Facebook Customer Service Issues

I got my account suspended because I forgot my password. I requested a code to reset it on my phone, which led to the suspension. I've submitted my ID multiple times and reached out through the feedback section, but there has been no resolution. I changed the password, but my account is still under review. This is concerning because it contains my son's baby photos and all my recipes. I really need access to my account as soon as possible.

I am having trouble accessing my Facebook page because my password is not working. The email associated with it is an older one, and none of my friends have a phone number listed on their accounts to retrieve codes for me. I also share an email account with my wife who uses it to sign onto Facebook, so I can't use it as an alternative email. Therefore, I created a Gmail account to receive information on how to access my Facebook account, but I still haven't received any response. Can someone please help me with this issue?

I am experiencing difficulty accessing my account. Every time I try to log in, I receive an error message stating, "An unexpected error occurred, please try logging in again." It has been 5 days of this issue, and I am unsure of the cause. I am hoping that someone can provide assistance on how to resolve this matter via email. I find it astonishing that a prominent website like Facebook does not have dedicated support staff available to aid individuals facing problems. My Facebook account has been inaccessible for five days now, and I am yet to receive any meaningful assistance. I am at a loss on how to proceed and would greatly appreciate any help that can be offered.

I encountered an issue with my work computer recently that was resolved by an IT technician. After changing my Facebook password and attempting to log in from my work computer, I was directed to a seemingly new account under the name Kathy Kendrick instead of Kathy Brown Kendrick. This new account had no activity, posts, friends, or information, with only a couple of friend suggestions. Since then, there has been no further activity on this account. Interestingly, I can still access my original account using the new password from my home and mobile devices, but not from my work computer. Does anyone have any recommendations for resolving this situation?

I recently discovered that my computer has been hacked, and I wanted to install virus protection. However, I am struggling to regain access to my Facebook page because it is now in Spanish, a language I cannot understand. Furthermore, a pop-up on my computer claimed that four individuals have compromised my system and demanded $[redacted].00 to remove the virus. I am skeptical about this and unwilling to pay for it. I need assistance with resolving this matter because I cannot afford any expenses related to this issue.

I regretfully admit that I attempted to deactivate my ex-girlfriend's Facebook account by providing misleading information to Facebook. I falsely reported that she changed her contact information and forgot her password, providing my details instead. Unfortunately, my plan backfired, and Facebook deactivated her account due to a lack of proper identification. I am willing to face any consequences for my actions but am seeking assistance to reactivate her account. Any guidance on how to reach a human at Facebook to resolve this matter would be greatly appreciated.

Last night, while on Facebook, I checked my mailbox around 11 pm. Upon returning to Facebook, I found my account disabled. After providing my ID as requested, I was informed this morning that my mobile number had been removed, suggesting unauthorized access to my account. Following advice, I completed a security check by identifying friends on Facebook and changing passwords. Despite this, I am still receiving a message stating my account is disabled for security reasons. They are currently verifying my IDs. I would appreciate knowing how long it will take to regain access to my account. Thank you.

I'm from Indonesia and I need help to reopen my Facebook account. I checked my email, but I didn't receive any notification explaining why my Facebook account got blocked. Facebook is crucial for me to stay in touch with friends, family, and colleagues. I hope my account can be reactivated. I usually post positive reviews about Facebook on my website, which is well-received in Indonesia. I suspect my account was blocked because I added many friends that were recommended to me. If that's the issue, I won't do it again and will be more cautious in accepting friend requests. Please excuse any language mistakes in English. I look forward to an explanation, my apologies, and the possibility to regain access to my Facebook account, which is vital for my communication with loved ones. Best regards from Indonesia.

I am dealing with a situation where Brady Lawrence posted derogatory information about me, Jerid Richardson. Despite him removing the post from his timeline, it still shows up in public posts when my name is searched. This is the only post visible in the search results. Although I acknowledge his right to freedom of speech, he should not have used my photo without my consent. I have been unable to find assistance with this matter, and I kindly request for the post to be removed from public view.

Last night, I was locked out of my account after attempting to log in from a different browser. Despite multiple attempts to confirm my identity by identifying my friends in pictures and submitting my ID, I have not received any response. My Facebook account is crucial for staying in touch with loved ones, and I am unable to access it. I have cherished this account for years, as it contains all my photos, contacts, and connections with family. Your assistance in resolving this matter would be greatly appreciated.

