Facebook Customer Service Issues

Dear Facebook Team, I have been unable to access my Facebook account for the past 3 years because someone changed my password. I don't know why this happened. I wonder if my Gmail account linked to my Facebook has been permanently deleted, making it impossible for me to reset my Facebook password. Could you please assist me with this matter? Details of my Facebook account are as follows: - Facebook User Name: Miñtû Káshyãp - Gmail Associated with Facebook: [redacted] - Previous Facebook Password: mk1114 - Date of Birth: 25/8/[redacted] You can reach me at my contact email: [redacted] Thank you for your help. Regards

Hello, Good morning. Around a year ago, I lost my grandfather, who had a Facebook account that he shared with my grandmother. Although not very active, they used Messenger to receive photos from the family. After his passing, my grandmother continued to use the account to stay connected. We decided to convert it into a memorial account, not realizing the limitations it would bring. Now, she can't access Messenger to retrieve the shared photos. We created a new account for her, but she wishes to regain access to the original account to retrieve the photos, even if it means making her the designated account holder. Is it possible to revert the memorial account back to a regular one to recover the photos? Your assistance is greatly appreciated. Thank you.

Hello, My Facebook account was hacked on Friday... I have been trying to reset my password since then, but every time I receive the code or the link, I IMMEDIATELY get the message: "Warning The number you entered does not match your code. Please try again." Can you please help me? I'm at a loss and don't know what to do next. I couldn't find anything online about this issue. Hoping for a positive response. Best regards, Andre Thiele

My Facebook account was hacked, and the password and linked email were changed. I received an email from Facebook security for verification, but when I indicated it wasn't me, I faced issues. I tried obtaining a code and even used my driver's license for verification, but after multiple photo attempts, I couldn't meet the requirements. Now I'm stuck without any other options on how to resolve this issue.

Dear Sir, I am writing to seek assistance regarding my Facebook account under the name Angel Priyanka. I recently switched to a new phone, which is a Vivo V29e. Unfortunately, I have forgotten the login credentials for my account and I am unable to access it on my new device. This has caused me to lose important connections with many friends and relatives. I kindly request your help in recovering my old Facebook account by providing me with my forgotten ID and password. I sincerely urge you to address this issue promptly. Thank you for your attention to this matter. Best regards, Priyanka Thakur

I'm unsure if I inadvertently broke a rule in Marketplace as I'm currently unable to access it. I would appreciate guidance on avoiding this issue in the future. Despite no account breach, I encountered trouble when trying to update a listing for an apartment. Subsequently, access was revoked and upon re-entry, the Marketplace was unavailable for posting the listing. Anomaly struck when attempting to submit an appeal form, as none of the cells were interactive for input. Regrettably, I was unsuccessful in lodging an appeal. Any assistance you can provide on this matter would be greatly appreciated.

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Hi Hidayat, your appeal was submitted on July 15, [redacted]. Please check back here for the outcome. Currently, your Facebook account is not visible to others and is disabled. Our review process typically takes just over a day. If your account adheres to our Community Standards, you will regain access to Facebook. However, if it violates these standards, it will be permanently disabled with no option for further appeal. You can log out from Hidayat Ullah's account and download your information. Thank you.

In May [redacted], my account was hacked by someone impersonating a friend on Facebook who asked for a code under the pretense of being locked out of their account. Regrettably, I fell for this and lost access to my account entirely. The hacker then reached out to my family and friends via Messenger, pretending to be me and asking for money. Fast forward to October 1st, and the hackers have reopened my account. I am seeking assistance to reclaim my account from these individuals. Can anyone offer help?

Subject: Assistance Needed with Hacked Facebook Account Dear Support Team, I hope this message finds you well. I have been encountering difficulties accessing my Facebook account. Despite numerous attempts, I have been unable to log in successfully. When trying to use the "Forget Your Account" option, I encountered the following page. I suspect that my account was hacked on September 24, [redacted], at around 2-3:00 PM Bangladesh time. The hacker has made changes to my account details, including the email and phone number. My previous email address was [redacted], which has now been altered by the hacker. Here are my account details: - Full Name: Zubayer Abedin - Previous Account Name: Zubayer Jibu - Previous Profile ID: zubayer.abedin - Previous Email: [redacted] - Previous Phone: +[redacted][redacted] - Previous Login Device: iPhone 12 - Last Login Location: Bangladesh The hacker has modified the old email address, password, and phone number associated with my account. I kindly request your assistance in recovering my account. Should you need further verification details to aid in the recovery process, please let me know. I appreciate your prompt attention to this matter. Thank you in advance for your help.

