Facebook Customer Service Issues

Archive 1785

The following are issues that customers reported to GetHuman about Facebook customer service, archive #1785. It includes a selection of 20 issue(s) reported June 25, 2023 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello Facebook Team, I urgently need your assistance. My Facebook account got disabled when I tried to submit the form. An error message stated that too much time has passed for a review to be conducted. I assure you that I am a genuine user, and I do not use fake names. Unfortunately, I am unable to reach out to Facebook through the feedback form. I kindly request your help in restoring my Facebook account. The email linked to my disabled Facebook account is as follows: Fb name: Simon Lankelis Disabled Facebook email: [redacted] Thank you for your help.
Reported by GetHuman8457139 on Sunday, June 25, 2023 1:10 PM
Hello Facebook team, I urgently need your assistance. My Facebook account was disabled when I tried to fill out a form. An error message appeared saying, "Too much time has passed, we cannot review..." I assure you that I am a genuine user, using my real name without any falsification. Unfortunately, I am unable to reach out to Facebook through the feedback form provided. I kindly request you to restore my disabled Facebook account. The email associated with my disabled account is as follows: Facebook name: Simon Lankelis Disabled Facebook email: [redacted] Your prompt attention to this matter is greatly appreciated.
Reported by GetHuman8457139 on Sunday, June 25, 2023 1:10 PM
Hello Facebook team, I urgently need your assistance. My Facebook account was disabled when I tried to fill out the form. The message stated that too much time has passed and they cannot review it. I am a genuine user and do not have a fake name or any other violations. I am unable to reach out to Facebook through the feedback form. I kindly request the restoration of my disabled Facebook account. My email associated with the disabled Facebook account is below for your review: Disabled Facebook account email: [redacted] Thank you.
Reported by GetHuman8457139 on Sunday, June 25, 2023 1:12 PM
Hello Facebook team, I urgently need your assistance. My Facebook account was disabled when I tried to fill out the form. It displayed a message saying too much time has passed for a review. I am a genuine user and I do not use fake names or engage in any inappropriate activity. I am unable to contact Facebook through the feedback form. I kindly request you to please restore my Facebook account. The email associated with it is provided below for reference. Facebook name: Simon Lankelis Disabled Facebook email: [redacted]
Reported by GetHuman8457139 on Sunday, June 25, 2023 1:17 PM
Hi Facebook Team, I need your urgent assistance. My Facebook account was disabled when I tried to fill out the form. An error message states that too much time has passed for a review. I use my real name and have not violated any policies. I am unable to reach Facebook through the feedback form. Please help me restore my Facebook account. My disabled Facebook email is provided below for your review. Thank you for your attention. Fb name: Simon Lankelis Disabled Facebook email: [redacted]
Reported by GetHuman8457139 on Sunday, June 25, 2023 1:18 PM
Hi Facebook Team, I urgently need your assistance. My Facebook account was disabled when I tried to fill out the form. An error message appeared saying, "Too much time has passed, we can't review..." I assure you that I am a genuine user and do not have a fake name or engage in any other suspicious activity. I am unable to reach out to Facebook through the feedback form. I kindly request for your help in restoring my disabled Facebook account. Please review the details below: Fb Name: Simon Lankelis Disabled Facebook Email: [redacted]
Reported by GetHuman8457139 on Sunday, June 25, 2023 1:18 PM
Dear Facebook team, I am reaching out for assistance with my disabled personal Facebook account. I am feeling sad and disappointed about this situation as it has been disabled for the past 3 to 4 months. My Facebook friends from around the world are awaiting my return, and I kindly request your help in restoring my account. My account name is ANSAR Mehmood, and my contact email is [redacted] Your prompt attention to this matter would be greatly appreciated. Thank you for your help. Best regards
Reported by GetHuman8368755 on Sunday, June 25, 2023 2:17 PM
I am attempting to access my old Facebook account, but I have forgotten the password. After resetting my phone, I am unable to recall the password associated with my email used for Facebook. Moreover, the phone number I had linked to the email has changed. I have tried to gather all the necessary information, but I am unable to retrieve the password. Is there a method for me to recover my password? I am willing to provide a copy of my ID and answer any questions, excluding those related to the forgotten password.
Reported by GetHuman-elvinmat on Sunday, June 25, 2023 5:22 PM
I need urgent assistance :"( Initially, someone attempted to hack into my bank account, but fortunately, the OTP was sent to my mobile for verification. However, my luck ran out when it comes to my Facebook account. I am at a loss on what to do. Despite taking all security measures, my Facebook account was hacked within seconds, with the associated email changed. This account has been a part of my life since [redacted], holding precious memories including photos, contacts, groups, events, and more. I am shocked and devastated. The account even includes groups I manage like "Sox Games" for streaming games and "Morningstar Meditation," both linked to Instagram. The breach occurred yesterday at 11:35 PM. I have lost access to my email mostafa_fwz@hotmail and Facebook. My profile picture and name were changed to Magdy Gaber, along with the bio. I urgently need help to regain access to my Facebook account as I am unable to log in. This whole situation has left me incredibly distressed. Thank you for your assistance, Mostafa Fawzy
Reported by GetHuman8457543 on Sunday, June 25, 2023 5:49 PM
