Facebook Customer Service Issues

Dear Forum Members, I am Blake (Yng Stunna) Robertson. Following my mother's passing in July [redacted], I have been the legacy contact for the account of "Late Avril Robertson-Philander". Recently, the account was hacked, and I was removed as the legacy contact along with the email "[redacted]" I am the current owner of the email address: [redacted] and the contact number provided: +2[redacted]. I have been the one handling any login or email issues for my late mother. I kindly request that my contact details, email: [redacted] and contact number: +2[redacted], be the only ones listed for account recovery. Thank you for your assistance. Sincerely, Mr. Blake Robertson

Hello, I am Sonia Rawat and my email address is [redacted] My Facebook account was active until April 27, [redacted] (my birthday), and I deactivated it on April 28, [redacted]. Today, when I tried to log in, I couldn't access my account and couldn't find any account associated with my email address. I decided to create a new account with the same email, hoping it would recover everything. However, it appeared as if I was a new user. I checked my mailbox and found an email saying my account was deleted on April 28, [redacted], but I only deactivated it. I kindly request assistance in recovering my old account with the email [redacted], where I have many memories saved. The account name is Soniyo Rawat. Thank you for your help in this matter. Best regards

I am seeking assistance regarding my child's Pokemon Go account that got linked to my Google account. In an attempt to resolve this, I followed advice from Reddit to create a Facebook account for her. Regrettably, I used her Pokemon Go name which led to the Facebook account being disabled due to a fake name. I submitted my Driver's License to verify the account but Facebook has not provided any further instructions. Niantic has stated they are unable to assist. I urgently need access to the disabled Facebook account to unlink it and connect back to Google for my child's Pokemon Go account, where she has invested a significant amount of time and effort. This situation is particularly crucial as my child has mild Autism and this issue is causing her distress. Additionally, her brother mistakenly sent a photo to Facebook when requested, exacerbating the situation.

Dear colleagues, I am reaching out regarding a serious issue. I have been threatened by an individual who has been spreading hate speech and religious threats. They have even threatened to share private family photos online. This person is known to have multiple fake accounts and uses them to harass people. I kindly request your help in reporting and removing these accounts to ensure the safety of my family. Your prompt action on this matter would be highly appreciated. Sincerely, Lara

My Facebook page was hacked, and the hacker changed my email address to an unknown one, [redacted] I received a notification from Facebook on the 9th about this incident but couldn't reset my password. The hacker set up a two-step verification process, and now all emails and codes are going to the xxtremebeauty email, making it impossible for me to access my account. My original email is [redacted] I urgently need help to regain access to my Facebook account, which I've had for a long time. Please, assist me in resolving this issue as my Facebook is crucial for connecting with my businesses, family, and friends.

Hello, my name is Stephanie Ramirez, and I am having trouble accessing my Facebook account. It keeps logging me out on my phone, and my password is not working. I no longer have access to the email associated with my account, which is [redacted] My phone number, [redacted], is linked to my account, but I am not receiving the code to reset my password. Additionally, I am locked out of my Messenger as well. When I tried to access Messenger, it says it's sending a code via SMS, but I don't receive it. I have also emailed [redacted] with a copy of my ID for verification.

I made a mistake by violating Facebook's rules unintentionally. I shared a photo with nudity for humor, not realizing the consequences. I accept the punishment, but I deeply regret losing the conversation history with someone I care about. Please help me retrieve these important records. I cherish the memories shared in those messages and hope for a chance to restore them. I am pleading for assistance to recover what is precious to me.

I acknowledge my mistake in contravening Facebook's regulations. My intention was not to cause harm but merely to share a humorous photo, albeit containing nudity that was sourced from a Google image search. I accept the consequences of my actions, which have been severe. Sadly, I have lost precious conversations with a special person, facing the imminent loss of valuable memories. I plea for assistance in retrieving these cherished records that symbolize love and shared dreams. These conversations hold significant sentimental value and I am willing to comply with any requests to restore them. Please, spare me from losing these irreplaceable moments which brought me solace during difficult times. My shattered heart implores you not to erase these memories.

I have been using Facebook and WhatsApp for many years without any involvement in scams or inappropriate activity. Recently, both of my accounts were inexplicably blocked, despite providing my genuine documents for verification. As a transporter, I rely on these platforms to communicate with my colleagues and derive significant benefits from them. I am eager to understand why my accounts were blocked and would appreciate their reinstatement. I am willing to correct any mistakes to avoid this situation in the future. Please, kindly restore access to my accounts. My WhatsApp number linked with my Facebook account is +[redacted]6 and my email is [redacted] Thank you for your assistance.

Hello, I am the rightful owner of the Maria Melanie Lustria Facebook account. I was able to access it on Monday, August 5, [redacted]. However, I encountered issues logging in as someone tried to access the account. Despite changing the password, I was unexpectedly logged out later. After attempting to recover the account, I found that the hacker had changed my associated Yahoo email and removed my phone number. Despite my best efforts, I have been unable to regain access to my account as my profile is no longer visible. I kindly request assistance in recovering my account. I possess evidence and IDs to verify my ownership. It would be greatly appreciated if Facebook could help me regain access by sending a confirmation code. I have completed all required appeal forms but have yet to receive a response from Facebook. Your prompt attention to this matter would be highly valued. Thank you for your help.

