Facebook Customer Service Issues

Hello, I, Axel Kalbarczyk, the President of RISE Kombucha Inc., am reaching out regarding access to our RISE Kombucha Facebook page (Scoby RISE, login [redacted]). I have our login details but am facing issues due to 2-factor authentication. The cellphone linked for 2FA has been canceled since our Marketing Manager resigned, causing difficulty accessing our account. I would appreciate guidance on the process to regain access. I would like to mention that our Instagram account also has 2FA, using my cellphone: [redacted]. Thank you for your assistance. Best regards.

Our Northwest Horse Source Facebook Page was recently hacked through the personal Facebook page of Karen Pickering. The hacker, who goes by Liquid Town on Facebook, kicked off all our admins and gained control of our page. The account was originally stolen from Jules Long. I used to be one of the main admins under the account @nicole.sorbo. You can contact me via my personal email, [redacted], or through my business email, [redacted] The owner, Karen, can be reached at [redacted] We urgently need assistance in reclaiming our page.

Hello, I recently had my Instagram account hacked and I'm reaching out to see if there is a way to recover it. The account is now named "emmar_174" but it used to be "emmar_171". When I enter my username, I see that the person changed my email address and phone number. Even though I mention I don't have access to them, it still shows my information. I receive a code via email, but then it asks for a two-factor authentication code which I can't provide since I changed my phone and no longer have it. Do you think you could help with this issue?

A few years back, I had a Facebook account. Recently, while setting up my Oculus Quest 2, I discovered that my account was suspended due to "questionable activity." I am unsure about the nature of this activity as I hardly used the account. I tried to challenge this decision but now I can't log in, and phone support is unavailable. I need assistance with resolving this matter. If I don't receive help soon, I will consider returning the VR headset for a refund.

Hello Facebook Team, My Facebook account has been locked due to an issue with confirming my identity. I am unable to provide any information to verify myself. Please assist me in unlocking my account. Alternatively, please provide the option to receive a code via email or phone number. This account is crucial to me as it is connected to my other social platforms. I hope you can understand the importance and help me regain access to my account. Email: [redacted] Password: mdaftabxxx

A few years back, I had a Facebook account which I rarely used. Recently, when setting up my new Oculus Quest 2, I discovered my account was locked due to "questionable activity," despite my limited use. I am certain I was not involved in any such activity and wish to resolve this issue promptly. My goal is to enjoy playing VTOL VR on Steam, which requires a linked Facebook account. I kindly request assistance in unlocking my current account or enabling me to create a new one. Without a resolution, I may have to consider returning the Quest 2 to Amazon. Your swift attention to this matter would be greatly appreciated.

Dear Facebook Team, I am writing to inform you that my official Facebook account, belonging to Human Kobir, has been mistakenly disabled. I have tried various methods to recover it, but to no avail. As the account is crucial to me, I kindly request your assistance in re-enabling it. I have faced significant challenges without access to my account and have not received any feedback despite multiple emails to Facebook. My account has been inaccessible for 15 days, and I am unable to use the appeal form due to the absence of an email address associated with my Facebook account. Please address this matter promptly for me. Thank you. Sincerely, Human Kobir

My Facebook account has been compromised and subsequently disabled by Facebook. Unfortunately, I fell for a fake email pretending to be from Facebook, revealing my login information which led to my phone number and email being changed. Although my friends can access my account, I am locked out and unable to reset my password and update my contact information. Regrettably, I created a new account out of confusion, which I now realize was a mistake. I am seeking assistance to regain access to my original account and delete the new one. I have enlisted the help of Everet Vermeer, as I am unable to resolve this issue independently due to a disability. For verification, you can contact me at [redacted], or reach out to Everet Vermeer at [redacted] (cell) or [redacted] (landline). Alternatively, you can email me at [redacted] or at my personal email sethwitte8 @ gmail.com.

I have been using my personal Facebook account for the past 3 years. I diligently adhere to the community guidelines set by Facebook and do not post any illegal or sexual content. Despite this, my personal account has been permanently disabled. I have submitted my documents for verification, and I request a thorough review of my account. I am committed to following the Facebook community guidelines. I kindly ask for prompt assistance in resolving this issue. Your attention to this matter is greatly appreciated. Thank you, Pradip Email/Phone: [redacted] Date of Birth: 06/07/[redacted] Country: India

Hello, I have submitted multiple messages through the "Signal an issue" option regarding my account. It appears that someone has tampered with the linked email address on my 10-year-old account. When attempting to recover the account or reset the password, I receive a security code at an unfamiliar email address. I have not received a solution, impacting my volunteer work at an animal shelter. I kindly request your assistance in regaining access to my account. I can provide a screenshot of the account and a copy of my ID for verification if needed. Thank you for your support. Best regards, P. Louis Drève du Bois des Moines, 11 [redacted] Bierghes Belgium Mobile: [redacted]/[redacted] [redacted]

Hello, I have been unable to access my Facebook account for three days or more. The account in question belongs to Théo Riou. I suspect it has been hacked since the email and password were changed to an email I do not recognize. I have submitted 3-4 requests to Facebook's help page, including my ID card and driver's license, but they have been rejected three times. I am feeling desperate as I have been an active Facebook user for 10 years, using the account throughout the day. There is significant valuable content on this account. I am seeking urgent assistance. Thank you for your help.