I've been locked out of my Facebook account while waiting for ID verification. Accidentally, I uploaded a random photo from my phone instead of a picture of my ID. Now, I'm stuck awaiting contact. The issue is I no longer have access to the email linked to my Facebook account. So, if Facebook reaches out to me via email, I won't be able to proceed with any instructions. My profile name is Iron Orr, and the inactive email associated with it is [redacted] You can reach me at my current email, [redacted]

I inquired on SALEM, AR ONLINE YARDSALE!~ seeking a short-term rental due to delays in my disability and subsidized housing approval while my husband is abroad. Unfortunately, someone assumed I was Muslim and refused me lodging based on religious beliefs, sparking hurtful comments from others. Despite explaining my background kindly and sharing pictures to show my normalcy, my account ("Afiyah Asifbhai Vahora") was unjustly banned. An empathetic manager at an income-based apartment complex offered help but I fear losing access to my account and purchases. The discrimination and swift actions on the group have left me upset and unsure where to turn next for housing. I hope to resolve the account issue and move past this hurtful experience.

I am locked out of my Facebook account and unable to access it. I recently changed my phone number and cannot receive the verification code on my old number. Even after requesting the code to be sent to [redacted], it keeps saying the code is incorrect. I successfully answered the image verification questions, but I am still unable to access my page. Every time I try to log in, I have to go through the same process again. I am frustrated by this situation and feel helpless as I cannot find any assistance.

I'm having trouble accessing my account due to it being temporarily locked as a result of suspected hacking. Despite multiple attempts over 6 hours, I cannot log in successfully. I followed the instructions to reset my password around 10 times, but I am still unable to gain access. My main concern is to remove any unauthorized posts made by the hacker. I would appreciate assistance in resolving this issue promptly.

I want to warn everyone about a deceptive online store operating on Facebook. The company is engaging in fraudulent activities, exploiting customers and stealing from them. They misuse tracking requirements for returns, making it costly for customers to return items as standard shipping does not offer tracking. The products received, if any, differ from what was ordered in terms of cut, fabric, quality, and may have chemical odors. It's difficult to tell these products are from China. Despite being a PayPal client, this company is still deceiving people. I've identified they're part of a larger network of fraudulent websites under investigation. I've taken steps to report these activities on Facebook, but the company keeps evading accountability by creating new pages. One of the aliases they use is "Better". It's crucial to raise awareness and prevent innocent individuals, including young families and the elderly, from falling victim to these scams.

I was chatting with a man for a week, and suddenly I noticed that his messages were deleted, and a yellow message saying "This msg has been temporarily removed because the sender's acct requires verification" appeared. I'm worried - did he block me or is there an issue with his account? His profile mentioned Phillip Williams from CA, TX, and he was in FL for work. Please assist me in understanding what happened and what this message in the chat box means. My name is Peggy Soard. Thank you for your assistance.

A few years ago, I created a business page for my product under the name Prohibition13. In April, I changed my email address and unknowingly opened a separate page for personal use. I am unsure about the email linked to my original business page as the "about" section does not display this information. I have tried reaching out to Facebook multiple times with no response. I am interested in merging the two pages and obtaining badges. Your help in providing guidance on how to proceed would be greatly appreciated. Thank you. - Sherry G.

In late September or early October, my account "Carly Cannibal" was unexpectedly disabled. Initially, I didn't take the request for identity verification seriously and sent random pictures, only to be logged out shortly after. The issue arose because my last name did not match the account. For safety reasons, I used a fake last name, "Cannibal," to protect my identity online. My true name is Carly Carol-ann Scott, and I can provide proof of this. I kindly ask for another opportunity to submit my ID to recover my account, which holds cherished photos and videos of family and friends. Losing access to this account was heartbreaking, and while I created a new one, reconnecting with loved ones remains crucial. I hope for assistance in retrieving my account to preserve seven years of memories.

Hello, I am reaching out again today regarding my issue with Facebook. Unfortunately, I am unable to regain access to my account as I have lost the email and phone number associated with it. Additionally, I cannot recall the answer to the security question I set up, such as "who is your first-grade teacher?" When I try to log in, it keeps prompting me about using an old password even though I don't remember changing it. I had temporarily deactivated the account in [redacted], only to encounter this problem upon attempting to reactivate it later the same year. Thank you for your assistance.

I encountered someone using the name Pastor Jean Baptiste who requested to be friends, and I accepted. While using the name Glory Boutik on Facebook, during a video call, he recorded me without my consent. He demanded money, threatening to post the video featuring me partially unclothed on social media. I reported this to Facebook and YouTube, leading to the video's removal. I've requested Facebook to delete the account Glory Boutik, but he created a new one with the same name, sharing my inappropriate image and contacting my friends. This situation is distressing to me.