Facebook Customer Service Issues

I have two issues related to the same login topic. The first problem is that I changed my password on Facebook, but then forgot it and can't access the email linked to the account or my old phone number. I submitted my expired ID two weeks ago for verification, but now I can't update my information since I can't reach them via email or phone. I have other documents like my passport, birth certificate, and marriage license for verification. I have been waiting for a response regarding the ID. Additionally, I created a new Facebook account for my small business as I couldn't access my old account. When setting up the business page, I was asked to send a picture but haven't received a response yet. It's been two weeks, and I need help resolving these issues to access my old account and continue setting up my business page.

I need help with my phone number, [redacted], which is currently linked to an account compromised by spyware. The account now shows a different number associated with it and seems to have been hacked by someone named Frank Hilton using the page "coined rings 4 U." I can't access my account as it redirects me to the old Frank Bish account, which now displays Frank Hilton wearing sunglasses with a shaved head. Additionally, I'm not receiving my messages on Messenger, and it appears my customers' messages are being intercepted. I create rings online, so this is affecting my business. I'm unable to log in, and it seems the hackers are gaining access by adding their phone number to my account, triggering password resets that they control. They might also be using numbers like [redacted], [redacted], [redacted], which belong to Kimberly Jackson or Holt. The [redacted] is my state phone they seem to have taken to forward messages through Facebook Messenger or Google. I urgently need my account restored: frank [redacted] Your assistance is greatly appreciated.

Today, I attempted to use my Facebook page and was surprised to find out that it has been disabled. I am certain that I did not engage in any violations as I have not used the account at all. I am disappointed to be falsely accused of wrongdoing. I request that Facebook thoroughly investigate this matter. It is important to me that my innocence is recognized. I expect Facebook to contact me directly regarding this issue and provide me with a chance to address any concerns. It is concerning that accusations were made without proper communication. I have not interacted on the platform even when notifications were sent to my email. I shared my ID with windowsclub.com, which should be on file with Facebook. My email is [redacted], and my name is Hollie Marie AlShamaly.

I need help recovering my mother's Facebook account, which was active on 03/03/[redacted]. Her name is Mamie Herron. Due to phone issues, I couldn't restore her original account, so I created a new one. That day, my mom took my dad to the emergency room in the morning and made a post about it. Unfortunately, we lost him that afternoon. It's crucial to access her old account for a malpractice lawsuit against the hospital. The hospital claims my mom only brought him in around 2 PM, but he was admitted at 8:30 AM, staying without food or water despite being diabetic. I lack the login information but have her name, Mamie Herron, and her previous phone number. Any assistance in recovering the account would be greatly appreciated to seek justice for my father. Thank you, Olivia Dees – April 12, [redacted].

I am unable to access my Facebook account through my email. I believe it was hacked and I have proof of my identity as JMJ with documentation like my birth certificate, social security card, and Arizona state ID. I urgently need to resolve a serious legal matter. My old email is [redacted], and my current one is [redacted] If possible, please recover access to [redacted] and send the new password to [redacted] I appreciate any assistance in regaining access to my accounts.

The group "Wildwood Work&Travel [redacted]" was initially intended for participants of the international exchange program "Work and Travel" to share information, particularly about housing. However, the admin has altered the page for their own gain. Landlords are required to pay to post rental listings, and European students have reported that their posts are not being displayed as the admin keeps their contact details to himself. I faced the same issue when trying to post a rental listing and was asked to pay $[redacted] per student. This behavior is detrimental to the community and unfair to students. Attempting to post rental information or housing inquiries results in them not being approved, but the admin, possibly Michael Rogosich, reaches out directly to offer accommodations for a fee. It is clear that the admin is controlling the page for personal profit, rather than facilitating a transparent exchange of information. The group should operate in a manner that promotes sharing information freely, without exploitation for financial gain.

