Facebook Customer Service Issues

My Facebook account has been hacked, and now it's locked. It's a personal account that I use for many websites. I need help to recover it with the new security measures and a new password. I manage a page named Indian Fauji on this account, which I prefer not to lose. If assistance is not provided promptly, I'll have to report the hacking incident to the police. Please reach out to me via email to help recover my favorite Facebook account. I appreciate your help and prompt attention to this matter. Thank you in advance for your assistance. Email contact: [redacted]

My Facebook account has been hacked for the fourth time. In the past, I was able to secure my account by changing my email and phone numbers. However, this time, the hacker changed all my account details, leaving me locked out. I've created a new account, but the old one with my personal information is still active. The hacker is using my account to post sports prediction tickets and deceive others. I urgently request that the account be closed to prevent any misuse of my personal information. Please assist promptly.

My account, PJ Yusten, has been hacked. When I contacted Facebook, they sent a login code to reset the password to the wrong email, i***********[redacted], instead of my [redacted] The recovery email is [redacted] Following the instructions sent to my old phone number ending in 69 is not possible, as my correct phone number is [redacted]. Despite uploading my ID for identity verification, the process failed. I suspect a job scam as someone with an iPhone 11 in NY at APPEN INC tried to change my password and email. I urgently need to retrieve personal messages and photos stored for my memoir. It seems all the data is gone. I am struggling to recover my account because Facebook is sending reset information to the fake email and outdated phone number that I can no longer access. I am frustrated by this situation. My name is PJ Yusten, and my valid phone number is [redacted], and correct email addresses are [redacted] and [redacted] No other emails or phone numbers are accurate.

Subject: Issue with Disabled Facebook Account Hello, I need assistance as my Facebook account linked to this email has been disabled since Friday, 2/25, without any explanation. I cannot reinstate it as I am logged out of all devices and cannot access 2FA methods, like the code generator I had set up initially. When trying to receive an SMS code, I encounter a "resend failed" error with the code: FBAPIErrorDomain error [redacted]. Also, I face difficulties submitting my ID for account recovery as it prompts me to log in, which I cannot do. Creating a new account leads me back to the same loop, making it impossible to access my code generator or receive SMS messages. Since I manage important pages and groups for work through this account, it is crucial that I retrieve access. I appreciate insights on why my account was disabled suddenly and guidance on restoring it. Thank you.

I am seeking help to regain access to my disabled personal Facebook account. Despite following the Facebook Community Guidelines, my account was mistakenly disabled due to an issue with a shared post. I utilize Facebook, Instagram, and Messenger for personal business purposes and have been unable to do so for a month. I store important data, photos, messages, and event details on my account. I request the Facebook Team to expedite the recovery of my account as it is affecting my business, particularly during the ongoing Covid-19 pandemic. Your prompt assistance would be greatly appreciated. Thank you. Login Id: rajdipd551[at]gmail.com FB Profile Name: Rajdip Bubai Date of Birth: 5/2/[redacted]

Dear Facebook team, My Facebook account has been locked due to an issue with confirming my identity. Could you please assist me in unlocking my account? It is crucial to me as I have invested a significant amount of money on it. Kindly adjust the settings accordingly or unlock my account directly. Account Details: Name: M. M. Phone Number: [redacted] Password: MUSKAN902791 Email: [redacted]

My Facebook business page, located at Facebook.com/killingtech, has been inexplicably removed. Despite reaching out three times over the past few weeks through the Facebook website, I have received no responses which is extremely frustrating. The company is a registered business in the State of Vermont, USA, under the name Killingtech. The name is derived from being a tech company in Killington, Vermont, and is meant as a playful representation of our services and location. We do not promote any harmful actions. Facebook's cancellation of our registered business page is negatively impacting my business, and I need this issue resolved promptly. The lack of response from the company is very disappointing, and I am struggling to understand their actions towards a legitimate business like mine.

Hello, Good afternoon, My name is Peter Balogh. Yesterday, around 1 pm, someone logged into my Facebook account in China and posted a lot of war-related photos. I also received notifications on Messenger and took screenshots of them, but I did not change my password because I thought it might be a scam. I am based in the UK and have never been to China. I have evidence to support this if necessary. My Facebook account has been blocked, and I am unsure how to regain access. When I tried to follow the review process, it seems like they are reviewing the post that I did not make. I would like to recover my Facebook profile as I run my business through it. I have a separate Facebook business page that has also been blocked. I have been using my business page for over a year, and I have had my personal Facebook account for around 13 years without any inappropriate posts. Could you assist me in recovering my account? Thank you very much, Peter

It appears that other users have experienced the same issue as me. Facebook sent me an email asking to change my password, which I did. But when I tried to access Marketplace, a message stated that I can't buy or sell due to not following Community Standards. I have requested a review multiple times with no response. I have been an active Marketplace user for a couple of years and need access to downsize and sell items. Any assistance in resolving this matter would be greatly appreciated. Thank you, Joanne D.

I need help to regain access to my Facebook account. It was locked on March 5th due to an accusation of fraud. I have owned this account since [redacted], initially registered at an address in Alexandia, VA, and later updated to an address in Forest, VA. Despite numerous attempts to recover my account through the system, I have been unsuccessful because I don't use credit cards for online transactions. I urge the support team to assist genuine users rather than focusing on preventing hacks. If this issue persists, I may consider using a different platform. Facebook may be popular, but there are other alternatives.