Subject: Assistance Needed with Facebook Account Review Request Issue Dear Facebook Team, I am writing to address an ongoing issue with my Facebook account. Despite providing all the necessary identification to verify my account, I have been unable to resolve the "review requested" problem. Regrettably, I have not received any response from your team regarding this matter. I kindly request your prompt assistance in reviewing my appeal and reopening my Facebook account at your earliest convenience. Your cooperation in this regard would be greatly appreciated. Thank you for your attention to this matter. Sincerely, James Green Email: [redacted] Date of Birth: 29/12/[redacted]

Hello, I have always used an SMS code to log in to Facebook. However, I am now being prompted to use an authentication app or a device I am not currently logged into. I haven't set up the app and can't log in with the second option. Unfortunately, I can't locate my recovery codes either. I'm unsure what to do next.

Hello Facebook Team, I am a genuine user of this account. Unfortunately, your security system mistakenly disabled my personal Facebook account citing a violation of the Facebook Community Standards. I have provided all the necessary identification to prove my identity and request the reopening of my account. I hope you review my appeal promptly and reinstate my Facebook account at your earliest convenience. Thank you, Baljit K. Email: [redacted] Country: India

My account password expired because the season ended, and despite trying to reset it, I only received one security code ([redacted]) in 2 days, which is not working. I haven't received any more codes after that initial one. Please send me the code to reset my password to my contact at [redacted]6. I've also submitted pictures of my ID card to confirm my account identity. Kindly send me the code to reset my password so I can access my account.

Hello Facebook Team, I am a genuine user of this account. I have been experiencing a review requested issue on my Facebook account for some time now. I have already submitted all the necessary identification to verify my account. However, I have not received any response from the Facebook team. I kindly request you to review my appeal and reactivate my Facebook account promptly. Thank you in advance. Email linked to my Facebook account: [redacted] Date of birth on my Facebook account: 29/12/[redacted] Name on my Facebook account: James Green

Hello Facebook Team, I am experiencing an issue with verifying my real Facebook account. I have already submitted my authentic ID card to recover my account. This account is crucial to me as it contains important business documents and information. I kindly request your assistance in resolving this matter promptly and reopening my account. Thank you ♥️ ID Name: Himanshu Goswami Email: [redacted] Number: [redacted] Date of Birth: 18/09/[redacted] Country: India

Hello, I'm Kalyssa Stout. Unfortunately, I was hacked yesterday, and the hacker changed my phone number, email, and password. My nickname is Kaly. I can't recall my email or password, and when I try to reset them, it takes me to an old Facebook account from when I was younger, which is not the one I currently use. I urgently need assistance with this situation. Thank you.

I am experiencing difficulties on Facebook with changing my profile picture and name since becoming verified. I am attempting to switch my profile photo occasionally and alter my name from my legal name "Steven" to the name I commonly use, "Steve". Every time I try to make these changes, I encounter error messages or restrictions stating modifications can only be made once a month, prompting me to wait. Even after waiting, the platform does not allow the changes, advising me to try again in another month. I have also attempted to cancel my paid "verified" subscription without success. I have been struggling for months to simply update my name to "Steve" and upload a new profile picture. Is there any solution to this issue?

My Facebook account was hacked recently, and the hackers changed the email and removed my phone number, preventing me from logging in. They also changed the password. I need help recovering my account as I can provide all necessary information to prove my identity. I want the hackers out of my account since they have been posting on my behalf. I have been locked out for 24 hours and attempting to recover my account through Facebook has been unsuccessful because I no longer have access to the email or phone number associated with the account.

Hi, I am experiencing difficulties with my Facebook login after getting a new phone. I have not updated my new phone number yet. Every time I attempt to log in, I receive an error message stating that the login code I entered does not match the one sent to my phone. I cannot seem to find a way to contact Facebook for assistance, especially with live chat support. I regret enabling the 2-factor authentication on my account now. If anyone can help me with this issue, I would greatly appreciate it. Thank you, Zak S.