I am concerned about the Watchtower's attempts to obtain information from Facebook regarding sources who have leaked crucial information. Revealing these identities could jeopardize the safety of individuals fighting against unaddressed child sexual assault within the organization. It is imperative that Facebook resists disclosing this information to the Watchtower to prevent further cover-ups and protect victims. As a former member of this organization, I urge Facebook not to surrender the identities of whistleblowers. It is essential for the well-being of children and the preservation of truth. Thank you, Lori Switala.

I am concerned about the Watchtower pressuring Facebook to reveal the identities of sources who have leaked crucial information. This could put individuals at risk, particularly those working to expose child sexual abuse within the organization. If the Watchtower obtains these identities, it may lead to further cover-ups of abuse cases, allowing perpetrators to escape justice and harm more children. It is essential that Facebook does not hand over this information to the Watchtower. I urge Facebook to stand against this cult and its deceptive practices. As a former member, I am speaking out for the safety of children and the protection of free speech. Thank you.

I need help recovering my old Facebook account, which includes information and photos from a past marriage that's causing issues in my current relationship. My ex-husband had access to the account but claims he no longer has the password. I cannot recall the associated phone number and no longer have access to the registered email. I'm willing to provide any necessary documentation to regain access. Username: Grace GB Bastos. Email: [redacted]

Hello Facebook community. I require assistance with a disabled account. I carefully followed Facebook's terms and policies, particularly those regarding spam, as my account was for my online business. I suspect a friend who may have reported my account out of jealousy. I believe this is unjust and a personal attack. I would appreciate it if this issue could be addressed as I fear the same could happen if I create a new business account. The disabled account holds important transactions, and I am eager to recover it. Thank you. I have attempted to recover it, but the process requires an email associated with the account. However, I registered with my private mobile number and not an email. Is there an alternative solution for account recovery in this case? Your help is greatly appreciated. Thank you.

My former partner has created a website called "Missing My Son" with the intention of locating me and my son, Kaleb. Due to current protection orders, Kaleb is in my custody due to past abuse, and we have been receiving death threats lately. Personal details, such as my car's license plate and occupation, have been shared online inaccurately to track us down. Despite authorities removing some posts, the page persists, and my ex is relentless in her pursuit. We have had to relocate three times for safety reasons, and it is crucial that this page is taken down to protect my son's well-being, mine, and to prevent further impact on my job and Kaleb's mental health. The content on this page is harassing and intimidating, and I urgently seek assistance in resolving this situation.

I am having trouble passing the identity verification process on Facebook. I initially passed it when asked for proof, but the next day, I was prompted to prove my identity again and failed due to a difficult question. I find it frustrating that I cannot contact Facebook for help and now I am locked out of my account with [redacted] friends. I created a new account today, and it's only 7:00 Pacific time, but I am already being asked to prove my identity once more. I suspect this might be due to a hacker attempting to access my account after a phishing attempt led me to change my password. It is disheartening that even after starting a new account, the issue persists.

Subject: Assistance Needed with Facebook Account Issue Hello, I am reaching out for assistance regarding my Facebook account under the name "tyesha banks." Someone has reported my account as fake or impersonating, which I believe to be incorrect. I have provided all the necessary information to Facebook about this issue, but it has been a week with no resolution. A few months ago, I had to change my account name on Facebook as I was having trouble accessing my account. Facebook approved this change. However, just last week, someone gained unauthorized access to my account, resulting in it being disabled while I was trying to call my daughter on Messenger. I primarily use Facebook to save and post pictures, connect with family and friends, and leave messages. My children are helping me navigate this situation, but I am eager to have my account reinstated. I am willing to cooperate and make any necessary changes, such as reverting my profile name, resetting my password, or updating my email address. My account holds precious memories that I cannot retrieve otherwise. I kindly request your prompt assistance in resolving this matter. Thank you in advance. Best regards, L.T. Smoot

Today my account was hacked, and the hacker changed my password, email, phone numbers, profile picture, and even deactivated my Facebook account. They altered everything including my name, email linked, and phone numbers. Now that my Facebook account is deactivated, I have tried the methods you suggested, but it keeps saying that my email is not linked to any account on Facebook. My email is [redacted], and my Facebook name is Azlan Ibnu Mansur. My phone number is [redacted].

