Facebook Customer Service Issues

Subject: Appeal to Reactivate Disabled Account Hello, I am reaching out regarding my disabled Facebook account under the name Vikash Dhäñwár. I strongly believe that I did not violate any of the community guidelines, and I have always respected the rules set by your platform. I kindly request a review of my account as soon as possible, as it is linked to various other social media platforms such as PUBG Mobile and Instagram, as well as several apps from the Play Store. Despite my efforts to adhere to all guidelines, my account was unexpectedly disabled. I urge you to expedite the review process and consider reactivating my account swiftly. Your prompt attention to this matter would be greatly appreciated. Thank you for your assistance. Best regards, V.D.

Hello Facebook Team, I am a genuine user of this account. Unfortunately, your security system mistakenly disabled my personal Facebook account citing violations of community standards. I have provided all the necessary identification to validate my account. I kindly request you to review my appeal and reinstate my Facebook account promptly. Thank you. For further assistance, please contact me via email at [redacted] Please note that this assistance may involve a fee.

I've recently been suspended from posting on my Facebook page without clear reasons. The notification mentioned bullying, which I find confusing. Bullying should involve aggressively forcing people to change their views, not merely pointing out their mistakes. It seems like some individuals misunderstand criticism as bullying. Our language is so rich and nuanced that even a computer might struggle to differentiate insults from compliments. Facebook's reliance on automated systems seems simplistic to me. It's concerning that users are required to agree to terms and conditions to access platforms like Facebook, Xbox, and Microsoft. If they decline, they are blocked, which feels like coercion. I'm considering legal action against Facebook for these practices. Could anyone provide me with an address where my solicitor can reach out?

Hello, My Facebook page was hacked and my identity was stolen in early November [redacted]. Facebook asked me to verify my identity, but the hacker set up a two-factor authentication, so I couldn't access my account. I sought help from IT professionals who advised me to contact Facebook about the issue. Despite numerous messages to Facebook security with no response, my account got disabled because I allegedly didn't adhere to their community standards and didn't re-enable the account promptly enough. I've been trying to follow their procedures, but my account remains closed. I am now working on having my account reinstated and seeking compensation for the stress and income loss caused by this incident, especially as my travel blog, "Walkabout J," got blocked due to my Facebook page being disabled. Regards, Jason N.

Dear Facebook Team, I have an urgent matter regarding my account that I also use for work connections. My current Facebook account under the name Ramona Beyer was linked to the email [redacted], which has been deleted by Freenet due to inactivity for over a year. I successfully changed my account to use my current email [redacted] and updated the password. However, I am unable to log in as it requests a code that cannot be sent to me since I didn't provide a phone number on Facebook. Additionally, uploading my ID including other documents is not working, no matter how I try to take photos of them. I rely on this account for work connections and it is crucial for me. Could proof of identity be provided through a live chat or any other means? I urgently request your assistance. Strangely, I already receive notifications about Facebook activities on my email address. Best regards and thank you in advance, Ramona Beyer

Please provide a detailed description of your issue, including the product involved and how you would like it resolved. Please enter your email address so we can contact you about your concern. GetHuman is an independent service that assists customers in sharing tips and information on dealing with customer service problems; we are not associated with Facebook. By filling out this information, GetHuman can search for relevant guides to help you resolve your problem. Additionally, sharing your issue on a public page enables you to seek assistance from others and share your resolution when achieved. GetHuman may follow up to offer further suggestions and support. You can manage your public page and email preferences through the links that will be sent to your email address.

Hello, I'm sending out this message in a bottle hoping for help. My main Facebook account got hacked today, and the hacker added two-factor authentication for logging in through a third-party app. I'm unable to reset my account. I'm in distress as I had crucial evidence for ongoing legal cases, important photos, conversations, and my login details for study-related sites saved there. I've exhausted all options and tried the identity verification process, but the photo is unclear, making me unsure if the service will recognize my request. The affected account is Charlotte LETANG, previously under [redacted], now [redacted] Although my phone number is still linked to it, the added security barrier is blocking my access. Your understanding and assistance are highly appreciated. Thank you.

My page has been hacked for two months now. If you are unable or unwilling to take action, I would like the page to be deleted. The hacker gained access to my account, contacted everyone on my friends list asking for money, and is now posing as me offering tarot card readings under my name on Facebook and emails. Despite multiple attempts to contact Facebook and sending requested pictures and identification, nothing has been done. The hacker has also caused issues with my AOL and T-mobile accounts. This situation is frustrating and concerning. I am hopeful for a resolution soon.

My Facebook account has been disabled, and I believe it was a mistake. This account is crucial to me as it contains important connections and my BGMI game login. I admit I may have overlooked updating my birthdate when I first created the account. I am willing to provide all necessary personal documents for verification. I have already submitted some information and ID proof. Please reconsider and reinstate my account. Thank you. Original name: Rofique Islam Ahmed Facebook account name: Rofique Islam Date of Birth: 02/01/[redacted] Email: [redacted] Password: [redacted]7

Hello, I encountered issues with my Facebook account around June 28th, and now I am receiving emails about recurring charges for a Meta account, which I don't have. I suspect my account has been hacked. The emails mention charges for Meta for business, with an indication of Ireland at the bottom. I am getting numerous emails with various charges. I would also like to recover my account, as I have precious memories and photos with my late mother. The bills have my name and email address, but I have never had a Meta account for Facebook ads. I appreciate any help you can provide to resolve this matter. Thank you, BB

I downloaded Adobe Acrobat from Get Into PC. After extracting it, my laptop started opening apps and kept restarting due to a virus. I reformatted my laptop immediately, but the hacker accessed my accounts as my Facebook was logged in. I received an email notifying me of password changes and my email changed to [redacted] Searching for my account with my previous email [redacted] showed it no longer exists. I created a new Gmail account and tried recovering my Facebook by submitting my valid ID. Facebook emailed me a recovery link, and my new email, [redacted], is linked to my Facebook account, but I still can't log in. The verification codes sent to log in are not working. Facebook is sending the codes to both the hacker's email, [redacted], and my new email, [redacted] I urgently need help to recover my Facebook account, as it contains personal information like images of my valid IDs, especially my passport, license, and birth certificate. I fear the hacker may use this information for scams, possibly leading to a criminal record. Please assist me as soon as possible.

