Facebook Customer Service Issues

I am having trouble using my Facebook account to log in to a game app I used to play. The game developer mentioned that the game app is linked to my Facebook ID: [redacted][redacted]. I'm unsure if the issue is with my Facebook account or on the game developer's end. I contacted the game developer and despite removing all Facebook-related apps, I still can't log in. I've been playing this game for 2 years since [redacted]. I even tried using a new phone, but I still couldn't log in and had to start a new game. I'm concerned that my account may have been hacked. Thank you for your help.

Hello, I recently encountered an issue with my Facebook account displaying a message during login about additional documents being reviewed. This account is crucial to me as it contains important business information. I have already submitted my accurate name and identity card through the Confirmation Name Support email, which I've forwarded to my linked email address as requested. I kindly request for the account to be reopened promptly. Thank you for your assistance. Regards, User. [redacted]

I'm having trouble accessing my Facebook account because I can't remember my password, and my phone screen is broken, making it impossible for me to receive the account key to reset my email, which is needed to reset my Facebook password. I'm hoping Facebook can offer an alternative verification method to help me regain access to my account. Any assistance would be highly appreciated as I'm currently unable to get the help I need to resolve this frustrating situation.

My brother, Rick Williams, had his Facebook account hacked recently. You can reach him at [redacted] or [redacted] for verification. After contacting Facebook, he was informed that the hacker, named Jimmi from Dallas, Texas, had posted inappropriate content, resulting in his account being either closed or blocked. Rick is unsure about whether to create a new account and how to retrieve his friends' list. What will happen to his old account remains a concern. Please advise him on the necessary steps. Communication via email at [redacted] would be greatly appreciated. Thank you for any assistance provided.

Hello, I am having an issue with my Facebook account. It is currently under review, and I have submitted the required documents including my name and ID through the confirmation email. This account is crucial to me as I store important business information on it. Please assist me in reopening my account. Thank you.

I used Facebook Messenger to send money, and it has been deducted from my account, but the intended recipient hasn't received it. Customer support informed me that the recipient needs to verify their identity to complete the transaction. Despite multiple emails, the recipient hasn't been contacted about the verification process. I have sent money to this recipient before without any issues or identity verification requested, but now my $[redacted] is held without resolution.

My Facebook account, under the name Brandon Scott Seeders, was permanently deleted in June. Unfortunately, neither my phone number nor email are working to recover it. The account contains precious pictures of my late daughter, and I'm eager to regain access to it. If not restored, I may have to discontinue using Facebook products. I urge you to reinstate my account as I did not initiate its closure. [redacted] Password: 5LifeaneW5 [redacted] Brandon Seeders

I am seeking assistance regarding my Facebook account under Brandon Scott Seeders, which was permanently deleted in June. I cannot recover it using my phone number or email. The account contains precious pictures of my late daughter. I urge you to restore my account as I did not delete it. I have been a loyal user for over ten years and hope to retrieve all my personal data and photos. I have tried various methods to resolve this, including searching for my account through others and contacting GetHuman. My email is S*****@***.com, and the password is LifeaneW*****. Thank you for your attention to this matter.

Approximately five years ago, I deactivated my original Facebook account. I then created a new one, which I have been using for about four years. I am wondering if there is any way to retrieve some of the photos from my old account. I deeply regret deleting it and would appreciate recovering some pictures and even some old statuses. I am willing to provide any necessary security information for verification. My name on Facebook at that time was Danielle Cobb, and I got married in August [redacted]. Although I no longer have access to the email or phone number associated with the old account, I can recall them. I even know who currently has my previous phone number. Any assistance in retrieving even a few items from my old account would mean a lot to me. Thank you.

My personal Facebook account, where I have my business page and a lot of business and personal information, was hacked by someone from Irbil, Iraq. They changed the password and email associated with the account. When I tried to secure my account after receiving an email notification from Facebook, the link provided was invalid or expired. The hacker also used an old phone number linked to my account to gain control. Despite reaching out to Facebook for help a week ago, I have yet to receive a response. I am unable to access 13 years' worth of data since I was logged out of Messenger due to this breach. I hope to regain access to my account and recover my information.

I previously had two-step authentication enabled on my Facebook account under the name Jennifer B. (McDougall). Unfortunately, my spouse has disabled my phone, making it impossible for me to receive the SMS code required to log in. Additionally, I no longer have access to the associated email accounts as they are outdated. Despite submitting my driver's license and a photo of myself holding a piece of paper with the provided code twice, and providing a detailed explanation of my situation, I have not received any response in over a week. I have also updated my contact information, including my new phone number and email addresses. Please expedite the process of regaining access to my account as I've complied with all requests multiple times without any resolution.

