Facebook Customer Service Issues

I am a new car dealer with vehicles listed on Facebook Marketplace. The issue I'm encountering is that totally inaccurate MSRPs are showing up on the ads for some of the new vehicles. After investigating, we have found that this problem only occurs with new vehicles. It seems that these incorrect numbers are possibly coming from Kelly Blue Book and being fed to Facebook. I hope we can find a solution for this soon. Your assistance in resolving this matter is greatly appreciated.

I have had a Facebook account for many years, and recently, I have been bothered by a much older woman from the town I am from. Despite blocking her and her friends, she continues to create fake Facebook accounts to view my page, comment, and bother me. Saturday night and Sunday morning, I received a friend request from her mother's account, only for it to disappear when I tried to accept it. Additionally, my ex liked a photo on my profile, even though I have him blocked, indicating it was a fake account. I promptly blocked that account as well. This childish behavior from a 50-something-year-old woman named Rachel Rae Ramos led me to deactivate my Facebook account. I want to avoid any contact with her or her associates. Although I do not feel threatened, I am frustrated with not being able to use Facebook without unwanted interactions. Any advice would be appreciated.

Subject: Facebook Account Disabled I'm Abdul Latif Hamidi from Afghanistan, and I have been using my Facebook account since [redacted] without any issues. Recently, during the presidential election campaign in Afghanistan, I temporarily changed my profile picture to support one of the candidates. Unfortunately, my account got reported by competitors and has been disabled by Facebook. I kindly request your assistance in recovering my account. Your help in this matter would be greatly appreciated. Thank you.

I am a 58-year-old disabled woman struggling with technology and social media. I recently attempted to delete my Facebook account due to complexities with technology. Facebook flagged "suspicious activity" on my account, which I find concerning as I distrust technology and fear hackers. Despite verifying my identity with my mobile number, I was unable to enter the code ([redacted]) provided for further confirmation. Therefore, I am reaching out for assistance to delete my account entirely for peace of mind. Please confirm the deletion via email at [redacted] Modern technology overwhelms me, and I prefer not to engage with it against my will. My mobile number for further verification is [redacted]4. Thank you.

Recently, I've noticed an issue with my messenger app. One of my friend's nicknames disappeared, showing a message that one of us removed it. When checking our chat's nicknames, I saw that my nickname had been changed to one from another friend, which keeps changing daily. Strangely, my friend's nickname hasn't returned to normal. She sees our nicknames as unchanged. Initially, I thought it was a bug and tried restarting and reinstalling the messenger app but to no avail. I even deactivated my account twice, but the issue persists. I'm worried about the security of my account. What if someone has hacked it or introduced a virus? I would appreciate prompt assistance and guidance on this matter.

I set up 2FA on my Facebook account using Google Authenticator. After a phone reset, I lost access and the backup codes stored on the device. I have my account email and phone number available. Is it possible for Facebook to switch my 2FA delivery method to email or phone, or disable 2FA since I no longer have access to the authenticator app or backup codes?

Dear Ms. Crizza Myer at Facebook, Despite my verified account and providing my mail and address, I am still unable to log in. I urgently need access to my account as soon as possible. Best regards, LifeStylé Donnie

On September 9th, [redacted], I, Michael Shakes, have already sent two messages to Facebook regarding my access issue. Despite entering my correct date of birth, [11-13-[redacted]], Facebook is not recognizing it when I try to log in. I previously provided Facebook with a copy of my NJ State ID. However, the system seems to be rejecting the information. I have also attempted to reach out through the support website, but my messages are being blocked and deleted upon sending. I kindly request prompt assistance with this matter to avoid escalating it legally. I urge Facebook to address this problem in accordance with their policies and guidelines promptly. Sincerely, Michael Shakes...

Hello, I am Dayakargulla, and I am having trouble accessing my Facebook account. I have tried entering my correct ID name and password but it doesn't open. When I selected the "forgot password" option, it asked for my email ID or phone number. I tried entering my email ID and mobile number, but it seems to be showing another person's Facebook ID and email. I believe my account may have been hacked. I kindly request your assistance in recovering my account. Thank you.