Добрый день, у меня возникла проблема с доступом к моему аккаунту в Телеграме. Когда я покидал Украину, забыл взять свою сим-карту с номером +[redacted]12, который был привязан ко всем моим социальным сетям (Instagram, Telegram, Viber). Теперь не могу войти в аккаунт из-за того, что сбросил настройки телефона при пересечении границы. Мне не удается получить смс-код, так как связи в моем родном Херсоне уже полгода нет. Я готов предоставить фото заграничного паспорта с печатями о выезде из Украины для подтверждения личности. Пожалуйста, помогите мне восстановить доступ к моему аккаунту. Могу ответить на любые вопросы, связанные с аккаунтом. Спасибо.

I have recently had my Facebook and Instagram accounts closed. During a social post in my leadership group about an event, I included a form link from JotForm for members to fill out. I came across a video of two elderly individuals dancing in a way that seemed inappropriate, but I did not engage with it. When I tried to access Facebook the next morning, I found out I had been disabled for violating community standards. I am unsure of the exact post that led to this action or why someone reported it. I have appealed the decision and am now waiting for a response. This situation has made me anxious as social media is essential for connecting with others and having fun. Hopefully, I will receive more information from Facebook soon. - Terraine Terry Duberry

Hello, I would like to request a review of my account that has been disabled. My account name is Bintu Chaudhary and it has been community disabled. I am confident that I have not violated any rules or regulations, and I respect your community guidelines. Therefore, I kindly ask you to reconsider and reopen my Facebook account promptly, as it is linked to other social media platforms like Pubg and Instagram. I would greatly appreciate a faster review of my account and an update to your report system. Thank you for your assistance. Account name: Bintu Chaudhary Date of Birth: 15/[redacted] Linked Phone Number: [redacted]

My Facebook account has been hacked, and all login information has been changed. I have attempted to recover it by submitting my photo ID and adding a new email, but to no avail. The listed recovery email addresses are unfamiliar to me, and changing them did not work. I received a phone number from someone offering to help restore my account in exchange for banking information, but I am concerned as this seems suspicious. The individual claims not to be holding my account hostage, yet I am skeptical. What I need now is to regain access to my account and have this person located and dealt with according to the law.

My personal Facebook account was disabled in just one day. There are only 24 hours left before it becomes permanently disabled. I always adhere to Facebook's community guidelines and did not commit any violations on my official account. I do not post any illegal or inappropriate content. My account holds personal data like family pictures that are important to me. I kindly request your assistance in recovering my account. Thank you, Facebook Team.

Hello, I'm Cassandra M. I recently discovered that my Facebook account was disabled due to being hacked. Someone gained access to my email and then my Facebook account. They posted something inappropriate on my account from Pasadena, although I reside in Pearland, TX. I only realized this breach the next day when Facebook prompted me to change my password. Due to work, I didn't notice the hacking until 6 pm. They also tried to access my Instagram but were unsuccessful. I've since regained control of my email. However, I urgently need to recover my Facebook due to the valuable memories stored there. As a mother, I am devastated by this violation of my privacy and humbly request assistance in restoring my account. I've already submitted a request to unblock it and am distressed by the situation. Please help me regain access to my account as these memories are irreplaceable.

Dear Sir, I am reaching out regarding the disabling of my account under the name Niraj Kumar. I am confident that I have not violated any rules or regulations of your community, and I hold your guidelines in high regard. I believe there may have been an error in this action. I kindly request a review of my account with the hope of having my Facebook account reinstated promptly. Your swift action is greatly appreciated due to the connections I have established with other social media platforms such as Free Fire and Instagram, as well as various apps from the Play Store. I have always abided by your terms diligently, and the disablement has come as a surprise. Please revisit and rectify this matter. Thank you for your attention and understanding. Sincerely, Niraj K. DOB: 01/01/[redacted] Phone: [redacted]

I was unaware that my wife had changed our password and mistakenly confirmed to your email reporting the change we did not make. This led to our account being locked for security reasons. I deeply apologize for my oversight. We are a couple in our seventies with limited computer skills, and it was my error for not checking with my wife about the password change instead of impulsively reacting to the email. We have tried unsuccessfully several times to unlock her Facebook page online, feeling extremely frustrated. My wife continues to remind me of this misstep daily. Please, kindly unlock her account as there was no suspicious activity, just a overly cautious senior citizen. Fred M. "A Fred in need, is a friend indeed"

Several of your posts have not met the community standards regarding child sexual exploitation. Please review our decisions and consider what steps you can take. Rest assured, these posts are not visible to others. 6 Jul Your post has been flagged for violating the Community Standards on child sexual exploitation. 6 Jul · IN REVIEW Your post is currently under review for not complying with our Community Standards on child sexual exploitation. 6 Jul Your post has been found to violate our Community Standards regarding child sexual exploitation. 6 Jul Your post does not meet the Community Standards concerning child sexual exploitation. 6 Jul Your post has been flagged for violating the Community Standards regarding child sexual exploitation. 6 Jul · IN REVIEW Your post is currently under review for not meeting the Community Standards on child sexual exploitation. Please recover your account.