywhere else. Please help! Kindly contact me via my boyfriend's account since I currently don't have another one to use. Thank you. Sincerely, R. L. Moss