Hello, my Facebook account under the name Arfa Usaf has been hacked. When I enter my email, [redacted], and password, a window pops up saying my password was changed on Thursday. I also cannot access my email as it has been hacked as well. When trying to recover my account, Facebook requests my identity card, but I do not have one, and my actual name differs from my Facebook name. I am deeply concerned about this issue as the hacker has changed the password and is using my account. I can provide my password upon request. Please help me resolve this situation. Thank you.

I am unable to login to my account because someone changed my password. When I try to reset it, the system sends a code to my Yahoo email, which I am unable to access. Interestingly, it displays my Facebook profile picture during login attempts. I attempted to receive the code via phone number, but it linked to an account without a profile picture, which is not the correct one. The email listed below is not the account I am trying to access, so sending the code there won't help me.

I haven't been able to access my first Facebook account for about four years now because it was hacked. When I try to sign in, it asks me to verify something, but after clicking the button, it says the case is under review. This account holds all my photos from the day my son was born, and I really need to recover it. Could you please assist me with this? The account is linked to [redacted] Thank you.

Hello, Facebook disabled my account today because I used fake details when registering. I did this to protect my personal information from being misused online. I realize now this goes against the rules. I apologize for this mistake and need to access my account to fulfill orders for customers who have already paid. Thank you for your assistance.

I recently created a Facebook account to transfer my Marvel Puzzle Quest game to a new iPad. After a few days, Facebook disabled my account. They requested a phone number for a text code, followed by a picture and then requested an ID, to which I sent a copy of my insurance card. Despite this, my account remains disabled. Due to this ongoing issue, I am unable to access my MPQ game as I cannot sign in to Facebook. I am perplexed by the situation and now simply wish to be notified if Facebook has deleted my account and all its associated data.

I am having difficulty remembering the password and phone number associated with my Facebook account. I have transitioned from using Hotmail to Gmail over the past four years and also changed my mobile number, losing access to the previous one linked to my Facebook account. Today, after changing phones, I found myself needing to log back into my account, which I have not done in years. To summarize, how can I regain access to my Facebook account without the old email password or phone number necessary to recover the password? Thank you.

I am unable to access my Facebook account. Initially, it requested my password which was not accepted. I attempted multiple password resets without success. Finally, after numerous attempts, I managed to log in only to find a new page with no posts or friends. Strangely, my wife can still see my original page. I have removed the new page but am still unable to log in. I require assistance to restore access to my original page.

Today, my account was reported as fake on Facebook, and I discovered a fake profile impersonating me. Unfortunately, I am unable to access my account now. I have already submitted my ID. However, I kindly ask that my name, "Sajjad," is not changed on Facebook as it is my family name. Due to safety concerns related to a stalker who has threatened me, changing my name could compromise my safety. I have a restraining order against this individual and fear that using my name could lead to my address being found online. It is crucial for me to keep in touch with my family in Iraq through Facebook, as it is my only means of communication with them. I have used the name Lujayn Aljumailey on my account for many years without any issues, and I hope that my request to keep my name unchanged is considered.

I have noticed that someone is using my company name and domain name for their Facebook page. This goes against both ethics and Facebook's community standards (Part IV, Integrity & Authenticity - #17 Misrepresentation). The page name is "nutrilicious by oralia," which is the same name that I own for my domain. What is being posted on that page could be misleading as we both work in the nutrition, health coaching, and wellness industry. I kindly ask for your assistance in resolving this matter to prevent any misrepresentation of my business.

I urgently need assistance! Our company's Instagram account has been hacked, and the hackers have changed the associated email address. Although they haven't altered the password, when we attempt to log in, a message about "suspicious activity" appears, requesting a 6-digit code to be sent to either email or phone number. Unfortunately, the phone number linked to the account is a landline, making it impossible to receive the code. We have attempted to resolve this via Facebook without success and have exhausted all other options. I am seeking someone who may have a direct contact at Instagram or who possesses the knowledge to help us resolve this issue promptly.

I serve on the executive committee for Script2Stage2Screen. A Facebook page was created under our name some years ago, but we are unsure of the creator due to many personnel changes since. Attempts to post events on this page were unsuccessful, leading to the creation of a new page named ScriptStageScreen. We wish to have the incorrect page, ScriptStageScreen, removed to utilize the correct one, Script2Stage2Screen. Are we required to designate a new admin for the correct page to enable us to post our events?