Hello, I require assistance as my Instagram account has been mistakenly disabled. Initially flagged for suspicious activity and told to wait 24 hours, it was later wrongly disabled. I am confident that I did not breach any terms and conditions. My partner and I run a small business, and this account is crucial for us. As our sole source of income during these challenging Covid times, its deactivation is causing concern among our customers. We genuinely believe we have always followed Instagram's guidelines. Despite submitting multiple appeals over the past month, our account remains inactive. Your prompt assistance in reactivating our account would be greatly appreciated. Thank you in advance, and I eagerly await your response.

I encountered an issue with having two separate pages that required different logins while containing mostly the same information such as my address, phone number, and social security number. I initially opened the account in [redacted] after moving from Milwaukee, WI to Alexandria, VA. Following a move to Forest VA for personal and financial reasons about three years ago, I reestablished my internet, phone, and cable at the new address. Despite everything running smoothly amid the pandemic, on March 5th, a hacker warning appeared on my Facebook page prompting a lockdown. Despite numerous attempts to recover my page by providing necessary information through the system, I have been unsuccessful. Frustrated with the situation, I have decided to seek alternative means of communication with friends globally who have faced similar challenges, and have moved on from this platform.

Dear Facebook Team, I have been a loyal user of Facebook for many years, operating as a digital media marketer offering services in Facebook/Instagram marketing campaigns. Unfortunately, on December 30th, my account was hacked, and the hacker gained access to my business manager and misused my credit card information for transactions. I have taken the necessary steps by reporting the incident to the bank, blocking my card, and trying to regain control of my account through Facebook's appeal process. However, despite my efforts, my account has been disabled, resulting in the loss of my valuable pages. I am reaching out for assistance in recovering my pages. I can provide additional information, such as my email address, mobile number, ID card number, and passport number, for verification purposes. I am willing to submit any required documents and engage in phone conversations to resolve this issue promptly. Thank you for your attention to this matter. Sincerely, Muhammad Farhan M. [redacted]-B Faisal Town, Lahore, Pakistan.

I've had the same Facebook account for over 6 years. Originally, my email was [redacted], but it was maliciously changed by a hacker to [redacted] The hacker altered my email, password, and phone number associated with my account. Despite trying all of Facebook's suggested recovery methods, I have been unsuccessful so far. The account was reportedly accessed by Mason Barnes, who is my daughter's father. My name is Megan Rulo, my previous phone number was [redacted], and my old passwords were Bluelily!28 and Fummyrue4321. The unauthorized email change occurred on a Monday around 8:30 AM, and although I received an email notification, I couldn't secure my account due to an invalid link. I have no access to my account now and have even contacted Outlook about the issue. The hacker has also gained control of my Facebook Messenger and is using it to send messages to my friends, asking for money and blocking some of them.

I am currently facing the following issue: Betty, you have contested a decision ON SEPTEMBER 11, [redacted] Typically, it takes slightly over a day for us to assess your information. Please check back here. Your Facebook account is not visible to others, and access is restricted for you. What to expect next We will re-examine your account. Due to the coronavirus (COVID-19) outbreak, we have fewer staff available to review information which might cause delays. If your account is found to comply with our Community Standards, you will regain access to Facebook. If it is determined that your account does not meet our Community Standards, it will be permanently disabled, and you will not be able to contest this decision. I managed to restore my account last year after nearly a year of being disabled; however, I am puzzled as to why this issue has resurfaced now.

My phone was hacked, so I changed my number from [redacted] to [redacted]. Despite trying to log in with the old number, I kept getting an error saying too many attempts, requiring me to reset my password. After changing to the new number, I am not receiving the two-factor authentication code. I've submitted various identification documents and explanations to Facebook but have been directed to send the proper identity form to my email, biggdaughter1@ iCloud.com. My account under the name Keita TreNaé, created on Dec 10th, [redacted], has posts shared from Lashina Guise and Angela DeBerry, including business details for DeBerry Janitorial. My last post featured me, my best friend, and my son at the fair, along with an OES symbol post.

Hello Facebook Team, I've realized my mistake in attempting to sell Triamcinolone ointment on FB and I understand it violates your policies. I sincerely apologize and assure you it won't happen again. I am a senior companion program worker for AMERICORP through Lutheran Social Services, working from home for 4 ½ years with seven clients. This additional income is crucial for me as a 74-year-old on a fixed budget. I humbly request that you reconsider lifting the 30-day account suspension. I promise to reach out to your team if I have any doubts about what I can sell on FB in the future. I hope for a prompt and positive response from you to restore my account so I can continue my work. Thank you for your understanding. Warm regards, Yvonne Sheppard

Hello, my Facebook account got disabled, and I need to verify my identity through a text message. The issue is that I no longer have access to the phone number or SIM card I used to register. I am unable to receive the confirmation code to complete the verification process. I can, however, still log in to my email account. If there is an option to receive the code via email, please let me know. I am eager to regain access to my account and prove that I am the rightful owner.- Initials

I noticed my Facebook account was hacked on March 16, [redacted]. The hacker has taken control and changed my login information, including my phone number and email address. They are able to bypass the security measures I had in place. The hacker is now using the name "Fredrick Sullivan" on my account and their email is [redacted] They are using my profile pictures as well. I need help recovering my account as any emails from Facebook are now going to the hacker's email. Any assistance would be appreciated. Thank you.

My Facebook account was hacked on March 16, [redacted], around 4 pm in Nigeria. The hacker changed the email, phone number, and name from Animashaun Olawumi Rofiat to Fredrick Sullivan. The hacker can retrieve my authentication code from my Facebook app. I am unable to log in through any browser or the Facebook app as it appears I have not used them before. I request assistance as the hacker is still accessing my account. My original email is [redacted], while the hacker is using [redacted] Any communication sent to my email is being intercepted by the hacker. Please, I urge Facebook to assist me in regaining control of my account.