The following are issues that customers reported to GetHuman about Facebook customer service, archive #1629. It includes a selection of 20 issue(s) reported March 17, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions.
Dear Facebook Team,
I am facing a 30-day warning issue with my personal Facebook account. I always adhere to the community guidelines and do not post any inappropriate content. My Facebook account holds great importance for me. I kindly request a review of my account and ask for its recovery. To verify my identity, I am willing to provide a selfie if required.
Facebook ID: Gyandeep Baghel
Nickname: Modi Supporter
Linked Mobile Number: [redacted]
Current FB Password: iphone13promax256
FB Login Email: [redacted]
Contact Email: [redacted]
Thank you, Facebook Team
Email: [redacted]
Reported by GetHuman7230114 on Thursday, March 17, 2022 1:08 PM
I recently created a Facebook account on March 13th, [redacted]. However, there seems to be confusion as a post allegedly made last year is being referenced, yet this account did not exist then. After sharing a post about a Rutgers game on March 16th/17th, I received a restriction seven hours later without a clear explanation or duration. I urge Facebook to stop censoring and delving into past actions without merit. Please lift the restrictions on my account as I received a warning but it is entirely restricted without justification. Facebook should rectify this as the account is new and no evidence of the alleged removed post has been provided.
Reported by GetHuman7230375 on Thursday, March 17, 2022 2:14 PM
Mnyo, I received a notification on March 17, [redacted], stating that my Facebook account is not visible to others and is currently disabled. I have to wait for it to be reviewed, which usually takes a little over a day. I'm hoping that after the review, if they see that I am of the right age, I will regain access to my account. If not, my account may be permanently disabled. What's left for me to do now is to wait for the final decision from Facebook.
Reported by GetHuman-manyolik on Thursday, March 17, 2022 4:16 PM
This is my sixth time reaching out to Facebook. Last week, my account was hacked, and the hacker changed my password, accessed my credit card to make charges on Facebook, and pretended to be me asking for money from my friends and family. They even tried to manipulate me into sharing my bank information through PayPal. Despite multiple attempts to recover my account, I can't log in because the verification code is being sent to a cell phone I don't have access to, and Facebook won't accept my landline number. I have taken steps to close my accounts, but unauthorized charges are still happening. I am frustrated by the delayed response from Facebook's support team. If I don't receive a resolution soon, I will seek legal assistance. It's disappointing that Facebook is failing to address these security issues promptly, and I have lost trust in using the platform again.
Reported by GetHuman7231180 on Thursday, March 17, 2022 5:02 PM
Dear Sir, I am facing a 30-day warning issue with my personal Facebook account. I adhere to Facebook's community guidelines and do not post any inappropriate content. My Facebook account is very important to me, and I kindly request a review and recovery of it. I am willing to provide a selfie to verify my identity.
Facebook ID: SoNu BAghel
Nickname: modi supporter
Linked Mobile Number: [redacted]
Facebook Bio: 🚩Carrying a sword, holding Wand🚩 Staying calm🚩 Because of Lord Rama's values🚩 Jai Shri Ram 🚩
Current Facebook Password: iphone13promax256
Thank you, Facebook Team.
Email: [redacted]
Yahoo Mail: [redacted]
Reported by GetHuman7230114 on Thursday, March 17, 2022 5:41 PM
I am facing a 30-day warning issue with my personal Facebook account. I adhere to Facebook's community guidelines and do not post any inappropriate content. My Facebook account is crucial to me. I kindly request a review and recovery of my account. Please match my account with my selfie.
Facebook ID: SoNu BAghel
Nickname: Modi Supporter
Linked Mobile Number: [redacted]
Facebook Bio: 🚩Holding a sword in hand, also have the power of words🚩 🚩Still remain calm, because of the values of Lord Rama🚩 🚩Jai Shri Ram🚩
Current Facebook Password: [redacted]
Thank you, Facebook team
Email: [redacted]
Yahoomail: [redacted]
Reported by GetHuman7230114 on Thursday, March 17, 2022 5:45 PM
My account now requires verification through email or my birthdate. However, the email associated with the account is from my college in [redacted], named [redacted], which I no longer have access to. I used a joke birthdate in the past which I cannot recall correctly, making it difficult for me to confirm. When I try to change my password, the reset code is sent to a recovery email that I can access, but it still asks for birthdate verification or sending a code to the old inaccessible email. I no longer have the option to identify friends for verification. I have valuable photos from trips to Thailand and medical missions to Ecuador that I wish to preserve. Is there a way to speak with someone to verify my account? Thank you.
