Facebook Customer Service Issues

My Facebook account was hacked, the email was changed, and a new account was created using my email. After resetting my account, it turned out to be a new profile. Upon checking my emails, I discovered notifications from Facebook about a new email being added and my emails being deleted. The hacker is now requesting money from my friends and blackmailing my girlfriend for $. I have attempted to seek support from Facebook, but the account retrieval tool is not effective as my email and information have been disconnected from my original profile. I urgently need assistance to resolve this issue.

Hello! Could you please review the mistake that occurred with my Var account? It's possible that my actions may have unintentionally violated Facebook Community Standards. I am a responsible user who only sends messages to friends and acquaintances. Kindly reactivate my account to its original state. If not, what steps should I take to recover access to my account? My Facebook account was disabled without any prior warning or explanation. I urgently need my account reactivated in its original form: Ardeleanu Dumitru Daniel. Thank you.

I recently encountered someone named Elizabeth Dixie or Dixon on social media who claimed to be a friend of a friend. She messaged me regarding dispursing $5 million from her deceased husband and was seeking a Christian person to assist. Her request seemed suspicious, and I attempted to remove her from my friend list. However, I cannot locate her profile. She appears to be in her 60s with blonde hair. This entire situation struck me as unusual and potentially problematic.

I recently faced online harassment due to my Jewish heritage. I stood up for myself, yet I am now blocked from posting for 24 hours. Why is it acceptable for internet trolls to attack others, but when I defend myself, I am penalized? I have been a mature user of Facebook for years, and at 56 years old, I am stable and responsible. It is unjust that I am punished for someone else's hateful behavior. I did not even report the incident, but now I am unfairly restricted from using the platform. This situation has left me feeling upset and disappointed with how it was handled.

I placed an advertisement on Facebook, but I deactivated it later. Despite this, Facebook continues to charge my account for services without sending any email notifications. This goes against their policy that mandates notifying users via email about charges that cannot be disabled in account settings. I am seeking a refund for these unauthorized charges.

I am experiencing difficulty accessing my Facebook account due to password reset issues. Initially, after attempting to reset my password and answering a security question, my account got blocked for suspicious activity. Despite receiving a message allowing me to log in after 24 hours, I encountered login failures. In my attempt to change the password again, I now face a blank screen on my phone and conflicting messages on my computer stating a duplicate phone number or account disablement. Unfortunately, I am unable to seek help via the Facebook help page as I can't log in. This situation is causing me concern as I have urgent business and personal messages pending for two days. I appreciate any assistance with resolving this matter promptly.

I have been trying for months to get help with the game. I can't receive requests, and my friends can't receive mine. Every time I press the picture, it goes blurry. I can't buy coins as they also appear blurry. I have to wait 25 days to get puzzles because they only give out 10 coins per day. They keep saying to invite friends to get [redacted] coins, but that's not true. None of my friends can join. Nothing works except doing puzzles and the challenge puzzles. I have to wait 25 days to buy more puzzles. Please help me with these issues; I love the game, but there are too many problems with it. I hope you can assist me.

I made a memorial page on Facebook to honor my father and sister. It's a place for friends to share memories and photos. Unfortunately, my stepmother is upset about it and is threatening to get it removed. She has already blocked me and my son from her page. I've asked her to block my tribute page as well. This page is a tribute to my father and sister, and there is nothing inappropriate about it.

While browsing on my iPad, I encountered a popup claiming my device was infected with adware/spyware and provided a tech support number. I contacted them, but the individual did not disclose their identity. They requested payment details upfront, which I refused, and disconnected the call. After verifying with Apple that this was not legitimate, I am still unable to remove the intrusive screens. How should I proceed to resolve this issue?

I attempted to merge two pages, following the instructions to select the page to keep in the first dropdown and the page to merge in the second. However, the result was the opposite of what I intended, and the second page was kept instead. This mistake caused the loss of years of posts, and I'm unable to find a way to undo it. I urgently need the information from the page that was not selected. What steps can I take to retrieve the lost data?