I am facing a constant issue with being blocked from posting in Facebook groups. Despite following all the guidelines set by Facebook and only sharing relevant content in the groups, I keep getting blocked repeatedly. When I try to report the block as an error, I receive no feedback or resolution. This repetitive blocking cycle disrupts my ability to use the platform effectively. It seems illogical to prevent members from posting related content in groups they have joined. While there are others engaging in inappropriate behaviors on the platform, I am being penalized unjustly despite my compliance with the rules. I hope Facebook can address this matter promptly to prevent further inconveniences.

I encountered an issue with my Facebook account where I was prompted to verify my mobile number. However, after multiple attempts with different numbers, including using the TextNow app, Facebook keeps claiming the numbers are invalid. I attempted this with three valid numbers but to no avail. Additionally, while trying to access my account through my boyfriend's login, my account is now missing. My name is Jessica Staton, and my mobile number is [redacted], with my location set as Sterling, OK. I rely on this account for work and marketing purposes, so it's crucial that this matter is addressed promptly. Thank you.

My name is Andrew Jones, residing in Kenosha, WI. I need assistance due to a recent tragic incident. The Denver Police & Coroner's office informed me of my son's accidental death today. Sadly, I have no means of reaching out to our family and friends except by using his facebook account. I am not seeking access to the account, but I wish to inform them about his passing and provide details about his funeral. I kindly request your help to post a message on his facebook account to notify others of the funeral arrangements. If possible, I ask you to reach out for further details at your earliest convenience. Please contact me via phone or email at [redacted] Your support during this difficult time would mean a great deal to me. Thank you, Andrew J.

Hello, I am seeking assistance as my Instagram account, with the username suzy_daly_mua_tbsah, has been hacked. The perpetrator changed my profile picture, username, email, and password to an email address that does not belong to me, ending in .ru. This situation is distressing as my account contains photos of my children, and the unauthorized access is a concerning breach of security and identity theft. Despite multiple reports made since September 20, [redacted], through Instagram's help menu, I have only received automated responses guiding me on reporting accounts, not addressing the issue directly. The hacker's name, thetaghmatori, leads to a cloned account on regionpic with my children's photos. I urgently need to regain control of my account to remove these images. The lack of response from Instagram is causing significant stress and anxiety. Your prompt assistance in resolving this matter would be greatly appreciated. Thank you, Suzy D.

I am encountering an issue on Facebook. A notification states that my phone number is not recognized, and it insists I update it with a new number. I only have one number, [redacted], and my name is Don Lewis. Facebook threatens to remove me if I don't fix this, but it continues to prompt me for a new number, which I do not possess. Your help is appreciated. Thank you.

My account was compromised by a hacker who changed my email address and added 'trusted contacts.' Upon receiving an email notification about these alterations and attempting to follow the link provided, it had already expired. After submitting my driver's license through facebook.com/hacked to reclaim my account, I had concerns about whether the hacker received the same notifications. I replied to the security email, not realizing it was a do-not-reply address. When my son tried to assist me, the link had also expired. I re-submitted my driver's license on Sunday for another link to no avail. My original email [redacted] was replaced with [redacted], which is unauthorized. I am unsure how to proceed in recovering my account under these circumstances.

Dear Facebook Administration, Greetings. I am Hussein Ali Nasr from Giza, Egypt. My Facebook account linked to phone number [redacted]6 has been disabled without any clear reasons. I have submitted my personal information including a profile picture, date of birth, and my real name matching my national ID card and valid passport. I feel unjustly treated and distressed due to the sudden deactivation of my account. I assure you that I have strictly followed all Facebook guidelines to the best of my knowledge. Accept my regards and respect. Sincerely, Hussein Ali [redacted]6

Dear Sirs at Facebook Administration, Greetings. I am writing to you, Sayyid Ali Hussein Ali Nasr from Giza, Egypt, regarding my Facebook account under phone number [redacted]6. I kindly request the reactivation of my disabled account without further explanation. I have already provided you with the necessary information, including a personal photo, date of birth, and real name, consistent with my national identity card and valid passport. I am feeling extremely unjustly treated and distressed due to the suspension of my account, even though I have diligently followed all Facebook guidelines to the best of my knowledge and understanding of its policies. I appreciate your attention and respect. Warm regards, Hussein Ali [redacted]6

Subject: Disabled Account: Help Needed Dear Facebook Administration, I am writing to request the reactivation of my disabled Facebook account linked to phone number [redacted]6. I have provided you with my personal details, including a profile picture, date of birth, and real name, all in accordance with my national identity card and valid passport. I feel unjustly treated by the sudden disabling of my account, despite my adherence to Facebook's guidelines to the best of my knowledge. The situation has been incredibly challenging for me. I kindly ask for your prompt assistance in resolving this matter and reactivating my account. Your attention to this issue is greatly appreciated. Warm regards, Hussein Ali [redacted]6