Reported by GetHuman7231857 on Thursday, March 17, 2022 7:24 PM
Hello Facebook Team,
I would like to inform you that my official Facebook account has been mistakenly disabled. I have tried various ways to resolve this issue, yet my account remains disabled. This account is crucial to me, and I am reaching out to kindly request your team to enable my Facebook account. I have faced numerous problems and have not received adequate assistance from Facebook support. I am a genuine user, and I have provided all necessary identification to prove my identity. I hope you can review my appeal promptly and reactivate my account at your earliest convenience.
Name: MD Naim
Email: [redacted]
Password: MD-Naim-[redacted] (password is shown as incorrect)
Date of Birth: 05/02/[redacted]
Reported by GetHuman7231999 on Thursday, March 17, 2022 7:53 PM
On February 11, [redacted], a friend informed me that a sex video was shared on my Facebook Page, making it seem like I posted it. I did not upload the video. Upon trying to log in, I discovered I couldn't access my account and was informed it was under review. Despite patiently waiting and checking periodically, the status remained under review.
I attempted to seek assistance through the help center forms, but realized my email address associated with the account was outdated and no longer valid.
I have always adhered to Facebook's standards and have never shared inappropriate content. How can I regain access to my account and restore my reputation? I did not share the video, and only one person I know viewed it. I received a notification stating my account has been disabled for not following Community Standards. Your help in resolving this matter would be greatly appreciated.
Thank you, Joan P.
Reported by GetHuman-joanlucy on Thursday, March 17, 2022 9:19 PM
This morning, I discovered I had been logged out of my Facebook and messenger accounts. When I tried to log back in, I received a message stating that my password had been changed recently and that I was using an old password. I opted to reset my password, but the recovery email listed was not mine, preventing me from resetting it. It seems my account has been hacked, and the recovery email altered, making it impossible for me to recover access. As I never linked my phone number to my account, I can't verify my identity that way. I urgently need to verify my identity through any available means to regain access to my account promptly. This situation is crucial as it's my only means of reaching my daughter since her father disabled her phone. My name is Dominica Koller, also known as Neeka Koller.
Reported by GetHuman-subzeron on Thursday, March 17, 2022 11:40 PM
Dear Sir,
I am Sayem Ahmed Borhan from Bangladesh. My Facebook account's name is Sayem Ahmed Khan, and the associated email is [redacted] I am a genuine user of this account. Unfortunately, my account has been disabled since January 30, [redacted]. I deeply apologize for any inconvenience caused by this situation. My account holds sentimental value as it connects me with important childhood friends and cherished memories. I have attached my school ID and registration card as identification to request the reopening of my Facebook account. I kindly ask for your consideration in reviewing my appeal and restoring access to my account, which holds significant importance to me. My date of birth is 05-06-[redacted].
Best regards,
Sayem Ahmed Borhan
Reported by GetHuman-readulha on Friday, March 18, 2022 12:37 PM
This is the second time my Instagram account has been disabled unexpectedly. I have sent emails with evidence of the harmless nature of the comment that led to my account being disabled due to "violence." Despite reviewing the guidelines, there were no threatening language or inappropriate content in my comment, which was a personal anecdote related to the topic of the post. It feels like actions are taken without considering the context of the content, especially when it concerns women expressing themselves. This pattern of censoring my account is frustrating. I hope for a resolution promptly as I'm considering discontinuing the use of Instagram and discouraging others from using it. My disabled Instagram handle is @focusssoutlet.
