Facebook Customer Service Issues

Hello, good evening. I'm Rita Bankole. I have a Facebook account under the name Princess Greatness Dada Bankole with a page named Chloe. Recently, my account got disabled after I tried to share a distressing video of a child being sexually abused with a group called "Young Mom Group." I later learned from friends that sharing such content goes against Facebook's policies. I sincerely apologize for my mistake and kindly request for my account to be reinstated. I assure you that it will not happen again. Thank you.

Hello, I wanted to bring up an issue I've encountered with my Facebook ads. I advertise a range of services which include managing digital real estate and offering a free digital marketing course. However, my ads are being flagged as MLM or get-rich-quick schemes, which is not the case. Even when promoting free courses, it seems to be misinterpreted. I have tried running the same ads on a different account without any issues, but my original account where I have invested a significant amount of money and data on my pixel is still facing rejections. I believe there has been a misunderstanding and would appreciate it if you could approve my ads on my official account associated with this email - [redacted] This approval is crucial for the success of my business. Thank you for your cooperation, and I hope this matter can be resolved promptly so I can continue my advertising efforts smoothly.

Recently, I have been having trouble with Facebook's scrapbook feature. It seems like some functions are not working properly, although I can still add pictures. I am unsure if this feature has been removed or if there is a technical issue. I would appreciate it if Facebook could address and resolve this matter.

I forgot the login details for an old Facebook account that I wish to disable. This account is linked to an outdated email address that I no longer have access to, preventing me from resetting the password as the reset code is sent to that old email. I am exploring if Facebook provides any alternatives for me to regain access to my account. I have reviewed their online troubleshooting options, but none of them are viable because the email address is no longer active.

I have a friend who is unable to access her Facebook account. She is trying to verify her identity with a code, but cannot receive it through friends. Her account is linked to an old Hotmail address for which she changed the password and now cannot remember either the username or password. She is unsure why she is being denied access to her account in the first place. I would like to assist her in accessing her Facebook account via my account, as she is a friend on my Facebook profile under the name Kathy Haluzan. Can you please help us resolve this issue?

On September 7th, I received a message through my Facebook account asking me to confirm my identity due to a potential unauthorized login attempt. Although I clicked on the provided link, later that day, around 11pm, I got an email notifying me that my password was changed from a Windows Chrome computer located in North York, Ontario, Canada. Despite multiple recovery attempts using my linked phone number and email, both were not recognized. I tried utilizing the Trusted Contacts security feature on September 8th, enabling me to reset my password and review recent activities. However, I faced a new challenge where I needed a verification code sent to my phone, but as Facebook no longer acknowledges my number, I have not received any codes since. It seems like my number has been removed from the account, and I require assistance to regain access.

We have been trying to get two negative reviews removed from our Facebook page for over a year now, but we haven't received any response so far. These reviews were left by individuals who have never visited our establishment. They are friends of a former customer with whom we had a business disagreement that was settled in court in our favor. These reviews are quite damaging to our reputation and are impacting our business adversely. We are seeking urgent assistance to address this matter, as Facebook has not taken any action despite our efforts.

Hello, I recently noticed that my business page linked to my Facebook account has disappeared. Even though I posted my issue here, now my account is visible but I am unable to log in as someone has changed the password. Unfortunately, I no longer have access to the email address associated with my Facebook account. This situation is preventing me from regaining access to my account.

I own a travel agency and we are trying to set our username to match our business name. Unfortunately, when attempting to use @SaltwaterTravel, we received an error message stating it contains words not allowed on Facebook. Our company is called Saltwater Travel. Could you kindly help us understand why we can't use this username? Thank you, Ariel DeAmato.

I am having trouble regaining access to my Facebook account after it was hacked. I have tried uploading my driver's license, receiving text/call codes, identifying friends and posts, but keep encountering error messages. Although the driver's license step seemed successful, the email link they sent me for account recovery led to an error page. Switching to a different browser allowed me to proceed to changing my password, but I still hit an error before finishing. The support emails I received were unhelpful and did not address my specific issue. I feel completely lost and frustrated by the whole situation.

