Facebook Customer Service Issues

Subject: Disabled Facebook Account To the Facebook Support Team, I adhere to the guidelines of your community. I am a responsible adult user of Facebook, aged [YOUR AGE]. As proof of my age, I have submitted my government ID card in a photo with my face, confirming my status as an adult user. My account was disabled on [ACCOUNT DISABLED DATE] after someone hacked into it. Although I managed to regain access, I was shocked to find it closed the next time I tried to log in. I suspect this action may be due to a misunderstanding related to age restrictions. I urge you to view my submitted document and reinstate my account, as I am indeed of legal age to use Facebook. Sincerely, Wisso Ca Ke My Facebook Account: [redacted]

I'm struggling to remember my password due to frequent changes caused by a hacking attempt on my accounts. Unfortunately, I no longer have access to the obsolete email address linked to my Facebook account, which included valuable memories with my loved ones. The mobile number associated with my account is also out of reach, making it difficult to retrieve my password. Losing access to my account has been distressing, particularly because it holds irreplaceable photos of significant moments in my life with family members I can no longer create new memories with. While feeling discouraged, I'm hopeful that I can recover my account with the help of this platform.

Facebook prompted me to update my information to match my ID for payouts. I discovered outdated email and phone details, which I attempted to modify. Despite adding new numbers, I couldn't remove an old one or change the device location correctly. After these adjustments, I received notifications about a login from an unfamiliar location that led to being locked out. Despite trying two-factor authentication, I'm now stuck verifying via text on an old number that I no longer possess. This is frustrating as I have pending shipments to fulfill and a significant amount to transfer.

My account was disabled on Facebook due to alleged violations of community standards. Despite successfully appealing some of these claims and proving no violations, my account remained disabled. The latest disablement was related to a post about racism, similar to previous instances where posts addressing racism were flagged. It seems unfair as I have seen worse content not being penalized. Additionally, posts about a certain individual were also flagged. It appears as though Facebook favors supporters of this individual and allows discriminatory behavior. Kindly reconsider reactivating my account.

I am the owner of the Facebook account under the name Aleena Kanwal. My CNIC name and father's name are also Aleena Kanwal and Muhammad Ahmed Khan, respectively. My account was temporarily disabled on April 16, [redacted], and locked on April 20, [redacted], when a scammer was trying to unlink it from PUBG. I urgently need my account recovered as the scammer is attempting to unlink my Facebook email in PUBG. I can provide all necessary proof to verify my identity. Email: aleenaahmed888@ [redacted] Old Phone Number: [redacted]4 Recent Phone Number: [redacted]9 Please help me regain access to my account promptly as the scammer is currently in control. Your swift action is crucial as my PUBG account's safety is also at risk. I am emotionally distressed as the deadline for permanent disabling is approaching. Your assistance is greatly appreciated in resolving this matter.

I suspect my Facebook account has been hacked. I have been locked out of my profile for nearly two weeks. When I try to recover my account by using either my cellphone number or email address, I receive a message stating that there is no Facebook profile associated with either of them. Upon checking from my girlfriend's profile, I noticed my contact information had been altered, and the email address on my account was changed to [redacted] while my cellphone number should be [redacted]. This issue is preventing me from communicating with important business contacts through Messenger. Despite sending verification documents last week as instructed, and being promised a resolution within 24 hours, I am still unable to access my account. Additionally, it seems my girlfriend's account is experiencing similar problems now. I urgently need assistance in recovering my profile and determining how the unauthorized access occurred. Thank you, Brandon.