Reported by GetHuman7234985 on Friday, March 18, 2022 3:22 PM
On February 11, [redacted], a friend alerted me to a sex video on my Facebook Page that I did not post. When I tried to log in, I found my account was Under Review and remained so for four weeks despite my attempts to access it. I have tried submitting forms via the help center, but unfortunately, my email address linked to the account is invalid and I cannot update it. I have always adhered to Facebook's guidelines and never posted inappropriate content. How can I regain access to my account and restore my reputation? I am distressed by the message stating my account has been disabled due to a violation of Community Standards. I am stuck without the ability to provide necessary information to Facebook. Your assistance in resolving this matter is greatly appreciated. Joan Phillips
Reported by GetHuman-joanlucy on Friday, March 18, 2022 4:06 PM
Hello, I'm Liccy Scott on Facebook. I have been using Facebook and find it to be the best app for social media, messaging, and dating. Unfortunately, my iPhone 6 crashed in January, and now I am trying to access my account on my Gionee S9L. However, a six-digit code is being sent to my iPhone for account recovery, which I can no longer access. I have all the login details with me but cannot log in. I receive notifications on my Gmail, but I am unable to log in to Facebook. I love using Facebook, and I would really appreciate it if my account could be recovered and returned to me promptly. Thank you.
Reported by GetHuman-lycciroc on Friday, March 18, 2022 6:54 PM
I have received multiple notifications that several of my comments have been flagged for violating the Community Standards on spam. I understand this may lead to further account restrictions. I will review the guidelines to ensure future compliance.
Reported by GetHuman-mabroora on Friday, March 18, 2022 10:46 PM
I received several notifications that my comments violated the Community Standards on spam. I understand the importance of adhering to these guidelines to prevent further account restrictions. I will review the standards to ensure my future comments comply with the rules. Thank you for bringing this to my attention.
Reported by GetHuman-mabroora on Friday, March 18, 2022 10:51 PM
Sir, my account under the name विकास मैनवाल has been disabled by the Community. I am certain that I did not violate any rules or regulations. I deeply respect you and the Community's guidance. I believe there might have been a mistake, so I kindly request you to review my account and reinstate my Facebook access as soon as possible. I have linked this account with various other social media platforms like PG Mobile India, Instagram, and many other apps downloaded from the Play Store. I have always adhered to all your guidelines, yet my account was disabled. Please fast-track the review of my account and update your reporting system. Thank you for your assistance. Account details: विकास मैनवाल, date of birth 10/04/[redacted], Facebook email ID [redacted], my email ID [redacted].
Reported by GetHuman7229994 on Saturday, March 19, 2022 1:02 AM
I have received multiple notifications stating that my comments were flagged for violating the Community Standards on spam. I would appreciate guidance on how to rectify this issue as soon as possible. Thank you.
Reported by GetHuman7237904 on Saturday, March 19, 2022 3:02 AM
My Facebook account was inexplicably disabled on November 12, [redacted]. I suspect it was hacked since there is now an unfamiliar email and phone number associated with it, preventing me from completing the 2-step verification process. Despite not posting inappropriately, I received a notification that my account was disabled for violating community standards. I have been attempting to regain access for several months without success. Facebook security informed me that my account was compromised under the email [redacted], which does not belong to me. My actual email is [redacted] When I attempt to receive verification codes, it seems they are being sent to a different phone number. I have provided my ID for verification, but I have not been able to recover my account. Preserving my account and memories is crucial, and any assistance is greatly appreciated. Thank you for your support, Ana.
Reported by GetHuman7238041 on Saturday, March 19, 2022 4:28 AM
Hello, I am Langat Larry Oriah. I am seeking help to unlock my accounts, which were locked due to someone trying to access them without my knowledge. Please unblock my accounts for me. My user number is [redacted], email address [redacted]. Currently, I can receive notifications but cannot log in. If I send a confirmation from the real number, it cannot access anything. I am the one using Facebook Lite and Opera on my Samsung A03 phone, but I am not the one using the computer. If you see someone using a computer, please do not allow them as it is not me. My real phone is a Samsung A03.
Reported by GetHuman-langatla on Saturday, March 19, 2022 6:14 AM