I recently found myself locked out of my Facebook account after suspecting it had been hacked and the password changed. Unfortunately, I am unable to recover the password via email as I had deleted the associated account. Despite trying the text message recovery option, I was not receiving messages. I managed to access my account by using a previously linked phone number for Messenger. However, upon reviewing the login history, I noticed logins from two unfamiliar cities, indicating unauthorized access. Despite my attempts, I am unable to change the password as every entry is deemed incorrect. The situation is both frustrating and concerning, knowing that someone else has been accessing my account and locking me out.

In June [redacted], my account was unexpectedly disabled while I was utilizing it for entertainment purposes on Facebook. I mainly used my account for sharing humor and promoting music, which I have paid to advertise on the platform. The disabling of my account has had a negative impact on my business activities. There were instances where my account was restricted for 30 days due to posts that were considered 'violations,' but upon appeal, they were reinstated with an apology, sometimes on the same day. It is possible that my current account disablement is a similar misunderstanding. I am seeking direct human assistance on this matter instead of relying solely on automated algorithms to judge my account's status. Any help regarding this issue would be greatly appreciated. Thank you, V. Eckles

I disabled my original account a while ago but occasionally visited to retrieve old photos. About a year ago, I discovered that my account was no longer accessible unless I provided ID to verify ownership. However, I had changed the name on the account to avoid potential harassment from an ex. The name on the account is Max Samuals, similar to my real name, Maggie Speakman. I have an ID that proves the photos in the account belong to me. I am looking to retrieve pictures of deceased family members from that account. Any assistance would be greatly appreciated.

Hello, I'm experiencing some issues with my Facebook account. When I attempted to make a post today, I received a notification stating that I am restricted from liking, commenting, posting, or using Messenger for three days. The message mentioned that I had shared something that goes against their Community Standards, which I don't believe I have done. Thank you, Victoria

I have two Facebook ad bills that I need credit for. Out of four bills, two charges are much higher than my usual spending limit for my company, The ArtsBot. I use PayPal Credit for payment. I have previously attempted to resolve this matter without success. The charges in question are: - 01/31: $[redacted].77 - 04/30: $[redacted].40 Both transactions were made through PayPal Credit. Thank you, Marcy S.

Hello, I recently lost my brother-in-law, and I believe his Facebook page is deactivated rather than deleted since he had done this before. I am looking to reactivate his page to access the photos he had shared. While I may not be the immediate family, I wanted to inquire if there is a way for me to assist in this matter if needed. Thank you for any guidance on how to proceed.

I'm curious if this is legitimate or fraudulent. A friend informed me she won $[redacted],[redacted] through Facebook. Today, I visited the website they provided, and to claim my prize, they requested $[redacted] in gift cards. This raised some doubts. Although my friend received her money, I'm unsettled. The individual overseeing this is agent Barbara White on Facebook. Prior to proceeding, I seek verification on the authenticity of this.

I set up a Facebook account this morning, but when I attempt to log in, I receive a message stating: "You can't use Facebook at the moment. We're currently reviewing your submission. We're always looking out for the security of our community, so until then, you won't be able to use Facebook." I need to release some music urgently. Please inform me if I must verify my identity or if there is another problem. Thank you!

I've attempted to create a new Facebook account using two different emails, but each time it was blocked or disabled for suspicious activity, and I am unsure why this is happening. For the second account I tried to create with a new email, I submitted my ID to prove that I am not a robot, but I have not received any updates. Could you please unlock my account so I can start using it? Additionally, I have a very old account that I have tried to delete multiple times. If possible, could you please delete my old account as well?

Hello, I hope you are having a good day. I have a Facebook account linked to my Yahoo email. I have not had access to this email since [redacted]. When I try to recover the password, it is linked to a cell number that is not mine. Since yesterday, I have not been able to access my Facebook account. The password was changed, and I did not change it. Now I can't reset the password because my emails are not working. Please assist me in gaining access to my Facebook account. Thank you.