Hello, I am Alyssa Larson, previously known as Kris Louis Larson. I am experiencing issues with my [redacted] calls and calls to my mom on a phone without a SIM card. My location may display as Alyssa in the PDC area with possible references to Lutheran Social Services regarding domestic violence and a urine smell in a bedroom. I reference CFR 42 due to domestic violence incidents from my past that involve being hit unconscious at a young age. I am seeking assistance to resolve the problems with my [redacted] and mom calling features on my phone. Please contact Jim or Kevin, who administer medication and handle cash, to help. My mom's phone number is [redacted]. We need to ensure that my Straight Talk service works smoothly without any issues related to our account name change. We aim to confirm our connections with Jim and Kevin and update my last name to Larson accordingly. Thank you, Straight Talk.

I am unable to access my Facebook account as it does not recognize me for the past four days or more. Despite changing my password 6-7 times and answering questions about past posts, I have been unsuccessful. I use Chrome on Windows 10 for over a decade. A recent Norton update caused issues, and Geek Squad provided a different login using Gmail, which also does not work. I cannot send friend requests as my original account might still be active. I have not changed my login details on the primary account but have lost track of the current password due to multiple changes. I would appreciate help with this issue; otherwise, I might have to stop worrying about it.

My name is James J. O., and I recently had my Facebook account disabled. Despite being flagged for three offenses that occurred while I was asleep, I was locked out of my account due to an unusual login from an unknown location. When I tried to review the offenses, I couldn't access anything beyond submitting it for a review. This was my first offense and I'm baffled by what transpired. My Facebook account is crucial for networking as a drag queen and arranging social events for my disabled clients. I'm seeking assistance as my account contained vital information. It's frustrating that I couldn't retrieve my photos or view my timeline to address any mistakes made. Despite having no prior issues before 3/23/[redacted], my account is now inaccessible even after attempting to restore it. The inability to do anything has been incredibly frustrating. Your help in this matter would be greatly appreciated.

I'm seeking assistance as my account has been hacked. Please help me, sir or madam. My email id is [redacted] Kindly change my game id as it has also been hacked. Additionally, my Facebook id has been compromised. Please change my id to [redacted] Your help is greatly appreciated. Thank you.

I experienced a hacking incident on 4/25 and managed to regain control by verifying my identity. I attempted to set up Two-Factor Authentication by identifying recent comments made on that same day, but failed both times despite being certain of my answers. I tried again on 4/26, correctly identifying 4 comments, but still couldn't verify my identity. My husband found each comment made on my profile, which I'm unable to access. I plan to try again tomorrow using the "confirming another way" option, but I'm hoping for a quicker resolution since my business operations rely on the groups and pages I can't access. My name on Facebook is Patti Sleeper Zamyslowski, and I updated my email to [redacted] after regaining access, with my previous email being [redacted] I've created a new account with the old email to connect with clients. My phone number is [redacted], birthday is 9/25/80 (uncertain if the hacker altered this), and my high school is Glasgow High School. I'm married to Joshua Zamyslowski since June 5, [redacted], who can verify my identity. I believe I joined Facebook in August [redacted]. My maiden name is Patti Sleeper, and I manage several groups: Crestview Running Group, Peppermint Twist Bow Supply, Peppermint Twist RTS, and Peppermint Twist Creations fan page.

I need your help to recover my Facebook account, Rogelio Salazar. Someone hacked my account and changed the personal information such as phone number and email address. Additionally, this person has changed and uploaded photos that I do not recognize as mine. I have been trying to recover my account, and it is asking for two-step verification which I never requested. Today, I received an email stating that my account is being blocked. I have not misused my account or violated any Facebook rules. I have submitted my information multiple times but have not received a response. I am reaching out in desperation for your assistance in resolving this issue. Please review my IP address where I usually connect from and the devices. Thank you for your understanding.

I recently purchased a new phone and logged into my Facebook account. The next day, I woke up to find my account locked due to suspicious activity. Facebook is requesting a confirmation code, which can only be sent to my inaccessible email. I have access to my mobile number listed as an alternative, but they are not offering to send the code to it. I urgently need access to my school materials and a group I am part of for an upcoming clearance. Your prompt assistance is greatly appreciated. Thank you in advance.