Subject: Concern Regarding Disabled Facebook Accounts of Australia First Party Administrators To Whom It May Concern, I am reaching out on behalf of the Australia First Party in Australia to address a pressing issue we have encountered. As a registered officer of the party, I handle legal and administrative matters and seek to resolve the disabling of several Facebook administrator accounts belonging to our party members. Recently, without explanation, these accounts were simultaneously disabled by a Facebook staff member. Despite efforts to restore one of the affected accounts belonging to Dr. Jim Saleam, our party President, there has been a lack of transparency and assistance in the process. Our main political party page in NSW is under threat due to the disabling of these accounts, potentially compromising our online presence. We urge Facebook to reinstate Dr. Jim Saleam's account promptly or provide a clear rationale for its deactivation. In the absence of reinstatement, we request the transfer of administrative control to an approved party officer to mitigate disruptions ahead of the federal election scheduled for May 18th. We appreciate your attention to this matter and hope for a swift resolution that aligns with the principles of fairness and transparency. Thank you. [redacted]

I purchased a Saree online after seeing a Facebook ad. Although I paid in advance for faster delivery, it took longer than expected. When I finally received my order, it was incorrect. Despite reaching out on various platforms, including Facebook, the site blocked me. I hope that Facebook will address this issue by blocking the fraudulent site to prevent others from being scammed. I also wish to be refunded for the wasted time and money I spent dealing with this unreliable company, as it undermines my trust in both the vendor and Facebook.

My Facebook account was locked some time ago, and I was asked to provide three forms of identification without any explanation. I am uncomfortable sharing my personal information considering Facebook's track record. My account has been inactive since it was locked, and I no longer wish to be associated with the platform. I request that my Facebook page be deleted, and my account canceled. I will not compromise my identity to achieve this.

I came across a listing on a marketplace for a set of 3 couches priced at $[redacted]. The seller claimed they were 'hardly used' and 'like new'. I visited to inspect the couches, but upon arrival, noticed that one of them was dirty and the pillows were ripped. I informed the seller's sister, who I had given a deposit to, but received no response after contacting the seller about the issues. When I expressed my concerns, the seller, Sherin M., pressured me to pay the balance and threatened legal action instead of addressing the problems. I have notified the seller that I will involve Facebook and the authorities. I am seeking a refund of my $[redacted] deposit due to the misleading information provided. I appreciate any assistance in resolving this matter promptly. Thank you.

I need urgent help with my mom's Facebook account. Facebook has implemented a security check, and she is in the early stages of dementia. She mostly plays games on Facebook to pass her time happily. We are struggling to access her account, and she is getting anxious and refusing her medication. We attempted to use trusted contacts, but the security check failed. Uploading her voter ID card didn't yield a response either. Can you assist in restoring her account? Her Facebook ID email is [redacted] Thank you.

I believe my account has been hacked by a friend but I am unsure of their identity. I require assistance in recovering my account as the hacker has changed my recovery phone number and altered other information. My contact number is +[redacted]78. The birth date on my account was originally December 3, [redacted], but it has been changed to June 18, [redacted]. The account's recovery method is solely linked to my phone, which the hacker has already modified. Despite trying the recovery option using my username "Cabilingga.zed," I have been unsuccessful in identifying my account. The importance of this account lies in its connection to my Game Play Rules of Survival account, where significant funds have been invested in upgrades and purchases. Here is my account login information: UserID: Cabilingga.zed, Old Password: cushcafe. The account was compromised on April 12, [redacted]. Your help in resolving this matter is greatly appreciated. This is my primary Facebook account under the name Dem Villaver, and the hacked gaming account is Villaver Zed.