Facebook Customer Service Issues

Hello, I am writing to report that my Facebook account was hacked on May 17th. The hacker changed my profile to sexual content involving a minor. They sent a friend request, accepted it on my behalf, and then began to make changes on my account. I received a notification about the unauthorized access from Wembley, an area I do not live in. My account has been suspended for review due to the inappropriate content posted, which I understand violates the platform's guidelines. However, I did not post this content and am appealing the suspension. I have emailed multiple times but have yet to receive any assistance. I urgently request that my account be restored as I do not want it to be permanently removed. My name is Alice Bullard, and the account is linked to the email address [redacted] I am willing to provide any necessary additional information to verify my identity for the account recovery process. Thank you for your attention to this matter. Best, Alice Bullard

Hello, I would like to bring to your attention that my account, under the name Jlin Patel, has been disabled by the community. I am confident that I have not violated any of your rules and regulations, and I hold your guidelines in high regard. I believe there may have been an error, and I kindly request you to review my account expeditiously and reinstate my Facebook account. I am eager for this matter to be resolved promptly as I have connected my account to various social media platforms like PUBG Mobile and other apps from the Play Store. Despite adhering to all your rules and regulations, my account was still disabled. Your swift review of my account will be greatly appreciated, and I also urge you to update your reporting system for the benefit of all users. Thank you for your attention to this matter. Sincerely, Jlin Patel

I have been using my Facebook account for almost the past 6 to 7 years. Since the last year, I have been involved in the field of journalism related to Bhojpuriya culture. I share the news articles I write on my Facebook account and also share them on WhatsApp and in my friend's groups. Apart from this, I also share some positive things with people through WhatsApp. All the memories created by me were stored on my Facebook account and many of my contacts have been lost. I request you to please reactivate my account.

Hello Facebook Team, My account has been disabled, and I believe it was a mistake as I have always followed the community guidelines. I kindly request that you review my account promptly as it is connected to other social media platforms like PUBG Mobile and Instagram. I have respected and followed all the rules, so I urge you to reconsider this decision and reactivate my account at your earliest convenience. Thank you for your attention to this matter. Account Name: Adesh Saxena Date Of Birth: 30/10/[redacted] Linked Phone Number: +91 [redacted]

Subject: Account Hacked and Blocked Dear Facebook Team, My account was blocked recently due to a hacking incident that resulted in unauthorized posts being made. Despite having a strong password and 2FA enabled, someone managed to breach my account. While I was using my laptop to watch a movie, I suddenly found myself logged out of my Facebook and Instagram accounts. A friend later informed me of the concerning posts that were made without my knowledge. It seems my device was infected with a virus, leading to the security breach. Immediately after discovering this, I reformatted my laptop and changed my password. Although I initially faced difficulty receiving an SMS code, I eventually managed to do so. Currently, my account status is "Reviewing." I kindly request the activation of my account as it holds sentimental value and memories for me. My sincere apologies for any inappropriate content shared by the hacker. Thank you for your attention to this matter. Sincerely, G. Stefanov

Dear Facebook, A few days ago, my account was blocked due to unauthorized posts caused by a hack. I'm unsure how my strong password and 2FA were bypassed. While using my laptop to watch a movie, I suddenly found myself logged out of Facebook and also blocked from Instagram. A friend later showed me the content posted without my consent. It appears I may have been a victim of a virus leading to the hack. I took immediate action by reinstalling my laptop and changing my password. Though I initially faced issues with requesting an SMS code, I eventually succeeded after a few days. My account is currently under review, and I kindly request its reactivation as I value the memories stored there. I apologize for any inconvenience and the content posted by the hacker. Sincerely, G. S.

Hello, my name is Ashley C. I live in California. I've had my Facebook account for years, but recently when I tried to sign in, I received a message saying my profile was locked due to a disconnected phone number. I can't remember or access that number anymore. Despite having the associated email, I can't verify my account through it as they keep sending a code to the old number. I'm extremely frustrated and desperate to retrieve the pictures of my daughter from birth onwards, as they hold significant sentimental value. I'm willing to provide a photo of my ID for verification, but I'm not sure how to go about it as I'm not tech-savvy. The email linked to my account is [redacted] I appreciate any guidance or assistance you can offer.

My email was compromised, leading to my personal Facebook page being hacked. Unfortunately, I lost all my personal pictures and memories stored on the account. Most importantly, I can no longer access the elementary school page I had been managing. It's essential for me to regain access to this page to share vital information with parents. Despite contacting Yahoo about the email hack and changing my email address to [redacted], my disabled Facebook account prevents me from taking any actions regarding the school page. I urgently need help to either regain access to my original page from [redacted] or add a new administrator to the Romine Early Childhood Center page. Despite submitting my ID to Facebook, I have not received a response. I am now unable to submit my ID again as the time limit has passed.