Hello, I am the rightful owner of this account. Unfortunately, the security system mistakenly disabled my personal Facebook account, citing a violation of the Community Standards. I have submitted all necessary identification to prove my identity and request the reopening of my account at your earliest convenience. Thank you. Name: Zobayouar Rimon Email: [redacted] Date of Birth: 15/05/[redacted]

My Facebook Marketplace account has been blocked for over a month now, even after reaching out to Facebook several times to resolve the issue. This all started when someone posing as a seller for an apartment in LA convinced me to post the listing on my account. Unfortunately, it turns out it was a scam, and many people reported my account as a result. Despite my attempts to rectify the situation with Facebook support, my account remains blocked. I need advice on how to unblock my Marketplace account and clear my name. Thank you.

I shared a picture in a private group named "That's it I'm food shaming." The post, intended as a joke, received a positive response. However, the group admins and moderators reacted negatively, encouraging others to criticize me. Despite my attempts to clarify the humor, they removed me from the group. Numerous comments remain, with hurtful remarks like "attention whore" and telling me to cry. I contacted an admin to have the post removed, but I was also blocked. I'm distressed by the escalated negativity and the post gaining excessive attention due to insults. It's important to me to delete the post as I never intended any harm.

I have been using Facebook for 4 years. Three days ago, I opened Facebook and encountered a fake link for BGMI crate opening. After clicking the link, the website requested my email and phone number, which I provided. Shortly after, someone hacked my account and posted inappropriate content that violated Facebook guidelines. Consequently, my account got blocked. The issue is that my BGMI account, connected to Facebook, was also compromised, and it contains a significant amount of UC. I am not responsible for the inappropriate post, as evidenced by checking the IP address at the time of the post against my phones. I have reached out to Facebook multiple times to review my account without any response. I urge for assistance in resolving this matter promptly. Thank you, Shikhar Dixit.

On January 29, [redacted], I received a message on Messenger from a friend who needed help setting up their new phone. Unfortunately, it turned out they were trying to hack into my Facebook account using my 2-step verification. I unknowingly gave them access, and now I'm struggling to regain control of my profile. Despite my efforts, the hacker has changed my email addresses, phone numbers, and even my date of birth on the account. They removed my email accounts and added their own, making it difficult for me to recover my account. My friends have also been contacted by the hacker through Messenger and subsequently blocked. I've tried to report these incidents to Facebook, but they haven't been much help. My account is being manipulated, and important photos and information are being tampered with. I've created a group for my community, Bairnsdale (& Surrounding Areas) Trick or Treats, and I can't manage it properly without access to my account. I'm worried about the security of the group members who share personal information there. I need assistance in reclaiming my account and securing my group.

Hello, I have such a problem. I advertise my business every day, but recently, the confirmation of the advertisement continues throughout the day, systematically advertised at 6:00 PM when the working hours are already over. I know that ad approval can take up to 12 hours, but can it be systematic? If something is wrong, let me know or help me solve the problem. Sincerely, Your loyal customer.

Hello, I am in need of assistance after encountering difficulties with my Microsoft Authenticator app. Unfortunately, the support pages have not been helpful in resolving this issue. When my phone crashed, I lost access to my two-factor authentication. Despite my efforts to remedy the situation, I have faced numerous obstacles: 1. I am prompted for a code generator on Facebook, which I cannot locate. a. Clicking on the troubleshooting link leads me to a non-existent page. b. Selecting a different authentication method does not offer any alternatives other than the verification app. 2. Utilizing the "three friends" option resulted in codes that were rejected by Facebook. 3. The "Approve from another device" feature only led to a confirmation message without granting access. 4. Changing my password repeatedly still prompts me for a code from the non-functional code generator. Due to these challenges, I attempted to visit the Facebook support page for hacked accounts, but the process required the missing code generator. I am at a loss for how to proceed and would greatly appreciate any guidance or assistance you can offer. Thank you. Hans Dehing