Hello, my personal Facebook account has been permanently disabled, and I have adhered to all Facebook community guidelines. I have verified my identity with Facebook and have not engaged in any illegal activities on my account. I had personal data stored there, and despite not violating any rules, my account was disabled by your security system due to a report. I submitted my official documents to your team two days ago but have not received any response. I kindly request the reopening of my disabled Facebook account at your earliest convenience. Thank you. Name: Maadhu Jii Email: [redacted] Phone: [redacted] Date of Birth: 05/04/[redacted]
Reported by GetHuman-massmadh on Sunday, June 25, 2023 7:13 PM
Hello, I strongly object to my Facebook account being under review. I disagree with Facebook's decision to put my account under review. Unfortunately, my account has been inaccessible for some time now, apparently due to me violating Facebook's policies and standards. I have not engaged in any misconduct. All my content and posts adhere to Facebook's rules and standards. Unfortunately, Facebook's team has requested a review due to an incorrect assessment of the content. My request is for my Facebook account to be reinstated and made accessible.
Reported by GetHuman8432161 on Sunday, June 25, 2023 8:28 PM
Hello, I need assistance. A hacker has gained access to my Facebook page and is using it to harass me. My channel was hacked on June 16th, and the issue persists as of today, June 26th. Please help me resolve this urgent matter. You can reach me at the email: [redacted]. I desperately need the Facebook team's help to recover my hacked account accessed on June 16th. Please help me promptly. Here is the link to my compromised Facebook page: [redacted]. Your prompt assistance is highly appreciated.
Reported by GetHuman8445320 on Sunday, June 25, 2023 10:00 PM
Hello, I am seeking assistance with a serious issue. A hacker has gained access to my Facebook page and is using it to harass me. My channel was compromised on June 16th, and despite the situation persisting until June 26th, there has been no resolution. I urgently require help to address this matter. Please provide the necessary support to recover my Facebook account. The link to my compromised page is: www.facebook.com/profile.php?id=[redacted][redacted]&mibextid=ZbWKwL. Your prompt help in resolving this would be greatly appreciated. Thank you. Contact email: [redacted]
Reported by GetHuman8445320 on Sunday, June 25, 2023 10:01 PM
Hello, my account, Antje Katzenstein, was hacked. The original email, [redacted], was changed, along with the phone number. All attempts to regain access to my account have failed. I have opened a new account with the same name. Unfortunately, I cannot say what email address my old account currently has. If possible, I would like to have the old account back because it holds many memories, but if that's not possible, please deactivate it. Best regards, Antje Katzenstein
Reported by GetHuman-katzenst on Monday, June 26, 2023 6:11 AM
My Instagram account was disabled 10 days ago. I'm unsure why this happened as I have not violated any terms. This account is meaningful to me, and I use it regularly. Please consider reactivating my account. I am committed to following all guidelines in the future. Instagram Account Details: Business Name: Dimensions for Cleaning and Hospitality Username: Qatardims Email: [redacted]
Reported by GetHuman-qatardim on Monday, June 26, 2023 6:53 AM
My Facebook account has been hacked. The hacker removed my email, added theirs, and changed the password. The security process is a loop; to verify email hacking, I need the current password, but to verify a hacker changed the password, a code is sent to the hacker's email. There should be a "I have been hacked" button freezing the account, then sending an identity verification email to all linked emails. I can easily prove my identity, unlike the hacker. The fact that the hacker can replace my 15-year-old email is absurd. I want Facebook/Meta to freeze the account, verify my identity, restore my email, and allow me to reset the password. At the very least, I need to contact tech support for a resolution.
Reported by GetHuman-rubav on Monday, June 26, 2023 7:04 AM
Hello, My account has been compromised. I added a new email for code delivery; however, there's an unknown email receiving the codes. I've tried the password reset options, but I'm not receiving access codes anymore. Kindly assist in removing the unauthorized email address linked to my account (l*****************[redacted]) so I can regain access. Thank you for your help. Best regards.
Reported by GetHuman8458896 on Monday, June 26, 2023 1:04 PM
My old Facebook account under the name of Princess Lalu Yumul was hacked. Initially, the account logged out unexpectedly, and I received an email stating that my email had been changed to a Hotmail account, which I did not do. Despite my efforts to recover the account, I lost access to both my email and password. Subsequently, the Facebook account was blocked, and it was not searchable on Messenger. I created a new account, given the circumstances. After a month, the old account became active again, but without a profile picture. The hacker started posting inappropriate content on my timeline daily, which I reported and got deleted. I seek assistance in reclaiming my old account. Thank you. I can provide identification for verification if needed.
Reported by GetHuman-cessly on Monday, June 26, 2023 1:09 PM
Hello Google Team, I have a new Gmail account running at [redacted], but I'm unable to access my other important account for recovery, [redacted], due to password issues. When I try to log in, the 2-step prompt appears on my phone, making it impossible to access my account. Please assist me, Google Team, as I urgently need to recover my [redacted] account. Thank you, [Initials]
Reported by GetHuman-sutonpuj on Monday, June 26, 2023 3:50 PM
I believe my account has been compromised, as my phone number was removed without my knowledge. Although my recovery email is still accessible, I am unable to log in due to the hacker enabling two-factor authentication. Despite resetting my password successfully by providing my ID, I am still locked out of my account. Strangely, my friends reported that my Facebook account seems to be missing when they search for it. Could it be temporarily deactivated? I would appreciate any assistance in regaining access to my account. Thank you for your help. Sincerely, Tilly
Reported by GetHuman8459461 on Monday, June 26, 2023 4:00 PM

Help me with my Facebook issue

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!