I need help with my Facebook account. I set up my business page using an old personal Facebook account that I rarely used, but I can't access the old Yahoo email associated with it anymore. I've tried contacting Yahoo for help with no success. I want to change the email on my business page to my current one. Is this possible since I can't access the old email? I appreciate any guidance you can provide. Thank you.

My account is currently disabled for an unknown reason, possibly due to a Russian ransomware incident. I go by Poske Yugituber on Facebook, where I engage with my audience by sharing videos and memes. I am facing issues with the recovery options as I'm not receiving any codes on my phone number despite multiple attempts. The number provided is correct, but I suspect adding the country code "[redacted]" might solve the problem. I need the code to be sent to +[redacted] 91 [redacted] [redacted] instead of [redacted] [redacted] to regain access to my account. Unfortunately, I don't have enough friends' names to recover the account that way. The last content posted was either a Giant Rat meme or a Dinosaur video on various YGO platforms. I believe the issue with receiving the code is due to the absence of Croatian numbers in the system.

I am experiencing difficulty with Facebook as I was logged out for a security check. Despite requesting the security check code be sent to my phone multiple times, I have not received it as promised. This has led to me being penalized when trying to resolve the issue. I am seeking an alternative way to receive the security check code, as it is not being delivered to my phone or email. I need access to my account to manage the groups I have put a lot of effort into. Facebook's lack of assistance has been frustrating, resulting in a poor rating from me. It seems they are only focused on their own interests rather than helping users like myself who are facing difficulties.

I have encountered an issue with my Facebook account. It seems that someone has gained unauthorized access to it and has changed the associated email address. Consequently, I am unable to reset the password because I do not know the email they replaced it with. I am concerned about this breach of security, especially since there is money owed on my Facebook account. It is frustrating that such a large company like Facebook lacks a proper support team for situations like these. I am requesting assistance in regaining access to my account. The hacker changed the email from Yahoo Mail to Gmail. If possible, I would appreciate it if you could restore my access and, if necessary, delete my account to prevent any further issues caused by the unauthorized access.

Facebook is requesting verification of my profile name. Despite providing two forms of ID, they are unsatisfied. It appears my account is disabled as my group members cannot see my profile. I simply want to assign a new admin to manage the group. My profile name, Revlove Yew Shone, reflects how I am known. Why don't I have the opportunity to explain the situation to Facebook? How can they demand this when they've been known to sell user information? I hope for assistance in preserving the group. Thank you. Cheers, Rev.

Dear Facebook Help Center, I am reaching out regarding my friend's disabled Facebook account. The account was disabled because my friend unknowingly shared a video with inappropriate content after receiving it on What'sApp from a friend. We understand that sharing such material goes against Facebook's policies and societal norms. However, we kindly ask for a review of this case as my friend has been a loyal user for over a decade without prior violations. He deeply regrets his actions and is willing to undergo any necessary evaluations. I am contacting you on his behalf as he requested due to language barriers. We hope for your understanding and reconsideration to restore his account. His email linked to the account is [redacted] Thank you for your attention and assistance. Sincerely, Anas Hamad

As a school principal, I recently tried to set up a Facebook page for our school through an email account provided by the district to separate it from my personal profile. However, upon trying to access the account the next day, I discovered it had been disabled. My intention was solely to manage a school page, not to deceive or violate any rules. I kindly request assistance in reactivating the account and guidance on Facebook page creation guidelines. I am able to verify my identity as the school principal and the legitimate owner of the email account in question. Your help in resolving this matter is greatly appreciated. Thank you.

My phone has been stolen, and all my passwords and accounts saved on it are inaccessible. The thief/hacker changed my Facebook and other account passwords, and they are currently being used without my permission. I also lost my purse with my wallet and ID inside. I have heard of people recovering their accounts by sending a selfie or possibly a live video recording. These are my accounts, and I know the security questions, so it is frustrating that I cannot access my own Facebook while someone else controls it. Please assist me in regaining access to my accounts. Thank you, Jessica C.

My Facebook Messenger was hacked, so I promptly changed my password to regain access. However, hours later, Facebook sent an email claiming my phone number was blocked, which is incorrect. I've tried logging in several times, but since my number is allegedly blocked, I can't confirm my identity to reset my password. Consequently, I'm locked out of my account, which appears disabled to my family. When I requested an account recovery code from Facebook, I received a text with a security code from a suspicious landline number ([redacted]), suspected to be related to the hackers.

Subject: Verification Request for Facebook Account Hello, I wanted to inform you that I have received this email twice. Just to clarify, I no longer have a Facebook account as I have already deleted it. Thank you for your attention to this matter. Best regards, Samantha