I am frustrated by the continuous lack of response from Facebook regarding my login issue. On the 5th of October at around 20:00h UTC+01:00, I attempted to access Facebook, but all I got was a blank white page despite being logged in. This problem has persisted since then until today, the 10th of October [redacted] at 13:17h UTC+01:00. I have tried various troubleshooting steps like clearing data, switching browsers, and logging in from different devices without any luck. Interestingly, my wife can log in without any issues on the same computer where I encounter the problem, indicating it might be account-specific. I hope for a resolution soon as I have exhausted all possible solutions on my end.

Hello Mr. Mike, My name is Sue Connie Whitaker, and I sent you a friend request on behalf of Facebook CEO, Mr. Mark. We have good news regarding your Facebook account. Have you heard about the ongoing Facebook promotional program for [redacted]? Did any of our Facebook online claim agents inform you about your winning prize and how to claim it? Your name was randomly selected for a $[redacted],[redacted].00 USD prize. You were picked by our advanced automated system as a token of appreciation for making Facebook your primary means of connecting with friends and family. Your winning code is [redacted] with the answer FBW. Please keep this information secure. We require some personal details to process your prize, including your full name, home address, mobile number, email address, occupation, and a picture of your ID card. Rest assured, this promotion is legitimate, and the FBI is aware of it. Kindly provide the requested details for further processing. Thank you.

I received this message on Facebook about using a profile to represent something other than an individual. Personal profiles are meant for individuals with their real names, while organizations or businesses should use Facebook Pages. To comply with Facebook's terms, they are requesting to convert my profile to a Page which has more tools for businesses to connect with followers. They assure me that my friends will be transferred as followers to the new Page. If I have multiple Pages, they can be merged. They have suggested downloading my Facebook data before beginning this process. However, I want to clarify that my account is personal and private.

Two days ago, Facebook suspended my account for 24 hours. I made a mistake and was given an additional day, but my account still shows that notification sounds for activity involving me are disabled by Facebook. I assume this means the restriction hasn't been lifted yet after the initial 48 hours. I want to avoid adding another day by taking any action. Is there something specific I should do to reset my page?

I signed up with an email account I no longer use and later added my current email before deleting the Facebook app. Now, I can't access my original account because my current email is linked to a new account created in my attempt to retrieve the original one. My friends can still see my Facebook page, but I've been locked out for four days. I need help to regain access to my original account.

Dear Sirs, I am reaching out to address a serious technical issue with my Facebook page. Despite sending numerous messages without receiving any response, the problem persists. Firstly, an unremovable ghost album has inexplicably appeared on my page. Secondly, I am unable to initiate certain ad promotions without any clear explanation. The message I received stating, “Your ad account has been flagged for policy violations…” is confusing and concerning. Lastly, my ad manager has vanished. I am at a loss for what steps to take next. I urgently request your assistance in resolving these issues and would appreciate any information you can provide. Thank you for your attention to this matter. Best regards, Lino

We are a leading hashboard company based in Russia specializing in social scanning using hashtags. Currently, we have partnerships with popular social media platforms such as Twitter, Instagram, and VKontakte. We are interested in collaborating with your company and have a few questions: 1. How can we access your API? 2. What is the process for obtaining your API access? We appreciate your assistance in advance. Best regards.

My daughter has left home, and she has been active on Facebook since she left. We are unable to locate her, and we are seeking assistance. We had access to her account, which she recently secured with a new password on Sunday, a day before she disappeared. She went missing on Monday. Her email is [hidden by moderator] and her profile URL is [hidden by moderator]. We contacted Microsoft for help with her email to no avail; they claim it doesn't exist. We are reaching out here for help as our final resort.

Facebook deactivated my SailingOkanagan page almost a year ago, and I have been attempting to have it reinstated. In addition, they have prevented me from creating a new page. The page's profits typically support Habitat for Humanity with approximately $1,[redacted] annually. I believe this action by Facebook is unjust and unreasonable. I kindly request the reinstatement of my page, an explanation for its removal, or permission to create a new page. Thank you.

I've been trying to share my business link and graphic showcasing my skin care products as a Perfectly Posh consultant. Unfortunately, the graphic is not inappropriate in any way, yet it seems someone is reporting it. If the person responsible could kindly remove themselves from my page, it would greatly help my business as this is affecting its flow. I solely post on my own page and not on others'. I would appreciate any assistance in resolving this issue and getting unblocked. Thank you.