Dear Facebook Team, I am a genuine user of this account. Unfortunately, your security system mistakenly disabled my personal Facebook account citing a violation of Facebook Community Standards. I have provided all the necessary identification to support my appeal for reopening my account. I kindly request you to review my appeal and reactivate my account promptly. Thank you, Debasis Mandal Email: [redacted] Phone: [redacted] Country: India

Hello, I am still facing an unresolved issue. Just to recap, I have sent 4 messages through the "Signal an Issue" option, and one more message via a new account I created to inform you that my original account, held for 10 years, may have been compromised. It appears that the linked email address on the account has been changed without my knowledge. Whenever I attempt to recover the account or reset the password, a security code is sent to the unfamiliar email address n**********x@o******.com. I have not received any resolution to this serious problem yet. This issue is critical to me as I am a volunteer at an animal shelter, and my work is currently at a standstill. Could you please take the necessary steps to restore access to my account? I am willing to provide a screenshot of the account in question and a copy of my ID card for verification purposes against the photos in the albums. Thank you for your assistance

My name is Grace Hart. Recently, my Facebook account was hacked, and the hacker is requesting money from everyone on my friends list. Several people have already been deceived by this scam. The hacker has altered my phone number, and the current number attached to my account is unfamiliar to me. Strangely, my email is now linked to my dad's Facebook, making it impossible for me to access my own account. The hacker is persistently soliciting money from people and attempting to compromise their accounts. I have been tirelessly trying to resolve this issue, but I am in desperate need of assistance to remove the hacker from my account. There are countless precious memories and conversations with loved ones no longer with us on my account, and I am eager to retrieve them. It is crucial that this individual ceases their deceitful actions towards my friends and family.

I am encountering an issue with my webpage. A person sent me an email proposing a partnership for a business account, but it turned out to be a scam. After clicking the link in the email, I was shocked to find out that this individual managed to take control of my page. They appointed themselves as the page owner, seized control of multiple groups, including removing me as the admin and adding themselves as the administrator. Currently, five groups have been taken over, and this person is attempting to take control of the remaining groups. Despite numerous attempts to contact support for assistance, I have been unsuccessful in getting a resolution. These groups are essential for my work. Please respond promptly and rectify this situation. Thank you.

Hello, Since July 10, someone has changed the email address associated with my account. The correct email address should be [redacted] When I attempt to recover my account or reset the password, a security code is being sent to the email address n**********x@o******.com, which is unfamiliar to me. I have not yet received any resolution to this issue, which is causing significant problems for me as I volunteer at an animal shelter and am unable to continue my work. Could you please take the necessary steps to regain access to my account? If needed, I can provide a screenshot of the account in question and a copy of my ID card for verification purposes. This situation is causing me significant issues as I volunteer at a shelter for abandoned animals and am unable to work properly. Can you assist me? Thank you, Louis P. Drève du Bois des Moines, 11 [redacted] Bierghes Mobile: [redacted]/[redacted] [redacted]

Hello, On July 10, my account's linked email address was changed without my authorization. The correct address is [redacted] When attempting to recover the account or reset the password, a security code is being sent to an unfamiliar address n**********x@o******.com. This issue has not been resolved yet, and it is causing a significant problem for me as I volunteer at an animal shelter and am unable to carry on with my responsibilities. I kindly request assistance in regaining access to my account. I am willing to provide a screenshot of the account in question and a copy of my ID for verification purposes if needed. Thank you for your prompt attention to this matter.

Dear Facebook Team, I am experiencing an issue with a review request on my personal Facebook account. I kindly request your assistance in resolving this matter and restoring access to my Facebook ID. I seek guidance on how to address the review request problem, recover my account, and navigate any community standards issues that may be impacting my account. I appreciate your prompt attention to this matter. Sincerely, [Initials]

I have an old Facebook account linked to my previous phone number, which I no longer have. The account has 2-step verification enabled using that old number, but I still have my original email. I am unable to log in now as the verification code is sent to the old phone number. I do not possess any recovery codes either. Despite changing the password, I remain locked out of my account. I am seeking assistance on how to recover access to my old Facebook account.

Hello GetHuman team, I wanted to share that my Facebook account got disabled on July 11th after I tried to update my birthday on the platform. Even after uploading my passport/visa/student card as requested for verification multiple times, I received a message from Facebook stating that my account is not visible and I must await a decision. They mention that it typically takes them slightly over a day to review the information provided. The following day, I received an email from Facebook asking for an accepted form of identification matching the details on my account. Despite repeatedly submitting my documents, my account remains disabled. It's crucial for me to regain access as my thesis advisor, landlord, and their family are all connected with me on Facebook. I am eagerly awaiting your assistance. Thank you.