Hello Facebook team, My account, named Nadeem Khan, has been community disabled. I am certain that I did not violate any of your rules and regulations; I deeply respect you and your community guidelines. I believe there has been a mistake and kindly request you to review my Facebook account and reinstate it promptly. I have linked my account to various other social media platforms such as PUBG Mobile and Instagram, as well as many other apps that I downloaded from the Play Store. I always made sure to adhere to your rules and regulations, yet my account remains disabled. I urge you to expedite the review of my account and update your spam report accordingly. Thank you. Account name: Nadeem Khan Date of birth associated with the account: 19/10/[redacted] Linked phone number: [redacted]

Good morning, I regret to inform you that I have been experiencing issues trying to recover my Facebook account. Despite my attempts to upload my ID documents and alternative email addresses for contact, the process always fails because I am prompted to enter a number code from the code generator, which I cannot access without logging into my account. This has led me to reach out for assistance from Facebook support. I am willing to provide my identification documents and driver's license to verify my identity, yet I encounter the same issue with uploading these documents through the help function. My default email address for login is: [redacted], with an alternative email address at [redacted] I can also be reached at my mobile phone number: +[redacted][redacted], and my date of birth is 08.07.[redacted]. I would greatly appreciate a solution that allows me to regain access to my Facebook account. Thank you in advance for your assistance. Sincerely, M.S.

Dear Sir, I am writing this message to seek help regarding my Facebook account. My name is MD. RAZIB UDDIN, and my account was recently locked by Facebook. I attempted to verify my identity using my Smart NID, but Facebook objected to it multiple times due to reasons such as blurriness, insufficient lighting, missing information, or being a screenshot. Despite my efforts to provide clear details like my name, date of birth, email ([redacted]), and phone number ([redacted]6), Facebook has not accepted them. I kindly request your assistance in resolving this matter. Thank you for your help.

I am requesting copies of all the information I have stored on Facebook to be provided in JSON format files. Kindly send the files to [redacted] Unfortunately, my Facebook account has been repeatedly suspended due to false claims of hate speech, leading me to believe that the employees at Facebook are not truthful. I am standing my ground and will not comply with the suspension. Once I have downloaded all my data, I will be deactivating my profile. Thank you. [redacted] Email: [redacted]

Sir, my account under the name Sahil Bhusari has been disabled by the community guidelines. I am confident that I have not violated any of your rules and regulations. I deeply respect you and your community guidelines. I believe there might have been a mistake, so kindly reconsider and reactivate my Facebook account as soon as possible. My account is linked to various social media platforms like PUBG Mobile, Instagram, and other apps from the Play Store. I remember following all your rules diligently. Please expedite the review of my account and enhance your reporting system. Thank you for your assistance. Account Name: Sahil Bhusari Date of Birth: 14/06/[redacted] Linked Phone Number: [redacted]

Recently, after participating in a prayer session with a Christian Ministry, I encountered a concerning issue on my Facebook account. It seems like someone may have gained unauthorized access, causing spam comments to appear that did not resemble typical Facebook behavior. After an unsuccessful attempt to find a contact number for Facebook support online, I am reaching out for assistance. Upon searching online, I was unable to locate a functional contact number for Facebook assistance, leaving me uncertain about how to address the hacked account situation. Moreover, individuals pretending to be Facebook recovery agents reached out to me from a Utah area code ([redacted]) with suspicious requests involving money and verification cards. Feeling uneasy about their demands, I decided to remove them from the equation. Consequently, my original Facebook account under the name Michael K Lee remains inaccessible. As a temporary measure, I have been using an alternate account under the name Lee Michael, but this is not a permanent solution. Unfortunately, even this account seems to be compromised, with concerns raised about spam comments attributed to it.

Hi, my name is Kyle L. My account has been suspended for review to confirm its ownership. I want to share some important details for consideration. Initially, I created this account under the name Kellie L. After transitioning from female to male a couple of years ago, I now go by Kyle L. I have used different email addresses over time, including [redacted] (which I lost the password for), [redacted], and [redacted] My current phone number is [redacted]. I have already submitted a photo as requested. Please ensure all this information is taken into account before the final decision on my account. I value this account and hope to retain access to it. Thank you for your attention and assistance.

Hello, I am Georgina Carrera. I am having trouble logging into my account [redacted] as it appears to be disabled. Despite being told I have 21 days to request a review, the system does not allow me to do so or provide a review form. I have tried to contact support through the available number but have not received any response. Time is running out to recover my account, which I've had for nearly 15 years. I do not have access to the original email associated with the account, but I can be reached at [redacted] or [redacted]. Your assistance would be greatly appreciated.

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My Facebook account got hacked, and I can't access it because the hacker changed my password. I'm struggling to get in touch with Facebook to deactivate my old account. I've created a new Facebook page and managed to reconnect with my old friends on it. However, my friends informed me that they've been receiving phishing messages from my compromised old account. This situation is concerning, and I urgently need Facebook to disable or delete my old page. How can I reach out to Facebook to resolve this issue effectively?

Hello, my name is Abiem Baihaqi and my Facebook account is under the name Abiembaihaqi. I am requesting for my Facebook account to be unblocked as it holds many memories. Please kindly assist me in recovering it. The phone number I previously provided, +[redacted]92, is no longer in use as the SIM card is lost. I now have a new number and have forgotten my password. My account was blocked by Facebook. Therefore, I am requesting for account recovery. The current number I am using is +[redacted]92, and my original email is [redacted] Please respond regarding my account and recovery process, using my new number. If possible, I would like to link my Gmail account to my Facebook for password recovery in case I forget it in the future.

I received the following notification after my password was altered. I am currently unable to access my Facebook account due to this issue. I fear I may lose 12 years worth of precious memories, including family photos, my children's pictures, and images from my wedding. I am struggling to submit a support form as it sends me to a page stating I cannot use it, leading me back to the initial message. I simply wish for Facebook to investigate the hacking incident from last weekend and aid in the recovery of my account. I want to emphasize that I did not post any inappropriate content.